Managing organisational knowledge is crucial to increase business performance and competitiveness. However, given the complexity and dynamic nature of knowledge management practices, multinational organisations experience difficulties in identifying business opportunities and often fail to make necessary investments. This thesis develops an alternative perspective on knowledge management through the creation of a model based on socio-technical characteristics and organisational ignorance, and argues that managing nescience, i.e. knowing what needs to be known and also acknowledging the power of understanding the unknown, could facilitate employees' knowledge sharing behaviour and could improve both short-term opportunistic value capture and longer term business sustainability. It also creates a novel technique for managing dysfunctional knowledge management scenarios and improving knowledge management practices in the workplace by definition of the concept of KM anti-patterns, while discussing practices that reduce the risk of making the wrong decision when using uncertain information. The philosophy of this study is based on an interpretative approach with inductive reasoning. Both qualitative and quantitative methods, based mainly on workshop style discussions, questionnaires and semi-structured interview data, were implemented using various departments of one multinational organisation within the Aerospace and Defence industry as units of the analysis. Managing organisational ignorance is seldom and insufficiently discussed by the current KM literature and no previous attempt has been made to detect, analyse and categorise KM dysfunctional situations using a systematic KM anti-pattern template. It is argued that the issues addressed in this study could lead to inefficient or otherwise inappropriate KM practices; therefore it is important, particularly for managers and senior executives, to acknowledge, verify and act upon such matters in order to increase performance within their business, and optimise the level of knowledge for an individual employee or group in knowledge intensive settings.

The purpose of the study was to gain a greater understanding of how the amount of stress and workload that exists in Swedish social services affect the clients. The study was based on interviews with socialworkers responsible for childcustody enquiries. I chose to interview socialworkers in two different cities that resembled eachother. One of the interviews was individual and two was in focusgroups. The socialworkers were interviewed with a semi structured interview manual. The results showed that one of the cities social services, the socialworkers had a more difficult worksituation than the other city. The reason to why one city was more well functioning than the other depended on how the organization had handled the past years amount of workload. Both differences and similaritis was found. In the city that had a more difficult work situation the socialworkers had to prioritize with their time more and their clients were more affected than in the other city. Prioritizing time is something that was found in both cities but the city with more difficult worksituation had to prioritize more with their time and that lead to less time with their clients. It also lead to lower quality enquiries.

This research explores the nature and extent of training and development (TD) provision, as well as top managers' and TD personnel's attitudes towards the TD function within the medium and large-size private manufacturing organisations of Saudi Arabia. Extensive details of the TD situation are provided and assessed for their adequacy, covering among other elements a descriptive analysis of the main characteristics of the organisations concerned, an evaluation of their TD plans and policies, and a review of their budget allocation and funding. The research then proceeds to describe and discuss the extent to which such organisations are applying a systems approach to TD, both in terms of its design and implementation. Thereafter, the main factors impeding the effectiveness of TD programmes are examined, followed by a consideration of the future challenges that are likely to increase the importance of TD for the organisations in question. The research has adopted a mainly descriptive approach and uses both quantitative and qualitative analytical methods. The required data were gathered through a combination of semi-structural interviews with a number of top managers, and survey questionnaires addressed to the persons responsible for TD within the targeted organisations. The sampling strategy was disproportional stratified random sampling. In total 16 senior executives, 132 medium-size organisations and 94 large-size organisations took part in the study. The findings reveal that although attitudes towards the value of TD are generally favourable, in practice in the majority of cases TD is under-resourced, unplanned and patchy, hardly the ideal features of a systematic model of TD that will enable private manufacturing business to successfully meet the challenges of the future ahead. The research ends with a number of specific and practical recommendations intended to improve the effectiveness of TD in the private manufacturing sector of the Kingdom of Saudi Arabia, as well as a number of suggestions for further research.

Chief Executive Officers (CEOs) have become recognised as brands in the academic and popular domain, but little is known about the relationship between these senior manager 'brands' and the corporate brand of the organisation they represent. Since stakeholders associate the CEO's reputation with that of the company, they may negatively or positively affect each other, and there is little research into this dynamic. Indeed there is only a limited understanding about the field of people branding in general and much less into CEO brands in particular. Consequently this doctoral thesis investigates the people and CEO brands phenomena, the relationships between CEO, corporate brand and stakeholder's self-image and how these can be effectively managed in order to enhance brand equity for the company. Based on a critical realist perspective, this research examines traditional product brand elements from the literature and develops a new conceptual framework for people brands, which is subsequently applied to CEOs. Furthermore a survey is performed with business school students. The findings are analysed by using content analysis, descriptive statistics and by developing and testing a Structural Equation Model. The contribution to knowledge is threefold. Firstly a conceptual framework of people brands is constructed. Second this model is applied to CEO brands. Third five propositions about stakeholder perceptions of CEO brand differentiation and equity are empirically tested. The main findings are that visual presentation is not the main factor to differentiate CEO brands from each other, nor is their association with the company. Positive perceptions of corporate brands can influence the reputation of the CEO brand and lead to an enhancement of their brand equity. Importantly this indicates that stakeholders do not distinguish between CEO and company. Brand equity is also created if there is a relationship between stakeholder self-image and company brand, which in turn can improve the reputation of the CEO brand. Finally brand equity is enhanced through stakeholder perceptions of an ideal self-image. Overall this research has important implications for academia and managerial practice as it extends the knowledge about people and CEO brands and provides an insight into ways in which the relationships between CEO, company and stakeholders can be managed to enhance brand equity for the company

Mergers are the combining of two or more firms to create synergies. These synergies may come from various sources such as operational synergies come from economies of scale or financial synergies come from increased value of securities of the firm. There are vast amount of studies analysing operational synergies of mergers. This study analyses the financial ones. This way the dynamics of purely financial synergies can be revealed. Purely financial synergies can be transformed into financial instruments such as securitization. While analysing financial synergies the puzzle of distribution of financial synergies between claimholders is investigated. Previous literature on mergers showed that bondholders may gain more than existing shareholders of the merging firms. This may become rather controversial. A merger may be synergistic but it does not necessarily mean that shareholders' wealth will increase. Managers and/or shareholders are the parties making the merger decision. If managers are acting to the best interest of shareholders then they would try to increase shareholders' wealth. To solve this problem first the dynamics of mergers were analysed and then new strategies developed and demonstrated to transfer the financial synergies to the shareholders.

Les développements théoriques de l'économie (néo-)institutionnelle ont gagné récemment le débat sur le développement. En même temps, le rôle des institutions est progressivement intégré dans l'analyse des stratégies de développement. Notre recherche dont le champ empirique est le cas de la microfinance en Haïti s'inscrit dans cette optique. Elle part de l'idée que le changement économique et social à la base du développement implique l'articulation d'un ensemble d'actifs matériels et immatériels. Le développement apparaît alors comme étant le processus sinon le résultat de la mobilisation d'un ensemble de capitaux. Aussi, nous avons cherché à montrer que les institutions économiques qui structurent les interactions entre les individus constituent une forme de capital : le capital institutionnel. Appliquée à l'analyse de l'intermédiation microfinancière en Haïti, le capital institutionnel s'est révélé un élément déterminant dans la mise en œuvre des stratégies de développement. Il apparaît comme un apport des organisations de microfinance. Il agit sur les comportements des bénéficiaires des services microfinanciers et se traduit par des conséquences économiques et sociales mesurables. A la lumière de preuves empiriques, nous sommes parvenus à la conclusion suivante : le capital institutionnel compte, à la fois comme outil analytique et comme actif véhiculé par les acteurs pour guider les comportements dans le sens du changement souhaité.

<p>This essay is part of a project between Södertörn University College and Stockholm Academic Forum. The focus of the project is gender equality in small- and medium sized companies. I have worked with a construction company called Activa . The majority of the employees at the company were male and I was interested in the consequences of gender construction in such an environment. I think that the basic condition for equality work is an understanding of gender and the male norm. The purpose was to investigate how these things worked out in the Activa organisation. I wanted to investigate the consequences of gender and illustrate how discrimination can work. The conclusions are supposed to be a base for the company’s future equality opportunities.</p><p>The methodology for this investigation were interviews. I have interviewed six persons, whom all worked at the company-office. The interviews were informal conversations based on a semi-structured methodology. The information I got was interpret by the hermeneutic tradition and analysed by gender theories.</p><p>The conclusions of this study are that gender indeed affected the organisation structure. The male and female employees experienced different working conditions. The male norm were in fact setting the agenda in the organisation. The male employees had better possibilities to affect the working conditions compared to the women. Both men and women maintained this structure. They were all acting in order of their expectations. The consequence of these structures, and the behaviour of both men and women at the company, creates an conception of the male norm as natural.</p>

<p>The aim was to analyse how the political parties, relate to questions of young individuals in Sweden, particularly to the question of youth unemployment. The theoretical basis encompassed two perspectives explaining party politics - “the party as outflow of society” and “the party as actor”, derived from the structure-agency school. Units of analysis were the parliamentary parties and their youth organisations, and the material comprised the parliament’s special debate of youth</p><p>unemployment in 2006, and text from the youth organisations' web sites. The method was qualitative with an interpretative approach. Conclusions were that young individuals in society have a limited impact on the appearance of political parties. No party has a stable responsiveness to questions of young individuals; only three out of the seven youth organisations had the current youth unemployment on the agenda (parties as outflow of society). All parties had suggestions on how to combat unemployment, but not all had suggestions directed towards youth in particular. The proposals were adjusted to other party policies to facilitate a power position through alliances</p><p>(parties as actors). The Centre party brought forward the current youth unemployment the most and “the special youth agreements” might attract new voters, including young individuals, but could also deter traditional voters.</p>

This thesis reports the research efforts conducted in order to develop the Dynamic Response Recovery Tool. The DRRT was developed as a decision support tool under a holistic approach considering both emergency management research and transportation studies. The proposed system was assessed by a series of case studies in order to identify its efficiency and suitability for roading organisations. Knowledge developed from two novel research approaches are comprehensively described throughout the thesis. Initially, we report on the observation of three emergency exercises and two real events in New Zealand. This set of activities indicated the complex and dynamic environment in which emergency management takes place as well as organisational settings and management structures implemented to better respond and recover from disasters events. Additionally, a secondary approach was designed to overcome limitations identified in the observation method. In this context, a game-based scenario simulation was developed and conducted with twelve participants. With a focus in resource deployment decisions during emergencies, the game simulated an earthquake scenario in which participants had to allocate physical resources to fix damage created in a road network. Simulations indicated that Naturalistic Decision-making processes were used to respond to the scenario. Thus, resource allocation followed planning priorities defined previously the simulation, which further considered individual experiences and knowledge. Taking advantage from the findings achieved and knowledge developed by the observations and game simulations, the DRRT was designed using the conceptual background identified in the literature review. The DRRT was conceptualised as a logistics sub-system as part of the broad field of Disaster Management. In particular, the DRRT was geared towards supporting decision-making by providing procedural recommendations and identifying optimum physical deployment strategies. In order to assess the proposed system, an Information Technology application was built according to the DRRT’s specifications. A series of eleven individual and three group simulations was performed in order to assess the DRRT. Data collected through the application indicated that the DRRT enhanced decision-making during extreme events. In specific, case study participants using the system at greater levels achieved better decision-making accuracy than those disregarding completely or partially the system. Case studies also indicated that emergency management knowledge was represented by the application and its logistics model provided participants with vital information to optimise resource allocation.

<strong>Nature and Scope of the Study</strong><br /> Constant organisational change can be attributed to many factors, including competition among peers in the same markets, globalisation, privatisation of public sector organisations, technological advances, and operational requirements. These factors almost always lead to organisations reducing headcount. One such organisation is Telkom, which bi-annually embarks on large-scale retrenchments. Service organisations within the company were chosen at random to participate in this study. Telkom&rsquo / s Human Resource Management, Legal Services, Employee Relations, and the organisation&rsquo / s recognised unions participated in this study.<br /> <br /> <strong>Purpose and Objectives of the Study</strong><br /> Through an evaluation of Telkom&rsquo / s staff reduction process, the study seeks to:<br /> 1. Find out what measures Telkom has in place to ease the necessity of retrenchment within the organisation.<br /> 2. Review whether Telkom has looked at other alternatives before planning staff reductions.<br /> 3. Investigate whether a social plan within Telkom exists to help incorporate retrenched employees back into the economy.<br /> 4. Investigate and examine Telkom&rsquo / s compliance with labour legislation, specifically the Labour Relations Act and the Basic Conditions of Employment Act.