The current trend in business is that the more rapidly customers are able to receive the services they require; the better the organisation can perform. However, customers’ needs are becoming progressively more complex due to the increased number of communication channels and ubiquitous business information. Serving today’s informed customers with traditional business methods have proven to be too difficult for organisations that are too rigid to change. Determining how to support business stakeholders effectively and efficiently, ranging from clients to shareholders can seem daunting; yet it does not have to be. The major objective of this study was to use a balanced scorecard (BSC) to improve an organisation’s financial perspective. A case study of the Tshwane University of Technology (TUT) Polokwane campus in South Africa was used to inform the study. This study was motivated by the fact that, as much as the BSC is widely being used to align organisations’ operations to its mission and objectives, many organisations in the developing world still use traditional financial performance measurement systems. Another motivation for the study resulted from the fact that despite the strategic positioning of the TUT Polokwane campus in Limpopo province, the campus is still failing to attract potential students and high-calibre staff. The study modified the BSC for non-profit organisations (Kaplan & Norton, 2001) to come up with a conceptual framework that suits the TUT Polokwane campus environment. Secondary and primary data were used. Secondary data was obtained by reviewing relevant documentation that contributed to identifying key performance measures. These measures were used to develop the instrument for collecting primary data. Primary data was analysed quantitatively. The results of the study showed that many of the questionnaire items were good. Three of the six hypothesised relationships between the six constructs and the improvement of the financial perspective were fully supported, while the other three were partially supported. Relevant modifications were made to the measuring items and consequently, the BSC. The modified BSC that was a result of this study can be used as a reference framework by universities that wish to implement it within their settings. To the management of the TUT Polokwane campus this study will serve as a standard to set the business operations congruent to the university’s mission and vision. This study recommends that future research should consider using longitudinal surveys since users’ perception and customer needs change as the business environment changes. The study also emphasised the need for continuous review and modification of the resultant BSC that will be introduced at the campus in order to cope with the ever-increasing changes in business and technological developments. / Dissertation (MCom)--University of Pretoria, 2013. / gm2014 / Business Management / unrestricted

The purpose of this research was to formulate and develop broad guidelines for a Balanced Scorecard (BSC) for a mining supply company. This research has specific reference to Bond Equipment (Pty) Ltd. based in Klerksdorp, North West Province, South Africa. These guidelines must assist management to steer the company forward on a strategic way. The guidelines will also guide management to apply the BSC to lower levels in the company, each department and every employee will have its own BSC. This research also includes the improvement of the company`s vision and mission. The BSC must be aligned with both the vision and mission of the company to ensure the successful implementation of a BSC. The BSC is not just an effective measurement and management tool but it is also an effective tool to enhance communication between different departments within the business. Questionnaires were used to gather data from the sample group within the company. A total of 50 questionnaires were distributed to management, professionals and employees that worked for the company for more than 2 years. The head of departments of the company were informed of the research being conducted. Thirty-five questionnaires were received back. The data of the study was analysed and out of these results, broad guidelines were identified for the formulation of a BSC for the company. Three aspects from each quadrant were selected by the participants of the study. The data of the vision and mission of the company were also analysed and possible improvements were identified. The results of the study revealed that the vision and mission must be improved to match the new strategy of the company. Bond Equipment (Pty) Ltd has to diversify and focus not only on quality but also on customer service. The three broad guidelines selected from each quadrant by the participants will form an integral part in the final design of the BSC to all levels of the company. Proposed measurement tools were also recommended to the management of Bond. These measurement tools will assist management to manage the company in accordance with the vision and mission. / Thesis (M.B.A.)--North-West University, Potchefstroom Campus, 2011.

The purpose of this research was to formulate and develop broad guidelines for a Balanced Scorecard (BSC) for a mining supply company. This research has specific reference to Bond Equipment (Pty) Ltd. based in Klerksdorp, North West Province, South Africa. These guidelines must assist management to steer the company forward on a strategic way. The guidelines will also guide management to apply the BSC to lower levels in the company, each department and every employee will have its own BSC. This research also includes the improvement of the company`s vision and mission. The BSC must be aligned with both the vision and mission of the company to ensure the successful implementation of a BSC. The BSC is not just an effective measurement and management tool but it is also an effective tool to enhance communication between different departments within the business. Questionnaires were used to gather data from the sample group within the company. A total of 50 questionnaires were distributed to management, professionals and employees that worked for the company for more than 2 years. The head of departments of the company were informed of the research being conducted. Thirty-five questionnaires were received back. The data of the study was analysed and out of these results, broad guidelines were identified for the formulation of a BSC for the company. Three aspects from each quadrant were selected by the participants of the study. The data of the vision and mission of the company were also analysed and possible improvements were identified. The results of the study revealed that the vision and mission must be improved to match the new strategy of the company. Bond Equipment (Pty) Ltd has to diversify and focus not only on quality but also on customer service. The three broad guidelines selected from each quadrant by the participants will form an integral part in the final design of the BSC to all levels of the company. Proposed measurement tools were also recommended to the management of Bond. These measurement tools will assist management to manage the company in accordance with the vision and mission. / Thesis (M.B.A.)--North-West University, Potchefstroom Campus, 2011.

The main objective of this thesis is to point out to situation of Public finance in Czech Republic and analyse it from perspective of institutional framework of budgeting system to find weak its weak points. Simultaneously the similar analysis is compiled for institutional framework and budgeting procedures of EU budget in an effort to find such components, which would be usefull for solving recognized problems in Czech parallel. Theoretical background is provided throught description of particular budgeting systems based on so called Interinstitutional Treatment in case of EU Budget and by Budgeting rule law in case of Czech institutional framework. For better comprehension of Bugeting system in Czech Republic there is incorporated part dealing its evolution since 1918 with accent to recent decades, when the distinctive changes in budgeting rule law were ammended.

The aim of this master thesis is to analyze the relationship between the economic crisis and the financial perspective valid for the period 2007--2013. The first theoretical chapter presents the origin of economic crisis in the USA and its extension to Europe. Then the EU budget is described. The second chapter analyzes the influence of the economic crisis on the expenditure and the revenue side of the EU budget and on the EU budget reform. The third chapter summarizes the results. This part of the thesis shows also the influence of the economic crises on the new budget perspective after 2013.

Diploma thesis deals with the proposal of the Balanced Scorecard for a selected company. The theoretical part of this thesis includes research of available literature, which is focused on company performance measurement in general, financial statements, financial analysis, strategic analysis and the BSC method. In the practical part, after financial and strategic analysis, proposal of the four BSC perspectives (financial, customer, internal process, learning and growth) is presented, based on the strategy of the company.

This Master´s thesis deals with the issue of company performance measurement. Theoretical knowledge regarding the method which focuses above all on quality which is Six Sigma is covered in here. The second method of research, which focuses on management arising form strategy and vision of a company, is Balanced Scorecard. The method, which is the most suitable for the company Zálesí a.s. is elaborated on in the practical part. At the end of the thesis, there is a suggestion of a model in compliance with which the company can proceed in the everyday operation.

The Master´s thesis is focused on evaluation of performance in the company by using the Balanced Scorecard. Theoretical part describes the concept of Balanced Scorecard, the process for its implementation and the possible risks. In the next part of the thesis there is introduced COFELY a.s., there are performed some analysis of internal and external business environment, financial analysis and there is a proposal to implement the concept of Balanced Scorecard. In conclusion of the thesis summarizes the risks and benefits of this method for the analyzed company.

The Master´s thesis is focused on evaluation of performance in the company by using Balanced Scorecard. Theoretical part describes the method of Balanced Scorecard and other analyses needed to measure performance. The next part evaluates current situation of Matezex spol. s r.o. by using selected analytical methods and in conclusion is a proposal for implementing the Balanced Scorecard in the company. Within this part there are strategic goals of individual perspectives, strategic map, schedule of implementation and there are assessed risks that could accompany implementation of this concept.

The main objective of this thesis is to evaluate the performance of the selected company and subsequent implementation of the Balanced Scorecard model. The theoretical part explains the concept of performance and performance access to its evaluation. There is also the description of selected strategic analysis in this part. It is explained the essence of Balanced Scorecard and gradual steps in its implementation of corporate management in detail. The practical part describes the current situation in the company and on the basis of the results of each analysis it is proposing a project to implement the Balanced Scorecard. The final part of the thesis includes Balanced Scorecard implementation into the company to increase its efficiency and further development.