Transportation networks constitute a critical infrastructure enabling the transfers of passengers and goods, with a significant impact on the economy at different scales. Transportation modes, whether air, road or rail, are coupled and interdependent. The frequent occurrence of perturbations on one or several modes disrupts passengers' entire journeys, directly and through ripple effects. Collaborative Decision Making has shown significant benefits at the airport level, both in the US and in Europe. This dissertation examines how it could be extended to the multimodal network level, discusses the supporting qualitative and quantitative evidence, and provides recommendations for implementation. A case study on the crisis management following the Asiana Crash at San Francisco International Airport in July 2013 is presented. The resulting propagation of disturbances on the transportation infrastructure in the United States is examined. The perturbation takes different forms and varies in scale and time frames : cancellations and delays snowball in the airspace, highway traffic near the airport is impacted by congestion in previously never congested locations, and transit passenger demand exhibit unusual traffic peaks in between airports in the Bay Area. The crash led to a large number of domestic and international flight diversions to many airports, such as Oakland, San Jose, Los Angeles, but also Denver, Salt Lake City and Seattle for instance. Thousands of passengers found themselves struggling to reach their original destination. Passenger reaccommodation varied greatly from airline to airline and airport to airport.First a passenger-centric reaccommodation scheme is developed to balance costs and delays, for each diversion airport. Second, assuming better information sharing and collaborative decision making, we show that there was enough capacity at the neighboring airports, Oakland and San Jose, to accommodate most of the diverted flights and reoptimize the allocation of flight diversions to the Bay Area airports. The present research paves the way further data-driven research on interdependent infrastructure networks for increased resilience. The end goal is to form the basis for optimization models behind providing more reliable passenger door-to-door journeys and improved transportation performance.

Syftet med denna rapport har varit att författa en förstudie åt Bromma flygplats, förstudien har inletts med en nulägesanalys av Bromma flygplats nuvarande organisation och flygoperativa process. Detta för att utreda hur Bromma flygplats nuvarande rutiner och organisation ser ut. Därefter har en genomgång av Bromma flygplats informationsdelning rutiner gjorts. En sammanfattning har även gjorts av Eurocontrols implementeringsmanual, en tidigare implementeringsstudie av A-CDM samt en intervju genomförts med avsikten att presentera vad som generellt krävs för att kunna implementera A-CDM på en flygplats. Granskningen av Bromma flygplats informationsdelning och hur det generella implementeringsarbetet ska gå till, har legat till grund för att kunna presentera de rekommendationer som Bromma flygplats bör åtgärda och genomför för att kunna implementera A-CDM. Till sist har även de troliga effekter som Bromma flygplats kan förvänta sig av ett implementerat A-CDM presenterats.

In the construction industry, the adoption of concurrent engineering principles requires the development of effective enabling IT tools. Such tools need to address specific areas of need in the implementation of concurrent engineering in construction. Collaborative decision-making is an important area in this regard. A review of existing works has shown that none of the existing approaches to collaborative decision-making adequately addresses the needs of distributed construction project teams. The review also reveals that fuzzy logic offers great potential for application to collaborative decision-making. This thesis describes a Web-based collaborative decision-making system for construction project teams using fuzzy logic. Fuzzy logic is applied to tackle uncertainties and imprecision during the decision-making process. The prototype system is designed as Web-based to cope with the difficulty in the case where project team members are geographically distributed and physical meetings are inconvenient/or expensive. The prototype was developed into a Web-based software using Java and allows a virtual meeting to be held within a construction project team via a client-server system. The prototype system also supports objectivity in group decision-making and the approach encapsulated in the prototype system can be used for generic decision-making scenarios. The system implementation revealed that collaborative decision-making within a virtual construction project team can be significantly enhanced by the use of a fuzzybased approach. A generic scenario and a construction scenario were used to evaluate the system and the evaluation confirmed that the system does proffer many benefits in facilitating collaborative decision-making in construction. It is concluded that the prototype decision-making system represents a unique and innovative approach to collaborative decision-making in construction project teams. It not only contributes to the implementation of concurrent engineering in construction, but also it represents a substantial advance over existing approaches.

This thesis critically assesses the literature on strategic management accounting that is budgeting and corporate governance and also the managerial decision-making literature (primarily in the areas of strategic planning and change management). It is essentially a theory building and analytical thesis utilising a critical social science approach. The main aim is the construction of a collaborative theory of decision-making and associated methodology that will underpin and explain a more ‘robust’ construction of decision outcomes within an individual organizational context. In doing so it evaluates and synthesises Habermas’s theory of communicative action with the intention of incorporating key elements as well as insights from Latour, complexity theory and Peirce in relation to doubt-driven inquiry in a proposed collaboratively oriented theory of organizational decision enhancement (ODE). ODE theory is argued to be widely applicable in the decision-making process utilised by organizations (private, public and non-profit). The claims implicit within the theory and its associated decision-making methodology are assessed empirically at the strategic planning level. This was part of an action research project commenced in July 2001 with Tertiary Institution’s current strategic planning round covering the planning time horizon 2003-2007. ODE theory postulates that effective decision-making in a world of uncertainty is best undertaken in a practical and collaborative group process. The theory, that I have derived, is stated as follows: Optimal decision-making which a particular group of decision makers can construct in a world of uncertainty and risk is a pragmatic, recursive and democratised process. The process minimises the role of individual power, authority, self-interest and ego. This collaborative approach focuses on the force of the ‘better argument’, utilises constructive conflict (CC) and continuous, conscious, collaborative adaptation (CCCA) and results in the selection and monitoring of a ‘best-option’ decision outcome. The theory minimises the role of power and authority, focuses on the Habermasian concept of the force of the ‘better argument’, maximises the utility of resistance to change and results in the selection of a ‘best-alternative’ option that is subjected to a rigorous, performance measure-based monitoring feedback loop. In so doing this thesis extends significantly the earlier extant literature on organizational decision-making. It effectively revisits the notion of teams and groups in the organizational context and argues for organizations to seriously consider ‘reengineering’ the decision-making methodology and approach to one that necessitates effective devolution and delegation of decision-making powers. I argue that organizations should allow for and promote a ‘cascade’ effect to let control, power, authority and collective responsibility filter down through the organizational layers. Effectiveness and not efficiency (falsely perceived as timely) should be the aim of well-constructed decision outcomes. The adaptability and self-organising capability of the workforce requires an inclusive, not exclusive, decision-making methodology to unlock and realise the full future potential of the organization.

Older adults increasingly face difficult decisions in life threatening contexts as they move closer to death, become more likely to be diagnosed with life threatening diseases, and encounter more death within their social network (Greenberg, 2011). The purpose of this research was to understand the effect of a life-threatening decision context centered around cancer, self-esteem, other individual difference factors and cancer experience on older adults’ decision making competence, and preferences for collaborative decision making. Study participants were recruited through online circulation of the study recruitment flyer and in-person solicitations at meetings and other events at community locations (senior centers, civic group centers, and churches, etc.). Participants age 55-90 (N=202) were randomly assigned to either a mundane or life threatening condition and asked to complete the corresponding survey packet containing a measurement questionnaire. Analyses consisted of a series of analyses of variance (ANOVA) and regressions. The dependent variables were 3 major components of the DeBruin et al. (2007) Adult Decision Making Competence Scale: (a) Resistance to Framing, (b) Resistance to Sunk Cost Bias, and (c) Over/under confidence, in addition to a measure of Maximizing Tendency (Diab et al., 2008). Analyses revealed mixed results. Decision context did have an effect on decision making competence, while self-esteem showed little effect. No main effects or interactions were found between decision context, self-esteem, and preferences for collaborative decision making. Individual difference factors did effect decision making competence, with future time perspective, risk tolerance, and ego-integrity emerging as significant predictors. Furthermore, compelling results emerged pertaining to the effect of previous cancer experience on decision making competence. Results highlight the lasting effect of context and a previous cancer diagnosis on decision making competence and have implications in health care, psycho-oncology, and treatment decision making domains.

Sharing and exploitation of information resources across a diverse organisation can confer a significant competitive advantage but also can be a substantial challenge in coordinating across structural and specialisation boundaries. This challenge reflects the difficulties traditionally associated with lateral relations, which were recognised by classical organisational theorists but are more pronounced with the emergence of information as a critical resource. Notwithstanding the benefits of information sharing across the organisation, the classical concept of specialisation remains fundamental to organisational theory; thus there is potential for friction between requirements for specialisation and coordination. This research therefore examines information management arrangements to balance specialisation and coordination in a diverse organisation. The research takes advantage of organisational and systems theory literature to appreciate complex information management requirements in terms of differentiation/cohesion and integration/coupling of organisational elements. Information management???s business and technology perspectives define the conceptual framework, within which gaps in the literature are identified and become the focus of the research. The two key research areas are the opportunities enabled by technology for business integration through collaborative decision-making and the management of organisation-wide information technology infrastructure. Collaborative decision-making is an integrating mechanism that can provide balance between specialisation and coordination contingent upon the nature of decision tasks and their organisational context. Propositions associated with an adaptive approach to collaborative decision-making were tested in laboratory experiments, with positive support for the contingency model albeit constrained by individual cognitive variances. Organisations increasingly are adopting centralised approaches to the provision of IT services, with IT governance as an integrating mechanism and a need for multiple business-IT alignments to add value according to the differentiation required by organisational elements. Propositions relating to the adaptation of IT management arrangements based upon organisational characteristics were tested using a multi- iv -discipline approach, which resulted in support for the model although practical difficulties were experienced in the action research component. This research provides a framework for maintaining effective variety of information capabilities commensurate with the diverse organisation???s mission and environment, while also exploiting the synergies and economies of shared information resources for holistic benefits.

Sharing and exploitation of information resources across a diverse organisation can confer a significant competitive advantage but also can be a substantial challenge in coordinating across structural and specialisation boundaries. This challenge reflects the difficulties traditionally associated with lateral relations, which were recognised by classical organisational theorists but are more pronounced with the emergence of information as a critical resource. Notwithstanding the benefits of information sharing across the organisation, the classical concept of specialisation remains fundamental to organisational theory; thus there is potential for friction between requirements for specialisation and coordination. This research therefore examines information management arrangements to balance specialisation and coordination in a diverse organisation. The research takes advantage of organisational and systems theory literature to appreciate complex information management requirements in terms of differentiation/cohesion and integration/coupling of organisational elements. Information management???s business and technology perspectives define the conceptual framework, within which gaps in the literature are identified and become the focus of the research. The two key research areas are the opportunities enabled by technology for business integration through collaborative decision-making and the management of organisation-wide information technology infrastructure. Collaborative decision-making is an integrating mechanism that can provide balance between specialisation and coordination contingent upon the nature of decision tasks and their organisational context. Propositions associated with an adaptive approach to collaborative decision-making were tested in laboratory experiments, with positive support for the contingency model albeit constrained by individual cognitive variances. Organisations increasingly are adopting centralised approaches to the provision of IT services, with IT governance as an integrating mechanism and a need for multiple business-IT alignments to add value according to the differentiation required by organisational elements. Propositions relating to the adaptation of IT management arrangements based upon organisational characteristics were tested using a multi- iv -discipline approach, which resulted in support for the model although practical difficulties were experienced in the action research component. This research provides a framework for maintaining effective variety of information capabilities commensurate with the diverse organisation???s mission and environment, while also exploiting the synergies and economies of shared information resources for holistic benefits.

Sharing and exploitation of information resources across a diverse organisation can confer a significant competitive advantage but also can be a substantial challenge in coordinating across structural and specialisation boundaries. This challenge reflects the difficulties traditionally associated with lateral relations, which were recognised by classical organisational theorists but are more pronounced with the emergence of information as a critical resource. Notwithstanding the benefits of information sharing across the organisation, the classical concept of specialisation remains fundamental to organisational theory; thus there is potential for friction between requirements for specialisation and coordination. This research therefore examines information management arrangements to balance specialisation and coordination in a diverse organisation. The research takes advantage of organisational and systems theory literature to appreciate complex information management requirements in terms of differentiation/cohesion and integration/coupling of organisational elements. Information management???s business and technology perspectives define the conceptual framework, within which gaps in the literature are identified and become the focus of the research. The two key research areas are the opportunities enabled by technology for business integration through collaborative decision-making and the management of organisation-wide information technology infrastructure. Collaborative decision-making is an integrating mechanism that can provide balance between specialisation and coordination contingent upon the nature of decision tasks and their organisational context. Propositions associated with an adaptive approach to collaborative decision-making were tested in laboratory experiments, with positive support for the contingency model albeit constrained by individual cognitive variances. Organisations increasingly are adopting centralised approaches to the provision of IT services, with IT governance as an integrating mechanism and a need for multiple business-IT alignments to add value according to the differentiation required by organisational elements. Propositions relating to the adaptation of IT management arrangements based upon organisational characteristics were tested using a multi- iv -discipline approach, which resulted in support for the model although practical difficulties were experienced in the action research component. This research provides a framework for maintaining effective variety of information capabilities commensurate with the diverse organisation???s mission and environment, while also exploiting the synergies and economies of shared information resources for holistic benefits.

Sharing and exploitation of information resources across a diverse organisation can confer a significant competitive advantage but also can be a substantial challenge in coordinating across structural and specialisation boundaries. This challenge reflects the difficulties traditionally associated with lateral relations, which were recognised by classical organisational theorists but are more pronounced with the emergence of information as a critical resource. Notwithstanding the benefits of information sharing across the organisation, the classical concept of specialisation remains fundamental to organisational theory; thus there is potential for friction between requirements for specialisation and coordination. This research therefore examines information management arrangements to balance specialisation and coordination in a diverse organisation. The research takes advantage of organisational and systems theory literature to appreciate complex information management requirements in terms of differentiation/cohesion and integration/coupling of organisational elements. Information management???s business and technology perspectives define the conceptual framework, within which gaps in the literature are identified and become the focus of the research. The two key research areas are the opportunities enabled by technology for business integration through collaborative decision-making and the management of organisation-wide information technology infrastructure. Collaborative decision-making is an integrating mechanism that can provide balance between specialisation and coordination contingent upon the nature of decision tasks and their organisational context. Propositions associated with an adaptive approach to collaborative decision-making were tested in laboratory experiments, with positive support for the contingency model albeit constrained by individual cognitive variances. Organisations increasingly are adopting centralised approaches to the provision of IT services, with IT governance as an integrating mechanism and a need for multiple business-IT alignments to add value according to the differentiation required by organisational elements. Propositions relating to the adaptation of IT management arrangements based upon organisational characteristics were tested using a multi- iv -discipline approach, which resulted in support for the model although practical difficulties were experienced in the action research component. This research provides a framework for maintaining effective variety of information capabilities commensurate with the diverse organisation???s mission and environment, while also exploiting the synergies and economies of shared information resources for holistic benefits.

The Federal Aviation Administration (FAA) has been modernizing the United States' air transportation system within a series of initiatives called the Next Generation Air Transportation System (NextGen). The goal of NextGen is to increase the safety, efficiency, capacity, predictability, and resiliency of American Air Traffic Control (ATC) by implementing satellite-based communication, and navigation systems. Because of the vast oceanic areas controlled by Oakland, New York, and Anchorage air traffic control centers, improving oceanic operations is significant for the United States. According to the FAA, oceanic flights generate 31% of passenger revenue and 40% of cargo revenue in U.S.-controlled airspace. New NextGen procedures offer the opportunity for aircraft to save fuel consumption by allowing oceanic flights to fly at more efficient routes and flight levels. This dissertation investigates three areas to improve flight operations over oceanic airspace. The first area studies the operational benefits of providing satellite-based meteorological information to aircraft operating in remote and oceanic airspace. This research effort uses two approaches as follows: 1) statistical flight analysis, and 2) simulation-based analysis. The second area provides an optimization technique to improve the current procedures for assigning flights to the Organized Track System (OTS) in the Atlantic Ocean based on the Collaborative Decision Making (CDM) concept. The third area investigates the potential savings of "In-Trail Procedure" (ITP) as one of the advanced surveillance operations in the Pacific and Atlantic oceanic airspace. To quantify the operational benefits of the proposed procedures, a fast-time simulation tool, the Global Oceanic (GO) model, is developed and employed. The GO model is a microscopic flight simulation tool that has been developing by the Air Transportation Systems Laboratory at Virginia Tech offering realistic and inexpensive evaluations of novel technologies and procedures to improve flight operations over global oceanic airspace. the results of these studies are analyzed in terms of fuel consumption, travel distance, travel time, level of service, and potential air traffic controllers' workload. / Doctor of Philosophy / The economic growth and social connectivity of nations are highly correlated to effective and efficient air transportation systems. The Federal Aviation Administration (FAA) has initiated a program to modernize America's air transportation system and make flight operations safer, and more efficient. This program is called the Next Generation Air Transportation System (NextGen) and its goal is transforming the communication and navigation technologies to satellite-based systems. Improving oceanic flights is one of the main concerns of the NextGen program since the United States controls massive oceanic areas in the Atlantic and the Pacific Ocean. The FAA needs to evaluate the benefits and costs of advanced technologies and procedures to justify the NextGen initiatives. The FAA has employed computer simulation tools to support decisions for future infrastructure investments and encourage airlines to equip their aircraft with more advanced avionics. The Global Oceanic (GO) model is a microscopic flight simulation tool developed jointly by the Air Transportation Systems Laboratory at Virginia Tech and the FAA providing quick, realistic, and inexpensive evaluations of advanced procedures to improve flight operations over oceans. This dissertation investigates the operational benefit of three advanced procedures using the GO model. The areas to improve flight operations over oceanic airspace are as follows: 1) operational benefits of providing satellite-based meteorological information to aircraft operating in remote and oceanic airspace, 2) operational benefits of an optimization technique for flight assignments to the Organized Track System (OTS) in the Atlantic Ocean, 3) operational benefits of "In-Trail Procedure" (ITP) as one of the advanced surveillance operations in the Pacific and Atlantic oceanic airspace. These studies quantify the potential savings of these procedures in terms of reducing fuel consumption, travel distance, travel time, greenhouse gas emissions, and potential air traffic controllers' workload.