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<p><strong>Background:</strong> A warrant is a derivative that is normally issued over stocks. During the last financial crisis, the trading of warrants reached new records. The high leverage and the complexity of the product make the warrant a risky investment. Financial products such as warrants therefore imply a significant purchase decision for an individual and the consequences of making a poorly thought-out choice can be of considerable importance. Financial products require a high degree of involvement since the decision process is characterized by uncertainty of outcome and complexity of the product. Traditional theories on consumer decision making build on the assumptions of self-interest and rationality. In the context of financial services, the rationality of the decision process has been questioned within the field of behavioral economics, a field that suggests that the consumer is unable to make rational decisions as well as comparative judgments.</p><p><strong>Purpose: </strong>With a theoretical basis in the traditional consumer decision process, the purpose of this thesis is to examine and describe the decision making of young investors that buy warrants.</p><p><strong>Methodology:</strong> The study can be described as abdicative, since the subject of this thesis is based on an empirical problem observed in reality as well as based on existing theories on the subject. The thesis is furthermore a mixed qualitative and quantitative study. The empirical information was gathered using an Internet survey that was sent out to young investors that are members or are connected to financial associations or societies at different universities.</p><p><strong>Results:</strong> The study is considered to show that the decision making of young investors can be described as neither optimal nor rational when buying warrants. The respondents seldom seem to make efficient and as rational decisions as the traditional decision process model implies. Instead, individual characteristics and attitudes of the young investors affect their decision making.</p>

Background: A warrant is a derivative that is normally issued over stocks. During the last financial crisis, the trading of warrants reached new records. The high leverage and the complexity of the product make the warrant a risky investment. Financial products such as warrants therefore imply a significant purchase decision for an individual and the consequences of making a poorly thought-out choice can be of considerable importance. Financial products require a high degree of involvement since the decision process is characterized by uncertainty of outcome and complexity of the product. Traditional theories on consumer decision making build on the assumptions of self-interest and rationality. In the context of financial services, the rationality of the decision process has been questioned within the field of behavioral economics, a field that suggests that the consumer is unable to make rational decisions as well as comparative judgments. Purpose: With a theoretical basis in the traditional consumer decision process, the purpose of this thesis is to examine and describe the decision making of young investors that buy warrants. Methodology: The study can be described as abdicative, since the subject of this thesis is based on an empirical problem observed in reality as well as based on existing theories on the subject. The thesis is furthermore a mixed qualitative and quantitative study. The empirical information was gathered using an Internet survey that was sent out to young investors that are members or are connected to financial associations or societies at different universities. Results: The study is considered to show that the decision making of young investors can be described as neither optimal nor rational when buying warrants. The respondents seldom seem to make efficient and as rational decisions as the traditional decision process model implies. Instead, individual characteristics and attitudes of the young investors affect their decision making.

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Information Technology (IT) is inextricably tied to financial services; the business can no longer view IT as simply a part of discretionary spending. More particular to the financial services industry, technology is a way to gain competitive advantage through innovation. Financial services companies discover ways to utilize technology in order to generate product and process innovation, for example, consider the innovation to use scanners and, more recently, smart phones to deposit checks from home or elsewhere instead of with an ATM or a teller at a brick and mortar bank. As the market becomes more competitive, financial services companies must rely even more on product and process innovation. A key enabler of this innovation is the ability to fully understand the current state of how business value is delivered through the use of IT. This understanding can in turn help financial services companies to plan more effectively both strategically and tactically as the environmental factors change constantly. As companies spend vast amounts of money on projects, it is imperative to understand how ideas flow through a life cycle and are ultimately realized by some process or product offering that in turn deliver some value to the business. The goal of IT for the business is often stated as an improvement in triumvirate: better, faster, cheaper. The difficulty with this goal is that these facets are often mutually exclusive. How then, can IT deliver? This thesis will examine how one financial services company may improve its software project delivery process by examining its historical and current operating state and then discussing some recommendations to achieve improvement. / text

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Bakgrund: Den finansiella marknaden och dess tjänster har blivit alltmer komplexa under åren. Utbudet av olika produkter som exempelvis olika typer av fonder och aktier har blivit allt större. Det finns idag många olika handelsplattformar för aktier och fonder. Samtidigt som utbudet av komplexa produkter ökar, läggs mer ansvar på individen i exempelvis hantering av premiepension. Det förutsätter att konsumenten är väl informerad och tar rätt beslut. Konsumenten kan välja mellan att ta hjälp av rådgivning eller att sköta investeringar själv. Syfte: Syftet med uppsatsen är att undersöka privatpersoners motiv gällande val av finansiella tjänster och investeringsbeslut, samt att analysera relationen mellan val av tjänster och sparmål. Genomförande: Sjutton intervjuer har genomförts med anställda på Linköpings universitet. Urvalsgruppen består av lärare av olika slag. Slutsats: Författarna har kommit fram till att det finns många brister hos konsumenten angående finansiella tjänster. Det saknas kunskap och tillräckligt med information, vilket gör att konsumenten inte kan utnyttja dessa tjänster optimalt. Valen av finansiella tjänster är inte alltid relaterade till sparmålen. / Background: The financial market and its services have become more complex during the years. The supply of diverse products, like different types of funds and stocks has steadily increased. Today there are plenty of different trade platforms for stocks and funds. Simultaneously as the supply of complex products is increasing, more responsibility is being placed on the individual, which can be seen in the Swedish premium pension. This assumes that the consumer is well informed and makes the right decisions. The consumer can choose between obtaining help from counseling, or handling the investments alone. Aim: The aim of this thesis is to examine consumers’ motives behind choices of financial services and investment decisions, and to analyze the relation between choice of financial services and goals for saving. Implementation: Seventeen interviews have been conducted with employees at the Linköping University. The selected group consists of teachers with different positions. Result: The writers conclude that the consumers fall short, regarding financial services. They lack knowledge and enough information. The result is that consumers cannot utilize these services in an optimal way. The choices of financial services are not always related to the goals of saving.

This thesis focuses on how popular ideas in society influence corporate behavior, as corporations adapt to normative ideas in society in order to achieve legitimacy. However, we need more knowledge about how ideas influence organizations and what happens when ideas enter in an organizational context. Hence, this thesis deals with the following research question: ‘How do actors transform ideas on being socially and environmentally responsible into practice?’ This question is studied empirically within corporations in the Swedish financial services sector. The thesis contributes to organizational institutional theory and to knowledge on the translation of ideas in organizational contexts. Based on analyses of the empirical observations six translation processes are identified. Incorporation is used to incorporate already legitimate external CSR elements into the organization. Localizing is used to give an idea local character by inscribing the idea into the history of the organization. De-coupling is used to translate ideas simultaneously and over time by adjusting the presentation of the organization’s business according to the relevant audience. Co-optation is used to incorporate external actors with know-how and legitimacy into internal processes. Organizing is used to gain internal acceptance for the idea. Blending is used to translate the idea into a modest adaptation to make it fit existing practice in the firm’s core business. Several of these translation processes are at work at the same time. As demonstrated in the study, new ways of presenting the organization as well as new activities appear as outcomes of translation. Translation processes that both influence presentation and practice are necessary for gaining legitimacy for the idea. The adoption of CSR in the studied financial services corporations could only partly be strategically planned. Results from the study also point to unintended and unexpected consequences of integrating social and environmental responsibility. / <p>QC 20110526</p>

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The study aims to examine problems that hinder the creation of a sustainable Microfinance industry in Namibia. It looks into the assertion that certain Microfinance Institutions (MFIs) have problems that hinder them from being able to service clients and still be able to remain profitable. A Microfinance Institution (MFI) is defined as an institution that provides financial services to people and small and micro enterprises that do not have access to commercial bank loans. Categories are a credit union, savings and credit co-operatives (SACCOs), non- Governmental Organizations (NGOs), self-help organizations or specialized banks (Mushendami, Kaakunga, Amuthenu-Iyambo, Ndalikokule & Steytler, 2004). The study looks at three critical aspects of operational, regulatory and legislative framework. The current regulations that are in place are administered by the Namibia Financial Institutions Supervisory Authority (NAMFISA) and the Bank of Namibia, for the protection of clients against unscrupulous practices by MFIs. Out of 347 MFIs, a purposeful sample population was drawn and 34 Questionnaires administered due to time and financial constraints. The Questionnaires were distributed to MFIs and individuals in the industry. From these 25 responses were received during the survey. A descriptive statistical analysis was used in deciphering the data. The results are that the Namibian MFIs are new, but out of 11 factors, four were outliers, being the challenges of fraud, consumer education, lack of resources and high costs. The main recommendation is that the MFI industry must establish a fund through charging levies for client education and to look at the transparency of operations and costs to encourage both MFIs and clients to better understand the terms of engagement. Further recommendations include ensuring that MFIs develop products which meet the needs of clients in urban and rural context. Also to address the issue of lack of funding in the form of a strategy to arrange for exit strategies after donor withdrawal, in order for MFIs to survive based on their internal revenue base. Lastly, the regulatory environment in Namibia needs to be improved with the government introducing clearer principles for market participants. The government needs to become an enabler for the provision of financial services. / Thesis (MBA)-University of KwaZulu-Natal, Durban, 2012.