The aim for this study was to investigate how social workers perceive that they are responding to clients who define themselves as transgender. The study has a qualitative basis with six semistructured interviews based on an elaborated vignette method. The selection of interviewees was social workers, three in the field of public authority and three workers at various excutive agencies. The material have been analyzed based on Queer theory and Honneths Recognition Theory. The findings indicate that social work organizations are lacking in knowlege of transgender people and their experiences. There is also a lack of evidence-based procedures, action plans and policies to respond to transgender people within the organizations. The findings also implies that social workers can respond to transgender people and address them more empathically, with greater acceptance as well as recognition through a professional self-reflection and a humble attitude. / Denna studies syfte har varit att undersöka hur verksamma inom socialt arbete uppfattar att de själva tillika verksamheten i stort bemöter transpersoner. Studien har en kvalitativ grund och baserar sig på sex semistrukturerade intervjuer med vinjettmetod. Urvalet av intervjupersoner är verksamma inom socialt arbete, tre inom myndighetsutövning och tre arbetande på olika utförarinstanser. Materialet har analyserats utifrån Queerteori och Honneths erkännadeteori. Resultatet visar bland annat att verksamheter inom socialt arbete brister i sin kunskap kring transpersoner och deras upplevelser samt saknar evidensbaserade rutiner, handlingsplaner och policys för att bemöta transpersoner inom organisationen. Resultatet visar även att yrkesverksamma inom socialt arbete kan bemöta transpersoner mer inkännande, med större acceptans och med en erkännande karaktär genom en självreflekterande och ödmjuk attityd.

Previous research shows that people with severe disabilities often are neglected in the work of enhancing user participation. It is shown that even though professionals increase the possibility for user participation in their work, it is not necessary that the users receive it. This study aims to show how professionals working for people with disabilities applies user participation in their everyday work. We used a qualitative exploratory method and interviewed ten social workers within service administration and supportive housing, located at three different municipalities in the region of Stockholm. Using Shier’s participation model in combination with theory of recognition we got similar results as previous research. The social workers have a great intention in enhancing user’s participation in their work, though organizational structures stand in their way. That drives them to use what is known as “silent knowledge”, a combination of their personality, previous experience and their ingenuity.