Thesis (MEdPsych (Educational Psychology))--University of Stellenbosch, 2008. / ENGLISH ABSTRACT: The focus of this study is a reflection by an educational psychologist of a five year old girl and her use of art media during her therapy sessions. The rational behind art therapy is that underlying feelings and problems are brought to the surface through the interaction with art media and art production (Oster & Crone, 2004). This enables the client to perceive the problem visually and learn how to process it. Educational psychologists are not necessarily trained to do art therapy. However the use of creative media can form part of their practice. A principle of art therapy – to create a safe environment for the person to work uninterrupted, was used in this study. A qualitative ex post facto study was used to complete this research. This entails a study of an occurrence (a child‟s use of art media in therapy) after it has been observed by the researcher. The aim of this research was to study, by means of a case study, a five year old girl‟s interaction with art media such as paint, clay and felt-tip pens throughout her therapy process. The amount of time spent with media, techniques and colours used, symbols made, as well as verbal and non-verbal behavior was observed. The participant‟s therapy sessions and informal interviews with her mother were recorded on video. The videotapes were studied and field notes of these, together with personal records and the artistic products that resulted from her sessions were used for data-collection. In addition and to enrich the study the possible meaning of the symbols depicted were also discussed. Inductive data-analyses (bottom to top) were used to process the data. The researcher‟s perspective during the study was of a reflective practitioner. The description of the participant‟s interaction with art media showed that she became more involved with it as time passed. There were noticeable changes in her use of colour, techniques and media. A positive change in her verbal and nonverbal behaviour was observed towards the end of her therapy-process.

Thesis (MEdPsych (Educational Psychology))--University of Stellenbosch, 2005. / There is deep concern nationally and internationally about the increasing numbers of sexual offences against children. South Africa is one of the countries with a very high incidence of child sexual abuse. Child sexual abuse is very traumatic for most children: research reveals that the negative psychological impact of child sexual abuse persists over time and even into adulthood. Disclosure of sexual abuse is often very traumatic for the victim and the response of the investigation officer is crucial as inappropriate responses to disclosure can inhibit the child's healing process, jeopardize the subsequent legal proceedings and expose the child to secondary traumatisation. This study explores the training needs of investigating officers of the South African Police Services with regard to interviewing young victims of sexual abuse. The rationale would be that if investigating officers were adequately trained in interviewing sexually abused children the trauma will be lessened for the child victim and their families. A qualitative study was conducted. Two groups of participants were used in the study: Investigating officers working for the SA Police Service and social workers working for various non-governmental organizations. Participants were purposefully selected. Data were produced by the use of questionnaires and interviews semi-structured. The interviews were analysed thematically. The seven themes that emerged from the data analysis were: reporting of sexual abuse, investigation of sexual abuse, knowledge of sexual abuse, practical skills, attitudes of investigating officers, children with disabilities and support for investigating officers. The data from the questionnaires were also analysed quantitatively. The findings from the study indicate that investigating officers need more in-depth and extensive training on how to interview sexually abused children.

Thesis (MEdPsych (Educational Psychology))--University of Stellenbosch, 2005. / This study aims to explore the utilisation of hypnosis and hypnotherapy in providing therapeutic support to two primary school children who experience emotional difficulties. The purpose of this study is to ascertain what the emotional experiences of children are during the process of Ericksonian hypnosis and hypnotherapy. I attempted to utilise an Interpretive/Constructive paradigm, as it acknowledges that individuals construct their own realities based on their personal experiences and perceptions. In line with this perspective, the Ericksonian approach accepts and utilises whatever individuals bring with them into therapy in a respectful and gentle manner. The research design consisted of two case studies. I requested that parents of both participants complete a background questionnaire. This was followed by an unstructured interview with the parents and class teachers. Another unstructured interview was warranted in both cases. I utilised the assessment criteria according to Geary's Process model to identify the various hypnotic phenomena in each case. I used the hypnotic phenomena to assist with structuring therapeutic goals. The symptom behaviours and beliefs also impacted on other aspects of the participants' lives. Various themes emerged and linked with the therapeutic use of these phenomena, I attempted to address the problems by utilising the process model of Ericksonian hypnosis. The themes that emerged during data analysis were verified and categorised during data production. A variety of hypnotherapeutic techniques was utilised to help participants gain mastery and control of their respective realities. The Ericksonian Diamond model was utilised to tailor all interventions to the unique needs and developmental level of each participant. The findings of this study indicate that Ericksonian hypnosis and hypnotherapy is a powerful intervention strategy that yields positive results in a relatively short period of time with young children. It was found that this therapeutic strategy could be utilised as a main course or an adjunct to other therapeutic interventions. My study concludes by acknowledging the limitations and provides recommendations for future research.

Thesis (MEdPsych (Educational Psychology))--University of Stellenbosch, 2005. / As a research-therapist-in-training I sought to document a young boys story of his struggle with enuresis. The purpose of the study was to explore the use of the narrative metaphor with this young boy who took a stand against enuresis after numerous attempts to resolve it. Enuresis is a medical diagnostic term and I attempted to seek alternatives to the diagnosis and treatment of what is sometimes viewed as pathology. I undertook to find an answer to the research curiosity: How could the narrative metaphor be used in working against the bedwetting? The narrative approach was utilized to guide the research journey in order to facilitate the client's preferred, alternative story of his life. I was interested in highlighting an alternative story to the diagnosis and treatment of enuresis as pathology. Looking at the positivist views on enuresis I became particularly interested how the narrative metaphor could be used against enuresis. I used the guidelines and questions suggested by Michael White's work (1995:201) on narrative therapy and bedwetting to strengthen Michael's voice. White described ways of externalising the problem and mapping the influence of the problem. Key concepts used during the research journey were: terms adopted from narrative therapy, enuresis and postmodernism.

Thesis (MEd (Educational Psychology))--University of Stellenbosch, 2007. / According to literature, children who live in Children’s Homes are of the most damaged children in society. The contextual circumstances from which these children come, together with the trauma of removal, result in these children feeling rejected. The characteristic needs of these children are the need for love and attention, to be of value and to belong somewhere. The satisfying of these needs at school is therefore very important for the child’s development. The inclusive culture of a school is the creation of a school community where everyone feels safe, is accepted and regarded as worthy. This will be reflected in policy and practice. To belong, be accepted and acknowledged, is the nucleus of social inclusion. The purpose of the research was, therefore, to acquire understanding for the experience of six children from a Children’s Home concerning social inclusion in a local main stream school. Five dimensions of social inclusion, as found in the literature, formed the framework of this research. They are: acknowledgement of worth, human development, involvement and participation in decision making, sharing of social spaces and material prosperity. The research takes the form of a qualitative study. In order to obtain understanding for the experience of the children, a basic interpretative research design was decided on. A purposeful sample was selected. For the production of data use was made of individual semi-structured interviews, focus group interviews and observation. Data was processed by doing qualitative content analysis. Significant units were coded and categorised. Each child has his/her own construction of reality, but an experience which was expressed throughout, is their experience that they are regarded and treated as an inferior group. This is a harmful situation for the children and recommendations were made to pay attention to this within the school context.

Thesis (MEdPsych (Educational Psychology))--University of Stellenbosch, 2004. / For the purpose of this reserach journey I sought to document the experiences of one family living with HIV/AIDS. I became particularly interested in learning how they coped with sadness, grief and loss and what it was that contributed to hope in their lives. I undertook to find an answer to the research curiosity: How does a family living with HIV/AIDS experience and cope with bereavement and loss and how would a researcher's life-story be changed during this research? ...

Thesis (MEdPsych (Educational Psychology))--University of Stellenbosch, 2010. / ENGLISH ABSTRACT: This study was conducted within historically black schools in the Western Cape. According to (HSRP@historicsschools.org.za) historically Black schools are identified as schools which under the apartheid government were racially segregated schools, situated mainly in residential areas populated by people classified as black, for the exclusive use of people in this racial classification category. The purpose of this study was to explore educators', parents' and learner understands of epilepsy. This study uses an interpretive research framework to obtain in-depth data on educators', parents' and learner’s knowledge of epilepsy, reactions of educators towards learners with epilepsy, the effect of epilepsy on learning and the inclusion of learners with epilepsy in a regular class. The thematic content analysis was the method of analysis. Participants’ experiences with regard to epilepsy were reconstructed according to themes. Recurring themes were linked with the literature. This study found that educators, parents and learners had little idea what epilepsy entails and their beliefs were often moulded by inaccurate information. Educators have received little or no training to provide meaningful support for learners with epilepsy. Despite policy changes the needs of learners with epilepsy are not met in the classroom. Educators and parents insist that they need information, skills and clear guidelines regarding epilepsy. Research indicates that educators find it difficult to cope with the demands of these learners, and often experience frustration and failure. It could benefit the schools if a supporting programme is developed to provide practical and comprehensive guidelines to assist educators to support learners with epilepsy. / AFRIKAANSE OPSOMMING: Hierdie navorsing is in histories swart skole in die Weskaap onderneem. HSRP@historicschools.org.za beskryf ‘histories swart skole’ as skole wat tydens die apartheid-regime op grond van ras gesegregeer was, hoofsaaklik binne residensiële areas wat bewoon is deur mense wat as swart geklassifiseer is, vir die eksklusiewe gebruik van mense van hierdie rasseklassifikasie. Die doel van hierdie navorsing is om opvoeders, ouers en leerders se begrip van epilepsie te ondersoek. ’n Interpretatiewe navorsingsraamwerk is gebruik om in-diepte gegewens rakende opvoeders, ouers en leerders se kennis van epilepsie, opvoeders se reaksie teenoor leerders met epilepsie, die uitwerking van epilepsie op leer, en die insluiting van leerders met epilepsie in gewone klasse, in te win. Die tematiese inhoudsanalise is gebruik as ondersoekmetode. Deelnemers aan die studie se ervaringe van epilepsie is volgens temas gerekonstrueer. Herhalende temas is met die literatuur oor die onderwerp verbind. Die navorsing het bevind dat opvoeders, ouers en leerders weinig benul het van wat epilepsie is, en dat hulle begrip daarvan dikwels deur onakkurate inligting gevorm is. Opvoeders ontvang weinig of geen opleiding om betekenisvolle ondersteuning aan leerders met epilepsie te gee. Ten spyte van beleidsveranderinge word daar nie aan die behoeftes van leerders met epilepsie in die klaskamer voldoen nie. Opvoeders en ouers hou vol dat hulle inligting, vaardighede en duidelike riglyne rakende epilepsie nodig het. Navorsing wys dat opvoeders dit moeilik vind om raad te weet met hierdie leerders se behoeftes, en dat hulle dikwels frustrasie ervaar en voel dat hulle misluk het in hulle pogings. Die ontwikkeling van ’n ondersteuningsprogram, wat praktiese en omvattende riglyne daarstel om opvoeders met die behoeftes van leerders met epilepsie te assisteer, kan tot die voordeel van skole wees.

Thesis (MEd.) -- Stellenbosch University, 1993. / Bibliography / ENGLISH ABSTRACT: The aim of this investigation was to determine the needs and problems of Standard six pupils in schools controlled by the Department of Education and Culture (Administration: House of Representatives) and the extent to which these are being addressed by existing educational structures. The investigatior: consists of two parts, a literature study and an empirical investigation. The literature study consists of an examination of South African and international research relevant to the investigation. An analysis of South African and international school guidance programmes aimed at meeting the needs and solving possible problems is included and an overview is given of the role that the school, both nationally and internationally, can, is and should be playing to meet these needs and help solve these problems. The empirical investigation examined standard six pupils' problems and needs concerning extra-mural activities, relationships with peers and older pupils, teachers and parents and personal adjustment. A questionnaire to determine these needs and problems was administered to a representative random sample of secondary school pupils in the Cape Peninsula. To determine what is being done to address these needs and problems, a second questionnaire was sent to the 58 dual-medium state controlled schools in thE~ Cape Peninsula for standard Six guidance teachers. A third questionnaire was sent to the Department of Education and culture (Administration: House of Representatives) to determine whether the Department agreed that the school guidance programme for Standard six pupils had been adequately applied by the school guidance teachers. Both South African and internati.onal research indicates that many adolescents experience adjustment problems on entering secondary school. Education authorities worldwide address these problems in various ways. In South l~frica, guidance and counselling services are available through elll the education departments, but their effectiveness and implementation need to be clarified because uniform control is not being exercised. The present research showed that most of the secondary schools in the survey do not have an orientation programme to assist pupils to bridge the gap between the primary and the secondary schools. Although this research does not offer conclusive evidence that Standard Six pupils are adversely affected by their present circumstances, the following needs were established: pupils • need to belong, supported by their opinion that extra-mural activities should be compulsory pupils' need for parent~; to be more lnvolved in school activities pupils' need for satisfactory relationships with teachers pupils' need for satisfactory peer relationships. Bas~~ on the~e findings, a number of recommendations have been made. These include: a sound orientation programme and the Careful selection of teachers who are sensitive to the needs of standard six 1Jupils an extra-mural programme where teachers and senior pupils can play a significant role to enhance the formation of constructive social groups and engender a sense of belonging a guidance programme incorporating group work and which teaches coping and problem-solving skills one non-racial education department with equal financing for all pupils and a uniform system of examination and certifica.tion the establishment of "mini-schools" or "middle schools" and the adoption of extended support for pupils to reduce adjustment problems. / AFRIKAANSE OPSOMMING: Die doel van hierdie ondersoek was om die behoeftes en probleme van Standerd Ses-Ieerlinge in skole onder die Departement van Onderwys en Kultuur (Administrasie: Huis van Verteenwoordigers) te bepaal asook die mate waarin hierdie behoeftes en probleme deur bestaande onderwysstrukture aangespreek word. Die ondersoek bestaan uit twee dele, 'n literatuurstudie en empiriese ondersoek. Die literatuurstudie bestaan uit 'n ondersoek van relevante suidAfrikaanse en internasionale navorsing. Dit sluit ook in 'n ontleding van beide Suid-Afrikaanse en internasionale skoolvoorligtingsprogramme wat op behoeftebevrediging asook probleemoplossing gemik is. 'n Oorsig word ook gegee van die rol wat die skool, op nasionale asook internasionale vIak, kan, moet en reeds speel om behoeftebevrediging teweeg te bring. Die empiriese ondersoek het standerd Ses-leerlinge se behoeftes en probleme met betrekking tot hul houding jeens die skool, akademiese prestasie, buitemuurse aktiwiteite, verhouding met die portuurgroep en ouer leerlinge, onderwysers en ouers, en persoonlike aanpassing ondersoek. 'n Vraelys om hierdie behoeftes en probleme vas te stel is deur 'n verteenwoordigende ewekansige monster van sekondêre skool leerlinge in die Kaapse Skiereiland ingevul. Om vas te stel wat reeds gedoen word om hierdie behoeftes en probleme aan te spreek, is vraelyste aan standerd Sesvoorligtingonderwysers van die 58 dubbelmedium staatsbeheerde skole in die Kaapse Skiereiland gestuur. 'n Derde vraely- is aan die Departement van Onderwys (Administrasie: Huis van Verteenwoordigers) gestuur met die doel om vas te stel of die skoolvoorligtingsprogram vir standerd sesleerlinge doeltreffend aangewend is deur die skoolvoorligtingsonderwysers. Beide suid-Afrikaanse en internasionale navorsing toon dat baie adolessente aanpassingsprobleme ondervind by toetrede tot die sekondAre skool. Onderwysowerhede wêreldwyd spreek hierdie probleme verskillend aan. In suid-Afrika is voorligtings- en raadgewende dienste deur middel van al die onderwysdepartemente beskikbaar, maar hul effektiwiteit en implementering moet ondersoek word aangesien eenvormige kontrole nie uitgeoefen word nie. Die onderhawige navorsing het getoon dat die meeste sekondere skole in die opname nie oor 'n orienteringsprogram beskik om leerlinge te help om die gaping tussen die primere en die sekondere skool te oorbrug nie. Alhoewel hierdie ondersoek nie afdoende bewys lewer dat Standerd Ses-leerlinge deur hul huidige omstandighede benadeel word nie, is die volgende behoeftes vasgestel: - leerlinge se behoefte om in te skakel, wat ondersteun word deur hul mening dat buitemuurse aktiwiteite verpligtend behoort te wees - leerlinge se behoefte dat ouers meer betrokke moet wees by skoolaktiwiteite - leerlinge se behoefte aan bevredigende verhoudings met hul onderwysers - leerlinge se behoefte aan In bevredigende verhouding met hul portuurgroep. 'n Aantal aanbevelings is op grond van hierdie bevindinge gedoen. Dit sluit in: - 'n goeie orienteringsprogram en die omsigtige seleksie van onderwysers wat sensitief is vir die behoeftes van Standerd Ses-leerlinge - 'n buitemuurseprogram waar onderwysers en senior leerlinge 'n doeltreffende rol kan speel om konstruktiewe sosiale groepe te bevorder sowel as In gevoel van samehorigheid - 'n voorligtingsprogram wat groepwerk insluit en wat lewens-en probleemoplossingsvaardighede onderrig - een nie-rassige onderwysdepartement met gelyke finansiering vir aIle leerlinge asook In uniforme eksamen- en sertifiseringstelsel - die oprig van "miniskole" of "middelskole" en die daarstel van aanvullende ondersteuning vir leerlinge om aanpassingsprobleme te verminder

Thesis (MEdPsych)--University of Stellenbosch, 2011. / ENGLISH ABSTRACT: In the twenty years since Namibia declared independence many changes have taken place, especially in die educational system. One of these changes has been in pre-school education. Public pre-school institutions have been done away with. Only private institutions remain to attempt to furnish the demand in this field. Limited access to pre-school education has an impact on school-readiness as learners from different educational backgrounds start Grade 1 together. The primary purpose of this study is to collect the experiences of Grade 1 teachers, to analise those experiences and to describe them with reference to the diverse pre-school backgrounds of the learners. Grade 1 teachers interact with learners from three backgrounds: those with formal pre-school education; those with non-formal pre-school education; and those with no pre-school education. The Grade 1 teacher's experiences is the problem studied and it is done with reference to these forms of pre-school education. It focuses on the opinions of the teachers as formulated in their own words. A child's environment and early experiences, especially the level of education - or deprival thereof - has a marked effect on learning and development. Education in the early years of childhood can deliver an outstanding return on investment for a country. Phases of education should build on one another using syllabusses and working methods that work together. The logic is that a child should first be able to crawl before learning to walk and thus follow the right steps to the phonetics, spelling and writing required in Grade 1. The cost of neglecting some of the elementary steps will be borne by the Grade 1 teacher when he/she is forced to set time aside to repair the foundation that should have been in laid in the pre-school years. A qualitative research method was used to attain and analise the information in this study. Data was collected by studying relevant literature, using questionaires in interview situations and by conducting interviews with stakeholders. Data was analysed by doing content analysis of the transcripts from individual interviews and focus groups. The research takes the form of an interpretative epistemological construct as it focuses on the essence of the experiences of the Grade 1 teacher. It is an exploratory study that made use of a sample of the designated group. Contributing factors, such as government policy, the curriculum, training of teachers, language, poverty, school, parents and learners, reveal guidelines for improving the classroom experiences of Grade 1 teachers. This can be applied advantageously to the development of the educational sector. The study suggests that teachers and parents should collaborate more closely. It is further suggested that the curriculum be ammended to accommodate learners from diverse backgrounds leading to a more positive experience for Grade 1 teachers. The findings show that the experiences of Grade 1 teachers are not taken into account by many people, especially judging by the available literature. It is important to acknowledge what these teachers experience as well as the role it plays in their classrooms. Their experiences lead to certain reactions and changes. The point made by this study is that Grade 1 teachers display a definitive experience in their classrooms and that it has an effect on their learners. The point of departure is to let the Grade 1 teacher distinguish between the different groups of learners in the classroom and empower him/her to support each individual to ensure a positive experience. Not all teachers will have such a positive experience with a diverse group. Before the burden becomes too heavy alternative teaching methods should be employed. There is a shortage of research in this field and further study on the experiences of the Grade 1 teacher is needed to deepen the provision of support. Although this is a limited study, it can possibly encourage further research. / AFRIKAANSE OPSOMMING: In die twintig jaar sedert Namibië se onafhanklikheidswording het baie veranderinge in die land plaasgevind, veral in die onderwysstelsel. Een van die veranderinge was die afskaf van openbare voorskoolse instellings. Slegs die private sektor voorsien steeds in dié behoefte. Die beperkte toegang tot voorskoolse onderrig het egter 'n invloed op skoolgereedheid. Die leerders wat Graad 1 betree, kom uit verskillende onderrigsagtergronde. Die primêre doelwit van hierdie studie is om die ervaringe van Graad 1-onderwysers te ondersoek, te analiseer en te beskryf aan die hand van hierdie diverse voorskoolse agtergronde van die leerders. Die Graad 1-onderwyser het te doen met leerders uit drie agtergronde: dié met formele voorskoolse onderrig; dié met nie-formele voorskoolse onderrig; en dié met geen voorskoolse onderrig nie. Met verwysing na dié vorme van voorskoolse onderrig word die probleem van die Graad 1-onderwyser se ervaring in die klaskamer ondersoek. Dit fokus op die opinies van die Graad 1-onderwysers geformuleer in hul eie woorde. 'n Kind se omgewing en vroeë ervaringe, veral die vlak van opvoeding - of die ontneming daarvan - het 'n groot effek op 'n kind se leer en ontwikkeling. Opvoeding in die vroeë kinderjare is 'n belegging wat uitstaande resultate vir die land kan oplewer. Onderwysfases behoort op mekaar te volg met leerplanne en werkmetodes wat aanvullend saamwerk tot die kind se opvoeding. Die logika daaragter is dat 'n kind eers moet kruip voordat hy kan loop en net so behoort 'n kind die regte stappe te volg ten einde gereed te wees vir die klank-, spel- en skryfwerk wat in Graad 1 vereis word. Die afskeep van sekere elementêre stappe kan tot gevolg hê dat die Graad 1-onderwyser waardevolle tyd sal moet afstaan om die basis, wat gedurende die pre-primêre fase (of in die voorskoolse instelling) gelê moes word, dan nou in Graad 1 te lê. Dit beklemtoon die groot taak wat op die Graad 1-onderwyser se skouers rus. 'n Kwalitatiewe navorsingsontwerp is gebruik vir die verkryging en ontleding van inligting vir hierdie studie. Die data insamelingsmetodes sluit 'n literatuuroorsig, onderhoudsvraelyste en onderhoude met die betrokke rolspelers in. Data is geanaliseer met behulp van inhoud-analise van die transkripte uit die individuele en fokusgroep-onderhoude. Die navorsingstipe is 'n interpretatiewe epistemologiese konstruk omdat dit fokus op die essensie van die ervaringe van die Graad 1-onderwyser. Dit is 'n verkennende ondersoek en daar is gebruik gemaak van 'n doeldienende streekproefneming. Uit die aanleidende faktore soos regeringsbeleid, kurrikulum, opleiding van onderwysers, taal, armoede, skool, ouers en leerders kom daar riglyne na vore vir die verbetering van die ervaringe van die Graad 1-onderwyser in die klas. Dit kan met vrug aangewend word in die ontwikkeling van die onderwyssektor. Die studie maak die aanbeveling dat daar 'n nouer samewerking tussen onderwysers en ouers moet wees. Verder word voorgestel dat die kurrikulum aangepas word om diverse leerders te akkommodeer wat positiewe ervaringe vir die Graad 1-onderwyser tot gevolg sal hê. Die bevindinge toon aan dat die ervaringe van Graad 1-onderwysers in hul klaskamers nie deur baie mense in ag geneem word nie, veral as daar gekyk word na die literatuur. Dit is belangrik om te sien wat hul ervaar en watter rol dit speel in hul klaskamers. Hul ervaringe lei tot sekere reaksies en aanpassings wat hulle daagliks beleef. Die punt wat met hierdie studie gemaak word, is dat Graad 1-onderwysers 'n definitiewe ervaring in hul klaskamers openbaar wat só weer 'n uitwerking op die leerders het. Die uitgangspunt is om die Graad 1-onderwyser te laat onderskei tussen die verskillende groepe leerders in die klaskamer en sodoende in staat te stel om elkeen in die klas so te ondersteun vir 'n positiewe ervaring. Nie alle onderwysers gaan altyd met diverse leerders so 'n positiewe siening en ervaring hê nie. Voordat dit vir hul te veel raak moet alternatiewe benaderings en metodes gebruik word om leerders te onderrig. Ook wat hierdie aspek betref, is daar 'n tekort aan navorsing en is verdere ondersoeke oor die ervaringe van die Graad 1-onderwyser nodig, om sodoende die nodige ondersteuning te kan bied. Alhoewel hierdie 'n beperkte studie is, kan dit moontlike verdere navorsing aanmoedig.

Thesis (MEdPsych )--University of Stellenbosch, 2011. / ENGLISH ABSTRACT: Adequate literacy skills form the basis for learning and development. Unfortunately, a lack of adequate literacy skills is a world-wide tendency. Literacy in South Africa is part of this problem. The Department of Basic Education has, since 2000, been using the National Systemic Evaluation (NSE) to determine the level of learners' literacy skills. This evaluation takes place in grades 3 and 6 every alternate year. The latest evaluation indicated that the number of Intermediate Phase learners in South Africa who do not have the required literacy skills has increased over the last few years. The school where this research was undertaken also experiences problems with learners whose literacy skills are not up to standard. The results of the National Systemic Evaluation (NSE) of 2005 indicate that only 30% of the grade 6 learners in the school are able to read and write at the required age level. As a result, a large percentage of the learners' reading and writing skills can be compared to learners in the Foundation Phase. Teachers in the Intermediate Phase have indicated that they do not have sufficient knowledge and self-confidence to support learners whose literacy skills are comparable with those in the Foundation Phase. It is within this frame of reference that I developed a support programme for teachers who teach in the Intermediate Phase. The aim of the research was to evaluate the efficacy of the Literacy Support Programme (GOP) for the Intermediate Phase. The study will determine if the teachers' self-confidence, skills and strategies for literacy support have improved. Transformation of the learners' backlog cannot take place before their teachers' self-confidence to support them has improved dramatically. / AFRIKAANSE OPSOMMING: Voldoende geletterdheidsvaardighede vorm die basis van leer en ontwikkeling. Ongelukkig is 'n gebrek aan voldoende geletterdheidsvaardighede 'n wêreldwye tendens. Suid-Afrika ondervind ook hierdie probleem. Die Departement van Onderwys gebruik sedert 2000 die Nasionale Sistemiese Evaluering (NSE) om die vlak van leerders se geletterdheidsvaardighede te bepaal. Hierdie evaluering vind al om die ander jaar in graad 3 en 6 plaas. Die evaluering het getoon dat die aantal Intermediêre Fase-leerders in Suid-Afrikaanse skole wat nie oor voldoende geletterdheidsvaardighede beskik nie, die afgelope paar jaar toegeneem het. Die skool waar hierdie navorsing gedoen is ondervind ook probleme met leerders se geletterheidsvaardighede wat nie op standaard is nie. Die sistemiese evalueringsuitslae van 2005 het getoon dat slegs 30% van die Graad 6-leerders in dié skool volgens hul ouderdomsvlak kan lees en skryf. Gevolglik is daar 'n baie groot persentasie leerders wie se lees- en skryfvaardighede met leerders in die Grondslagfase (GF) vergelyk kan word. Die onderwysers in die Intermediêre Fase het aangedui dat hulle nie oor genoeg kennis of selfvertroue beskik om leerders te ondersteun wie se geletterdheidsvaardighede steeds met die van die Grondslagfase vergelyk kan word nie. Dit is binne hierdie verwysingsraamwerk dat ek 'n ondersteuningsprogram vir onderwysers van die Intermediêre Fase ontwikkel het. Die doel van die navorsingstudie was om die effektiwiteit van die Geletterdheidsondersteuningprogram (GOP) vir die Intermediêre Fase te evalueer. Die studie wil bepaal of die onderwysers se selfvertroue en vaardighede/strategieë vir geletterdheidsondersteuning in die Intermediêre Fase verbeter het. Transformasie van leerders se agterstande kan nie plaasvind alvorens die onderwysers nie oor genoeg selfvertroue beskik om hierdie leerders te ondersteun nie.