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Utilisation of the employee health and wellness services at Kimberley Hospital ComplexMogotsi, Bulelwa Rose 22 February 2012 (has links)
M.P.H., Faculty of Health Sciences, University of the Witwatersrand 2011 / Background: The Employee Health and Wellness (EHW) Centre at the
Kimberley Hospital Complex (KHC) started off as a staff clinic, rendering nursing
services to staff members with occupational injuries and minor ailments such as
influenza, colds and headaches. Since the EHW Programme was introduced in
2004 there has been no evaluation of the services provided. There is no
information about referrals and current usage of the service, which compromises
further planning.
Study aim: The aim of the study was to describe the extent and patterns of
utilization of the Employee Health and Wellness Services at the Kimberley
Hospital Complex for the period 1 January 2008 to 31 December 2009.
Methodology: This was a cross sectional descriptive study, involving a
retrospective record review at the EHW Centre. Data extraction from various data
sources was recorded on data collection tools using coding instead of names to
protect the identity of the employees.
The study setting was the EHW Centre at Kimberley Hospital Complex, which is
the only hospital with a Centre for Employee Health and Wellness in the Northern
Cape Province.
Conclusion: The utilization rate of the EHW services at KHC is generally low
(6.2% and 6.4%) in 2008 and 2009 respectively. There is a need for further
research to determine the reasons for low utilisation through employee and
employer interviews and focus group discussions. An interesting fact is the steep
increase in the number of employees with multiple visits. It would be interesting
to conduct a study that will determine the reasons for multiple visits in one month.
There was no significant difference between the age and utilization of EHW
services but there was a significant association between gender and components
of services used, (chi-square test, p<0.001) for both PHC and OHS components.
More males used the PHC component whilst more females used the OHS
component of the services. While the reasons have not been established, it may
possibly be related to a larger number of female employees in the professional
category in the health sector. Thus there is a need for further research to explore
the gender mismatch in utilising PHC and OHS components of the services. The
Wellness programme was minimally used. There was no significant association
between age and medical aid status and the usage of service components. The
average length of employment for employees who visited the EHW centre was
less than 10 years; there was no significant difference in usage of the service
between more experienced and less experienced staff.
There is a need for further studies to explore reasons for the low utilization rate of
the EHW services as well as the perceptions of service providers and employees
regarding the utilisation of these services at Kimberley Hospital Complex.
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Employee satisfaction with occupational health practitioners in the Gert Sibande District in MpumalangaNaicker, Kavitha January 2018 (has links)
A research report submitted to the Faculty of Health Sciences,
University of the Witwatersrand, Johannesburg,
in partial fulfilment of the requirements for the degree of
Master of Science in Nursing
Johannesburg 2018. / Background
Client satisfaction is an increasingly important concept in service delivery, especially in the health
sector. Knowing whether clients are satisfied has a multi-faceted effect. Besides being a
determinant of quality service and care, satisfaction encourages happy clients to return to the
service/company, so that the company retains their clientele, and may attract more.
Purpose
The purpose of this study was to explore and describe the employees’ level of satisfaction with the
occupational health practitioners (OHPs) at one of the occupational health services (OHSs) in the
Gert Sibande District in the Mpumalanga Province.
Objectives
The purpose of this study was to:
1. ascertain the specific demographics of employees presenting at the occupational health service
(OHS)
2. ascertain and describe employees’ overall satisfaction with the occupational health
practitioner’s (OHP’s) consultation on their visit
3. describe employees’ levels of satisfaction with how they were managed on their visit
4. explore and describe employees’ perceptions regarding the OHS environment
5. describe the level of trust in the relationship between the employee and the OHP.
Research design and method
This study made use of a quantitative cross-sectional descriptive study design to measure
satisfaction experienced by clients entering and using a specific occupational health service. The
survey method used was based on the Patient Satisfaction with Occupational Health Physicians
tool developed by Verbeek, de Boer, van der Weide et al. (2005).
Data analysis
Data was captured using the guidelines provided by Verbeek et al. (2005) and was analysed using
the Data Analysis and Statistical Software Version 14.1 software (STATA) computer package.
Descriptive and inferential statistics were used to analyse the data. Statistical assistance was
provided by a biostatistician at the Health Sciences Faculty of the University of the Witwatersrand
in Johannesburg. Data were presented in tables and figures. Categorical data was presented using
frequencies (number of occurrences) and percentages.
Main findings
Participants surveyed had a mean age of 33.87, with the majority being male, while the highest
education attained was at the secondary level. Although 43.4% of participants had never used the
service before, the arithmetic mean of the overall satisfaction rating with the OHP service was
found to be 9.06 out of 10, implying that both new and returning participants experienced a high
level of satisfaction. Most subscales showed an overall mean rating of more than 4, again implying
that participants were satisfied with the services rendered.
Conclusion
Literature reveals that limited research has been done on South African employees’ levels of
satisfaction with occupational health practitioners (OHPs). For this reason the researcher decided
to ascertain and describe employees’ overall level of satisfaction with OHPs, finding a high level
of satisfaction amongst the participants in this study. Ultimately, employees’ satisfaction is a
strong indicator of quality of care, and employees should be able to voice their opinions on the
quality of care received.
Recommendations
The occupational health nurse practitioner (OHNP) should be encouraged to participate in
research- and evidence-based practice, as well as to formulate satisfaction surveys related to the
specific workplace based on the workers’ needs, in order to identify strengths and weaknesses in
the service provided. Further studies should be conducted on OHP services in South Africa. These
studies can take place in different industries and provinces to ascertain if the results obtained
herein are generally prevalent or will be contradicted. Furthermore, alternate methods of data
collection such as qualitative one-on-one interviews should be used to yield more in-depth
information on the satisfaction of employees with OHSs.
Keywords
Employee, Occupational Health Practitioner, Satisfaction, Occupational Health Service, Survey / LG2018
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A Proposed industrial hygiene program based on an integrated service with the local health departments a report submitted in partial fulfillment ... Master of Public Health ... /Garber, Louis F. January 1947 (has links)
Thesis equivalent (M.P.H.)--University of Michigan, 1947.
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A Proposed industrial hygiene program based on an integrated service with the local health departments a report submitted in partial fulfillment ... Master of Public Health ... /Garber, Louis F. January 1947 (has links)
Thesis equivalent (M.P.H.)--University of Michigan, 1947.
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Workplace health promotion in a sample of New York State small businesses : a description of current programs and associated organizational factors /Vicenzi, Angela E. January 1984 (has links)
Thesis (Ed. D.)--Teachers College, Columbia University. / Typescript; issued also on microfilm. Sponsor: John P. Allegrante. Dissertation Committee: David E. Wilder. Bibliography: leaves 139-146.
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The relationship between fitness-based incentive programs and exercise adherence in a corporate fitness facility /Moore III, Elwood D., January 2003 (has links) (PDF)
Thesis (M.S.) in Kinesiology and Phyiscal Education--University of Maine, 2003. / Includes vita. Includes bibliographical references (leaves 56-58 ).
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Corporate wellness programmes and organisational cost savingsBlake, Alison Stephanie 05 August 2016 (has links)
This research report submitted to the Faculty of Management,
University of the Witwatersrand, in partial fulfillment of the
requirements for the degree of
Master of Management
January, 1995 / There is mounting concern about the increasing cost of
healthcare, marketing it unaffordable for more people. Until
recently, healthcare has been reactive and curative, in the main"
as opposed to proactive and preventive. In the USA and
Australia, much research has been undertaken on tne
effectiveness of wellness programmes - any programme which
aims to educate individuals On unhealthy practices and lifestyles,
and thereby pre-empt or avoid severe ill1ness. In this country,
wellness programmes are a relatively new approach. [Abbreviated Abstract. Open document to view full version]
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A study of the need for public health nursing service in selected industries in British Columbia a thesis submitted in partial fulfillment ... Master of Public Health ... /Frith, Monica Mary. January 1944 (has links)
Thesis (M.P.H.)--University of Michigan, 1944.
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A federal division of industrial hygiene for Brazil a thesis submitted in partial fulfillment ... Master of Public Health ... /Ottati, Fernando Camillo. January 1945 (has links)
Thesis (M.P.H.)--University of Michigan, 1945.
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A study of the need for public health nursing service in selected industries in British Columbia a thesis submitted in partial fulfillment ... Master of Public Health ... /Frith, Monica Mary. January 1944 (has links)
Thesis (M.P.H.)--University of Michigan, 1944.
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