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Řízení jakosti v podniku XYZ / Quality Management in the Company XYZŠevčík, Milan January 2016 (has links)
This master´s thesis is focused on efficient control of quality economy in an international company operating in the Czech Republic. It relates to standard and modern concept of quality economy management and theoretical basis of cost management related to quality. The purpose of this thesis is to define, choose and implement the best model of monitoring quality related costs. As a part of the implementation phase of the chosen model, project plan including risk analyses which belongs to individual project's phases will be created, cost related actions defined and in the next phase evaluated and optimized.
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Les collèges d’experts et la fabrique de la normalisation technique. Hybridation Normative et Performation de la Haute Qualité Environnementale (HQE) des Bâtiments en France. / Groups of experts and standardization-making : the case of the French Environmental High Quality (HQE) buildings’ standardCauchard, Lionel 01 October 2010 (has links)
La thèse analyse le processus de genèse et d'institutionnalisation de la démarche HQE, ainsi que ses effets performatifs sur les marchés et les systèmes d'acteurs dans le secteur de la construction en France.La démarche HQE a été initiée en 1992, par le Plan Construction et Architecture (PCA), placé sous l'autorité du Ministère de l’Équipement et du Logement, avec la création d'un collège d'experts sur le thème de la qualité environnementale (QE) des bâtiments. Sur la base des travaux du PCA, une association HQE est créée en octobre 1996 et le premier référentiel officiel de la démarche HQE est publié en novembre 1997. Il établit sous la forme de 14 cibles les principales caractéristiques qui permettent de limiter les impacts d'une opération de construction sur l'environnement extérieur, tout en préservant le confort et la santé des habitants à l'intérieur des bâtiments. Ce premier référentiel est traduit en décembre 2004, en norme officielle par un comité de l'Agence Française de Normalisation (AFNOR) puis, en février 2005, en référentiel privé de certification, spécifié pour les bâtiments tertiaires, par le Centre Scientifique et Technique du Bâtiment (CSTB).A travers l'étude historique de la trajectoire de la démarche HQE, la thèse rend compte de l'importante hybridation qui caractérise la « carrière » des dispositifs de normalisation technique. D'un problème public (Gusfield 1981) mis à l'agenda politique (Cobb & Elder 1972) par les autorités publiques au début des années 1990, la QE des bâtiments fait l'objet d'un travail de traduction (Callon 1986) et d'appropriation (Gusfield 1989) par un collège d'experts. La constitution d'un monde social commun (Strauss 1992) et d'une représentation commune (Fligstein 1997), suite à la création de l'association HQE et la publication du premier référentiel officiel, permet à la démarche HQE de s'imposer progressivement auprès des acteurs politiques, sociaux et économiques comme le standard français de la QE des bâtiments. Alors que le modèle économique du bâtiment est centré sur la concurrence par les prix, les « concepteurs » de la démarche HQE, en faisant la promesse aux professionnels (van Lente 1993, van Lente & Rip 1998) d'établir une économie de la qualité (Karpik 1989, 1995), parviennent à leur faire accepter la traduction du standard de la démarche HQE en norme française (NF) homologuée et en référentiel privé de certification.L'analyse met en exergue l'emprise exercée, par un collège d'experts, sur la fabrique de la normalisation technique ainsi que les tensions entre acteurs et professionnels autour de la transformation de l'architecture marchande du bâtiment (Fligstein 2001). L'étude de la démarche HQE montre ainsi le rôle politique joué par les collèges d'experts (Olshon 1993) qui, en participant à la création de nouveaux domaines de compétences et de règles marchandes, performent les modèles économiques (Callon 1998), que ce soit par l'instauration d'une économie de la qualité (Karpik 1989 & 1995, Musselin 1996), l'évolution des dispositifs collectifs de calcul et des business models (Callon & Muniesa 2003, Barrey 2006) la mise en place d'un marché de la prescription (Hatchuel 1995) ou encore, en reconfigurant les juridictions au sein des écologies professionnelles (Abbott 1988). / This research discusses the emergence, the formalization and the institutionalization processes of the Environmental High Quality (HQE) Buildings' standard in France.In 1992, the Environmental High Quality (HQE) approach was initiated in a workgroup of the Ministry of Housing and supported by public administration sector. An HQE Association was created in 1996 to promote and develop the approach. It was conceived as a “standard-based organization with the purpose of supporting one certain standard” (Brunsson & Jacobsson 2000: 50). Thus the HQE association's first mission was to create a reference defining environmental building quality that, in turn, would allow for a common language among actors in this field. The first version of the HQE standard is published in 1997 by the Association. It specified building characteristics, its tools and other elements of the building process, controlling the exterior environmental impacts and creating healthy conditions inside houses. In 2005, the certification of the HQE approach is launched. Progressively the certification of the HQE approach met a great success both in the public and private se ctors. Finally, in less than fifteen years this approach became the French standard of the Environmental Quality of Buildings.Standardization is not just a technical process but “thoroughly political process” (Olshan 1993: 320). Standards set the question about the political role played by experts in the performation of markets (Callon 1998). We claim that a research focused on the standardization-making is relevant to explain knowledge dynamics and markets innovation.Following the emergence of new environmental rules in the French building sector allows us to analyse the process of “standardization-making” by collective professional actors. Three main conclusive findings can be stressed :- The process of « standardization-making » don't essentially take place within the official standardization Agencies (as AFNOR). Collective professional actors take an important part in the process of “standardization-making” by operating as “institutional entrepreneurs” in emerging fields.- Within the process of “standardization-making”, collective professional actors fix new jurisdictions to shape the system of profession (notably the jurisdiction of Architect is reduced by the HQE advisors).- Standardization performs the markets by introducing and legitimating new rules and creating new Business Models (notably with the certification process).
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Kvalita a její řízení ve vybraném podniku / Quality management in a selected companyKOLÁŘOVÁ, Veronika January 2013 (has links)
The master thesis examines quality management in the company MOTOR JIKOV Strojírenská a.s. First, the system of quality management is described theoretically and this knowledge is then utilized to evaluate the selected company. Accordingly, measures for further improvement are proposed concerning new product development, application of specific methods and exploration of customers? satisfaction.
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Návrh procesu integrace ekodesignu a strojní bezpečnosti do procesu vývoje výrobku / Prozessbeschreibung zur Integration von Ecodesign und Maschinensicherheit in den ProduktentwicklungsprozessBožek, Alexandr January 2017 (has links)
The thesis deals with the issue of the formulation of new requirements to the development of new product with regard to the development of carbon-free economy and product safety improvement. The first part of the thesis describes the state of art of science and technique in the field of process management and the life cycle of a machine tool with emphasis placed on the machine tool development. The second part of the thesis includes a research of legislative requirements concerning machine safety and environmental aspects of the design of the machine to be manufactured. The practical part focuses on an analysis of key processes of the company with emphasis placed on safety and environmental friendly design processes with suggestions concerning improvement of processes with implemented sub-processes necessary for the identification and verification of safety. The thesis describes method implementation of ecodesign processes, which are presented on processes of company and demonstrated on product of drill. The thesis has practical implications for the introduction of automated sub-process of the identification and verification of safety requirements and integration of product development process in realization of ecodesign to company’s products.
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Návrh procesu integrace ekodesignu a strojní bezpečnosti do procesu vývoje výrobku / Prozessbeschreibung zur Integration von Ecodesign und Maschinensicherheit in den ProduktentwicklungsprozessBožek, Alexandr January 2016 (has links)
The thesis deals with the issue of the formulation of new requirements to the development of new product with regard to the development of carbon-free economy and product safety improvement. The first part of the thesis describes the state of art of science and technique in the field of process management and the life cycle of a machine tool with emphasis placed on the machine tool development together with requirements and recommendations of ISO 9001:2016 – Quality Management Systems – Requirements. The second part of the thesis includes a research of legislative requirements concerning machine safety and environmental aspects of the design of the machine to be manufactured. The practical part focuses on an analysis of key processes of the company of TOS KUŘIM – OS, a.s. with emphasis placed on safety and environmental friendly design processes with suggestions concerning improvement of processes with implemented sub-processes necessary for the identification and verification of safety. A sub-process that allows for the manufacture of machines able to meet requirements of environmental friendly design is implemented to the processes. The thesis has practical implications for the introduction of automated sub-process of the identification and verification of safety requirements and implementation of the product development in the framework of future environmental friendly design development requirements to the products of TOS KUŘIM – OS, a.s.
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Návrh využití systému řízení jakosti pro zvýšení konkurenceschopnosti firmy / Concept of Quality Management System usage to increase Company´s CompetitionJanok, Jakub January 2008 (has links)
The topic of the Master's thesis is focusing on the quality management systems in connection with the competition ability of the company or with the impact to increasing ability to compete. Currently one of the main targets of almost every company is a competition fight. One of the ways to be able to compete is a quality of the provided services eventually quality of sold goods. Existence of the quality management system, which is implemented and maintained, is practically a big necessity for the nowadays companies that want to win this fight.
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