Thesis (MSocialWork)--Stellenbosch University, 2001. / ENGLISH ABSTRACT: The work environment in South Africa is currently undergoing dramatic changes that are caused by a variety of factors and increasing pressure is placed on industries to take more responsibilities for the wellbeing of their employees. The structure and philosophy of employee assistance programmes provide an unique opportunity to organizations to address the changing workplace and the needs of employees in a potential growth productive way. From an employers viewpoint employee assistance programmes are becoming essential for the success of present day companies and the employee assistance programme practitioner is steadily becoming part of the corporative policy formulating team. Due to the fact that there are no guidelines or much literature in the South African context regarding the application of employee assistance programmes in organizations, and in the absence of any specific practice approach for a social worker in private practice that delivers services within employee assistance programmes, the goal of this study is to provide guidelines that can serve to provide a social worker in private practice who is involved with employee assistance programmes, or that considers entering this field, with accurate and relevant information of such programmes. Guidelines won't only contribute to the application of employee assistance programmes to its full potential, but will also assist a social worker in private practice during negotiations to implement and determine an appropriate model for service delivery in a specific organization. In order to achieve the goal of this study, a literature as well as an empirical study was undertaken. The literature study had a dual purpose. Firstly it was conducted in order to describe the value of the utilization of employee assistance programmes in organizations and included the relevant concepts and elements of employee assistance programmes. Secondly, the literature study has been utilized in order to provide a useful conceptual framework for social workers in private practice by placing employee assistance programmes within the framework of the generic perspective. The findings of the literature study emphasize the re-focusing of employee assistance programmes on the dual client system with alliance to micro- as well as macro activities, as well as the fact that more specialized abilities are required from a social worker in private practice. Further, it emphasizes that employee assistance programmes provides structure to the professional activities of a social worker in private practice and as such contributes to these activities having a more effective impact in organizations. The empirical study was undertaken in order to determine the knowledge and opinion of the key personnel in organizations that are involved in the decision-making whether or not to invest in a program of this kind, and the nature of the employee assistance programme. This step has been taken, not only to make a social worker in private practice aware of the viewpoints of these people, but also to determine the possibilities for introducing an employee assistance programme in an organization and at the same time identify aspects that might be against the adoption of such a programme. The findings of the empirical study indicated that the key personnel maintain a caring philosophy towards their employees that is linked to productivity. Their expectations of an employee assistance programme is linked closely to this, and is only associated with micro level activities. Further more, the findings points to a lack of knowledge as far as the true nature, purpose and function of an employee assistance programme is concerned. In conclusion, recommendations were made based on the deductions and findings of the literature as well as the empirical study. These recommendations also serve as guidelines for a social worker in private practice who is involved with employee assistance programmes. / AFRIKAANSE OPSOMMING: Dramatiese veranderinge vind tans plaas in die Suid-Afrikaanse werksmilieu wat te weeg gebring word deur 'n verskeidenheid van faktore en daar word meer druk op bedryfsondernemings geplaas om toenemend groter verantwoordelikheid te neem vir die welstand van hul werknemers. Die struktuur en filosofie van werknemershulpprogramme bied 'n unieke geleentheid aan bedryfsondernemings om die veranderde werksmilieu en behoeftes van werknemers aan te spreek op 'n potensieel groei produktiewe wyse. Van werkgewers oogpunt, raak werknemershulpprogramme essensieel vir die sukses van hedendaagse ondernemings en vorm die werknemershulpprogram-praktisyn algaande 'n deel van die korporatiewe beleidsformulering span. Vanweë die feit dat daar nie in die Suid-Afrikaanse konteks riglyne of selfs veel literatuur ten opsigte van die benutting van werknemershulpprogramme in bedryfsondernemings is nie, asook 'n afwesigheid in die literatuur van enige spesifieke praktykbenadering vir 'n maatskaplike werker in privaat praktyk wat binne werknemershulpprogramme dienste lewer, is die doel van hierdie studie om riglyne daar te stel wat kan dien om 'n maatskaplike werker in privaat praktyk wat gemoeid is met werknemershulpprogramme, of wat dit oorweeg om op hierdie gebied toe te tree, toe te rus met akkurate en toepaslike inligting van sodanige programme. Riglyne, wat nie net daartoe sal bydra dat werknemershulpprogramme tot sy volle reg toegepas word nie, maar ook kan dien as hulpmiddel vir 'n maatskaplike werker in privaat praktyk tydens onderhandelinge ten opsigte van die instel, en bepaling van 'n geskikte model vir dienslewering in'n bepaalde bedryfsonderneming. Ten einde die doel van hierdie studie te bereik is 'n literatuurstudie, sowel as empiriese ondersoek gedoen. Die literatuurstudie is tweërlei van aard, eerstens is dit aangewend om die benuttingswaarde van werknemershulpprogramme in bedryfsondernemings te beskryf en is die relevante konsepte en elemente in die verband uitgelig. Tweedens is die literatuurstudie aangewend om 'n nuttige konseptuele raamwerk vir 'n maatskaplike werker in privaat praktyk te skep deur werknemershulpprogramme te bespreek binne die raamwerk van die generiese perspektief. Die bevindinge van die literatuurstudie beklemtoon die herfokussering van werknemershulpprogramme op die tweeledige kliëntsisteem met 'n verbintenis tot mikro sowel as makrovlak aktiwiteite en ook die feit dat daar as sulks 'n meer gespesialiseerde kundigheid van 'n maatskaplike werker in privaat praktyk vereis word. Verder dui dit ook daarop dat werknemershulpprogramme struktuur aan die professionele werksaamhede van 'n maatskaplike werker in privaat praktyk bied wat bydra daartoe dat dit doeltreffender inslag in bedryfsondernemings vind. Die empiriese ondersoek is gedoen ten einde die kennis en opinie van sleutelpersone betrokke in besluitneming oor die instel en aard van werknemershulpprogramme in bedryfsondernemings te bepaal. Die stap is geneem nie net om 'n maatskaplike werker in privaat praktyk bewus te maak van die sienings van die persone nie, maar ook om die moontlikhede vir die instelling van werknemershulpprogramme in bedryfsondernemings bloot te lê en terselfdertyd aspekte wat dit weerlê te identifiseer. Die bevindinge van die empiriese studie dui daarop dat die sleutelpersone 'n filosofie van besorgdheid teenoor hul werknemers openbaar wat verband hou met produktiwiteit, en dat hul verwagtinge van 'n werknemershulpprogram nou hiermee saamhang en slegs met mikrovlak aktiwiteite geassosieer word. Verder is bevindinge aanduidend van'n positiewe ingesteldheid teenoor werknemershulpprogramme, maar 'n gebrek aan kennis oor die werklike aard, doel en funksie van 'n effektiewe werknemershulpprogram. Ten slotte is aanbevelings gemaak op grond van die gevolgtrekkings soos verkry vanuit die bevindinge van die literatuur sowel as empiriese studie. Die aanbevelings dien terselfdertyd ook as riglyne vir 'n maatskaplike werker in privaat praktyk wat gemoeid is met werknemershulpprogramme.

On t.p.: Master in Social Work (Welfare Programme Management) / Thesis (MA)--Stellenbosch University, 2001. / ENGLISH ABSTRACT: This study attempts to gain insight into the nature of psychosocial stress experienced by correctional officials. In order to achieve this, a literature study was undertaken regarding the nature of psychosocial stress from an ecological perspective as well as strategies that the occupational social worker, management and central government can employ to address stress experienced by correctional officials. Secondly, an empirical study was undertaken and information on the research topic was obtained from correctional officials that worked on the sections inside prisons and who worked directly with inmates. The study indicated that low motivation amongst colleagues, insufficient salaries and bad collegial co-operation were factors that had a major influence on psychosocial stress experienced by correctional officials. Factors such as family responsibilities as opposed to work responsibilities; drug-or alcohol abuse as well as physical constraints have less of an impact on psychosocial stress. It was furthermore found that the need for confidentiality, guidance in stress management and emotional support enjoys a high priority with correctional officials regarding social worker intervention. Issues such as the need that the social worker should form part of a multi-disciplinary team or that he/she should mobilise their colleagues and supervisors for support enjoyed a lesser preference with correctional officials. With regard to the role of management it was found that correctional officials require that management should primarily provide more promotional opportunities and should develop a more satisfactory merit system. Dissatisfaction with the Department of Correctional Services' Employee Assistance Programme and the present shift system were less of a concern to correctional officials. It was concluded that that stressors experienced by correctional officials are varied and include feelings of anger, depression and a general dissatisfaction with managerial styles and certain departmental actions and procedures. It was also very evident that many correctional officials felt that they do not have an appropriate avenue to deal with their stress. If this situation prevails, it was concluded that it will exacerbate correctional officials' poor social functioning. With regard to social worker intervention it was concluded that the vast majority of correctional officials are in dire need of social work intervention to assist them in effectively dealing with stress. It was further concluded that the Department of Correctional Services does not have sufficient structures in place to support correctional officials during stressful periods. Management has a vital role to play in supporting correctional officials when coping with psychosocial stress. If the present situation remains unattended to by management it may impede correctional officials' ability to deal with stress. Recommendations by respondents also indicated a low level of involvement by management in the practical stressors which correctional officials may face. It was also concluded that present attempts by management to deal with psychosocial stress effectively through the induction of an Employee Assistance Programme and the longstanding grievance procedure, have severe practical limitations. Recommendations were made to the social worker, management and central government regarding effectively addressing psychosocial stress experienced by correctional officials working on sections and who are primarily responsible for the guarding of inmates. / AFRIKAANSE OPSOMMING: In hierdie studie is ondersoek ingestel na die aard van psigo-sosiale stres wat deur korrektiewe beamptes ervaar word. Ten einde hierin te slaag,is eerstens 'n literatuurstudie onderneem ten opsigte van die aard van psigo-sosiale stres vanuit 'n ekologiese perspektief. Daar is ook gekyk na strategieë wat die bedryfsmaatskaplike werker, bestuur sowel as die sentrale regering kan aanwend om psigo-sosiale stres wat deur korrektiewe beamptes ervaar word aan te spreek. Daarna is 'n empieriese studie onderneem deur vraelyste aan korrektiewe beamptes te stuur wat direk op seksies binne in gevangenis met gevangenes werksamig is. Die navorsing het aangedui dat lae motivering onder kollegas,onvoldoende salarisse en swak kollegiale samewerking die grootste bydraende faktor is tot psigososialestres wat deur korrektiewe beamptes ervaar word. Faktore soos alkohol- of dwelmmisbruik en liggaamlike gebreke oefen In mindere invloed uit op psigososiale stres wat deur korrektiewe beamptes ervaar word. Met betrekking tot die behoefte aan maatskaplike intervensie is daar bevind dat vertroullkheld, leiding in stres hantering en emosionele steun die hoogste prioriteit by korrektiewe beamptes geniet. Faktore soos die behoefte dat die maatskaplike werker deel moet vorm van 'n multi-dissiplinêre span of dat hy/sy die korrektiewe beampte se kollegas en supervisors moet mobiliseer vir ondersteuning, het 'n mindere prioriteit by korrektiewe beamptes geniet. Met betrekking tot die rol van bestuur, is daar gevind dat korrektiewe beamptes meer bevorderings geleenthede en 'n verbeterde meriete stelsel van bestuur verwag. Ontevredenheid met die Departement van Korrektiewe Dienste se werknemer bystandsprogram (WBP) en die huidige skofstelsel was 'n laer prioriteit vir korrektiewe beamptes. Die gevolgtrekking is gemaak dat stressors wat ervaar word deur korrektiewe beamptes uiteenlopend van aard is en dit sluit in gevoelens van depressie, woede sowel as 'n algemene ontevredenheid met bestuurstyle en sekere departementele aksies en prosedures. Dit was ook baie duidelik dat baie korrektiewe beamptes nie 'n geskikte hulpmiddel het om hulle in staat te stelom psigososiale stres effektief te hanteer nie. Indien die huidige situasie bly voortbestaan, kan korrektiewe beamptes se swak maatskaplike funksionering verder belemmer word. Met betrekking tot maatskaplike werk intervensie ,is gevind dat die oorgrote meerderheid van korrektiewe beamptes 'n noodsaaklike behoefte daartoe het dat die maatskaplike werker hulle moet ondersteun om psigososiale-stres effektief te hanteer. Voorts is die gevolgtrekking gemaak dat die Departement van Korrektiewe I Dienste nie oor toereikende strukture beskik om die korrektiewe beampte te ondersteun tydens stresvolle tydperke nie. Bestuur het 'n noodsaaklike rol in die ondersteuning van die korrektiewe beampte in sy/haar hantering van psigososiale stres. Indien die huidige situasie nie voldoende deur bestuur aangespreek word nie, kan dit die korrektiewe beampte se vermoë om psigososiale-stres te hanteer verder strem. Aanbevelings deur respondente het ook 'n lae vlak van betrokkenheid deur bestuur aangedui by die praktiese stressors wat korrektiewe beamptes mag ervaar. Die gevolgtrekking is ook gemaak dat huidige pogings deur bestuur om psigososiale stres aan te spreek deur middel van 'n werknemer bystandsprogram en die reeds gevestigde griewe prosedure, grootskaalse beperkings het. Aanbevelings is aan maatskaplike werkers,bestuur en die sentrale regering gemaak oor hoe om psigososiale stres wat deur korrektiewe beamptes werksaam op seksies binne in gevangenisse en wat primêr vir die bewaking van gevangenes verantwoordelik is, aan te spreek.

Thesis (MSocialWork)--Stellenbosch University, 2002. / ENGLISH ABSTRACT: The aim of this study was the formulation of guidelines for the organising of developmental partnerships, of which the key components may be seen as: • the corporate sector; • the State; and • the non-profit or non-Governmental sector. A literature study was completed, focusing on the partnership strategy within the context of the social developmental approach. In-depth focus was placed on the elements of an effective developmental partnership, as well as the manner in which such a partnership should be organised. An empirical study was completed in order to investigate the nature of the developmental partnership strategy; the characteristics of an effective strategy; and the nature of the various and distinctive organisational components. Data was gathered from a study sample determined by means of purposive selection of developmental partnerships in the Western Cape. This sample comprised four (4) representatives each of the corporate sector, the State and the non-Governmental sector. Three (3) different self-administered questionnaires were used for data-gathering - one type of questionnaire for each of the sectors mentioned. The questionnaires were distributed amongst the twelve (12) respondents - thus, in total comprising four (4) distinctive developmental partnerships. The findings primarily relate to the following three aspects: • the nature of the developmental partnership strategy within the current social developmental context; • the requisite elements necessary for effective developmental partnerships; and • the organisation of these partnerships. Of the various findings, the following may be considered to be of primary significance. A developmental partnership is possible between all the parties, irrespective of the sector where they are involved. The partnerships are, however, increasingly being regulated by means of policy and are thus consequently becoming increasingly formal and institutionalized. All parties are active participants in the developmental partnerships, and contributions by each of the parties are usually made in the form of service provisions or service-producing activities. The parties, however, do attach value or importance to certain specific elements of the partnership - which in tum have a significant influence on determining the effectiveness of that partnership. It is on these principles that the organising of the developmental partnership is based. There are diverse reasons for the concluding of a developmental partnership which generally differ from one partner to the next. The partners in such a developmental partnership are selected according to specific criteria. Certain criteria are of greater significance for certain partners than for others. However, a key element does appear to be a sufficient degree of "cultural fit" between the partners. Certain mechanisms are utilized in order to promote this "fit". Despite the structure of the developmental partnership being adaptable and flexible, there appears to be a strong indication that the partnership is control-assured. The nature of this control is facilitative. The control varies amongst the partners, depending on the current nature of the partnership activities; the competencies of the partners; and the need for growth within the partnership in order to realise its objectives. A further finding concerns the need for clarity regarding the division of tasks or functions and for co-ordination within the partnership in order to ensure its effectiveness. Resources are contributed by the various partners, and thereby any resources, risks and benefits inherent to the partnership are shared amongst its members. The principle of exchange is an integral factor for the success of the partnership. It is this idea of exchange that provides the general framework within which it is determined what each of the partners contribute to the partnership, and what benefits they derive from the partnership. On the basis of these conclusions, as well as the findings made in the literature study, recommendations have been made focusing on the elements that will give rise to effective developmental partnerships and how they should be organised in order to promote the desired success. / AFRIKAANSE OPSOMMING: Die doel van die studie was om riglyne op te stel vir die organisering van ontwikkelingsvennootskappe. Die korporatiewe sektor, die Staat en die nie-winsgewende of nie-staatsektor is by hierdie unieke vennootskappe betrokke. Ten einde hierdie riglyne op te stel is 'n literatuurstudie gedoen oor die vennootskapstrategie binne die konteks van die maatskaplike ontwikkelingsbenadering. In die literatuurstudie is elemente van 'n effektiewe vennootskap, asook die wyse om so 'n vennootskap te organiseer, indringend ondersoek. 'n Empiriese ondersoek is ook gedoen om die aard van die vennootskapstrategie, die kenmerke van 'n effektiewe vennootskap en die aard van organiseringskomponente te bepaal. Die steekproef vir die ondersoek is bekom deur 'n doelbewuste seleksie van ontwikkelingsvennootskappe in die Wes-Kaap provinsie. Hiervolgens is vier (4) verteenwoordigers van die korporatiewe sektor, die Staat en die nie-staatsektor onderskeidelik by die studie betrek. Daar is gebruik gemaak van drie verskillende selfgeadministreerde vraelyste, een vir elke sektor onderskeidelik. Hierdie vraelyste is versprei na die twaalf respondente. Die twaalf respondente het bestaan uit vier verteenwoordigers van elk van die drie partye betrokke en het dus vier (4) verskillende ontwikkelingsvennootskappe behels. Die bevindings wat gemaak is, hou hoofsaaklik verband met die volgende drie aspekte: • die aard van die vennootskapstrategie binne die huidige maatskaplike ontwikkelingskonteks; • elemente noodsaaklik vir 'n effektiewe vennootskap; en • die organisering van 'n vennootskap. Die belangrikste bevindings was die volgende. 'n Vennootskap is moontlik tussen al die partye, ongeag die sektor waarby hulle betrokke is. Hierdie vennootskappe word toenemend deur beleid gerig, en gevolglik is dit toenemend formeel en geïnstitusionaliseerd. Al die partye is aktief betrokke by die vennootskappe. Bydraes word deur die vennote gelewer in die vorm van diensvoorsienings- of diensproduseringsaktiwiteite. Die vennote heg waarde aan sekere spesifieke elemente in die vennootskap. Hierdie elemente het 'n beduidende invloed op die bevordering van effektiwiteit. Die organisering van die vennootskap wentel om hierdie beginsels. Daar is verskillende redes vir die aangaan van die vennootskap. Hierdie redes kan verskil van vennoot tot vennoot. Vennote vir die vennootskap word volgens spesifieke kriteria geselekteer. Sekere kriteria is meer belangrik vir sommige vennote as vir ander. Wat veral belangrik is, is 'n bevredigende kulturele passing ("cultural fit") tussen die vennote. Sekere meganismes word benut om hierdie passing of verenigbaarheid te bevorder. Alhoewel die struktuur van die vennootskap aanpasbaar en buigsaam is, is daar egter 'n sterk aanduiding dat die vennootskapsbeheer verseker is. Die aard van die vennootskapsbeheer is fasiliterend. Die beheer wissel van vennoot tot vennoot, afhangende van die aard van die aktiwiteite, die bevoeghede van die vennote en die behoefte binne die vennootskap om te groei en sy doelwitte te bereik. 'n Verdere bevinding wat gemaak is, is dat duidelike werkverdeling en -koördinering in die vennootskap noodsaaklik is vir effektiewe samewerking. Die hulpbronne word bygedra deur die onderskeie vennote. Sodoende word hulpbronne, risiko's en voordele wat verbonde is aan die vennootskap tussen die vennote verdeel. Die beginsel van uitruiling is 'n sleutelfaktor vir die sukses van 'n vennootskap. Die idee van uitruiling verskaf die algehele raamwerk vir die analisering van wat partye bydra en voordele wat die vennote uit die vennootskap kry. Op grond van hierdie afleidings en gevolgtrekkings asook die bevindings gemaak in die literatuurondersoek is sekere aanbevelings gemaak. Die aanbevelings fokus op die elemente wat aanleiding sal gee tot 'n effektiewe vennootskap en hoe hierdie ontwikkelingsvennootskappe georganiseer moet word om effektief te wees.

Thesis (M Social Work)--Stellenbosch University, 2002. / ENGLISH ABSTRACT: South-Africa is known for diversity because of the existence of so many different cultural groups. According to the South African Statistic Services is there an increase in immigration from different African countries, India and China. South Africa therefore need to accommodate the different cultural groups. Except for the fact that there is so many cultural groups, there is also the possibility that more relationships and even marriages will take place between these different cultural groups. The social work profession already started to adapt to these differences because the teaching at universities and colleges focus on multi-cultural intervention. Before 1994 little attention was given to training of social work intervention with families of different cultural backgrounds. To be able to make social work intervention count, knowledge about the different cultures where social workers are involved with, is important. The aim of the study was to establish guidelines for social workers who render services to families of different cultural background, to insure that their intervention will be done more effectively. Existing literature on intervention with families of different cultural background was studied and presented in a theoretical framework. Social work perspectives, theories and models which can be used in social work intervension were discussed. Specific social work perspectives, models and theories which can be used with intervension of families with different cultural backgrounds were also discussed. The definitions of culture and the family were explained and a study was done on social work intervention with families of different cultural backgrounds. Exploratory research was done with the aid of a questionnaire at three welfare organisations. Social workers knowledge and skills on counselling with families of different cultural backgrounds was determined amongst practising social workers. Information obtained from the questionnaires are presented in nine categories, namely : identifying particulars, the client system, problems with families from different cultural backgrounds, training and knowledge of the social worker in cultural diversity,further training, perspectives and models for intervention, intervention with families of different cultural background, the attitude of the social worker and the welfare organization's involvement in training. Conclusions and recommendations are made regarding social workers' knowledge and skills of intervention with families of different cultural backgrounds that are important for effective intervention. Recommendations are made regarding further training and research. / AFRIKAANSE OPSOMMING: Suid-Afrika is bekend vir diversiteit, as gevolg van die teenwoordigheid van verskillende kultuurgroepe. Volgens die SA Statistieke Diens is daar 'n toename in immigrante van verskeie Afrika lande, Indië en China. Suid-Afrika word dus genoodsaak om voorsiening te maak vir al die verskillende kultuurgroepe. Behalwe vir die feit dat daar verskillende kultuurgroepe bestaan, is daar ook die moontlikheid dat meer verhoudinge en huwelike sal plaasvind tussen verskillende kultuurgroepe. Die maatskaplike werk professie het reeds begin met aanpassings in die verband deurdat opleiding by universiteite en kolleges fokus op multikulturele intervensie. Voor 1994 is daar minder aandag gegee aan opleiding in maatskaplike werk intervensie aan gesinne van verskillende kulturele agtergrond. Ten einde doeltreffende maatskaplike werk intervensie te lewer, is kennis in verband met die verskillende kulture waarby maatskaplike werkers betrokke is, belangrik. Die doel van die studie was om riglyne daar te stel vir die maatskaplike werker wat dienste lewer aan gesinne van verskillende kulturele agtergrond, sodat intervensie meer effektief sal wees. Bestaande literatuur ten opsigte van intervensie met gesinne van verskillende agtergrond is bestudeer en aangebied in 'n teoretiese raamwerk. Eerstens is gefokus op algemene maatskaplike werk benaderings, teorieë en modelle wat in maatskaplike intervensie benut kan word. Daar is ook meer spesifiek gefokus op maatskaplike werk-benaderings, modelle en teorieë wat benut kan word met gesinne van verskillende kulturele agtergronde. Die definisies van kultuur en die gesin is ook bespreek en laastens is gefokus op maatskaplike werk intervensie aan gesinne van verskillende etniese agtergronde. Met behulp van 'n vraelys is 'n verkennende studie by drie welsynsorganisasies gedoen. Hierdeur is maatskaplike werkers in die praktyk se kennis en vaardighede oor intervensie aan gesinne met verskillende etniese agtergronde bepaal. Die gegewens verkry uit die ondersoek word in nege dele aangebied, naamlik : identifiserende besonderhede, die gevallelading, probleme met gesinne van diverse kultuur, onderrig en kennis van die maatskaplike werker in kulturele diversiteit, verdere opleiding, benaderings en modelle vir intervensie, intervensie met gesinne van verskillende kulturele agtergronde, die gesindheid van die maatskaplike werker en die welsynsorganisasie se betrokkenheid by opleiding. Gevolgtrekkings en aanbevelings is gemaak ten opsigte van maatskaplike werkers se kennis en vaardighede met betrekking tot verskillende kulture en intervensie aan gesinne van verskillende kulturele agtergronde wat noodsaaklik IS vir effektiewe intervensie. Aanbevelings is gemaak ten opsigte van verdere opleiding en navorsing.

Thesis (MSocialWork) -- University of Stellenbosch, 2002. / ENGLISH ABSTRACT: Since 1988 it became practice for welfare organisations to submit an evaluation of their welfare programme as part of their application for state funding for the next year. Included in this evaluation is a section on the cost efficiency of the programme. After the first democratic election in 1994 a number of processes were started to develop new welfare policies for the country. In all of these processes cost efficiency is seen as a principle, but in spite of this, so it seems from the documents, is the evaluation of cost efficiency still a problem. The question therefore arises: What is the present status of the evaluation of the cost efficiency of social services after twelve years of program evaluation? Only a few studies on the methodology of the evaluation of cost efficiency within the South African context were found through the literature study. An exploratory study was therefore undertaken to determine what the reasons could be why so little progress was made with cost effiency evaluation. The empirical study focussed on residential facilities for older persons and was done within one welfare organisation in the Western- and Southern Cape. A sample of twenty managers was randomly selected and fifteen respondents returned the questionaire. It is a potential danger that managers of residential facilities for older persons could see the evaluation of the services rendered as just another administrative task, because of the very strong link between evaluation and the application for state funding. The researcher therefore wanted to ascertain what the attitude of the managers is towards the evaluation of their services, and especially the evaluation of the cost-efficiency thereof. It was found that the managers are positive towards program evaluation and the evaluation of cost efficiency, but the majority of them responded that the lack of guidelines and manuals is a deficiency. The lack of proper measuring instruments was also stressed. The research also shown that the managers conceptualize cost efficiency mainly in terms of costs and not as a relation between the outcomes of the programme and the costs thereof. The managers of residential facilities uses the evaluation document that was send out by the department, because it forms part of the application for state funding. This means that the level of program evaluation is actually determined by the department. It was found that this document focused mainly on the measuring of inputs and outputs and not so much of the evaluation of the outcomes of the programme. Based on the results of the study the researcher proposed guidelines to promote the evaluation of the cost efficiency of social services. / AFRIKAANSE OPSOMMING: Dit is sedert 1988 praktyk dat vrywillige welsynsorganisasies jaarliks 'n evaluering van hulle maatskaplikewelsynsprogram moet indien as deel van die aansoek om staatsubsidie vir die volgende jaar. By hierdie evaluering van die maatskaplikewelsynsprogramme is die evaluering van die kostedoeltreffendheid van die program ingesluit. Na die eerste demokratiese verkiesing in 1994 het verskeie prosesse aan die gang gekom om nuwe maatskaplikewelsynsbeleid vir Suid-Afrika te ontwikkel. In al die dokumente wat deur die prosesse ontwikkel is, word die kostedoeltreffendheid van maatskaplikewelsynsdienste as 'n belangrike beginsel gestel. Tog blyk dit, uit die verslae van sommige van die prosesse, dat die evaluering van kostedoeltreffendheid 'n probleem blyk te wees. Die vraag ontstaan dan tereg: Wat is die huidige stand van die evaluering van die kostedoeltreffendheid van maatskaplikewelsynsprogramme twaalf jaar sedert die implementering van programevaluering? Uit die literatuurstudie het dit geblyk dat daar min studies in Suid-Afrika bestaan wat handel oor die metodiek van kostedoeltreffendheidsevaluering van maatskaplikewelsynsprogramme. Verkennende navorsing is onderneem om vas te stel waarom daar oënskynlik min vordering gemaak is met die evaluering van kostedoeltreffendheid van maatskaplikewelsynsprogramme. Die empiriese studie het gefokus op residensiële fasiliteite vir ouer persone en die navorsing is uitgevoer by een welsynsorganisasie in die Wes- en Suid-Kaap. 'n Steekproef van twintig bestuurders is op ewekansige wyse geselekteer en vyftien respondente het die vraelys teruggestuur. Die gevaar bestaan dat, vanweë die sterk verband tussen die evaluering van die program en die aansoek vir subsidie, die evaluering van die maatskaplikewelsynsprogram bloot net as nog 'n administratiewe taak gesien kan word. Daarom wou die navorser vasstel wat die bestuurders van residensiële versorgingsprogramme vir ouer persone se houding jeens programevaluering en die evaluering van die kostedoeltreffendheid van die program is. In die studie is bevind dat die bestuurders positief jeens programevaluering en die evaluering van die kostedoeltreffendheid van die programme is, maar die oorgrote meerderheid bestuurders het aangedui dat hulle dit as 'n leemte sien dat daar min riglyne of handleidings bestaan. Die gebrek aan meetinstrumente is ook beklemtoon. Uit die studie het dit verder geblyk dat die bestuurders die konsep kostedoeltreffendheid hoofsaaklik in terme van koste verstaan, en nie in terme van 'n verhouding van die uitkomste van die program tot die koste daarvan nie. Die bestuurders van residensiële fasiliteite voltooi jaarliks die evalueringsdokument van die betrokke staatsdepartement, omdat dit deel vorm van die aansoekprosedure vir staatsubsidie. Hierdie dokument bepaal derhalwe die vlak van programevaluering. Dit het uit die studie geblyk dat die dokument wat gebruik word grootliks fokus op die meting van insette en uitsette en nie soseer op die uitkomste van die welsynsprogramme nie. Gebaseer op die bevindinge van die navorsing is riglyne voorgestel wat sal meewerk om die evaluering van die kostedoeltreffendheid van maatskaplike dienste te bevorder.

Thesis (MSocialWork)--Stellenbosch University, 2002. / ENGLISH ABSTRACT: This research investigates the utilisation of group supervision in the practice education with undergraduate social work students. Supervision is an component in practice education, as it is the process whereby students are guided and prepared for beginner practice in social work. The practice educator is responsible to plan and organise the students' work, provide leadership in the group supervision sessions and evaluate the work performance of students as set out in the practice education programme. The practice educators grant students the opportunity to learn to integrate theory and practice in social work. The learning needs of the students are assessed and compiled within an educational assessment. These learning needs become the points for discussion for the content of the educational programme. The educational programme is presented in the supervision sessions. Literature strongly supports the utilisation of group supervision in addition to individual supervision. It is necessary that the practice educator determine the individual learning needs of the group of students. The mutual learning needs of the students are addressed within the group supervision sessions, once the learning needs of the group are determined. Group supervision is not utilised in isolation as the practice educator may have to consolidate the knowledge, skills and attitudes of students gained in the individual supervision sessions. The empirical study involved the use of qualitative and quantitative methods in order to explore the theoretical part of the research. The sample consisted of sixteen practice educators (N=16) who are presently supervising undergraduate students at the Department of Social Work at the University of Stellenbosch. This section can be divided into four sections: the nature of the training of practice educators, the knowledge, skills and attitudes of practice educators with regard to the supervision functions of group supervision, the process in group supervision and the general experiences of practice educators when utilising group supervision in practice education. The findings and responsesof the practice educators were analysed and compared with the findings from previous research undertaken by various authors. The study found that although practice educators have a minimum of training in group supervision, they have positive experiences of group supervision. The important aspects of group supervision: the planning phase, the beginning phase and the ending phase in the processof group supervision are dutifully practiced by practice educators. The utilisation of group supervision links effectively with the education system of outcomes based learning and teaching which has been adopted by the Department of Education in Higher Education. The findings of this study can be utilised to apply group supervision to a greater extent in the practice education with undergraduate social work students. / AFRIKAANSE OPSOMMING: Die navorsingstudie ondersoek die gebruik van groepsupervisie in die praktykonderrig van voorgraadse studente in Maatskaplike Werk. Supervisie is 'n komponent van praktykonderrig waarlangs die studente deur die praktykopleier gelei word tot beginnerspraktyk. Die praktykopleier is verantwoordelik vir die beplanning en organisering van studente se werk; moet die leierskap voorsien in die groepsupervisie sessies en moet ook die studente se werkverrigting evalueer soos saamgestel in die onderrigprogram. Die praktykopleier stel studente instaat om teorie en praktyk in Maatskaplike Werk te integreer. Die leerbehoeftes van die studente word gesamentlik bepaal deur die studente en die praktykopleier en word binne die onderrigevaluering uiteengesit. Die leerbehoeftes van die studente is die punte vir bespreking van die onderrigprogram. Die onderrigprogram word aangebied in die supervisiesessies. Literatuur ondersteun die gebruik van groepsupervisie gesamentlik met individuele supervisie. Die praktykopleier bepaal die individuele leerbehoeftes van die studente in individuele supervisie. Die ooreenstemmende leerbehoeftes van die studente word in die groepsupervisie sessies aangespreek, nadat die leerbehoeftes van die groep vasgestel is. Groepsupervisie word nie in isolasie aangebied nie, aangesien die praktykopleier die leemtes ten opsigte van kennis, vaardighede en houdings in die individuele supervisie sessies assesseer. Die leerbehoeftes word in die groepsupervisie sessies aangespreek. Die teoretiese doel van die navorsingsverslag word uitgebrei in die empiriese ondersoek deur middel van die voltooiing van 'n vraelys. Die steekproef het bestaan uit praktykopleiers (N=16) wat tydens 2001 voorgraadse studente van die Departement Maatskaplike Werk van die Universiteit van Stellenbosch geakkommodeer het vir praktykonderrig. Die empiriese studie word in vier afdelings bespreek: die aard van opleiding in groepsupervisie van praktykopleiers: die kennis, vaardighede en houding van praktykopleiers met betrekking tot die supervisiefunksies van groepsupervisie; die uitvoering van die proses in groepsupervisie en die algemene ervaringe van praktykopleiers wanneer hulle groepsupervisie in praktykonderrig toepas. Die bevindinge en response van die praktykopleiers is geanaliseer en vergelyk met die bevindinge van vorige studies wat deur verskeie outeurs onderneem is. Die studie het bevind dat praktykopleiers groepsupervisie positief ervaar, ten spyte van 'n minimum opleiding in groepsupervisie. Die belangrike aspekte van die beplannings-, begin- en die eindfases in groepsupervisie, word baie deeglik deur die praktykopleiers aangewend in groepsupervisie. Die benutting van groepsupervisie in die praktykonderrig van voorgraadse studente ondersteun die onderrigsisteem van Uitkomsgebaseerde onderrig en leer wat deur die Departement van Onderwys in Hoër Onderwys aanvaar is. Die bevindinge van die studie kan gebruik word om groepsupervisie meer effektief in die praktykonderrig van voorgraadse studente in Maatskaplike Werk te benut.

Thesis (MSocialWork)--Stellenbosch University, 2003. / ENGLISH ABSTRACT: An exploratory study was conducted to determine the nature and extent of the emotions and emotional experiences of alcoholics and chemically dependent adults. The study was also conducted to explore the theoretical field of music therapy and determine how music can be utilized to social group work with alcoholics and chemically dependent adults. The exploratory study was also conducted to determine how many knowledge social workers have about music therapy, and to what extent they believe it can practically be used in social group work with alcoholics and chemically dependent adults. The researchers' interest in group work and the importance of the use of creative aids during group work is the motivation for this study. The aim of the study is thus to establish guidelines for the use of music in social group work in order to provide effective intervention for alcoholics and chemically dependent adults. The most general personality traits, emotions, defence mechanisms, communication and motivational problems of alcoholics and chemically dependent adults, have been enclosed in the literature study. The corresponding principles, goals and intervention processes of group work and music therapy was also highlighted. Focus was especially placed on the corresponding functions of group work and music namely the handling of defence mechanisms, the exploration and expression of emotions, the improvement of communication, the development of a positive self-esteem, socialisation and the facilitation of personal motivation. The value of group work and music in the addressing of alcoholics' and chemically dependent adults' problems and needs, has been investigated because of the specific corresponding functions of group work and music. The umversum IS social workers at institutions that make use of group work interventions in their treatment programmes for alcoholics and chemically dependent adults. A combination of quantitative and qualitative research methods was used, namely structured interviews as well as structured questionnaires. The results of this study generally confirmed the findings of the literature study. The recommendations can be divided into three areas namely recommendations concerning policy, programmes and training of social workers, recommendations concerning the corresponding functions of group work and music, and recommendations concerning future research. The importance of further research in the testing of the value of music in group work for specific client groups was especially recommended. / AFRIKAANSE OPSOMMING: 'n Verkennende studie is in hierdie ondersoek geïmplimenteer ten einde die aard en omvang van volwasse dwelmafhanklikes se emosies en emosionele belewenisse te beskryf, 'n teoretiese verkenning van musiekterapie te doen en dit in verband te bring met maatskaplike groepwerk, en te bepaal in watter mate musiek tydens groepwerk met volwasse dwelmafhanklikes toegepas kan word. Die verkennende studie is ook geïmplimenteer om te bepaal in watter mate maatskaplike werkers kennis oor bogenoemde vorm van intervensie het en in watter mate hulle van mening is dat die benutting van musiek in groepwerkprogramme vir dwelmafhanklikes in inrigtings uitvoerbaar is. Die motivering vir hierdie studie het na vore gekom weens die navorser se belangstelling in kreatiwiteit in die uitvoer van maatskaplike groepwerk. Die doel van hierdie studie is dus om riglyne daar te stel vir die benutting van musiek in maatskaplike groepwerk ten einde effektiewe intervensie aan dwelmafhanklikes in inrigtingsverband te lewer. Die literatuurstudie het die algemene persoonlikheidstrekke, emosies, verdedigingsmeganismes, kommunikatiewe en motiveringsprobleme van dwelmafhanklikes ingesluit. Die gemeenskaplike beginsels, doelstellings en intervensieproses van groepwerk en musiekterapie is ook in die literatuurstudie uitgelig. Daar is veral gefokus op die gemeenskaplike funksies van groepwerk en musiek naamlik die hantering van verdedigingsmeganismes, die eksplorering en uitdrukking van emosies, die bevordering van kommunikasie, die ontwikkeling van 'n positiewe selfbeeld, sosialisering en die fasilitering van persoonlike motivering. Weens die spesifieke gemeenskaplike funksies van groepwerk en musiek, is daar besluit om die waarde van groepwerk en musiek in die aanspreek van dwelmafhanklikes se probleme, te ondersoek. Die universum is maatskaplike werkers by inrigtings wat intervensie aan dwelmafhanklikes deur middel van groepwerk, bied. Die ondersoek is deur 'n kombinasie van gestruktureerde onderhoude sowel as gestruktureerde vraelyste, gerig. Kwalitatiewe en kwantitatiewe inligting is dus ingesamel. Die resultate van hierdie ondersoek het tot 'n groot mate die bevindinge van die literatuurstudie bevestig naamlik dat dwelmafhanklikes met sekere persoonlikheidseienskappe, emosies, verdedigingsmeganismes en kommunikatiewe probleme presenteer; dat groepwerk 'n gewenste metode om bogenoemde behoeftes en probleme aan te spreek en te hanteer, is; en dat die benutting van musiek in groepsituasies waardevol in die fasilitering van die uitdrukking van emosies, die afbreek van verdedigingsmeganismes en die fasilitering van onder andere ontspanning, kan wees. Die aanbevelings het op drie areas gefokus naamlik algemene aanbevelings rakende inrigtingsbeleid, programme en skoling van maatskaplike werkers, aanbevelings ten opsigte van die gemeenskaplike funksies van groepwerk en musiek, en aanbevelings ten opsigte van verdere navorsing. Daar word aanbeveel dat die benuttingswaarde van musiek in groepwerk met 'n spesifieke kliëntegroep, getoets moet word.

Thesis (MA)--Stellenbosch University, 1997. / Een kopie mikrofiche. / ENGLISH ABSTRACT: School social work has been part of the services rendered to schools in the Western Cape province for the past 13 years. This service, however, was not equally available to all schools and learners. In addition to this, services are being rendered by four different systems in a diverse way. The aim of this study is to develop guidelines for the effective management of school social work services in the Western Cape province. The underlying goal to this study is to explore in which system school social work should be structured as part of an Education Support Service. A literature study and its practical application lead to the conclusion that school social work is a specialist field. The fact that school social work and education share common goals, serves to confirm the structuring of school social work within the education system. From a description of the existing state of school social work in the Western Cape province, it becomes evident that the diverse nature of the service is the result of the differences in its management. The unification of the different school social work systems therefore seems to be a priority in the creation of a service which can be accountable in every way. On the grounds of the established fact that school social work should be structured as a unit within the Western Cape Education Department, the compatability of the management administrations of social work and education was investigated. It was concluded that both these services could be grouped under the concept human service organization and thus share a common management administration. From the caracteristics of a human service organization's structural framework, an empirical investigation was conducted as to the way school social work is being managed as a unit within the Western Cape Education Department. According to the description of the style of management, interpretations were made on the basis of applications from existing literature. By means of this descriptive and applied research methods, the conclusion was reached that the characteristics of the management of a human service organization are not adhered to with regard to school social work services within the Directorate: Para- Edicational Service. It was also found that the management of school social work is ineffective. On the basis of these conclusions, recommendations were made regarding the structuring of school social work within the Western Cape province, as well as on a national level. The way in which such structuring should be implemented is formulated in the recommendation regarding guidelines which were developed for the effective management of school social work in the Western Cape Province. / AFRIKAANSE OPSOMMING: Skool maatskaplike werk word reeds vir 13 jaar in die Wes- Kaapprovinsie geimplementeer. Hierdie dienste was egter nie tot 'n gelyke mate beskikbaar aan alle skole en leerders nie. Verder word die diens gefragmenteerd vanuit vier verskillende stelsels gelewer en bestuur. Hierdie ondersoek het ten doel om riglyne te ontwikkel vir die effektiewe bestuur van skool maatskaplike werk. Onderliggend tot die riglyne is ondersoek ingestel na waar die skool maatskaplikewerk-diens, as deel van 'n Onderwysondersteuningsdiens gestruktureer behoort te word. Op grond van 'n literatuurstudie en praktiese toepassing vanuit die literatuur is tot die gevolgtrekking gekom dat skool maatskaplike werk 'n spesialiteitsrigting in die maatskaplike werk is. Die gemeenskaplike aard van die doelstellings van skool maatskaplike werk en die opvoedkunde of onderwys dien as bevestiging vir die strukturering van skool maatskaplike werk binne die onderwysstelsel. Uit die bespreking van die stand van skool maatskaplike werk in die Wes-Kaapprovinsie blyk dit dat die gediversifiseerde aard van die diens voortspruit uit die verskille wat bestaan ten opsigte van die bestuur daarvan. Die vereniging van die verskillende skool maatskaplikewerk-stelsels onder een bestuurstelsel, blyk dus 'n prioriteit te wees in die daarstel van 'n verantwoordbare diens. Op grond van die bevestiging dat skool maatskaplike werk as 'n eenheid gestruktureer moet wees binne die Wes-Kaapse Onderwysdepartement, is ondersoek ingestel na die verenigbaarheid van die bestuursadministrasies van maatskaplike werk en onderwys. Daar is tot die gevolgtrekking gekom dat beide hierdie dienste gegroepeer kan word onder die begrip diensgerigte instelling. Hulle deel dus een bestuursadministrasie, naamlik die bestuursadministrasie vir 'n diensgerigte instelling. Vanuit die bestuurskenmerke van 'n diensgerigte instelling is 'n empiriese ondersoek gedoen na die wyse waarop skool maatskaplike werk as 'n eenheid binne die Wes-Kaapse Onderwysdepartement bestuur word. Na aanleiding van die beskrywing van die bestuurswyse is interpretasies gemaak op grond van toepassings uit die literatuur. Deur middel van hierdie beskrywende en toegepaste navorsing is tot die gevolgtrekking gekom dat die bestuurskenmerke van 'n diensgerigte instelling nie realiseer ten opsigte van skool maatskaplikewerk-dienste binne die Direktoraat: Para- Opvoedkundige Diens nie en dat bestuur van die skool maatskaplikewerk-diens oneffektief is. Op grond van hierdie gevolgtrekkings is aanbevelings gemaak ten opsigte van die strukturering van skool maatskaplike werk binne die Wes- Kaapprovinsie, sowel as op nasionale vlak. Die wyse waarop hierdie strukturering in praktyk gestel behoort te word is geformuleer in die aanbeveling ten opsigte van riglyne wat ontwikkel is vir die effektiewe bestuur van skool maatskaplike werk in die Wes-Kaapprovinsie.

Thesis (M Social Work (Social Work))--University of Stellenbosch, 2011. / ENGLISH ABSTRACT: The goal of this study is to shed some light on the needs of children orphaned by AIDS as well as on the training and support that their foster parents will need, in order to provide guidelines for equipping foster parents to care for AIDS orphans. The motivation for this study was the rapid spread of HIV/AIDS in the South Africa and the one million South African AIDS orphans left in its wake. Most of these children end up in substitute homes, and many of them in foster care. Researchers agree that AIDS orphans have special needs because of the circumstances surrounding their parents’ death. Foster parents will therefore need to be prepared to meet these needs. It is an internationally documented fact that foster parents have a need for training and support to meet the demands of foster care, and having an AIDS orphan as a foster child will increase, and focus this need. The study was also motivated by the current shortages and challenges in the foster care system in South Africa which makes it difficult for social workers to effectively train and support foster parents, and aims to contribute towards overcoming some of these problems so that foster parents can be properly prepared to see to the well-being of the AIDS orphans in their care. The research was done based on a literature study, which firstly made use of the Ecological Systems Perspective to explore the effects of parental death by AIDS on their children. Subsequently an overview of foster care within the South African context is given, with emphasis on foster care in general, foster care within the challenging South African context and foster care of AIDS orphans. The last part of the literature review discusses foster parent cell groups as a means of training and supporting the foster parents of AIDS orphans for the parenting process. The empirical investigation of the study investigated to what extent, and in what ways, social workers are training and supporting foster parents to care for AIDS orphans. This investigation confirmed some of the findings of the literature study, namely that AIDS orphans have needs that differ from those of other foster children and that social workers are too overburdened to be able to give the foster parents of these orphans the needed training and support. In light of the findings derived from the literature study and empirical research, conclusions and recommendations are made concerning the phenomena under investigation. The recommendations focus on guidelines that can be used by social workers to train and support the foster parents of AIDS orphans. The recommendations centre on the utilisation of resource-friendly methods to train and support foster parents; bringing structure into the foster care process and on social workers having to use research for guidance. / AFRIKAANSE OPSOMMING: Die doel van hierdie studie is om lig te werp op die behoeftes van kinders wat deur VIGS wees gelaat is, sowel as op die opleiding en ondersteuning wat hul pleegouers nodig het, ten einde riglyne te verskaf vir die toerus van pleegouers om na VIGS-weeskinders om te sien. Die studie is gemotiveer deur die vinnige verspreiding van MIV/VIGS in Suid- Afrika en die een miljoen VIGS-weeskinders wat agtergelaat is. Die meeste van hierdie kinders word in plaasvervangende huise ingeneem, waarvan baie pleegsorgplasings is. Navorsers stem saam dat VIGS-weeskinders spesiale behoeftes het as gevolg van die omstandighede wat met hul ouers se dood gepaard gaan. Pleegouers sal dus voorberei moet word om in hierdie behoeftes te voorsien. Internasionale studies bewys dat pleegouers self ‘n behoefte aan opleiding en ondersteuning het om aan die vereistes van pleegsorg te voldoen. Hierdie behoefte verdiep en word meer gefokus vir ‘n pleegouer wat ‘n VIGS-weeskind in pleegsorg neem. Die studie is ook gemotiveer deur die huidige tekortkominge en uitdagings inherent aan die pleegsorgstelsel in Suid-Afrika wat dit vir maatskaplike werkers moeilik maak om pleegouers genoegsaam op te lei en te ondersteun. Die studie het dus ten doel gehad om ‘n bydrae te lewer tot die oorkoming van sommige van hierdie probleme sodat pleegouers voorbereid kan wees om na die welsyn van hierdie weeskinders in hulle sorg om te sien. Die navorsing is gebaseer op ‘n verreikende literatuurstudie. Die literatuurstudie het eerstens gefokus op die gebruik van die Ekologiese Sisteemperspektief om die effek van ouers se afsterwe weens MIV/VIGS op kinders te ondersoek. Daarna is ‘n oorsig gegee van pleegsorg binne die Suid-Afrikaanse konteks. Klem is geplaas op pleegsorg in die algemeen, pleegsorg binne die uitdagende Suid-Afrikaanse konteks, en pleegsorg spesifiek met VIGS-weeskinders. Die laaste deel van die literatuuroorsig bespreek die moontlikheid om pleegouer-selgroepe te benut om pleegouers die nodige opleiding en ondersteuning te gee vir die proses van ouerskap. Die empiriese studie ondersoek ook in watter mate en op watter manier, maatskaplike werkers besig is om die pleegouers van VIGS-weeskinders op te lei en te ondersteun. Hierdie ondersoek bevestig sommige van die bevindinge van die literatuurstudie; spesifiek dat VIGS-weeskinders unieke behoeftes het en dat maatskaplike werkers te oorlaai is om die pleegouers van hierdie weeskinders die nodige opleiding en ondersteuning te bied. In die lig van die bevindinge van die literatuurstudie en empiriese navorsing is gevolgtrekkings en aanbevelings gemaak. Die aanbevelings het primêr gepoog om riglyne te verskaf wat deur maatskaplike werkers gebruik kan word om pleegouers op te lei en te ondersteun. Die aanbevelings het gesentreer rondom die gebruik van hulpbronvriendelike maniere om pleegouers op te lei en te ondersteun; die strukturering van die pleegsorgproses en die noodsaaklikheid vir maatskaplike werkers om daadwerklik van navorsing gebruik te maak vir leiding.

Thesis (M Social Work (Social Work))--University of Stellenbosch, 2011. / ENGLISH ABSTRACT: Disability can be physical or mental and have different causes, which determine how it is classified. This study will concentrate on physical disability. In the past, the causes of disability were associated with many beliefs of which most perceived disability as something bad. In Botswana, even though people now understand the causes of disability, they still associate it with something bad or have not fully accepted disabled people. The beliefs surrounding physical disability are worse due to the fact that the disability is visible. The way people perceive physical disability does not only affect the disabled person, but also their families. As the causes of disability vary and can develop prior to birth or be acquired later in life, they affect the different age groups in different ways. This study will focus on physical disability in school children and will explore the impact it has on their mother’s psychosocial needs. The physical disability of school children has different challenges depending on the type of disability. The challenges can be physical, social, economic and psychological. Due to these challenges these children are considered to have special needs and require special care. The special care involves providing for their special basic needs and their medical, social and psychological needs at home and at school. The physically disabled school children also use special equipment which helps them with their daily actives. This equipment needs special care and these children therefore need to go for regular checkups. They also need to be assisted with how to use this equipment at home and school. The challenges of physically disabled school going children are administered by social workers under the Community Based Rehabilitation (CBR) Programme. The CBR must assist with improving the lives of disabled children and their families. When the social workers attend to the disabled school going child, they concentrate on the medical part of the child’s disability, often forgetting other needs. They also do not attend to the mother and her needs, as she is the primary carer. This study was conducted in Letlhakeng village in Botswana. Twenty (20) biological mothers of physically disabled school going children were interviewed using a semi structured questionnaire. The sampling was a non probability purposive sample and the study used both quantitative and qualitative methods of research. The quantitative study has shown that the mothers in the area have limited education and are non-skilled. They are still active and most of them are single parents engaged in low income economic activities or not doing anything and they have a reasonable number of children. Their housing structures are poor and not accessible for the disabled children. The results indicated that mothers know about disability, but the causes have not been fully communicated to them. Even though they consider physical disability to have a natural cause, they still associate it with other beliefs according to which the disability could have happened at birth or after birth. This indicates that cultural beliefs still have an impact. The mothers send their children to school but their schooling is not taken seriously as the mothers do not know about programmes like special education that can help their children. They still have negative feelings when the child is at school. In addition the mothers are not comfortable with the school environment and still believe a disabled child does not have the capacity to learn. The qualitative study showed that mothers have psychosocial needs which are not provided for, as they feel that CBR does not involve them and assist them accordingly. This therefore deprives them of the information and confidence to provide for their disabled children. The mothers do not interact well with their relatives and the community due to the negative attitudes they have towards the disabled. They also lack support from them and from the social workers, because at the time of this study there was no social worker in the area. The mothers showed that they have the burden of caring for their disabled children and this is affecting them physically, economically, socially and psychologically. The role of social work in rehabilitation is still not taken seriously as indicated by the fact that the post at the rehabilitation office has remained vacant for so long. Overall, mothers have psychosocial needs and experience difficulties in coping with the burden of providing for their physically disabled school going children and the social workers are not playing their role in this regard to assist them. The recommendation is made for advocacy to assist the physically disabled children and their families especially the mothers as the primary caregivers and to improve the role of the social worker. / AFRIKAANSE OPSOMMING: Gestremdheid kan liggaamlik of geestelik wees en het verskillende oorsake waarvolgens dit geklassifiseer kan word. Hierdie studie fokus op liggaamlike gestremdheid. In die verlede is die oorsake van gestremdheid met allerlei gelowe vebind, wat meestal as negatief beskou is. Selfs al is die oorsake van gestremdheid vandag bekend, is daar steeds mense in Botswana wat gestremdheid as iets boos beskou of diegene met gestremdhede nie ten volle aanvaar nie. Die gelowe rondom liggaamlike gestremdheid is selfs eger omdat die gestremdheid sigbaar is. Die manier waarop mense liggaamlike gestremdheid beskou, beïnvloed nie net die gestremde persone nie, maar ook hulle gesinne. Aangesien die oorsake van gestremdheid verskil en dit by geboorte of later opgedoen kan word, beïnvloed dit verskillende ouderdomsgroepe op verskillende maniere. Hierdie studie fokus op liggaamlike gestremdheid by skoolkinders en ondersoek die impak daarvan op hulle moeders se psigososiale behoeftes. Die liggaamlike gestremdheid van skoolkinders bied verskillende uitdagings na gelang van die soort gestremdheid. Die uitdagings kan liggaamlik, maatskaplik, ekonomies en sielkundig wees. Hierdie uitdagings beteken dat die kinders beskou word as kinders met spesiale behoeftes wat spesiale sorg nodig het. Die spesiale sorg behels dat voorsiening gemaak moet word vir hulle spesiale basiese behoeftes, asook hulle mediese, maatskaplike en sielkundige behoeftes tuis en by die skool. Liggaamlik gestremde skoolkinders gebruik ook spesiale toerusting wat hulle in staat stel om hulle daaglikse aktiwiteite te kan uitvoer. Aangesien hierdie toerusting deel uitmaak van spesiale sorg, word die kinders gereeld medies ondersoek. Hulle moet ook hulp kry om die toerusting tuis en by die skool te gebruik. Die uitdagings wat die skoling van liggaamlik gestremde kinders bied word ooreenkomstig die Gemeenskapsgebaseerde Rehabilitasieprogram (GBRP) deur maatskaplike werkers aangebied. Die GBRP is gemik daarop om kinders met gestremdhede én hulle ouers se omstandighede te verbeter. Wanneer die maatskaplike werkers met skoolgestremde kinders werk, fokus hulle op die mediese sy van die kind se gestremdheid en vergeet dikwels van die ander behoeftes. Hulle sien ook nie om na die moeder – wat die hoofversorger is – en háár behoeftes nie. Die studie is uitgevoer in die dorpie Letlhakeng in Botswana. Onderhoude is gevoer met twintig biologiese moeders van skoolgaande liggaamlik gestremde kinders deur gebruik te maak van ʼn halfgestruktureerde vraelys. Die steekproefneming behels ʼn doelgerigte niewaarskynlikheidsteekproef en die studie gebruik kwantitatiewe sowel as kwalitatiewe navorsingsme. Die kwantitatiewe studie dui daarop dat die moeders in die gebied oor ʼn lae opvoedingsvlak beskik en weinig vaardighede het. Ofskoon hulle nog aktief is en die meeste van hulle die hoof van die huishouding is, is hulle betrokke by ekonomiese aktiwiteite wat lae inkomste bied. Ander beskik oor geen inkomste nie, terwyl die getal kinders binne die nasionale gemiddeld is. Die huisstruktuur is swak en ontoeganklik vir kinders met gestremdhede. Die resultate dui daarop dat die moeders vertroud is met gestremdheid, maar dat die oorsake daarvan nie volledig aan hulle oorgedra is nie. Selfs al besef hulle dat liggaamlike gestremdheid wel ʼn natuurlike oorsaak het, assosieer hulle dit steeds met ander gelowe wat by geboorte of na geboorte ʼn rol kon speel. Dit dui daarop dat kulturele gelowe wel ʼn impak op hulle het. Alhoewel die moeders hulle kinders laat skoolgaan, word die skoling nie in ʼn ernstige lig beskou nie, aangesien die moeders onbewus is van spesialeonderrigprogramme wat hulle kan help. Hulle bly dus negatief oor hulle kinders se skoolbywoning. Verder het die moeders nie vertroue in die skoolomgewing nie en meen gestremde kinders se leervermoë is ontoereikend. Die kwalitatiewe studie wys dat moeders psigososiale behoeftes het waarin daar nie voorsien word nie. Hulle meen die GBRP betrek hulle nie en staan hulle nie dienooreenkomstig by nie. Dít ontneem hulle dus die inligting en selfvertroue om vir hulle gestremde kinders te kan voorsien. Die moeders kommunikeer nie juis met familielede en die gemeenskap nie weens die familielede en gemeenskap se ingesteldheid. Die moeders kry nie bystand van hulle óf van maatskaplike werkers nie. Met die studie is daar vasgestel dat daar geen maatskaplike werkers in die omgewing is nie. Dit was duidelik dat die moeders gebuk gaan onder die las om hulle gestremde kinders te versorg en dat dit hulle liggaamlik, ekonomies, sosiaal en sielkundig beïnvloed. Die rol van maatskaplike werk in rehabilitasie word steeds nie ernstig opgeneem nie en daarom staan die rehabilitasiekantoor dikwels vir lang tye leeg. Oor die algemeen het moeders psigososiale behoeftes en hulle vind dit moeilik om die las te hanteer wat die skoling van hulle liggaamlik gestremde kinders op hulle plaas, terwyl daar onvoldoende maatskaplike werkers is om bystand hiermee te verleen. Daar word vervolgens aanbevelings gedoen en voorspraak gelewer om die gesinne en families van liggaamlik gestremde kinders te help, veral betreffende die rol van die moeders as versorgers en om maatskaplike werkers se betrokkenheid te verbeter.