According to the 2010 Small and Medium Enterprise White Book published by the Ministry of Economic Affairs, the proportion of the Small and Medium Enterprises (SMEs) in Taiwan is 97.9%, which indicates that the SMEs is the foundation of Taiwan¡¦s economic development. However, the financing activity of the SMEs is limited owing to the lack of financing channels and the defects of finance, operation, and structure design. Hence, through the depth interviews, the paper investigates how the SMEs could make use of the internal and external resources to negotiate with the banks when applying for the credit line. The research indicates that the SMEs should recognize the useful resources from the producing and selling chains and provide them to the banks as the sub-gages. This would make it easier for the banks to control the repayment sources or secure their rights. On the other hand, the SMEs will acquire the appropriate credit line solutions, expand the business scale and reach the goal of sustainable management.

The international business century is coming. The general business shall transfer, collect, manage a lot of information effectively and reduce the cost and impacts. Therefore, during the business century, how do we use the useful information and technology to have more and more opportunities to improve the structure of a business. However, the business style changing, the competiveness improving, and the capability value increasing is achieve. Using Information technologies(IT) to develop capability is a mean to cope with globalization. Small-and-medium enterprises (SMEs) in Taiwan have higher penetration and potential, however, as White Paper of E-Commercialization described, have lower penetration of infrastructures and applications of Information technologies(IT) than large enterprises. The purpose of this study is to understand what factors affect SMEs¡¦ e-business adoption and IT impacts, and how to formulate managerial regulation of diffuse e-business of SMEs. Following the purpose, this study develops and empirically tests a theoretical model to explain the SMEs¡¦ e-business adoption and impacts. For the e-business adoption, the theoretical model includes Institutional Theory, external e-business support, and relative advantage to investigate SME¡¦s intensity of e-business adoption. For the impacts, the model examines outcome performances through e-business usage, and the relative moderation effects which contain compatibility and training. Keyword: Small-and-medium enterprises (SMEs) , Information Technologies (IT) , e-business.

Small and medium enterprises (SMEs) are the foundation of Taiwan¡¦s corporate structures and the driving force behind Taiwan¡¦s economic development. The economic miracle in the past could be attributed to the high proportion (97.8%) of small enterprises in Taiwan (2005). Therefore, how small and medium enterprises use human resource management to obtain organizational competitive advantages is the motivation behind this research. High-performing and potential SMEs¡¦ practices of human resource management may be beneficial to the learning and referencing of domestic enterprises. Thus, this study focuses on enterprises which received the National SMEs Award from the Ministry of Economic Affairs and enterprises listed as ¡§small but beautiful, small but rich¡¨ on the Feb 2006 issue of CommonWealth Magazine. Through in-depth interviews, this study attempted to qualitatively induce and analyze the core practices involved in human resource management and the practices developed under and applied to various situations. Through literature review and interviews with six high-performing SMEs in Taiwan, the following results were obtained: 1.The analysis of the human resource management measures currently adopted by SMEs showed that human resource management and organizational competitive advantages are correlated. Human resource management measures are influential to human resource competence, organizational core competence, and organizational competitive advantages. 2.From a universalistic perspective, SMEs¡¦ core practices of human resource management include: sharing of operation results with employees, providing a strict recruitment procedure and valuing employees¡¦ cultural adaptation, offering highly-competitive salary, valuing cultivation of professional competence, integrating performance, salary, and development, and providing open communication channels. 3.From a contingency perspective, we probed into the SMEs¡¦ practices of human resource management developed under and applied to various contexts. The analysis of the outstanding SMEs showed that human resource management measures that enterprises have focused on to obtain competitive advantages may vary with practical contexts. Organizations can thus react and adapt to the dynamic environment and maintain or elevate their competitive advantages.

Purpose - The purpose of this research is to investigate market entry modes selection of Swedish SMEs concerning their entry in Chinese market. The information we extracted from various Swedish SMEs may to some extent functional to other Swedish SMEs as well while seeking to enter in the foreign market. Design/methodology/approach -The authors employ multiple case studies. The data was collected with telephone interviews with managers and directors. Findings - The study indicates that numerous internal and external factors are driving the SMEs to choose a specific entry mode while internationalizing their business in a foreign market. Research limitations/implications - The study and the findings are based on four cases. Therefore the results can only be considered tentative. Additionally, the retrospective nature of the research design is challenging, as it puts weight on the respondents’ memory and ability to identify change. Practical implications –The information can be utilized for managers in SMEs to understand the factors that influence them while they are choosing an appropriate entry mode. Original/value – In contrast with previous research we focused on how the internal and external factors drive the firms to choose a specific entry mode in a foreign market. This information will may have some functional for other SMEs while entering in foreign markets.

Philosophiae Doctor - PhD / It has been noticed that many countries around the world have started making the construction and development of industrial SMEs one of the critical driving forces for economic growth of their countries. The SMEs industry has shown growth and good performance in East and Southeast Asia (South Korea, Singapore, and Taiwan). Many researchers have undertaken research on small and medium enterprises (SMEs) in South Africa, including the development of rural entrepreneurship. Despite numerous articles and numerous past research surveys conducted on SMEs in South Africa, Brazil, Nigeria, Ukraine, Tanzania, Botswana, China, Taiwan, UK, Australia, USA including many other developing countries, the understanding of the determinants of survival and growth of rural SMEs in rural areas, with specific reference to KwaZulu-Natal (KZN) and the existence of a growth model remain largely unknown. Since rural businesses operate in different environments from those in urban areas, it is essential to have a broad understanding and knowledge of business characteristics of small and medium enterprises of rural entrepreneurs, including their personal attitudes, rural entrepreneurial orientation growth of business, external/internal environmental dynamics, as well as rural entrepreneurial resources. In recent times, rural entrepreneurship has had a huge impact on many issues, including economic development, employment, food supply and social safety. With more and more people moving from the rural areas to urban areas due to a lack of employment opportunities and the complexity of running their own business, the problem of potential social unrest and many other problems become more and more real. Thus, it is very important that researchers, especially in those countries with large numbers of people living in the rural areas to investigate this problem and provide ways of how to solve it. The assumptions and the confusion, surrounding rural SMEs owners/managers awareness, perceptions and the understanding of various determinants of survival and growth of rural SMEs in their areas, highlights a need and creates interest for academics to conduct more research in this particular area. There are a number of other important reasons, such as the failure rate of SMEs that also need to be investigated. This study was conducted within the rural areas of the southern region of KZN province, using quantitative research methods. The sample for the study consisted of 150 owners/managers of SMEs. The respondents were selected using quota sampling and required to complete a research questionnaire, with an interviewer present to assist. The research instrument consisted of a close–ended, questionnaire made up of a 5 point Likert scale with the questionnaires distributed to five selected areas in the rural southern region of KZN province. The research findings indicate that the size of the local market is very small for selling SMEs products; poor infrastructure has an impact on their business growth and lack of financial support as well as tough government regulations adversely affect SME growth. This study provides both theoretical and practical implications for rural entrepreneurs and policy-makers. The study presents a number of recommendations, including a conceptual growth model for rural SMEs.

This study provides an understanding on how Relationship Quality is conceptualised in business-to-business marketing relationships. It investigates the relationships of Jordanian Banks with their small and medium sized enterprise (SMEs) customers in terms of Commitment, Satisfaction, Trust, Communication, Transparency, Understanding, and Cooperation. It examines the antecedents and outcomes of the quality of corporate customer relationships by developing a conceptual model which empirically tests this relationship. This research builds and validates a research model based on the literature survey and uses a mixed methods approach. Qualitative data were gathered through in-depth interviews to achieve the goal of refining the initial research model. The second stage is a quantitative empirical study that uses a questionnaire and tests the empirical model generated in the first stage. This integration of methods provides a more complete view of this emerging area of marketing theory. Using Structural Equation Modelling; research findings support the use of a secondorder relationship quality construct consisting of Trust, Commitment, and Satisfaction as a direct outcome of a relationship and is named 'Attitudinal Loyalty'. Antecedents including; Transparency, Communication, Understanding and Cooperation were found to have a positive impact on relational outcome in a business-to-business context in Jordan. The importance of Transparency emerged as one of the most significant determinants of Relationship Quality, which is considered to be a new finding and not common among previous studies. Communication appears to make the biggest contribution overall and have direct and indirect relationships with other variables. It is therefore a major source of success in a business relationship. This research has several implications for the theory and practice. An important issue is the affects on change management. It requires the establishment of business communications to strengthen existing relationships and to form new ones. This implies developing an interactive approach with other parties. This study gives the banking industry an insight for developing their marketing strategy. It also provides a tool to assess the portfolio of relationships, which helps in targeting specific customers. Furthermore, Transparency in the flow of information imposes cultural change. Studying the Jordanian market can help to provide an insight into an emerging economy. Several qualitative findings showed that the relationship between banks and their small and medium enterprises is interesting. All this enriches and adds to the originality of this work and contributes to existing theory by investigating how relationships between partners can be enhanced.

Small and medium enterprises (SMEs) are considered to be a most efficient tool which is able to push economic and social development to experience significant progress and development as they offer useful services to consumers, and provide much needed employment. With this in consideration, they are useful for training, acquiring experience and technical and managerial skills. The objectives of this research are to identify the Critical Success Factors (CSFs) for SMEs in Saudi Arabia. Based on the literature review, 20 factors have been identified and subsequently structured into three groups, namely entrepreneurial, enterprise and environmental factors. The study also focuses on the SMEs Support Programme by identifying the current situation and accordingly providing recommendations based on those made by the support providers. Data have been collected by utilising a mixed method approach: first, 146 postal questionnaires with SME owners/managers have been analysed by using SPSS; second, in order to gain further understanding of the situation and particular challenges, 15 in-depth interviews with support providers have been conducted; and third, Analytical Hierarchy Process (AHP) has been used to analyse the pairwise comparison of the factors. The main findings of this study are that, for the CSFs for SMEs in Saudi Arabia, three factors are deemed to be important both for owners/managers and support providers. These factors are quality of the product and service, customer satisfaction, and business planning. The findings also indicate that there are many 'important support gaps' which show that existing support needs to be addressed in order to improve and develop the support structure.

The New Capital Accord (henceforth, Basel II), is expected to impose dramatic changes on banks and other providers of corporate financing, as well as companies. Literature indicates that small and medium sized enterprises (henceforth SMEs), in general, and in particular German SMEs seem to be affected: Germany has the highest SME density with SMEs comprising 99.6% of all corporations (IMF, 2008), these SMEs are highly dependent on banks for financing (see Jacobson et al, 2006). However, there is huge controversy in the literature concerning how these changes will look, right before Basel II came into effect in the years 2007 / 2008 in the European Union. In order to explore this effect from a Post-Basel II perspective, the objective of this research project is to establish what effect Basel II will have on corporate financing of SMEs in Germany. The high impact on SMEs (in Germany), combined with controversial evidence from extant Pre-Basel II research, indicates a high relevance to academics and practitioners for this thesis. This thesis is probably the first from a Post-Basel II perspective which covers both the SMEs' as well as the financiers' perspective. Based on a structured literature review using the comparative method (Peters, 1998) 'Most Different Systems' evidence is provided that there is no consistent picture regarding the effect of Basel II. Therefore, further research is needed to determine whether the effect in Germany is consistent, from a Post-Basel II perspective, with regards to the conditions which trigger certain mechanisms, from a 'scientific realism' (Smith, 1998) perspective, because the literature indicates that 'positivist generalising' has limited validity. Building on Creswell (2003), an 'exploratory sequential' design was created to test three initial hypotheses (as confirmation or refutation of a theory, see Gujarati, 2003:8): a multi-method design is best suited to the author's philosophical stance of 'scientific realism' by means of triangulation (Robson, 2002:174). The result of the initial quantitative phase is based on the analysis of questionnaire data from 125 SMEs and financiers (banks, private equity companies, family offices, providers of alternative means of financing) derived from a probabilistic sample frame in the fourth quarter of 2008. Mathematical models for SMEs and financiers regarding the three initial hypotheses were set-up and tested using the appropriate statistical tests. In order to limit bias by means of a spill-over effect from the financial crises, control questions were used. The subsequent qualitative phase by means of semistructured elite interviews (Saunders et al, 2007:312) between March and May 2009 enabled a valid triangulation and provided in-depth insights into how SMEs can cope best with Basel II. The purposive sample, of 17 'important cases', included company owners and top-level financier executives. In a conclusive quantitative and qualitative synopsis, the three initial hypotheses were acknowledged. However, the qualitative in-depth analysis by means of 'causal networks' (Miles and Huberman, 1994) led to an amendment of the hypotheses as follows: 1. Corporate finance has become different for SMEs because the 'house bank principle' has changed to a 'core bank principle' due to Basel II. Shopping around regarding credits will be more difficult which makes financing more difficult. This could be overcompensated by major SMEs, by using non-credit corporate financing which leads to a reduction of the 'house bank' principle. 2. SMEs can cope best with the effect when they: a) proactively engage in rating and improve the parameters, or b) they adjust their strategy as stated in hypothesis 3. 3. Financiers (especially non-bank financiers) will engage in SME corporate finance when they have a sound financial basis / management and when they adjust their strategy in terms of growth with the aim of niche market leadership and when they open up for exit strategies.

Uganda’s economy is agro-based; although the country is land locked it has great potential for industrial development. It is well endowed with natural resources and salubrious climate, but with little success in transforming its agricultural and mineral wealth into processed commodities for local, regional and international markets. The Uganda’s National Development Plan 2010- 2014 and Uganda Vision 2040 call for a transformed Ugandan society from a peasant to a modern and prosperous country within 30 years. To achieve this goal, Ugandan economy needs to be industrialized. This need is one of the identified strategic bottlenecks. Various strategies and action plans have been developed to steer the country’s economy towards sustainable development and increased competitiveness but with little success. It has been recognized globally that economic development depends heavily on small and medium sized enterprises (SMEs). SMEs are the prime source of new jobs and play a crucial role in income generation as well as in industrialization processes. However, most small businesses fail within their early stages of operation mainly due to under-capitalization and / or lack of proper management and business skills. Globally, through business incubators, start-ups and SMEs have been significantly enhanced to overcome their initial and critical stages of development. Business incubators have been tried in Uganda but not in a successful way. An Open Innovation Business Incubator is a physical or virtual environment that combines the attributes of open innovation and business incubation concepts in creating and supporting new start-ups. This research aimed at understanding more of the situation in Uganda, how the innovation systems and incubators are managed in other countries and to design a model for how to create better conditions for incubators in Uganda and similar low-income countries and stimulate industrial development. The proposed model has adopted an open innovation approach and a list of suggestions and recommendations has been made. Different methodological tools and participatory approaches were utilized in the process of undertaking the study to achieve the objectives. Data were collected through literature review, analysis of relevant theories such as industrialization, entrepreneurship, science, technology and innovation, business incubation, triple helix and clusters theory, open innovation, and public private partnerships. Review of Government reports and policy documents, discussions with industrial and incubation experts, surveys, focus group discussions and case studies were done. Useful ideas were obtained from seminars and conferences. Research findings indicated that: • There are hardly any graduate incubatees in Uganda, thus there is a need to foster partnerships and synergies between government, private sector/non-government organizations and academia for open incubation, • All incubators in Uganda focus on incubatees developing technologies and products but not on business models , • Open innovation incubators combined with entrepreneurial oriented strategies can effectively support start-ups and SMEs but requires strong mutual trust amongst actors, • Through public-private partnerships and open innovation incubators, industrial transformation can be stimulated.

Background: Today’s business environment is characterized by fast-changing technologies and shorter product life-cycles, well-educated customers and fierce competition. Within this context, agile manufacturing is praised in the literature as one of the solutions for achieving and maintaining a competitive advantage in turbulent times. Aim: The purpose of this master thesis is to fill in the identified theoretical and empirical gaps by exploring and scrutinizing the relevancy of the agile manufacturing concept in small and medium enterprises (SMEs) in the computer, electronic and optical manufacturing industry in Sweden. Furthermore, a model illustrating the agile manufacturing enablers applied in the selected industry will be developed. Definition: Agile manufacturing can be defined as a new production concept integrating employees, suppliers and customers, as well as units of production by using the support of software and communication systems. Methodology: Eight interviews with managers have been conducted in order to capture the big picture of how the SMEs in the chosen industry enable responsiveness to changes. A survey answered by 50 SMEs within the same industry was carried out in order to test the interview findings on a larger scale and to provide the basis for a further comparison with the existing agile manufacturing body of knowledge Results: Agile manufacturing is indeed relevant in the studied industry as it is driven by agility drivers and thus characterized by fast-changing technologies and well-educated customers. However, the agile manufacturing enablers partly differ from the ones praised in the literature and are more adjusted to the size and characteristics of SMEs. Nevertheless, a conscious awareness of the agile manufacturing concept itself was not found and the enablers identified were rather described as logical business thinking.