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  • About
  • The Global ETD Search service is a free service for researchers to find electronic theses and dissertations. This service is provided by the Networked Digital Library of Theses and Dissertations.
    Our metadata is collected from universities around the world. If you manage a university/consortium/country archive and want to be added, details can be found on the NDLTD website.


HEMANI, HEMANSHU J. 03 April 2006 (has links)
No description available.

An Investigation into the Relationship between Total Quality Management Practice and Performance in a Taiwan Public Hospital

Lai, Mei-Chiao, res.cand@acu.edu.au January 2003 (has links)
This thesis investigated the relationship between Total Quality Management (TQM) practice and hospital performance from 1997 t0 2001 in a Taiwan public hospital. In Taiwan, previous research focused on TQM practice and hospital performance in the manufacturing sector. Earlier research relevant to hospitals emphasised outcomes, such as hospital efficiency. The current study differs from the previous hospital research by examining comprehensive organisational performance, including financial and non-financial performance. The objective was to gain insights into ways in which the managers of hospitals might use the findings to enhance the hospital performance levels. The Malcolm Baldrige National Quality Award (MBNQA) 2001 health care criteria for performance excellence were used as a research instrument to measure TQM practice and hospital performance. Data were collected using triangulation method, that is a self-assessment questionnaire, focus group interviews and documentation that is Government Annual Reports. Multivariate Analysis of Variance (MANOVA) and Multiple Regression Analysis were utilised to analyse data from questionnaires. Findings from focus group interviews were coded and categorised. Findings from documentation were used to verify and validate the progress of hospital performance. The quantitative findings indicated that the demographic characteristics of employees had no significant impact on TQM practice, nor on hospital performance. Elements of TQM, however, were important determinants of overall hospital performance, the more committed the TQM practice, the better the hospital performance. The qualitative findings indicated that, for Hospital A, effective TQM would be accomplished through incremental organisational change. This research makes a contribution to both academic knowledge and hospital practice. It bridges the research gap in the relationship between TQM practice and hospital performance and also offers a solid foundation for future academic research. The study also provides short and long-term recommendations about quality improvement to both the manager and hospital A.

Strategy for institutional improvement application of Baldrige criteria at a selected community college /

Hackett, Lelia Louise Wallace, January 2001 (has links)
Thesis (D. Ed.)--University of Texas at Austin, 2001. / Vita. Includes bibliographical references. Available also from UMI/Dissertation Abstracts International.

Investigating the relationship between the business performance management framework and the Malcolm Baldrige National Quality Award framework

Hossain, Muhammad Muazzem. Prybutok, Victor Ronald, January 2009 (has links)
Thesis (Ph. D.)--University of North Texas, Aug., 2009. / Title from title page display. Includes bibliographical references.

Strategy for institutional improvement : application of Baldrige criteria at a selected community college /

Hackett, Lelia Louise Wallace, January 2001 (has links)
Thesis (Ph. D.)--University of Texas at Austin, 2001. / Vita. Includes bibliographical references (leaves 208-213). Available also in a digital version from Dissertation Abstracts.

Strategy for institutional improvement : application of Baldrige criteria at a selected community college

Hackett, Leila Louise Wallace, 1952- 15 March 2011 (has links)
Not available / text

An analysis of the baldrige quality philosophy within the State of Ohio's Department of Education

Reid, Maurice Clifford, January 2008 (has links)
Thesis (Ph. D.)--Ohio State University, 2008. / Title from first page of PDF file. Includes bibliographical references (p. 188-193).

Quality management in the R & D departments of quality award winning manufacturing organizations /

Boyle, Todd Ashley, January 1900 (has links)
Thesis (M.M.S.)--Carleton University, 1999. / Also available in electronic format on the Internet.

Applicability of the premises of the Malcolm Baldrige National Quality Award framework to assessments of community college effectiveness

Millan, Jorge A. Palmer, James C. Hines, Edward R. January 1997 (has links)
Thesis (Ph. D.)--Illinois State University, 1997. / Title from title page screen, viewed June 5, 2006. Dissertation Committee: James C. Palmer, Edward R. Hines (co-chairs), John R. McCarthy, Anita Lupo. Includes bibliographical references (leaves 81-84) and abstract. Also available in print.

The effect of quality management practices on operational and business results in the petroleum industry in Iran

Mellat Parast, Mahour. January 1900 (has links)
Thesis (Ph.D.)--University of Nebraska-Lincoln, 2006. / Title from title screen (site viewed on Sep. 12, 2006). PDF text of dissertation: xiii, [140] p. : ill. ; 0.42Mb. UMI publication number: AAT 3208112. Includes bibliographical references. Also available in microfilm and microfiche format.

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