FundaÃÃo Cearense de Apoio ao Desenvolvimento Cientifico e TecnolÃgico / Esta pesquisa teve como foco a anÃlise da visÃo do professor-tutor sobre a adequaÃÃo do material didÃtico de MatemÃtica à modalidade semipresencial de ensino superior. Como parte do arcabouÃo teÃrico necessÃrio para se realizar essa anÃlise, fez-se uma retrospectiva histÃrica do ensino de MatemÃtica (com Ãnfase no ensino de CÃlculo) em duas das principais instituiÃÃes de ensino superior do paÃs: a Universidade Federal do Rio de Janeiro e a Universidade de SÃo Paulo, desde o ImpÃrio atà os dias atuais. TambÃm foi desenvolvida nesta pesquisa uma anÃlise comparativa de livros-textos que foram usados como base para o ensino de CÃlculo nessas instituiÃÃes de ensino superior. Discutiu-se ainda o conceito de material didÃtico para ensino superior a distÃncia, assim como se descreveu o material didÃtico de MatemÃtica para essa modalidade de ensino. A abordagem metodolÃgica tratou-se de uma pesquisa-aÃÃo, na qual se partiu de um estudo particular de um objeto para se chegar a conclusÃes gerais. Na coleta dos dados, foram ouvidos os professores-tutores, oriundos do Instituto Federal de EducaÃÃo, CiÃncia e Tecnologia do Cearà (IFCE), mediante entrevistas, utilizando-se de um questionÃrio constituÃdo de questÃes abertas. A metodologia de base para a construÃÃo desse questionÃrio se pautou na teoria SequÃncia FEDATHI. A pesquisa ainda tratou de verificar se hà evidÃncias da presenÃa de uma transposiÃÃo didÃtica, especificamente a presenÃa da teoria SequÃncia FEDATHI, no Material DidÃtico de CÃlculo I produzido pelo IFCE para o curso semipresencial de Licenciatura em MatemÃtica. Dessa verificaÃÃo, constatou-se que a proposta de se utilizar a SequÃncia FEDATHI como uma das metodologias de base para a construÃÃo de um material didÃtico de MatemÃtica para ensino a distÃncia à um ideal que ainda nÃo foi alcanÃado. Outra constataÃÃo à que o atual material didÃtico de CÃlculo I ainda nÃo està didaticamente adequado ao seu pÃblico-alvo e deve passar por uma reformulaÃÃo didÃtica.

Submitted by Renata Lopes (renatasil82@gmail.com) on 2016-07-20T17:40:43Z No. of bitstreams: 1 ericaalvesbarbosamedeirostavares.pdf: 1333158 bytes, checksum: 1851fee9a762b3878453e684e6994148 (MD5) / Rejected by Adriana Oliveira (adriana.oliveira@ufjf.edu.br), reason: espaço antes da vírgula on 2016-07-22T15:23:15Z (GMT) / Submitted by Renata Lopes (renatasil82@gmail.com) on 2016-07-22T15:31:41Z No. of bitstreams: 1 ericaalvesbarbosamedeirostavares.pdf: 1333158 bytes, checksum: 1851fee9a762b3878453e684e6994148 (MD5) / Approved for entry into archive by Adriana Oliveira (adriana.oliveira@ufjf.edu.br) on 2016-07-22T15:44:28Z (GMT) No. of bitstreams: 1 ericaalvesbarbosamedeirostavares.pdf: 1333158 bytes, checksum: 1851fee9a762b3878453e684e6994148 (MD5) / Approved for entry into archive by Adriana Oliveira (adriana.oliveira@ufjf.edu.br) on 2016-07-22T15:44:37Z (GMT) No. of bitstreams: 1 ericaalvesbarbosamedeirostavares.pdf: 1333158 bytes, checksum: 1851fee9a762b3878453e684e6994148 (MD5) / Made available in DSpace on 2016-07-22T15:44:37Z (GMT). No. of bitstreams: 1 ericaalvesbarbosamedeirostavares.pdf: 1333158 bytes, checksum: 1851fee9a762b3878453e684e6994148 (MD5) Previous issue date: 2011-06-02 / A presente dissertação tem por objetivo compreender, a partir do olhar do tutor a distância do curso de Pedagogia a Distância do Sistema Universidade Aberta do Brasil, da Universidade Federal de Juiz de Fora, o sentido de ser tutor e o significado da tutoria para estes sujeitos. Buscou-se compreender a) a ação destes sujeitos e seu olhar sobre a tutoria no curso, b) o papel da formação continuada oferecida aos tutores a distância para o desenvolvimento do seu trabalho, c) o trabalho do tutor com o professor da disciplina no referido curso, e d) a importância que o Espaço virtual de Formação de Tutores possui para a constituição de sua identidade, da docência online, dos processos mediativos e das redes de aprendizagem. A pesquisa qualitativa encontrou inspiração nos movimentos promovidos pelo contato com a teoria da multiplicidade, de Deleuze e Guattari, que, por sua fluidez, pluralidade e flexibilidade possibilitaram a potencialização dos olhares para as análises e interpretações desenvolvidas. O grupo focal foi o instrumento metodológico escolhido com o intuito não somente de realizar a construção de dados, mas de promover encontros potentes entre os sujeitos de pesquisa, favorecendo a construção coletiva do conhecimento e dos devires dos participantes. Os dados produziram três temas/’categorias’, a saber: (a) colaboração, (b) mediação e (c) tempo, todas relacionadas com a ação docente do tutor no curso. Diante da multiplicidade de ações e olhares e amparada pelo referencial teórico nos estudos de Bruno, Santos, Pesce, Levy, Tardif, dentre outros, os achados desta pesquisa desvelaram a necessidade de uma formação continuada específica para se pensar as questões da Educação online no tocante à colaboração, processos de mediação e temporalidade. A pesquisa evidenciou também que o tutor, neste curso, desenvolveu ações docentes e trouxe indicadores para o trabalho em rede deste profissional com seus pares. Por fim, os sujeitos desta pesquisa apresentam o “ser plural” como característica do ser tutor no curso, que se faz a partir do outro em sua singularidade e multiplicidade. / From the perspective of the tutor from the Distance Learning Pedagogy Course of the Open University of Brazil, the present dissertation is aimed at analyzing the meaning of being a tutor and the role of tutorship for these individuals. We tried to understand a) the action of these individuals and their view on tutorship, b) the role of continued formation for tutors in carrying out their work, c) the tutor´s work in relation to the teacher and d) the importance of the “Espaço Virtual de Formação de Tutores” (A Virtual Tutor Formation Environment) for the construction of its very identity as well as of online teaching, mediation processes and learning networks. The qualitative research was based on the multiplicity theory which, due to its flow, plurality and flexibility, allowed for multiplying the views on the analyses and interpretations carried out. The focus group was chosen in order not only to collect the data, but also to promote potential meetings among the subjects of the study, making way for the collective knowledge construction and the emergence of existing participants. The data produced three themes or categories, namely a) collaboration, b) mediation and c) time, all of these related to the teaching role of the tutor. In the face of these multiple actions and views, the findings of this research have shown the need for a specific continued formation process so as to consider issues of online teaching in regard to collaboration, mediation processes and temporality. The study also showed that the tutor does develop a teaching role and brought evidence of network articulation with colleagues. Finally, the subjects of this study present the “plural being” as a feature of being a tutor, which is achieved from the other self in its multiplicity and singularity.

La thèse s'appuie essentiellement sur l'activité de travail du tuteur pour mieux comprendre la co-construction de son identité professionnelle. Cette activité, qui n'est pas reconnue comme une profession, mais comme une fonction qui fait appel à des compétences très sophistiquées. Les normes de cette fonction sont proposées par l'institution, mais comme ce n'est pas une profession reconnue, elle n'est pas régulée. Il s'agit d'un travail prescrit, basé sur des compétences préétablies. Mais quand les tuteurs et tutorés sont confrontés à la réalité, avec un parcours à faire dans l'activité réelle, comment ce processus se déroule-t-il ? Quelle est l'influence de l'activité de travail dans la co-construction de l'identité professionnelle du tuteur ? Sans être reconnu, le tutorat est généralement relégué à une activité secondaire. Cette étude a été réalisée afin de mieux comprendre l'identité professionnelle du tuteur, La méthodologie a été structurée en trois étapes : l'analyse documentaire du travail prescrit par le programme Àgora ; l'analyse du contenu du forum de 13 et après cinq tuteurs et l'entretien d'explication dirigé avec cinq tuteurs. À la fin de cette étude nous avons pu constater que l'identité du tuteur est liée à divers éléments : les valeurs, la culture, l'éducation et l'expérience, mais qu'il n'a pas une seule façon d'agir, mais de nombreuses manières d'interagir, qui changent selon les choix et les outils du tuteur. Le tuteur doit donc maîtriser un ensemble de compétences qui appuieront ses choix en fonction du moment et des interfaces dans les enjeux de son activité. / The thesis is based essentially on the work activity of the tutor to better understand the co-construction of professional identity. This activity, which is not recognized as a profession, but as a function that uses highly sophisticated skills. Standards of this function are provided by the institution, but as it is not a recognized profession, it is not regulated. There is a prescribed work, based on predetermined competencies. But when tutors and tutees face reality, with a route to do in real activity, how this process is developed? What is the influence of the actual work activity in the co-construction of tutor's professional identity? This study was developed in order to better understand professional identity. The methodology was structured into 3 steps: documentary analysis about work prescribed by the Àgora program - all the tutors of the course of specialization in primary health care in the family; analysis of the content of the forum of 13 and 5 tutors; the interview of explanation conducted with 5 tutors. At the end of this study, it was found that the identity of the tutor is linked to various elements, values, culture, education, experience. And that there isn't a way of acting, but many manners to interact that will change according to the choices and tools that the tutor has. So, the tutor must master a set of skills that will support his choices depending on the moment and interfaces into play. / No Brasil os primeiros registros de educação a distância remontam o início do século XX. De lá para cá foram muitos os projetos e leis que tramitaram no Senado com o intuito de melhor estruturar essa atividade de ensino. No entanto, um dos pontos importantes nesse processo ainda é clarear o papel do tutor. Isto não é uma tarefa muito simples, dada a complexidade do seu papel, as mudanças no cenário histórico cultural e os avanços das tecnologias da informação e comunicação. O impacto dessas mudanças na educação pode ser percebido de muitas maneiras, do número de informações acessíveis e abertas a todos até a exclusão social, de regiões e indivíduos desfavorecidos, provocada por longas distâncias geográficas e sociais. Com esse olhar, em 2006, o governo Brasileiro fortaleceu a proposta de acesso a uma formação superior e desenvolvimento social a partir da educação a distância, sancionando leis e fomentando o acesso de toda a população brasileira. Com esse processo a figura do tutor toma corpo no cenário nacional. Sem ser reconhecida, a tutoria é normalmente relegada a uma atividade secundária. Como o tutor poderá visar uma melhor estruturação de suas tarefas prescritas para responder a necessidade do tutorado? Quais são os limites dessa relação pedagógica? O trabalho prescrito é baseado em competencias pré-estabelecidas. Mas quando tutores e tutorados são confrontados com a realidade, com um percurso a ser feito, em uma atividade real como este processo se desenvolve? Qual a influência da atividade real de trabalho na co-construção da identidade profissioanal do tutor? Este estudo foi elaborado com o intuito de melhor compreender a identidade profissional a partir das interfaces : tutorado, conteúdo, contexto sócio histórico, politico, econômico, institucional, seus pares e ele mesmo. Nós partimos da hipótese de que o tutor desenvolve suas competências didático-pedagógicas e educativas a partir de sua experiência no exercício da tutoria na plataforma. Para isso ele conta, em certos casos, com uma transferência de competências vindas de outras experiências profissionais e de ensino. Mas na experiência online, ele deve desenvolver outras competências de ensino baseadas em marcadores linguísticos que constituem indicadores que lhe permitem estruturar e adaptar a mediação à aprendizagem do tutorado. E este processo contribui para co-construir a sua identidade profissional. A metodologia foi estruturada em 4 etapas: análise documental; análise do trabalho prescrito pelo programa Àgora à todos tutores do curso de especialização em atenção básica em saúde da família; análise do conteúdo do fórum de 13 tutores, a partir do qual foram estruturadas as perguntas para a etapa seguinte; e entrevista de explicitação realizada com cinco tutores. Todas essas etapas foram acompanhadas de revisão sistemática da literatura, com o intuito de compreender a atividade do tutor e compreender os elementos que constituem sua identidade profissional. No final deste estudo foi possível constatar que a identidade do tutor é ligada a vários elementos, valores, cultura, formação, experiência. Mas que não há uma maneira de atuação, mas sim várias maneiras de interagir que variam conforme as escolhas e ferramentas que o tutor possui. Também a maneira pela qual o tutor realiza sua mediação é baseada na forma como o tutorado interage e se posiciona na plataforma. Assim o tutor deve 222 dominar um conjunto de competências que o apoiarão em suas escolhas dependendo do momento e das interfaces em jogo.

Este estudo foi realizado com dezesseis enfermeiros de um Hospital de especialidades Oncológicas, da cidade de São Paulo, teve como principal objetivo, caracterizar a vivência do ser tutor através do relato do enfermeiro na sua experiência de trabalho. Para a coleta de dados foi utilizado um instrumento contendo as seguintes perguntas: relate a sua vivência como enfermeiro tutor através da experiência de trabalho e caracterize na sua vivência o ser tutor. Os discursos foram coletados e analisados qualitativamente sendo utilizada a técnica de análise de conteúdo segundo o referencial de Bardin. Ao analisar as respostas dos enfermeiros obtidos na pesquisa, foi possível extrair os aspectos considerados significativos categorizando-os em ajuda ao tutelado, aproximação entre tutor e tutelado, tempo para a tutoria e a percepção do tutor com relação a sua atuação. A pesquisa possibilitou evidenciar a experiência de vida do ser tutor e as suas características. A ajuda e a aproximação foram elementos importantes na promoção do ensino e desenvolvimento da capacitação técnica do tutelado pelo tutor. O tempo foi um fator que dificultou esta atividade devido às atividades desenvolvidas pelo enfermeiro, porém, para ele a sua atuação neste processo foi uma experiência satisfatória que refletirá na sua vida profissional de modo a promover, sempre, uma melhor assistência à saúde. Na busca do desenvolvimento das habilidades e competências da equipe de enfermagem, o enfermeiro reforçou o seu papel de educador no processo de tutoria, proporcionando assim, condições de uma melhor prática técnica por parte dos seus tutelados / This study was carried out with sixteen nurses of a n oncology hospital located in São Paulo and aimed at characterizing the experience of the mentor through the report of nurses in their work experience. To gather data we used a tool consisting of the following questions: \"Report your experience as a mentor nurse through your work experience\" and \"Characterize the mentor nurse according to your experience\". Responses were collected and analysed qualitatively using the Bardin content analysis technique. When analysing the responses obtained in the survey, aspects which were considered significant were extracted, giving rise to the following categories: help to the mentored, proximity between mentor and mentored, time for mentoring, and mentor\'s perception of his/her role. The study provided an opportunity to focus on the life experience of the mentor and his/her characteristics. Help and proximity were important elements in promoting education and development of technical capabilities of the mentored by the mentor. Time restraints hampered the study, due to the tasks performed by the nurse. However, participating in this process was considered a rewarding experience, having an impact in his/her professional life, promoting better health care. In order to develop the skills and competences of the nursing team, the nurse stressed his/her role as an educator in the mentoring process, providing the setting for improving the technical performance of his/her mentored

In this thesis, I investigate the extent to which creative writing impacts the ways writing tutors work with student writers on their academic writing. In doing so, I interview five writing tutors with creative writing experiences for their personal definitions of creative writing, and the extent to which drawing on, or ignoring, creative writing impacts their writing tutoring. Through combining the interviews with reflections into my writer identities, I find creative writing focuses on self-expression and narrative features which strengthen disciplinarity and conventions. Additionally, focusing on creative writing’s influence in the writing center allows tutors to engage as fellow writers able to learn alongside the students they tutor. Specifically, I notice writing tutors perceive a division between creative and academic writing. Crossing that perceived division requires a willingness to confront assumptions about academic and creative writing, but allows for the opportunity for tutors and the students they tutor to deepen their writing processes.

This study concerns itself with tutor attitudes toward tutoring creative writers in writing centers. In it, I look at these attitudes and compare tutor definitions of creative writing, tutor comfort with tutoring writers, and tutor training. Tutors attitudes toward their training and their beliefs about what training to tutor creative writers should entail tell a great deal about the privileging of creative writing and creative writers in writing centers. This study is an important first step in considering that privileging, its source, and its effects. For the study, tutors completed an online survey. They were not asked for any identifying information, and online software allowing the tracking of IP addresses and email addresses was disabled so that no identifying information could be collected. It is my hope that this study will aid the writing center field in reconsidering the ways in which writing center theory and practice meet, and in constructing a better way to bring ideals and practice together. Because writing center tutors are in a unique position as frontline practitioners and reader/writers of writing center theory, understanding their attitudes is an important step towards lessening the gap between our ideals and our realities.

This study sets out to describe the current situation in the Home Tutor Scheme in the Australian Capital Territory, and to evaluate the Scheme's effectiveness in achieving its goals as listed in the Australian Institute of Multicultural Affairs Review (1980). These stated goals were: to improve the students' English language proficiency, to encourage integration of the students into the wider community, and to prepare them to attend more formal English language classes. The writer also considered a further question in evaluating the Scheme, whether it satisfied the needs and expectations of the tutors and the students. There were two sections to the investigation: the main study, in which the progress of eighteen tutors and their students was followed for a period of up to six months, and a subsidiary study that was designed to assess the generalisability of the data elicited in the main study. A range of instruments were employed. In the main study, findings were derived principally from interviews, and from lesson reports written by tutors. In the subsidiary study, data were collected by means of questionnaires issued to a greater number of tutors and to students from the Scheme's four major language backgrounds. The introductory chapter sets out the purpose of the study and explains its relevance in the current Australian context. This is followed, in Chapter 2, by a review of the relevant literature and previous research. The design of the study is set out in Chapter 3, where details are given of the procedures and instruments employed to gather data. In Chapters A, 5 and 6, the results of the study are presented. Discussion of these results and a consideration of their implications may be found in Chapter 7. In the final chapter, Chapter 8, the findings are summarised and recommendations are made for future developments in the Scheme. In summary, the study found that in the ACT the Scheme was achieving some success in its language teaching and social objectives, and in satisfying its student clientele. It was also found, however, that the Scheme's operational efficiency was hampered by the low level of staffing and that a significant number of tutors withdrew from the Scheme after a short period because they were not experiencing a high level of satisfaction. The recommendations made would, it is thought, lead to greater efficiency of organisation and could raise the level of tutor satisfaction.

<p>Sammanfattning</p><p> </p><p>Syftet med denna intervjustudie var att undersöka huvudhandledares och kliniskt utbildningsansvarigas uppfattning om undervisnings- och handledningssituationen på en anestesiklinik. Totalt intervjuades 6 huvudhandledare och 5 kliniskt utbildningsansvariga. Intervjuerna transkriberades och analyserades utifrån en fenomenografisk ansats enligt Starrin & Svenssons (2007) analysmetod. Huvudhandledaruppdraget uppfattades som att befinna sig i en oförutsägbar situation och en svårbedömd undervisningsmiljö, vilket ställde krav på noggrann planering och tydlig kommunikation, samt lösningar genom kompromisser. Huvudhandledarna uppfattade även att de hade en övergripande stödjande funktion gentemot överbelastade handledare, utsatta studenter och nyanställd personal. Utmärkande var den utpräglade ansvarskänsla för sitt huvudhandledaruppdrag som de gav uttryck för. Genom att ha en fungerande relation till handledare, studenter och universitet, kunde huvudhandledarna organisera undervisning och handledning så att även kravet på genomförda operationer kunde förenas med målsättningen att studenterna skulle uppnå målen för utbildningen. En viktig stimulans och drivkraft i arbetet fann huvudhandledare och kliniskt utbildningsansvariga i att utveckla undervisning och handledning. Främst gav de dock uttryck för den glädje som fanns i att vara anestesisjuksköterska, och stolthet i att inneha huvudhandledaruppdraget som gav dem möjlighet att introducera kommande kollegor i ett viktigt och ansvarsfyllt arbete.</p><p>Slutsats: Huvudhandledare och kliniskt utbildningsansvariga på anestesiklinik ställs i sitt arbete inför oförutsägbara situationer i en undervisningsmiljö som många gånger är svårbedömd.  Bra möjligheter för planering och en god kommunikation med studenter och företrädare för klinisk verksamhet och universitet är betydelsefullt för att kunna uppnå dels undervisningsmålen dels verksamhetens mål samt organisera en fungerande undervisnings- och handledningsmiljö.</p><p> </p><p> </p> / <p>Abstract</p><p>The purpose of this interview was to explore the head tutor’s and clinical education manager's perception of the teaching and tutoring situation at an anaesthesia clinic. A total of six head tutors and five clinical education managers were interviewed. The interviews were transcribed and analysed based on a phenomenographic approach according to Starrin & Svenssons (2007) analysing method. The head tutor assignment was perceived as being in an unpredictable situation and in an uncertain education environment, and it required careful planning and clear communication, and solutions through compromise. The head tutors also perceived that they had an overall supportive role in relation to overloaded tutors, vulnerable students and new staff. The main characteristic, which they expressed, was the distinct sense of responsibility for the head tutor assignment. By having a working relationship with tutors, students and universities, the head tutors were able to organise education and guidance so that the requirement for completed operations could be united with the objective that the students would achieve the goals of the education. An important incentive and motivation, the head tutors and clinical education managers found in the work of developing teaching and tutoring. Mostly, however, they expressed the joy of being a nurse anaesthetist, and the pride in the possession of the assignment of head tutor, which gave them the opportunity to introduce future colleagues to an important and responsible occupation.</p><p>Conclusion: In their work the head tutors and clinical education managers in the anaesthesia clinic confronts with unpredictable situations in a learning environment that often is uncertain. Good opportunities for planning and good communication with students and representatives of the clinical work and universities is important for the achievement of both educational goals and operational objectives, and organising an effective teaching and tutoring environment.</p><p> </p><p> </p>

Sammanfattning   Syftet med denna intervjustudie var att undersöka huvudhandledares och kliniskt utbildningsansvarigas uppfattning om undervisnings- och handledningssituationen på en anestesiklinik. Totalt intervjuades 6 huvudhandledare och 5 kliniskt utbildningsansvariga. Intervjuerna transkriberades och analyserades utifrån en fenomenografisk ansats enligt Starrin &amp; Svenssons (2007) analysmetod. Huvudhandledaruppdraget uppfattades som att befinna sig i en oförutsägbar situation och en svårbedömd undervisningsmiljö, vilket ställde krav på noggrann planering och tydlig kommunikation, samt lösningar genom kompromisser. Huvudhandledarna uppfattade även att de hade en övergripande stödjande funktion gentemot överbelastade handledare, utsatta studenter och nyanställd personal. Utmärkande var den utpräglade ansvarskänsla för sitt huvudhandledaruppdrag som de gav uttryck för. Genom att ha en fungerande relation till handledare, studenter och universitet, kunde huvudhandledarna organisera undervisning och handledning så att även kravet på genomförda operationer kunde förenas med målsättningen att studenterna skulle uppnå målen för utbildningen. En viktig stimulans och drivkraft i arbetet fann huvudhandledare och kliniskt utbildningsansvariga i att utveckla undervisning och handledning. Främst gav de dock uttryck för den glädje som fanns i att vara anestesisjuksköterska, och stolthet i att inneha huvudhandledaruppdraget som gav dem möjlighet att introducera kommande kollegor i ett viktigt och ansvarsfyllt arbete. Slutsats: Huvudhandledare och kliniskt utbildningsansvariga på anestesiklinik ställs i sitt arbete inför oförutsägbara situationer i en undervisningsmiljö som många gånger är svårbedömd.  Bra möjligheter för planering och en god kommunikation med studenter och företrädare för klinisk verksamhet och universitet är betydelsefullt för att kunna uppnå dels undervisningsmålen dels verksamhetens mål samt organisera en fungerande undervisnings- och handledningsmiljö. / Abstract The purpose of this interview was to explore the head tutor’s and clinical education manager's perception of the teaching and tutoring situation at an anaesthesia clinic. A total of six head tutors and five clinical education managers were interviewed. The interviews were transcribed and analysed based on a phenomenographic approach according to Starrin &amp; Svenssons (2007) analysing method. The head tutor assignment was perceived as being in an unpredictable situation and in an uncertain education environment, and it required careful planning and clear communication, and solutions through compromise. The head tutors also perceived that they had an overall supportive role in relation to overloaded tutors, vulnerable students and new staff. The main characteristic, which they expressed, was the distinct sense of responsibility for the head tutor assignment. By having a working relationship with tutors, students and universities, the head tutors were able to organise education and guidance so that the requirement for completed operations could be united with the objective that the students would achieve the goals of the education. An important incentive and motivation, the head tutors and clinical education managers found in the work of developing teaching and tutoring. Mostly, however, they expressed the joy of being a nurse anaesthetist, and the pride in the possession of the assignment of head tutor, which gave them the opportunity to introduce future colleagues to an important and responsible occupation. Conclusion: In their work the head tutors and clinical education managers in the anaesthesia clinic confronts with unpredictable situations in a learning environment that often is uncertain. Good opportunities for planning and good communication with students and representatives of the clinical work and universities is important for the achievement of both educational goals and operational objectives, and organising an effective teaching and tutoring environment.

This thesis focuses on personal tutoring and pastoral support and guidance in a Further Education College. In this study, I explore the relational dynamics and social construction of the role of the personal tutor and reveal alternative discourses concerned with the emergence of the ‘therapeutic’ in the sector. Within the current audit culture of Further Education, new pedagogies of practice are emerging in response to Government policy, regulation and control and I illuminate their impact upon the sector, noting the sites of conflicts for personal tutors engaged in the labour process as they mediate the ‘emotional learning agenda’. The research includes interview data from twenty personal tutors and nine senior managers (senior tutors), and also includes data from two focus groups. The twenty personal tutors are representative of a breadth of courses across the institution from Foundation Degree to Special Needs, teaching a range of subjects from Marine Science to Performing Arts. The focus groups represent new full-time and part–time trainees to the profession attending the Initial Teacher Training Course. The data was collected over two years from 2006, in a Further Education College in the South West of England called ‘Pendene’. Policy documents including Ofsted reports were also incorporated into the study as secondary data sources. In this research, I reveal that personal tutors at Pendene College were investing time and energy in the emotional lives of their students, in response to policy and practices related to retention and achievement which challenges the arguments from Ecclestone (2004), Furedi (2003) and Ecclestone and Hayes (2009) concerned with the expansion of therapy culture in Further Education. This significantly suggests a paradigmatic shift in the culture of pastoral care within the post-compulsory sector, one driven by the economics of retention. However, not all students were engaged in pastoral support and guidance and this study reveals a group labelled the ‘untutored’ who emerge as separate from those ‘needy’ students whom personal tutors support. Personal tutors were also ‘actors’ taking on different roles and analysing this process illuminated their propensity for engagement in emotional labour and labour processes within the hegemonic culture of Further Education.