The purpose of this study was to evaluate and examine governance structures and practices and service delivery to provide comprehensive understanding of governance and service delivery situation at sub-national levels in Namibia. Public service agencies are presumed to lack good governance practices which adversely affect service delivery. It was argued that good governance practices improve public service performance and ultimately enhances service delivery. Furthermore, the study noted that the delivery of basic services such as potable water, health, education, electricity and proper road communication can augment the living standard of the people. Various public service reforms undertaken by the Government of Republic of Namibia since independence in 1990 explain government’s resolve to good governance and improved service delivery. Consequently, workable relationship between government and citizens is needed to realise national development plans and Vision 2030. The study used the Oshana Region case study in order to determine whether governance practices have bearing on service delivery at sub-national levels in Namibia. Qualitative research approach was utilised and qualitative data were collected in addition to rigorous literature review and analysis. Scientifically, gathered information suggested that good governance practices are certainly fundamental to service delivery and subsequently improve people’s living standard particularly those residing in rural areas. The study found that the Namibian government exercised good governance practices and provided basic services to citizens. Nonetheless, inappropriate governance practices by some public institutions delay service delivery. The study concluded that while poor governance and ineffective service delivery are considerable challenges faced by public service, they are not insurmountable. The thesis acknowledged a significant progress made by creating governance structures at sub-national levels to provide and accelerate the delivery of essential services to citizens in Namibia. Notwithstanding the above, more still need to be done to improve the socio-economic welfare of Namibian people. Therefore, the research recommended that the Government of Republic of Namibia ought to provide sufficient resources and promote public participation to address the needs and aspirations of the citizens particularly the previously marginalised people in rural areas. Moreover, sub-national governance structures should be strengthened and essential government functions and services be devolved. / Public Administration and Management / D. (Public Administration)

本文透過取得資訊的權利和公民參與程度的高低作為指標，討論生活在風險社會中，開放政府在台北市的表現情形。研究者採用世界正義計畫的開放政府指數為問卷作為基礎並且修改，以台北市為範圍。大眾問卷旨在探討不同年齡層對於取得資訊的權利和公民參與之見解是否有不同看法，而專家問卷則探討不同領域的專家對於取得資訊的權利和公民參與之見解是否有不同看法。 根據學者Gwanhoo Lee和Young Hoon Kwak所提出的開放政府程度之檢視以及開放政府的三大準則—透明、公共參與、合作，對照本研究之測量，本研究發現：台北市公民與專家對資訊的準確程度未呈現質疑態度，而資訊品質之評價亦為正面，符合「資料透明」。然而，普遍來說公眾會隨著年齡不同而對於公民參與的認知有所不同，實際參與的次數也不高。綜上所述，本研究認為台北市開放政府的情形有涵蓋資料透明但缺乏「公民參與」。也因為缺乏公民參與，以至於合作的概念目前尚未實踐。至於如何突破現階段的困境，可做為將來研究的方向。 / This paper uses right to information and the level of civic participation as indicators to discuss citizens living in a risk society how the open government performs in Taipei City. The study adopts the World Justice Project(WJP) Open Government Index as the foundation of questionnaires and has done some revision, focusing on the case in Taipei City. The general public questionnaire aims to survey whether citizens in different age ranges hold different opinions toward right to information and civic participation; Expert questionnaire, on the other hand, is to investigate whether experts have different perspectives toward these two indicators. Based on the survey of the level of open government and the three principles proposed by Gwanhoo Lee and Young Hoon Kwak: transparency, public participation, and collaboration in contrast to the assessment of the study, the paper discovers that citizens and experts in Taipei City are undoubting of information accuracy and hold positive feedback to information quality, which corresponds to “information transparency.” However, generally the public varies in the understanding of civic participation as citizens age. The frequency of the actual participation remains low. In sum, the study deems that open government in Taipei City has incorporated information transparency but lack “civic participation.” Because of this, the concept of “collaboration” has not yet achieved. As for how to break through the current difficulties, it can serve as a research direction in the future.

Thesis (MA (Public and Development Management))-- University of Stellenbosch, 1995. / ENGLISH ABSTRACT: This study assesses public participation in public policy making by way of a case study approach. The Regional Education Boards and the Regional Services Council form part of the case study evaluation of public participation in public policy making. In essence, a structural-functionalist analysis of the two cases is given. From this approach this study points out what the activities of the two institutions are, what services they render and the policy measures with which they are engaged in. This is imperative because by way of an analysis, the extent to which the public is allowed to participate in the policy making process, with reference to the two institutions, is determined. Before the assessment of the two cases a conceptual framework pertaining to public participation in public policy making is given. In this conceptual framework the different typologies, policy levels, participants and the modes of public participation in public policy making are highlighted. In earlier years public participation in public policy making was simply seen as being confined to voting turn-out. As the study of public policy making expanded the operational definition of public participation was broaden to include activities such as campaigning, handing petitions to members of parliament, attending political meetings, writing letters to communication media, written representations submitted to a minister and protest action. Thus, as the study of public policy making expanded it became clear that separate participation modes exist because the activities which emanates from the implementation of public policy differ systematically in the requirements it place on the citizens. What is significant of this thesis is that it proposed a nine-point criteriological model for effective participation in public policy making. Each criterium is analyzed in depth and it is indicated how important it is for effective public participation in public policy making. / AFRIKAANSE OPSOMMING: Hierdie studie bepaal publieke deelname in openbare beleidmaking by wyse van 'n setwerklike benadering. Die Onderwysstreekrade en die Streekdiensterade vorm deel van hierdie evaluering van publieke deelname in openbare beleidmaking. Vir hierdie benadering word 'n strukturieel - funksionele uiteensetting van die werkswyse en beleidsmaatreëls van die twee instansies gegee. Hierdie uiteensetting is belangrik omrede, deur middel van 'n analise, daar bepaal word tot watter mate die publiek deel uitmaak van die beleidmakingsproses ten opsigte van die twee instansies. Voor die uiteensetting van die setwerklike benadering word 'n raamwerk met betrekking tot die konsepte wat van toepassing is op publieke deelname in openbare beleidmaking, gegee. In hierdie raamwerk word die verskillende tipologieë, beleidsvlakke, deelnemers en die verskillende maniere van publieke deelname in die openbare beleidmakingsproses, uitgebeeld. In vroeër jare was publieke deelname in openbare beleid gesien as bloot deelname aan verkiesings. Namate die studie van openbare beleid uitgebrei het, het die operasionele definisie van publieke deelname groter geword om aktiwiteite soos petisies aan parlementslede, bywoning van politieke vergaderings, briewe aan kommunikasiemedia, geskrewe voorleggings aan ministers en protesaksies in te sluit. Dit het derhalwe duidelik geword dat daar verskillende maniere is betreffende publieke deelname omrede die aktiwiteite wat vloei uit die implementering van openbare beleid in verskillende gemeenskappe, verskillend is. Wat die studie merkwaardig maak is dat dit 'n nege-punt kriteriologiese model vir effektiewe publieke deelname in die openbare beleidmakingsproses voorstel. Elke kriteria word in diepte geanaliseer en dit word uitgewys hoe belangrik dit vir effektiewe publieke deelname in die openbare beleidmakingsproses is.

The thesis shows how different aspects of sustainable development have been handled or not handled in the third generation infrastructure development in Sweden. The difference between the design of the 3G development – emphazising competition, growth and regional access, based on a strong technological optimism - and the implementation, as the roll out struck the landscape, including the non-handled radiation issue and the legal changes in order to facilitate the roll out, is discussed and analyzed. The roll out formally started in late 2000 as the licence allocation process, the so called beauty contest, was finished. Four operators were to build partly competing systems within three years, each covering 8 860 000 persons, more than 99,98 percent of the populated areas. The Post and Telecommunications Agency can sanction operators not fulfilling licence conditions by a considerable fine. The coverage by the end of the period was between 66 and 74 percent of the promised 8 860 000, with only three remaining operators still participating. Not until 1 December 2006 did the first operator report the required coverage, followed by the two remaining operators by 1 June 2007. The municipal permit handling was blamed for the delay, a reason that “could not have been foreseen”, which helped the operators avoid sanctions from the PTA. The thesis shows that a slow municipal permit process can not explain the lack of coverage in some areas of Sweden. Environmental aspects were not handled at national level but assessed locally in the building permit handling, as well as the regional 12:6 consultations at the County Administrations. This is why the municipal permit process holds many of the keys regarding environmental management and planning. Therefore the permit processes regarding 3G masts has been charted as they developed in time and screened for main issues and conflicts. Public participation can be found in the local context tied to the legal concept of being a concerned party in the permit process, or the 12:6 consultation. In spite of this, the much debated radiation issue is lifted from the participative aspects and legally defined as not relevant. The theoretical basis of the analysis combines spatial planning and sociology of law, applying the sociological concept of norms as entities controlling action on the discussion of two different paradigms of governance derived from planning theory. The thesis project has been a part of a study within the MiSt programme, an interdisciplinary research programme on tools for environmental assessment in strategic decision making funded by the Swedish Environmental Protection Agency. Supervisors: professor Lars Emmelin, School of Planning, Blekinge Institute of Technology Karsten Åström, professor in sociology of law, Lund University / MiSt Report 4

The purpose of this research is to determine the extent of public participation in waste management, willingness of the community to assist the municipality in waste management and how the officials involve the community as partners in waste management. Waste management has become a big environmental challenge in Sedibeng District Municipality due to rural- urban drift leading to population increase in the region. In cities and towns where there is population increase there is excessive generation of waste which demands new methods of waste management including public engagement and participation. This can be achieved through education and awareness campaigns in all municipality Wards to capacitate residents to minimize waste at household level. Community participation in waste collection, prevention of waste generation, recycling methods and assistance of waste management departments is one of the recommended methods and solution to waste collection challenges. The challenge in waste management is how to identify the informal sector stakeholders that can be involved in sorting of recyclable waste material that has been separated at source. Another challenge is how private sector can be approached to participate in household refuse collection to reduce backlog of un-serviced areas in the three local municipalities of Sedibeng District Municipality. The objectives of the research are: firstly, to determine the status quo of the household waste collection in the three local municipalities comprising Sedibeng District Municipality. Secondly, it is to determine the extent of backlogs emanating from the un-serviced households in Emfuleni; Midvaal and Lesedi local municipalities. Thirdly, it is to determine how local communities, informal sector and private sector can be involved in waste solutions. Fourthly, it is aimed to identify limitations; constraints and challenges that confront municipalities in engaging stakeholders in waste management solutions. The responses were from the officials of the three local municipalities, relevant supporting departments and stakeholders. Qualitative research and data was collected through questionnaires and interviews. Findings of the research indicated, among others, that: *Though sustainable household collection services are rendered in the three local municipalities, there is a backlog of 10 000 houses at Emfuleni, 270 at Midvaal and 6 000 at Lesedi local municipalities *There are no other stakeholders rendering waste management services in the region except for the operations of the landfill sites *Only 35% of householders recycle at source. The residents are prepared to participate but lack knowledge *The study revealed that in public participation, the community, Office of the Speaker, officials and Executive Mayor are the most important stakeholders to promote sustainable waste management services. They should ensure that public participation policies and strategies are implemented in the region. The study recommends, among others, that municipalities must support the community in the form of education and awareness campaigns, recycling at source, establish infrastructure for recyclable and separated goods, how to establish co-operatives and public-private-partnerships in waste management. New approaches such as composting of organic waste, proper disposal of electronic, medical and hazardous waste need to be communicated to the public. The study ends with recommendations for further research to be pursued in the following fields of study: *The role of the private sector in a municipality. *Integrated Waste Management Plans as tools to promote public participation in the Sedibeng District Municipality *Education and awareness to the public as a strategy to promote sustainable development in waste management in the Sedibeng District Municipality *The impact of waste storage containers in the prevention of illegal dumping in local municipalities *The role of environmental committees within a municipality in waste management and public participation / PhD (Public Management and Governance), North-West University, Vaal Triangle Campus, 2013

Despite growing scrutiny of Environmental Impact Assessment (EIA) in Canada and worldwide, the follow-up and monitoring component remains under practiced, leaving EIA decision-makers and practitioners with little understanding of the accuracy of impact predictions made and the effectiveness of mitigation measures developed during the EIA project-planning phase. The Minister’s Expert Panel further highlighted the importance of enhancing follow-up and monitoring during the recent review of EIA processes in Canada. The research identifies six leading edge practices for next generation EIA follow-up and monitoring: public and Indigenous participation, continuous learning, clear roles and responsibilities, independent oversight, adaptive management and traditional knowledge. Approaches to implement those practices in a Canadian context are explored and supported by guidance that captures the learning potential of EIA follow-up and monitoring. The six practices are intended as a package and are presented with practical guidance for proponents, regulators, consultants and others involved in EIA. / May 2017

Thèse numérisée par la Division de la gestion de documents et des archives de l'Université de Montréal.

Ce mémoire de maîtrise s’intéresse à la portée et aux limites de la participation publique à la gestion des ressources naturelles. Plus spécifiquement, une étude du cas de la Commission Coulombe est réalisée afin de déterminer, d’une part, dans quelle mesure la participation délibérative a favorisé l’émergence de nouveaux discours et quels ont été ses effets politiques, d’autre part. L’argumentation se fonde sur une approche discursive-institutionnelle et, plus précisément, sur la notion d’arrangement politique développé par Bas Arts et Pieter Leroy. L’étude de la Commission Coulombe révèle que la participation délibérative a permis de renforcer la légitimité des institutions étatiques, elle a encouragé l’émergence de préoccupations et de notions nouvelles, elle a eu des effets sur l’élaboration des règles, des politiques et des programmes et a permis une certaine redéfinition des rapports de pouvoirs entre les acteurs du régime forestier québécois. Ses effets sont cependant ambivalents en termes de démocratisation de la gestion publique. Les pouvoirs publics ont utilisé la Commission pour rétablir leur crédibilité, justifier des décisions impopulaires et faire avancer les grandes orientations du gouvernement. De plus, les acteurs qui ont acquis le plus de pouvoir et les enjeux qui ont émergés de façon la plus marquée sont ceux qui étaient favorisés par le contexte politique de modernisation de l’État québécois. / This master’s thesis addresses the scope and limits of public participation in the management of natural resources. More precisely, a case study of the Commission Coulombe is made to determine, on one hand, how deliberative participation has encouraged the emergence of new discourses and what the political effects of this recognition were. The theoretical approach underlying the argument made in this dissertation is both discursive and institutional. It is based on Bas Arts and Pieter Leroy’s “political arrangement” notion. The analysis of the Coulombe Commission reveals that deliberative participation reinforced the legitimacy of state institutions, encouraged the emergence of new concerns and concepts, had effects on the elaboration of rules, policies and programs and fostered – to an extent – a redefinition of the power relations among the actors of Québec’s forest regime. However, its effects on the democratization of public management remain limited. Government officials made use of the Coulombe Commission to reestablish their credibility, to justify unpopular decisions and push forward the principal orientations of their government. Furthermore, the social actors who gained the most power and the issues who became prominent are those who were advantaged by Québec’s political agenda of state modernization.

The objective of the thesis is to verify the method of community based approach to strategic regional planning as an instrument of local development. The emphasis is put on the public participation and the consequences that result from this approach. The methodology of the thesis is based on the critical analysis of particular steps during the preparation of one particular plan - Strategic regional plan of Vodňany. Strengths, weaknesses, opportunities and threads of community based strategic regional planning are formulated. The main hypothesis is confirmed - the community based approach to strategic planning is the proper method for designing a strategic plan in a small town, on the assumption that the political representation has a positive approach to the concept and the public is also involved and interested in the process. It is also confirmed that the strategic regional plan designed using the community based approach has greater chance to be implemented than the strategic plan designed using the expert method. Last but not least it is validated that while working out the participation project some new relations and connections are formed bewteen the participants which might cause establishing the social network that strenghten a formation of a social capital in the locality. KEY WORDS...

A partir des années 2000, la participation publique fait en France l’objet d’une attention grandissante, tant dans les sphères sociale et politique que dans le monde de la recherche. La fabrication de la ville en est le terreau privilégié, support de revendications et d'initiatives citoyennes d’un côté, de procédures et d'expériences institutionnelles de l’autre. Vectrice de régulation sociale, de développement durable et de vitalité de la démocratie, l'implication du public aux projets et décisions gagne en ampleur dans un contexte marqué par la complexification du fait urbain et de ses modalités de gouvernance. Promue par les intercommunalités, elle répondrait à un double enjeu de légitimation politique et de modernisation des modes de faire dans une visée métropolitaine. Le cas de la Communauté urbaine de Bordeaux illustre particulièrement bien cela.Par le déploiement d'exercices participatifs novateurs touchant à des politiques et à des stratégies d'agglomération, elle chercherait à s'affirmer comme chef de file de la gouvernance métropolitaine autant qu'à impliquer directement les habitants et usagers du territoire dans le cadre d'une « citadinité » renouvelée. Cette ambition se traduit dans les orientations politiques récentes, qui transforment le positionnement stratégique, l'organisation et les pratiques de la Communauté urbaine de Bordeaux. S'ensuit une montée en compétence des acteurs – techniciens, membres du Conseil de développement durable, élus – témoin de la professionnalisation des activités de participation. Ce double mouvement, institutionnel et professionnel, laisse présager d'une évolution profonde et durable de l'action communautaire dans une logique plus transversale et collaborative. Cette analyse est le fruit d'une recherche menée au sein de l'institution par le biais d'un dispositif CIFRE. Elle repose sur une méthode d'observation participante, couplée à des entretiens thématiques et à l'examen d'un corpus de processus participatifs récents. / From the 2000s , public participation in France is the subject of increasing attention in both the social and political spheres in the world of research. The privileged context is the production process of cities as it supports citizens claims and initiatives on the one hand , procedures and institutional experiences on the other hand. Vector of social regulation, sustainable development and vitality of democracy, public involvement in projects and urban decisions gains momentum in a context marked by the complexity of the urban reality and its governance. Promoted by intermunicipalities it meets a dual challenge of political legitimacy and modernization of metropolitan operating methods. The case of the Urban Community of Bordeaux illustrates this particularly well. Through the deployment of innovative participatory exercises related to agglomeration policies and strategies, it seeks to assert itself as a leading method in metropolitan governance as well as to directly involve residents and users of the territory in a context of renewed "citizenship". This ambition is reflected in recent policy orientations, which transform the strategic positioning of the organization and practices of the Urban Community of Bordeaux. What followed is an increase in the technical skills of the stakeholders - technicians, members of the Sustainable Development Council, elected bodies- witness of the professionalization of participation. This double movement, institutional and professional, suggests a profound and lasting change in community action as a part of a more collaborative and cross logic. This analysis is the result of a research conducted within the institution within the framework of a CIFRE contract. It is based on the method of participant observation together with thematic interviews and the analysis of a body of recent participatory processes.