Thesis (Ph. D.)--Florida State University, 2006. / Advisor: Richard C. Feiock, Florida State University, College of Social Science, Askew School of Public Administration and Policy. Title and description from dissertation home page (viewed June 12, 2006). Document formatted into pages; contains xiv, 125 pages. Includes bibliographical references.

A central feature of public sector reform in Australia in the past decade or so has been the introduction of competition into service markets that were previously monopolised by public agencies. The adoption of more competitive strategies by these agencies has usually been accompanied by changes in their organisational culture - found in their structures, modes of operation and in internal and external relationships, as well as in the underlying values orientation of the organisation. The introduction of compulsory competitive tendering (CCT) in local government in the state of Victoria reflected criticisms of the performance of traditional local government bureaucracies and a determination by the state government to secure a change in local government culture. This study investigates the impact of CCT on local authorities in Victoria, and explores the changes to organisational culture that have occurred. It assesses the extent to which the changes are consistent with a 'post-bureaucratic' conception of public organisations. The study presents evidence that cultural change has occurred in Victorian local authorities, particularly in the establishment of new organisation structures, a more entrepreneurial or outward focused orientation, and the development of more market focused and customer oriented service delivery systems. While cultural changes may not have progressed as far as intended by the Victorian government, they represent a more radical approach to local government reform than in other Australian states - so radical that they present a serious challenge to long-held views of the role of local government in the community. The thesis reveals that the new competitive environment may itself generate new problems such as transactions costs and erosion of trust within local councils and enables senior managers to assert stronger control over the council. It is this control, together with the technocratic or top-down approach to reform taken by the state government, which has constrained the development of model post-bureaucratic local government organisations in Victoria. In particular, it seems that senior managers are more intent on reshaping their organisations than in encouraging the greater market responsiveness anticipated in the post-bureaucratic model.

A central feature of public sector reform in Australia in the past decade or so has been the introduction of competition into service markets that were previously monopolised by public agencies. The adoption of more competitive strategies by these agencies has usually been accompanied by changes in their organisational culture - found in their structures, modes of operation and in internal and external relationships, as well as in the underlying values orientation of the organisation. The introduction of compulsory competitive tendering (CCT) in local government in the state of Victoria reflected criticisms of the performance of traditional local government bureaucracies and a determination by the state government to secure a change in local government culture. This study investigates the impact of CCT on local authorities in Victoria, and explores the changes to organisational culture that have occurred. It assesses the extent to which the changes are consistent with a 'post-bureaucratic' conception of public organisations. The study presents evidence that cultural change has occurred in Victorian local authorities, particularly in the establishment of new organisation structures, a more entrepreneurial or outward focused orientation, and the development of more market focused and customer oriented service delivery systems. While cultural changes may not have progressed as far as intended by the Victorian government, they represent a more radical approach to local government reform than in other Australian states - so radical that they present a serious challenge to long-held views of the role of local government in the community. The thesis reveals that the new competitive environment may itself generate new problems such as transactions costs and erosion of trust within local councils and enables senior managers to assert stronger control over the council. It is this control, together with the technocratic or top-down approach to reform taken by the state government, which has constrained the development of model post-bureaucratic local government organisations in Victoria. In particular, it seems that senior managers are more intent on reshaping their organisations than in encouraging the greater market responsiveness anticipated in the post-bureaucratic model.

Thesis (M.P.A.)--University of Hong Kong, 1992.

Thesis (M.P.A.)--University of Hong Kong, 1992. / Also available in print.

published_or_final_version / Politics and Public Administration / Master / Master of Public Administration

Municipalities in South Africa are increasingly outsourcing municipal services, including basic municipal services such as water and sanitation services and refuse collection and disposal. The Constitution places onerous duties on municipalities to respect and promote human rights in the exercise of the powers and the performance of their functions. These duties are particularly prevalent when a municipality is deciding on the optimal service delivery mechanism for basic municipal services. It is thus crucial for the policy and legislative environment regarding municipal outsourcing to be firm and clear and for the municipality to ensure satisfactory implementation of outsourcing projects, including contract management. This thesis examined the policy and legislative framework governing municipal outsourcing and described the general features of a range of current South African outsourcing contracts. It also questioned whether the policy and legislative framework are consistent in their objectives and assessed how these objectives are carried through and translated into the contract drafting and implementation phases of outsourcing.

published_or_final_version / Public Administration / Master / Master of Public Administration

Municipalities in South Africa are increasingly outsourcing municipal services, including basic municipal services such as water and sanitation services and refuse collection and disposal. The Constitution places onerous duties on municipalities to respect and promote human rights in the exercise of the powers and the performance of their functions. These duties are particularly prevalent when a municipality is deciding on the optimal service delivery mechanism for basic municipal services. It is thus crucial for the policy and legislative environment regarding municipal outsourcing to be firm and clear and for the municipality to ensure satisfactory implementation of outsourcing projects, including contract management. This thesis examined the policy and legislative framework governing municipal outsourcing and described the general features of a range of current South African outsourcing contracts. It also questioned whether the policy and legislative framework are consistent in their objectives and assessed how these objectives are carried through and translated into the contract drafting and implementation phases of outsourcing.

References to accountability are common throughout public administration literature. However, a clear model to assess accountability in government programs is not fully developed. This research fills this gap and provides policymakers with a tool they can use to assess accountability in both public and contracted programs and enables them to make more informed contracting-out decisions. In addition, the Integrated Accountability Framework introduced in this research will serve as a guideline for how public administrators can improve accountability in the programs they administer and oversee. For the public and private health care programs analyzed in this study, the findings indicate that the publicly delivered programs provided more accountability to the vulnerable populations served than the contracted-out health care programs. / by Thomas W. Cleare. / Thesis (Ph.D.)--Florida Atlantic University, 2011. / Includes bibliography. / Electronic reproduction. Boca Raton, Fla., 2011. Mode of access: World Wide Web.