During the past several years, the publicized successes of Japanese production management techniques have created an interest in the potential of these techniques for application in an American manufacturing environment. One such Japanese technique that has been the focus of much attention from American manufacturers and production managers is the "just-in-time (JIT)" technique implemented with "Kanbans.”¹ However, the applications of the JIT technique in Japan that have been reported have been for large scale assembly line operations that, in general, encompass the unique physical and philosophical characteristics typical of Japanese production systems. The factors that contribute to the success of the JIT system in Japan are frequently not exhibited in manufacturing systems in the United States, especially in American systems that combine assembly and shop-type operations and encompass a high degree of system variability. As such, it is questionable whether the JIT technique can be successfully adapted to American manufacturing systems~that do not display the characteristics of Japanese production operations. Nevertheless, a number of American manufacturing companies, in hope of achieving at least some of the Japanese success in inventory control, quality control and production scheduling, have begun implementing the JIT technique in their own unique production environment. The purpose of this dissertation is to investigate implementing JIT in a non-Japanese production environment and to show how JIT can be adapted so that it can have a broader range of applicability, especially under the particular set of conditions that are very likely to exist in many American production environments. ¹Toyota uses a system of cards, called Kanbans, to control inventory and schedule production in their automotive assembly plants. / Ph. D.

U.S. companies have implemented just-in-time purchasing (JITP) and total quality management (TQM) techniques to improve their global competitive position. The lack of empirical research on these techniques with firm's performance is the reason to explain further their strategic values as management innovations in different types and sizes of organizations. From a theoretical foundation on the relations between innovation, strategy and performance, the following research questions were generated: (1) Are JITP and TQM positively related to the firm's performance?, (2) Do the combination/sequence of implementing JITP and TQM have a relation with the firm's performance?, and (3) Is the relationship between JITP and TQM to the firm's performance moderated by any of industry type, firm size,firm type and/or duration of JITP and TQM techniques? A model is developed and hypotheses are proposed. A survey is mailed to firms operating in the U.S. that have implemented one or both techniques. Questionnaire items measuring JITP, TQM, performance, and moderating variables - industry type, firm size,firm type, and duration of JIT purchasing and TQM techniques— are either developed or borrowed from other studies. From rosters of the American Society for Quality Control and the National Association of Purchasing Management, 1884 target respondents result in a 20.3 percent response rate. Reliability and factor analysis of the constructs are established. The research model is tested by canonical correlation analyses before a separate hierarchical regression analysis of sets is run for each of the three performance factors: financial and market, time-based quality and material productivity. The extent of JITP and TQM implementation positively and significantly relate with firm's performance. Furthermore, the relation between JITP and financial and market performance is higher in industries that face high foreign competition. Firm size, firm type and duration of JITP and TQM techniques are nonsignificant moderators. An improved research model is offered.