M.Tech (Public Relations Management, Faculty of Human Sciences), Vaal University of Technology. / It is of utmost importance for non-governmental organisations not only to use social media when it suits them but also learn to incorporate social media into their communication strategy. This study is focused on the use of social media as a dialogue tool by an NGO in Gauteng province in South Africa, namely, The Teddy Bear Clinic/Foundation (TTBC/F). Data was collected through ten semi-structured interviews with the participants being six full time employees and four volunteers who work in the marketing, public relations and fundraising department and manage the online communication for the organisation. The results of the study revealed that the NGO’s social ties are of primary importance for assuring active donor and stakeholder commitment whilst guaranteeing continued stakeholder engagement, therefore social media platforms such as Facebook and Twitter should be treated as an invaluable communication tool. Therefore, an NGO that incorporates social media in its communication strategy influences the participation of the stakeholders in the various support, fundraising and activities that promote its cause. The results of the study also revealed that although the NGO operates several social media platforms, (Facebook, Twitter and Instagram) for dialogue and relationship building and nurturing with the stakeholders. It is significantly dependent on Facebook and Twitter. The majority of its employees also believed that the NGO was using social media strategically by sending key messages to the public thereby prioritising and greatly facilitating the exchange of ideas as well as understanding the position of others, so focusing on mutuality and relationships rather than on self-interest.

Chapter 1. We develop a model of NGO-firm partnerships. An NGO can share environmental expertise with one or two competing firms, and certify their 'clean' production, important for consumers with environmental concerns. The NGO may also obtain funds from a partner firm for an environmental project, important for consumers who derive project participation warm-glow. The NGO benefits from reduced environmental damage and project realization, while firms may gain or avoid loss of profitable custom. This model allows us to understand increasingly common partnerships between firms and NGOs as mutually beneficial in a competitive setting. 'Clean' production and/or the project may be independently viable on the market, supported by consumer preferences. A viable project can then support adoption of a non-viable 'clean' technology, leading to a 'cleaner' market. However, when 'clean' production is viable, we identify a 'dirty' production damage threshold below which the NGO prefers to obtain funds for a non-viable project and partners on production with only one firm, rather than forgo the project and partner on 'clean' production with both firms instead. Moreover, this damage threshold is increasing in consumers' environmental concern, and thus can generate counterintuitive situations: less environmental concern leads to a 'cleaner' market, whereas more concern leads to a 'dirtier' market. Chapter 2. Consumers choosing amongst horizontally-differentiated products (brands) that also embody some degree of an environmental attribute, suffer stigma if they make brown choices. The intensity of that stigmatization is declining in the fraction of other consumers making similarly brown decisions. It is common to suppose that people feeling such stigma would improve environmental outcomes. We show that while the threat of stigma makes it more likely that a consumer will choose the green option from a given menu, it can reduce the incentives for firms to offer green options in the first place. In an asymmetric duopoly setting social stigma can lower or increase the likelihood of clean technology adoption and in plausible circumstances drives the high-cost firm into a 'brown trap' or the low-cost firm into a 'green trap'. While increased competition reduces the 'green trap', it exacerbates the 'brown trap'. Chapter 3. The effect of warm-glow on number of NGOs and welfare is investigated within a charity market with ideologically differentiated public goods. In this setting ideology acts as a warm-glow multiplier on donations and high enough warm-glow can push welfare into negative territory — welfare would be higher if nobody donated. Under first-best we find that an optimal number of NGOs exists even though NGOs have no costs. Under free-entry we obtain the level of warm-glow that would induce the welfare-maximizing number of NGOs to enter. A social planner can determine donor population to behave overall as if they were experiencing the welfare-maximizing level of warm-glow, and thus optimize free-entry welfare, through one of two equivalent and revenue-neutral fiscal policies: by subsidizing/taxing donations either at the source, when the donors make them, or at the destination, when the NGOs receive them.

This thesis deals with processes of recruitment and selection of employees in cultural non-profit organizations. The main goal is to describe the methods used for recruitment and selection in these organizations, compare these methods with theoretical methods and identify the specifics of recruitment and selection, which are recognized by key actors in the process. The theoretical part describes the main aprroaches to the recruitment and selection of employees, defines NGOs in general and the part of NGOs that mediate cultural activities to the public. The research uses qualitative design and depth interviews with leaders of cultural NGOs, in order to describe a method of recruiting and selecting employees and to reveal the specifics of cultural NGOs in these processes.

Master thesis called Factors Determining the Allocation of Czech NGOs' Development Assistance Projects aims to find out what are the factors that determine the allocation of development assistance projects funded from private sources. The study is based on the humanitarian and development discourses that both have their origins in the constructivist theory. The study uses data from the year of 2013 provided by Czech NGOs that work in total of 34 countries. In order to achieve its aim, the master thesis uses a method of regression analysis. The first chapter provides a broader overview of the theory of development and presents the constructivist theory with both discourses. The second chapter explains the anchoring of Czech NGOs engaged in the field of the development assistance. In the third chapter, dependent and independent variables are introduced alongside with their descriptive characteristics. The fourth chapter provides tests and the empirical analysis of the models. The estimated results of both models confirm the humanitarian hypothesis, which states that the allocation of resources for development assistance projects by NGOs is greater in countries with a higher poverty level. The development hypothesis is, however, disproved and it can be concluded that the level of democracy and...

This study contributes to the understanding of how humanitarian and development non-governmental organizations function and how they improve their work efficiency in order to be able to fulfil their goals. The thesis focus lays on the reorganization of the Swedish Red Cross and especially their new management project Framtid2020. The project’s purpose is to change the structure of the organization and hopefully make the organization more united. The thesis is using a qualitative method with 7 semi-structured interviews and two different theoretical perspectives to be able to analyze the finding as broad as possible. The interviewees are 7 different people, with different perspectives, experience and thoughts of the project. The findings from the interviews are best to summarize as hope for the Framtid2020 but also a fair for feeling overthrown and not represented. Framtid2020 is the greatest change done to the Swedish Red Cross since the creation of the organization. The core action of the project is the merging of groups. The merge is a change from decentralization to centralization, all of the Red Cross groups in the same municipality becomes one large centered controlled group. For the case of Växjö, 12 groups will become one group with one board. The two theoretical perspective that the thesis is using is David Lewis theoretical tools of development NGO´s management and Stephen Cummings perspective of centralization and decentralization. The theoretical perspectives analyze what caused the need for a reorganization this large and the material from the interviews provides what the workers see as the cause. The research questions the thesis will answer is, how has the Red Cross functioned in Växjö before the new strategy was designed, why did the Red Cross decide to undergo major structural changes, what does the new strategy look like and how have the Red Cross workers responded to the new strategy.

Food insecurity and chronic hunger are devastating global problems currently facing more than a billion people. There are many actors involved in the response to stomp out world hunger, including International Non-Governmental Organizations (INGOs). These INGOs, however, work in tumultuous environments with limited resources. This dissertation examines the INGOs involved in the food security dilemma (N=51) to investigate how they use resources to reach hungry populations. It is hypothesized INGOs use a mix of material resources and social capital to enhance their organizational performance. However, little is known about the impact these resources have on reaching communities in need. Social network analysis is used to examine the connections between and among INGOs to create a measure of organizational social capital. In addition, material resources, such as human resources, revenue and volunteers are used to examine an organization's material capacity. Material and social resources are examined through a moderated regression analysis to evaluate how they interact, and if the promotion of both types of resources is beneficial to the INGOs and the communities they serve. With data from over 1186 projects globally, results are presented regarding the effectiveness of social capital and material resources in reaching the world's "bottom billion."

M. Tech. (Department of Human Resource Management, Faculty of Management Sciences), Vaal University of Technology. / The main purpose of this study was to identify and describe the factors contributing to job satisfaction among employees of non-governmental organisations (NGOs) in Swaziland and to understand the drivers leading employees to think of quitting. Non-governmental organisations are institutions that provide employment opportunities in addition to the private sector and government institutions. The success of NGOs is determined by the availability and commitment of efficient and effective human resources. However, currently, most NGOs are highly affected by staff turnover and, therefore, the quality of the service they provide to the beneficiaries is affected and the financial and non-financial costs of filling vacant posts is significantly increased. To investigate this, a quantitative study was conducted using a structured questionnaire. A total of 300 employees working in NGOs throughout Swaziland were invited to complete the questionnaire and 197 useable responses were collected. The reliability (Cronbach’s Alpha) and construct validity (factor analysis) of the questionnaire were determined. This questionnaire was found to be reliable and valid. The statistical results obtained in this study showed that both forms of job satisfaction (intrinsic and extrinsic) have an inverse relationship with employees’ intentions to quit and that intrinsic job satisfaction was found to have a stronger influence on intention to quit.

No description available.

[pt] Esta dissertação tem como finalidade apresentar os resultados da pesquisa que teve como objetivo analisar os impactos das atividades desenvolvidas pelas Organizações não Governamentais no território de Jardim Gramacho, após o fechamento do lixão. O percurso metodológico escolhido foi ancorado na pesquisa de cunho qualitativo, e de forma sistemática e contínua voltou-se para análise documental e bibliográfica, o que possibilitou ampliar o conhecimento a respeito da realidade local, sobretudo no que diz respeito a normativa ambiental que além de determinar o fechamento do lixão, regula outras ações de compensação socioambiental no contexto urbano nos locais que abrigaram vazadouro de resíduos sólidos a céu aberto. Para escuta dos sujeitos envolvidos, utilizamos a entrevista semiestruturada, o que facilitou a complementação das informações obtidas através de documentos, além da observação direta que nos possibilitou não somente conhecer a dinâmica cotidiana, mas também os sujeitos envolvidos, tais como: agentes públicos, lideranças comunitárias, moradores, ex-catadores e catadoras do lixão e ainda trabalhadores das ONGs que atuam no território. O que nos permitiu compreender e identificar dois tipos de ações diretas realizadas pelas ONGS, visto que antes do fechamento, algumas já estavam presentes no território e desenvolviam atividades com os moradores; porém após o término das atividades de catação no lixão, houve um aumento expressivo dessas Organizações, sobretudo as que atuam aos finais de semana, ponto que nos instigou a investigar a efetividade e eficácia das ações em prol da melhoria das condições de vida da população residente, considerando que o território é reconhecido pelo estigma do lixo e pelo efetivo bolsão de miséria, gerador de desigualdade social e injustiça ambiental. Sendo assim, acreditamos que os resultados decorrentes da pesquisa, possam contribuir para ampliar discussões futuras e instigar novas pesquisas, no sentido de contribuir para a reestruturação das ações das ONG s, bem como instrumentalizar os beneficiários dos serviços prestados, no caso os moradores, para um efetivo processo de emancipação. / [en] This dissertation aims to present the results of the research that aimed to analyze the impacts of the activities developed by non-governmental organizations in the territory of Jardim Gramacho, after the closure of the dump. The methodological path chosen was anchored in qualitative research, and in a systematic and continuous way turned to documentary and bibliographic analysis, which made it possible to expand knowledge about the local reality, especially with regard to environmental regulations that, in addition to determining the closure of the dump, regulates other social and environmental compensation actions in the urban context in the places that housed solid waste dumps in the open. To listen to the subjects involved, we used the semi-structured interview, which facilitated the complementation of the information obtained through documents, in addition to direct observation that allowed us not only to know the daily dynamics, but also the subjects involved, such as: public agents, leaders community workers, residents, ex-waste pickers and waste pickers, as well as NGO workers working in the territory. This allowed us to understand and identify two types of direct actions carried out by the NGOs, since before the closing, some were already present in the territory and developed activities with the residents. However, after the end of the scavenging activities at the dump, there was a significant increase in these organizations, especially those that work on weekends, a point that prompted us to investigate the effectiveness and efficiency of actions in favor of improving living conditions. of the resident population, considering that the territory is recognized by the stigma of garbage and by the effective pocket of misery, which generates social inequality and environmental injustice. Therefore, we believe that the results resulting from the research, can contribute to expand future discussions and instigate new research, in order to contribute to the restructuring of the actions of NGOs, as well as to equip the beneficiaries of the services provided, in this case the residents, for an effective emancipation process.

No description available.