Submitted by JOSIANE SANTOS DE OLIVEIRA (josianeso) on 2018-08-06T16:17:05Z No. of bitstreams: 1 Leandro Henrique de Assis_.pdf: 840472 bytes, checksum: 9a874dc8fd9a7aec5e4141ef457499ba (MD5) / Made available in DSpace on 2018-08-06T16:17:05Z (GMT). No. of bitstreams: 1 Leandro Henrique de Assis_.pdf: 840472 bytes, checksum: 9a874dc8fd9a7aec5e4141ef457499ba (MD5) Previous issue date: 2018-03-13 / Nenhuma / Cada vez mais, as empresas multinacionais de Tecnologia da Informação (TI) têm requerido a participação de seus departamentos jurídicos em suas tomadas de decisão. Acontece que as inovações tecnológicas promovidas por elas acarretam em inúmeros desafios, com destaque para aqueles de natureza jurídica, uma vez que o Direito, por suas especificidades, é incapaz de acompanhá-las. Tal incapacidade é particularmente verificada nos países emergentes; isso porque eles não são, em regra, aptos a promover a estabilidade de suas instituições, incluindo os seus sistemas jurídicos. As referidas organizações, então, conferem aos seus departamentos jurídicos o papel de conduzi-las por meio do emaranhado de indeterminações que daí decorre, donde a importância deles para o seu desempenho (eficácia). Dada essa quebra de paradigma do papel corporativo dos departamentos jurídicos - que passaram a ser, pois, constantemente demandados a abdicar de sua vocação consultiva para se tornarem também propositivos - bem como as peculiaridades da TI, torna-se importante a identificação de qual seja a capacidade dinâmica essencial para que eles atinjam o seu objetivo: gerar vantagens competitivas para as empresas nas quais inseridos. / Multinational Information Technology (IT) companies are requiring more and more the participation of its legal departments on its decision-taking process. It happens that the technological innovations promoted by them leads to several challenges, especially legal ones, considering that Law, due to its specificities, is not able to keep up with them. This inability is particularly verifiable in emergent countries; this is because they are not, as a rule, able to promote the stability of its institutions, including the legal systems. Those organizations then trust their legal departments to lead them through the maze of uncertainties that comes from this,= and that is the reason why they are so important to its performance (effectiveness). Due to this paradigm break of the corporate role of legal departments - that became constantly demanded to abdicate its consultive aptitude to be propositive too - as well as the IT peculiarities, it is important to identify what dynamic capability is essential for them to achieve its main goal: create competitive advantages to the companies they are part of.

Submitted by Silvana Teresinha Dornelles Studzinski (sstudzinski) on 2016-06-14T15:26:55Z No. of bitstreams: 1 Robson Luis Meneguzzi Lazzari_.pdf: 2737794 bytes, checksum: 9dadff38c69edaabec05da0277f10c14 (MD5) / Made available in DSpace on 2016-06-14T15:26:55Z (GMT). No. of bitstreams: 1 Robson Luis Meneguzzi Lazzari_.pdf: 2737794 bytes, checksum: 9dadff38c69edaabec05da0277f10c14 (MD5) Previous issue date: 2016-03-15 / UNISINOS - Universidade do Vale do Rio dos Sinos / O objetivo deste estudo foi analisar como os processos de TI contribuem para o disclosure da informação contábil. Esta investigação foi realizada com relação ao disclosure das informações contábeis para a gestão da empresa, envolvendo os principais agentes internos nesse processo. A metodologia de pesquisa baseia-se em um estudo de caso realizado no segundo semestre de 2015, em uma empresa atuante no setor moveleiro do Rio Grande do Sul. Os dados coletados foram analisados por meio de análise de conteúdo. Os resultados encontrados indicam como os processos de TI contribuem para o disclosure da informação contábil, identificando e analisando os principais aspectos de disclosure que devem ser priorizados pelos processos de TI para disponibilizar informações mais assertivas e de qualidade para a gestão da organização. Neste contexto, no caso investigado, os aspectos prioritários são os de acessibilidade – acesso às informações por qualquer recurso de TI e em qualquer lugar –, garantia da segurança – dos dados e informações –, assegurar a integridade, agilidade (tempestividade) na disponibilização, alinhamento com a estratégia do negócio, disponibilização de controles e recursos de monitoramento de despesas e receitas, transparência dos processos de negócio de TI, criação de confiança – nos recursos de TI e no disclosure de suas informações – e alinhamento com fatores externos (como leis). / The objective of this study was to analyze how IT processes contribute to the disclosure of accounting information. This research was conducted with a relation of the disclosure of accounting information for management of the company, involving the main internal actors in this process. The research methodology is based on a case study realized in the second half of 2015 in a furniture industry of Rio Grande do Sul. The collected data were analyzed using content analysis. The results indicate how IT processes contribute to the disclosure of accounting information, identifying and analyzing the main aspects of disclosure that should be prioritized by IT processes to deliver information more assertiveness and quality to management of the organization. In this context, in the investigated case, the priority aspects are accessibility - access to information by any IT resource in anywhere - ensuring security – of Data and information - to ensure the integrity, agility (timing) in disclosure, alignment with the business strategy, providing control and monitoring capabilities of revenue and expenditure, transparency of IT business processes, creating confidence - the IT resources and disclosure of your information - and alignment with external factors (such as laws).

<p>Risk management has become an important topic for financial institutes, especially since the business sector of financial services is related to conditions of uncertainty. The turmoil of the financial industry emphasizes the importance of effective risk management procedures. Consequently, this thesis studies<em> “</em><em>What are the critical success factors for effective risk management procedures in financial industries?</em><em>”</em> This research question was formulated in order to gain a better understanding of risk management procedures and to examine the critical success factors for effective risk management procedures.</p><p>To explore the importance of critical success factors in a practical context, we used the quantitative method of a self-completion questionnaire in order to collect data from a selection of financial institutions in Thailand. Financial institutions include banks, the stock exchange, insurance, stock securities, asset management and so on. Due to the fact that top-level management is directly responsible for risk management, the target groups included a range of positions from supervisors to board of directors.</p><p>This research found a set of seven critical success factors which can be used as a guideline on how to increase the effectiveness of risk management procedures. These factors are (1). Commitment and support from top management, (2) Communication, (3) Culture, (4) Information technology (IT), (5) Organization structure, (6) Training and (7) Trust. Because risk management is an important part of the financial industry, effectiveness is vital to increase project success. These seven factors can increase the effectiveness of risk management procedures from the perspective of the financial industry in Thailand.</p>

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Abstract Title: Comparative Study Between Private and State-owned Banks: Technology and Management Perspectives Author: Khan, Enamul Haque Supervisor: Catherine Lions   Background: Bangladesh is a lower developing country with limited resources and income. In Bangladesh, both private and state-owned banks operate side by side but under dissimilar conditions. State-owned banks are obviously overstaffed but secured by the government guarantee while private banks need to be competitive and profitable to survive. Two major competitive factors are technology innovation and good governance system. Private banks in Bangladesh are providing complete online solutions and function with a decentralized management while state-owned banks behave opposite due to government’s traditional attitude. Therefore it is relevant to explore what the state-owned bank can learn from the private bank so that the former can be more effective and profitable like private banks. Purpose: The purpose is to explore what the state-owned bank can learn from its private competitor. My first purpose is to analyze the functioning of technological improvements that, due to generation change, are vital for banks in developing countries. Secondly, since good governance is necessary for the organization to be efficient, I want to identify the main differences between state-owned and private banks that influence the performance. Finally, how to adapt these issues by state-owned banks to improve the performance is other purpose of this study. Method: Unstructured interviews with qualitative approach were carried by interviewing a private bank and a state-owned bank expertise. Primary data collected through telephone interviews helps to identify the practice in the different ownership systems and how growth factors work. Secondary data works as accelerator of the primary data. Conclusion: I have found that state-owned banks have three major problems are: Poor IT infrastructure, clumsy managerial governance working on regulatory bindings and political influence. To overcome these problems, state-owned banks should try to move towards decentralization of managerial activities and meet the technology standard requirements. Key words: Information Technology (IT), Private Bank, State-owned Bank, Developing Countries, Management, Ownership, Government, Regulation, Politics, Interview, Primary and Secondary Data.

Risk management has become an important topic for financial institutes, especially since the business sector of financial services is related to conditions of uncertainty. The turmoil of the financial industry emphasizes the importance of effective risk management procedures. Consequently, this thesis studies “What are the critical success factors for effective risk management procedures in financial industries?” This research question was formulated in order to gain a better understanding of risk management procedures and to examine the critical success factors for effective risk management procedures. To explore the importance of critical success factors in a practical context, we used the quantitative method of a self-completion questionnaire in order to collect data from a selection of financial institutions in Thailand. Financial institutions include banks, the stock exchange, insurance, stock securities, asset management and so on. Due to the fact that top-level management is directly responsible for risk management, the target groups included a range of positions from supervisors to board of directors. This research found a set of seven critical success factors which can be used as a guideline on how to increase the effectiveness of risk management procedures. These factors are (1). Commitment and support from top management, (2) Communication, (3) Culture, (4) Information technology (IT), (5) Organization structure, (6) Training and (7) Trust. Because risk management is an important part of the financial industry, effectiveness is vital to increase project success. These seven factors can increase the effectiveness of risk management procedures from the perspective of the financial industry in Thailand.

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Thesis (M.Ed.)--North-West University, Potchefstroom Campus, 2009.

Thesis (M.Ed.)--North-West University, Potchefstroom Campus, 2009.

Technology is a critical component of modern-day success. Advancements in technology have improved communication between individuals and companies. Technological advancements have allowed students to earn college degrees online. People who habitually use technology expect a high level of performance and support. As new technologies are implemented, such as complex web services or new operating systems, the dependence for information technology (IT) support grows in demand. Even learning curves can be cumbersome without proper assistance from IT professionals. Companies and institutions must accommodate user needs by implementing fast, efficient, and friendly support. In order to offer optimal customer support, representatives must be knowledgeable of the products and services that are supported. At Western Kentucky University’s (WKU) IT Helpdesk, a training program called Consultant Accelerated Development and Education in Technology (CADET) focuses on software, hardware, customer service, and procedures mandated by the IT Division. Prior to CADET, the Student Certification program was used to train student consultants. The Student Certification program was developed to satisfy training needs that allowed consultants to support end-user technical issues. CADET was developed in 2008 to replace the Student Certification program. This study explored the question if CADET training is more effective in preparing consultants to do their jobs than the Student Certification program. The study investigated the effectiveness of CADET training compared to the Student Certification program by surveying IT Helpdesk student consultants. The survey results indicated which program was more adequate. Both programs contained the same training content, but training delivery methods differed. A t-test was used to compare both programs and determine the outcome of the study’s hypotheses. The Student Certification program did not accommodate different learning styles. The teaching methods only included traditional classroom-style delivery. CADET training did accommodate different learning styles, delivering training through a wide variety of formats including video, audio, assessment, assignment, and face-to-face training. The research focused on the importance of addressing different learning behaviors. The study suggested that CADET is more adequate in preparing students to do their job duties. When both Student Certification survey and the CADET survey were compared, CADET training is more adequate in 26 out of the 27 training sessions. The results suggested that learning style accommodation is directly related in the success in the CADET training program over the Student Certification program.