Effective and satisfactory security service is critical to private security officers (PSOs) working in the private, state-owned and public sectors as it plays a pivotal role in improving organisational productivity and helps to promote good working relationships. When PSOs project poor attitudes, clients are seriously affected by such negative behaviour and the level of service rendered will eventually deteriorate. This study sought to understand and explore the factors that contributed to unsatisfactory services rendered by PSOs at GPW in Tshwane. The researcher utilised a nonexperimental quantitative research approach and a self-administered questionnaire survey was used to collect data. Data collected was analysed and interpreted using quantitative methods and procedures. The findings emanating from the research revealed that the levels of service rendered by PSOs at GPW in Tshwane was ineffective and unsatisfactory and various factors contributed to ineffective service delivery. Several recommendations are proposed to improve the level of service rendered by PSOs. / Criminology and Security Science / M. Tech. (Security Management)

Since the early 1960s location problems have been used throughout various industries and in various countries. During recent years the field of location problems has become increasingly popular due to the fact that it is applicable in real life situations – especially in emergency services such as hospital, police station and ambulance locations to name a few. Despite the fact that location problems are so widely used with great success, it is still not being used to full potential in industries where it can have a major impact. One of these industries is the private security industry in South Africa. This dissertation addresses various mathematical models that can assist the management of privately owned security companies to determine strategic locations for their reaction vehicles, these locations will increase both resource utilization and improve the level of service they provide to customers. These models are used in different scenarios to see how the models adapt to input changes. / Dissertation (MSc)--University of Pretoria, 2014. / Industrial and Systems Engineering / MSc / Restricted

La création, en 2011-2012, du Conseil national des activités privées de sécurité (CNAPS), nouvelle agence parapublique chargée de la régulation et du contrôle de la sécurité privée réglementée, a été perçue, tant par les professionnels du secteur que par les autorités publiques et même politiques (« révolution du secteur trente ans après la loi de 1983 »), comme une réforme fondamentale répondant aux évolutions de la sécurité privée. Cette réforme, qui intervient 30 ans après la première loi, celle du 12 juillet 1983, dite fondatrice en matière de sécurité privée, n’en est-elle qu’un lointain avenant ? Elle nécessite de réinterroger, après les avoir d’abord construites, les deux termes de l’articulation entre l’Etat et la sécurité privée, à savoir la régulation de la sécurité privée et la coproduction public/privé de la sécurité, jusqu’à poser la question de l’existence d’une politique publique de la sécurité privée.Associée à la création de la Délégation interministérielle à la sécurité privée (DISP) en 2010, devenue Délégation aux coopérations de sécurité en 2014, la question du sens et de la portée de ces évolutions administratives se pose : pourquoi et comment l’Etat en est-il arrivé à mettre en place une nouvelle régulation de la sécurité privée ? Comment qualifier et caractériser cette « régulation » ? Quelle est sa nature et quels sont les premiers résultats ?Dans le cadre de l’analyse cognitive de l’action publique, le registre de la traduction sera un outil théorique utile pour comprendre les modalités d’avancée de ces réformes.Un prologue définissant la place du chercheur dans l’objet d’étude et un épilogue dépassant la chronologie de l’étude (post-2014) contextualisent un peu plus largement, enfin, cette analyse sociologique de l’action publique. / The creation, in 2011-2012, of the National Council for Private Security Activities (CNAPS), a new parastatal agency in charge of regulating and controlling regulated private security, was perceived by professionals in the sector and By public and even political authorities ("the sector revolution thirty years after the 1983 Act"), as a fundamental reform for all the problems of the private security sector.Associated with the creation of the Interministerial Delegation for Private Security (DISP) in 2010, which became the Delegation for Security Cooperation in 2014, the question of the meaning and scope of these administrative developments arises: why and how the State managed to set up a new law enforcement for private security? How to describe and characterize this “law enforcement”? Which is its nature and what are the first results?The translation register, in a cognitive approach to public policy, will be a useful theoretical tool to understand the modalities of progress of these reforms.Is this reform, which takes place 30 years after the first law of 12 July 1983, the so-called founder in the field of private security, a distant endorsement? It needs to re-examine, after first constructing them, the two terms of the articulation between the State and private security, namely the public control of private security and public / private co-production of security up to raise the question of the existence of a public policy on private security.A prologue defining the place of the researcher in the object of study and an epilogue emerging from the chronology of the object (post-2014) contextualize a little more broadly, finally, this sociological analysis of public action.

No description available.

The dominant trend in international security over the past decade has been a move towards ‘remote control’: the increasing use of special forces, private military and security companies and remote systems at the expense of the engagement of large forces. Paul Rogers analyses how this trend has developed, and asks whether it can really provide an appropriate response to the likely threats against global security in the coming years.

This study aimed to analyse the development and growth of the Kenyan private security sector, and to establish its role and impact on safety and security. The study included determining the impact of the private security sector in Nairobi and the mobile patrol functions on safety and security in Kenya. Furthermore, to determine the impact of the Kenyan private security sector on loss prevention functions; reviewed how special events security and private investigation functions affect the safety and security of Kenyans; and also considered how in-house security functions of the private security sector further influence safety and security in Kenya. The researcher reviewed previous studies with a view to establish academic gaps which the present study sought to bridge. This study adopted a census survey design and employed quantitative research methods as the main approach to guide the study. The research targeted all of the private security firms in Kenya. There are 23 listed security firms under the Kenya Security Industry Association (KSIA) and 44 under the Protective Security Industry Association (PSIA) - a total of 67 security firms in Kenya. The research instrument used for data collection was a questionnaire to elicit the required information from the respondents. The respondents were either the Managing Director or Head of Security at these firms, since they have a broad knowledge about the business activities being conducted by the company. Most of them have been with the company for a significant number of years. Emanating from the research findings it is recommended that the security firms should better train the private security guards in order to enhance overall security being provided to clients. Security guards must be able to respond to different changes in their environment, which include action such as traffic movement; ensure the safety of people among and inside different localities; observing and handling the admittance and exit of individuals and cars and evaluating and monitoring individuals and coming up with a policy and legal framework for regulating and observing Private Security Company (PSC) activity. The study concludes that the private security sector in Kenya impacts on and influences overall safety and security. The study, therefore, finds that there has been growth and development of the private security sector in Kenya and it continues to do so currently. Finally, advances the view that a significant relationship does exist between the functions of the private security sector and the development of the private security sector in Kenya which have had an extensive influence on levels of safety and security in that country. / Criminology and Security Science / M. Tech. (Security Management)

published_or_final_version / History / Doctoral / Doctor of Philosophy

This study aimed to analyse the development and growth of the Kenyan private security sector, and to establish its role and impact on safety and security. The study included determining the impact of the private security sector in Nairobi and the mobile patrol functions on safety and security in Kenya. Furthermore, to determine the impact of the Kenyan private security sector on loss prevention functions; reviewed how special events security and private investigation functions affect the safety and security of Kenyans; and also considered how in-house security functions of the private security sector further influence safety and security in Kenya. The researcher reviewed previous studies with a view to establish academic gaps which the present study sought to bridge. This study adopted a census survey design and employed quantitative research methods as the main approach to guide the study. The research targeted all of the private security firms in Kenya. There are 23 listed security firms under the Kenya Security Industry Association (KSIA) and 44 under the Protective Security Industry Association (PSIA) - a total of 67 security firms in Kenya. The research instrument used for data collection was a questionnaire to elicit the required information from the respondents. The respondents were either the Managing Director or Head of Security at these firms, since they have a broad knowledge about the business activities being conducted by the company. Most of them have been with the company for a significant number of years. Emanating from the research findings it is recommended that the security firms should better train the private security guards in order to enhance overall security being provided to clients. Security guards must be able to respond to different changes in their environment, which include action such as traffic movement; ensure the safety of people among and inside different localities; observing and handling the admittance and exit of individuals and cars and evaluating and monitoring individuals and coming up with a policy and legal framework for regulating and observing Private Security Company (PSC) activity. The study concludes that the private security sector in Kenya impacts on and influences overall safety and security. The study, therefore, finds that there has been growth and development of the private security sector in Kenya and it continues to do so currently. Finally, advances the view that a significant relationship does exist between the functions of the private security sector and the development of the private security sector in Kenya which have had an extensive influence on levels of safety and security in that country. / Criminology and Security Science / M. Tech. (Security Management)

The high levels of crime in South Africa are a popular topic of conversation amongst South Africans. As a result of the high levels of crime in South Africa, many South Africans employ private security companies in order to protect themselves and their property. The opinion exists that these private security costs should be allowed as a deduction against their taxable income. The study investigates certain factors that may influence crime, the private security industry and these companies’ perception on the duties of the South African Police Service. In order to determine private security companies’ perception on the duties of the South African Police Service, a questionnaire was conducted. The results reflected not only that private security companies are more effective and proactive in the prevention of crime, but also that they have a faster reaction time to emergency calls than the South African Police Service. This can lead one to argue that it has become a necessity to incur private security costs in South Africa. It also discusses current South African tax legislation in comparison with international trends. The study concludes whether the deduction of private security costs for the individual against taxable income is allowed in South Africa. AFRIKAANS : Die hoë vlakke van misdaad in Suid-Afrika is ‘n gewilde onderwerp van bespreking onder Suid-Afrikaners. As gevolg van die hoë vlakke van misdaad in Suid-Afrika stel baie Suid- Afrikaners privaat sekuriteitsmaatskappye aan om hulself en hul eiendom te beskerm. Menige Suid-Afrikaners is van mening dat hierdie privaat sekuriteitsuitgawes as ‘n aftrekking teen hul belasbare inkomste toegelaat moet word. Die studie ondersoek sekere faktore wat misdaad kan beinvloed, die privaat sekuriteitsmaatskappy industrie en hierdie maatskappye se opinie van die Suid-Afrikaanse Polisiediens se verantwoordelikhede. ‘n Vraelys is gebruik om privaat sekuriteitsmaatskappye se opinie rakende die verantwoordelikhede van die Suid-Afrikaansie Polisiediens te bepaal. Die resultate dui daarop dat privaat sekuriteitsmaatskappye nie net meer effektief en proaktief is in die voorkoming van misdaad as die Suid-Afrikaanse Polisiediens nie, maar ook dat hulle ‘n vinniger reaksietyd het na ‘n noodoproep ontvang is. Dit kan tot aannames lei dat dit ‘n noodsaaklikheid geword het om privaat sekuriteitsonkostes in Suid-Afrika aan te gaan. Die studie stel ook ondersoek in na huidige Suid-Afrikaanse belastingwetgewing in vergelyking met die internasionale werkswyse en sluit af met die antwoord op die vraag of privaat sekuriteitsuitgawes belastingaftrekbaar is vir Suid-Afrikaanse individue. / Dissertation (MCom)--University of Pretoria, 2013. / Taxation / unrestricted

Crime is rife in South Africa. Explanations abound for the high crime statistics, including the weakening of the family unit, the political history of South Africa, urbanisation and the fast growing urban neighbourhood, a weak criminal justice system and the abundant availability of firearms. In the quest to prevent crime, the private security industry has become a key performer in helping to deter and prevent crime and criminal activities. Yet there are no set criteria for selecting security officers against the backdrop of the high crime rates and a growing private security sector. Therefore the purpose was to develop a competency model for the selection of security officers for the safekeeping and protection of persons and property in the Thaba Tshwane area. I chose to do qualitative research using an interpretive approach in an attempt to understand the views of the participants concerning the work context and requirements of security officers. A grounded theory approach to the strategy of inquiry was employed as it was best suited to keeping the information that was gathered grounded in the participants’ own opinions. The focus of this research was on designing a competency model for security officers for selection purposes. Data were gathered through disciplinary records and open-ended structured interviews where the repertory grid and the behavioural event interview were applied.Eight subject matter experts, who included security officers, managers and a client working in the security industry, were used. The result of the study was a competency model of nine competencies and their definitions, which were grounded in the data and critical in functioning as an efficient security officer. / Industrial and Organisational Psychology / M.Com. (Industrial and Organisational Psychology)