Submitted by Clebson Anjos (clebson.leandro54@gmail.com) on 2015-05-15T18:28:04Z No. of bitstreams: 1 arquivototal.pdf: 2579127 bytes, checksum: 9163181e0bb3a798e89a52662cce82e7 (MD5) / Made available in DSpace on 2015-05-15T18:28:04Z (GMT). No. of bitstreams: 1 arquivototal.pdf: 2579127 bytes, checksum: 9163181e0bb3a798e89a52662cce82e7 (MD5) Previous issue date: 2014-08-15 / Coordenação de Aperfeiçoamento de Pessoal de Nível Superior - CAPES / This investigative study appears as a dissertation linked to the graduate program in social work at the federal university of Paraíba. Analyzes the national Program of Student Assistance (PNAES) from the perspective of social workers from the federal university of Campina Grande (UFCG) and the federal university of Paraíba (UFPB). And for both, contemplates three specific goals, which are: contextualize the university reform in the current social – historical context of counter – reformation wrought by the Brazilian state in time of capital crisis; Evaluate the implementation of PNAES on UFCG and UFPB in the light of the operation areas of this program; And analyze the impacts of supporting plans and restructuring and expansion of the federal universities program (Reuni) in the demands posed by social workers student assistance programs of these universities. The theoretical and methodological framework focuses on the Marxist tradition from the critical analysis of capitalist society that generates profound inequalities that are expressed in the materiality of the social question, Being the social unprotection one of the most incidents. In methodological terms, is typified as a social applied research critical-evaluative character along with 11 social assistants, inserted on campuses UFCG: Patos (01), Cajazeiras (01), Cuité (01), Sumé (01), Campina Grande (02), Sousa (01). And on campuses UFPB: João Pessoa (03) and Areia (01). Campuses of Bananeiras and Nort coast (Rio Tinto and Mamanguape) of UFPB not have social workers on staff human resources. In ethical terms , the research embasou the new Resolution No. 466/12 of the National Health Council , obtaining approval of the Ethics Committee UFPB Search as attached certificate in the body of this work. Resorted to instruments and techniques quantitative and qualitative with the use of questionaire, form, semi-structured interview, static analysis descriptive, and content analysis descriptive, and content analysis for thematic categorization. The research questions that guide this study were affirmed in results on demonstrate that the 10 thematic areas proposed for management and implementation of PNAES are not executed by UFCG and UFPB. Stand out so only actions for housing and food, and feebly actions of Sport and Health. Confirmed the subsidiary character of Reuni and ENEM/SiSu as factors facilitating access to Higher Education for empoverished population segments in the federal universities of Paraíba. However, the Student Assistance is not universalized, but limited to focused, residual and exclusionary actions, wich rebate in the professional practices of social worker marked by selectivity under the sing of patronage and conservatism. / O presente estudo investigativo configura-se como uma Dissertação de Mestrado Acadêmico vinculado ao Programa de Pós-Graduação em Serviço Social da Universidade Federal da Paraíba. Analisa o Programa Nacional de Assistência Estudantil (PNAES) a partir da perspectiva dos assistentes sociais da Universidade Federal de Campina Grande (UFCG) e da Universidade Federal da Paraíba (UFPB). Objetiva avaliar a assistência estudantil em torno da efetividade do PNAES nas universidades federais do estado da Paraíba. Para tanto, contempla três objetivos específicos, quais sejam: contextualizar a Reforma Universitária na atual conjuntura sócio-histórica de contrarreforma forjada pelo Estado brasileiro em tempo de crise do Capital; avaliar a implementação do PNAES na UFCG e na UFPB à luz das áreas de atuação desse Programa; e analisar os impactos do Programa de Apoio a Planos de Reestruturação e Expansão das Universidades Federais (Reuni) nas demandas postas aos assistentes sociais pelos Programas de Assistência Estudantil dessas Universidades. O referencial teórico-metodológico centra-se no marco da tradição marxista a partir da análise crítica da sociedade capitalista que gera profundas desigualdades que se expressam na materialidade da questão social, sendo a desproteção social uma das mais incidentes. Em termos metodológicos, tipifica-se como uma pesquisa social aplicada de caráter avaliativo-crítico junto a 11 assistentes sociais, inseridos/as nos campi da UFCG: Patos [01], Cajazeiras [01], Cuité [01], Sumé [01], Campina Grande [02], Sousa [01]; e nos campi da UFPB: João Pessoa [03] e Areia [01]. Os campi de Bananeiras e do Litoral Norte (Rio Tinto e Mamanguape) da UFPB não possuem assistentes sociais nos seus quadros de recursos humanos. Em termos éticos, a pesquisa se embasou na nova Resolução nº 466/12 do Conselho Nacional de Saúde, obtendo aprovação do Comitê de Ética em Pesquisa da UFPB conforme Certidão em anexo no corpo deste trabalho. Recorreu-se a instrumentos e técnicas quanti-qualitativas com uso de questionário, de formulário, da entrevista semiestruturada, da análise estatística descritiva e da análise de conteúdo por categorização temática. As questões de pesquisa que orientaram este estudo foram afirmadas nos resultados ao demonstrar que as 10 áreas temáticas propostas para gestão e implementação do PNAES não são executadas pela UFCG e UFPB. Destacam-se tão somente as ações voltadas para Moradia e Alimentação, e debilmente as ações de esportes e de saúde. Confirmou-se o caráter subsidiário do Reuni e do ENEM/SiSu como fatores facilitadores do acesso ao Ensino Superior de segmentos populacionais empobrecidos nas universidades federais da Paraíba. No entanto, a Assistência Estudantil não é universalizada, mas, limitada a ações focalistas, residuais e excludentes, o que rebate na prática profissional do/a assistente social, marcada pela seletividade sob o signo clientelista e conservador.

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The thesis deals with psychosocial aspect of premature birth, to which our society does not still pay the attention they would deserve. The aim of the thesis is to emphasise the need to provide specialized psychosocial care to families with prematurely born children within a neonatology ward and to evaluate the possibilities to apply the role of a social worker to provision of such care. The thesis is conceived as a qualitative research. The techniques of semi-structured interview and data content analysis were applied on data collection. The research sample consisted of 11 specialists of various professions involved in the care about prematurely born children and their families. The work partly continues in the research of 2007 where I dealt with the psychosocial issues of premature births from the point of view of parents of prematurely born children. The research results definitely confirmed that striving for creating a conception of specialist psychology care forming a link between health care staff and parents is necessary. Such care should be based on the following forms of assistance so as it supports family function and child{\crq}s healthy development: provision of crisis intervention, support of early relation between the mother (parents) and the child, support and strengthening parent competences, advisory on care about a prematurely born child or perhaps a handicapped child, social law counselling, mediation of related services, support of sharing experience among parents. A social worker is fully competent to provide such care. As the research shows no unified legislation dealing with his/her activities within a multidisciplinary team of a neonatology ward exists. The Social Service Act defines the conditions for the profession; separate activity would probably be subject to special regulations dealing with the activity of a social worker in hospitals. The work may be useful to all professionals pushing for rendering complex care about families of prematurely born children, i.e. care naturally involving specialist psychological care.

The objective of my work is to survey what kinds of social work tools motivate, from the view of a social worker, an involuntary client to change his/her current situation and start working with a social worker. In the theoretical part of my diploma work I first deal with general topics, I focus on the typology of clients and relation and communication with clients. Within the section that is dedicated to the involuntary client solely I deal with the characteristics of such a client and ethical dilemmas in respect of the relation to this client. Furthermore, I present some recommendations for work with an involuntary client and I concentrate more on motivating the client. The chapter that deals with specific features of social work with addictive substances users, as one of the groups of involuntary clients, forms an extensive part of the theoretical part. In order to achieve the set objective, I have chosen a combination of quantitative and qualitative research. The data have been collected by means of anonymous questionnaires and non-standardized dialogues with 144 social workers in the Vysočina Region. Within the research I study the experience of social workers with work with involuntary clientele, further I focus on methods and techniques used at work with involuntary clients and on theoretical bases of this work as well. The survey also aims to determine the diversity in the approach of social workers in respect of voluntary and involuntary clientele. Following the evaluation of the survey outputs it can be said that a majority of social workers meet involuntary clients at their work. However, not all the workers consider the use of a specific approach to such clients important. A possible improvement in this respect may, in my opinion, be brought by educational courses that focus on the issues of involuntary clientele. Supervision plays an irreplaceable role here, too. The results of my diploma work may be used for the needs of further research, teaching and in order to enhance the knowledge of the issues of involuntary clientele.

In the first part of the thesis I address the theoretical basis of the issue of social work, lifelong learning, the burnout syndrome and the ethical code of a social worker. Of health social worker help the others who face a problematic situation. They help people in order to enable them to exist and function in interaction with their social environment at a socially appreciated level. In the practical part of the thesis, the objective of the research that I set myself was to ascertain whether the health social workers have the competences to exercise their profession and what techniques they use to prevent the burnout syndrome. I decided for a written anonymous questionnaire to collect the data. The research was conducted in health and social facilities in 8 regions of the Czech Republic. 160 questionnaires were distributed altogether. The total research set consisted of 106 respondents. I examined two hypotheses. The first one was: A majority of health social workers does not have sufficient education to exercise the profession. The second one was: Of health social workers realize the risks of the burnout syndrome.

The diploma work addresses the topics of old age and ageing that are becoming more and more noticeable facts in the human society. Ageing population and its social consequences constitute the framework significantly reinforcing the importance and urgency of the topics of old age and ageing of an individual. We have to be aware of the needs of elderly persons and to offer them such services that will help to solve their life situations at the individual level. The subject of the diploma work is the social profile of a senior citizens' home client in the Písek district. The main aim of the work is to map selected events in the life of a senior citizens' home client and to frame his/her social profile. The theoretical part defines the basic concepts in the old age and ageing area, their classification, and their manifestations. Other points in that part include family and family system in care for the elderly and social support and social services systems. The research within the practical part took place in five senior citizens' homes in the Písek district in March through July 2011. To achieve the objectives of the work, qualitative research was performed using the inquiry method technique of semi-standardised interviews with senior citizens' homes clients and social workers. The research intention was to define the decisive events in the senior's life that had influenced substantially his/her leaving the natural social environment; to map the social relations in the senior's family before his/her placing in the senior citizens' home; and to find out the particularities of the social worker's work when accepting the client with regard to the client's individuality and his/her previous way of life. Based on in-depth analysis of the testimonies obtained and secondary analysis of data, hypotheses were set up. The results of the diploma work can be used when drawing up the Community Plan for the Písek district. They can help to identify who uses residential social services for senior citizens and in what way, and what are the senior citizens' needs. The work points out the fact that non-residential social services for the elderly must be developed to enable them to stay in their natural social environment as long as possible; the main aim being to increase the availability of such services in the whole district. Support to family relations of senior citizens' homes clients seems also very important, which puts emphasis on high quality of social workers' work, not only with the clients, but also with their families.

Syftet med studien är att undersöka socialsekreterares upplevelser av hot och trakasserier inom socialtjänsten med fokus på betydelsen av sociala medier, samt att undersöka hur hot och trakasserier hanteras på arbetsplatsen. Sex stycken kvalitativa intervjuer genomfördes med socialarbetare inom yrkesgruppen barn och familj. Det empiriska materialet, som baserats på socialsekreterarnas erfarenheter, utvärderades genom en tematisk analys och kopplades till tidigare forskning samt valda teoretiska perspektiv. Våra slutsatser är att hot och trakasserier är något som förekommer relativt ofta i arbetet även om graden av allvaret i hoten varierar. Vi fann att sociala medier har en påverkan men att det inte hade en avgörande roll gällande hot och trakasserier men istället ökade tillgängligheten till kontakt. Resultatet visade även att de flesta arbetsplatser har utarbetade rutiner men att det varierat i kännedom kring dessa rutiner för personalen samt att rutinerna inte alltid följs i praktiken. / The purpose of this study is to investigate social workers experiences of threats and harassment in social services, focusing on the eventual importance of social media, as well as examine how threats and harassment are handled in the workplace. Six qualitative interviews were conducted with social workers in children- and family services. The empirical material, based on the social workers experiences, was evaluated through a thematic analysis and linked to previous research as well as chosen theoretical perspectives. Our conclusion is that threats and harassment occurs relatively often at the workplace, although the degree of severity in the threats varies. We found that social media has an impact but that it did not have a decisive role. The result also showed that most workplaces have written policys but that it varied in knowledge about these routines for staff and that routines are not always followed in practice.

O acolhimento tem sido apontado como uma dimensão central nas práticas de saúde cotidianas, contribuindo para integrar diferentes sujeitos, bem como para reorganizar os serviços de saúde e articular os diferentes espaços de cuidado, proporcionando, sobretudo, a construção de vínculos entre usuários e profissionais da saúde. O acolhimento é abordado na perspectiva da integralidade da atenção e da humanização das relações. O objetivo foi compreender como a prática do acolhimento em saúde vem sendo operado por profissionais de Serviço Social no âmbito da saúde pública. O trabalho pauta-se por uma pesquisa de natureza qualitativa, cuja coleta de dados foi realizada com questionário/entrevistas gravadas acerca da visão dos profissionais sobre a prática cotidiana no que se refere ao acolhimento. Partindo das análises, a prática do acolhimento manifestou-se como escuta, informação, postura profissional e demanda dos usuários. Nota-se que o(a) profissional específico, ao realizar o acolhimento, utiliza seus conhecimentos técnicos para dar respostas efetivas não só às demandas apresentadas, mas ir além do esperado pelo usuário. O acolhimento é visto como espaço de criação de vínculo. Observa-se um atendimento que visa à objetividade a fim de subsidiar as demandas acerca das intervenções, bem como garantir os direitos sociais dos cidadãos. Para o Serviço Social, a prática do acolhimento na saúde é parte integrante do processo interventivo, amparado pelos fundamentos teórico-metodológicos, éticos, políticos e técnico-operativo. / The host has been identified as a central dimension in daily health practices, contributing to integrate different subjects, as well as to reorganize the health services and articulate the different spaces of care, providing about everything the construction between citizens and health professionals. Reception area is approached from the perspective of the integrality of care and the humanization of relationships. The goal was to understand how Social Service professionals in the field of public health have operated the practice of health care. The work is based on a qualitative research, done through a questionnaire / recorded interviews about the professionals\' view on the daily practice regarding the reception. Based on the analyzes, the practice of the reception manifested itself: listening, information, professional posture and user demand. It is noteworthy that the specific professional, when hosting, use his technical knowledge to give effective answers not only to the demands presented, but to go beyond what the user expects. The host is seen as a space for creating bonds. In the practice of the interviewees, there is a goal that aims at objectivity in order to subsidize the demands on the interventions, as well as guarantee the social rights of the citizens. For Social Work, the practice of health care is an integral part of the interventive process of supported by the theoretical-methodological, ethical, political and technical-operational.

The purpose of the study is to illustrate partly how the definition of "honor-related violence" is used in the social welfare report and how "honors" are used in current Swedish research and in a central book. The paper examines the consequences for social security officers when "honor-related violence" is defined in a variety of ways while working to prevent the phenomenon. The empirical essay consists of different texts and research that focus on different definitions of "honors concept". Research on the issue of "honorary violence" also analyzes the work of the Social Security Officers. The method is qualitative text analysis, and the coding consists of questions that have been faced with the analysis of the material. Our authors have endeavored to have a factual and research approach in the work of this paper.Central findings in the study are that "honor-related violence" is described from cultural, historical, and intersectional perspectives. Some texts analyzed are based on cultural and historical starting points in the description of violence, and refer primarily to norms and values as a basis in society. Other research criticizes this approach and emphasizes that cultural aspects can lead to discrimination against certain groups. When "honor-related violence" is explained from a cross-sectional perspective, research takes place from different basic constructions into why violence occurs, and addresses class and gender as important prerequisites for describing "honor-related violence". The current Social Security Officer's perception of honor, then a discussion in the paper about the importance of assuming each case is unique and not drawing general conclusions to support the victim in the best possible way. / Studiens syfte är att undersöka dels hur definitionen av ”hedersrelaterat våld” används i socialstyrelsens rapport, dels hur ”heder” används i aktuell svensk forskningoch i en central bok. I uppsatsen studeras vad konsekvenserna kan bli för socialsekreterare när ”hedersrelaterat våld” definieras på olika vis, samtidigt somde arbetar för att förebygga fenomenet. Uppsatsens empiri består av olika texter och forskning som fokuserar på olika definitioner av ”hedersbegreppet”. Även forskning som belyser socialsekreterarnas arbete kring benämningen av ”hedersrelaterat våld” analyseras i uppsatsen. Metoden ärkvalitativ textanalys, och kodningen består av frågor som har ställts inför analysen av materialet. Vi författare har bemödat oss om att ha ett sakligt och forskningsmässigt synsätt i arbetetmeddenna uppsats. Centrala resultat i studien är att ”hedersrelaterat våld” beskrivs utifrån kulturella, historiska, och intersektionellaperspektiv. En del texter som analyseratsutgår från kulturella och historiska utgångspunkter i beskrivningenav våld, och hänvisar främst till normer och värderingar somgrundi samhället. Annan forskning kritiserar detta synsätt och framhåller att kulturella aspekter kan leda till diskriminering av vissa grupper. När”hedersrelaterat våld” förklaras utifrån intersektionellaperspektiv utgår man i forskningen från olika grundkonstruktioner till varför våldet uppstår, och tar upp klass och kön som viktiga förutsättningar för att beskriva ”hedersrelaterat våld”. Gällande socialsekreterares uppfattning om heder, så förs en diskussion i uppsatsen om vikten av att utgå från att varje fall är unikt och inte dra generella slutsatser för att kunna stödja den våldsutsatte personen på bästa möjliga sätt.

The aim of this paper is to explain both the past and present of punishment in society. Inspect and map views of the public, but also the police and prison services, and how their view on the death penalty and amnesty, which people have recently become more inflection. Powered by TCPDF (www.tcpdf.org)