Prof. S. Kruger

The purpose of this research is to investigate the use of the corporate websites of listed financial services companies to communicate their corporate social responsibilities. This research also examines how adherence to section thirteen of the Financial Sector Charter, regarding Corporate Social Investment, is communicated on the corporate websites. The research also examined how the websites are used and how the information is organised and presented in order to draw conclusions about corporate social responsibility within the companies. This research was carried out in two stages. The first stage of the research was used to interview experts on CSR in South Africa. This data was used to create the framework for assessing the corporate websites, incorporating the information obtained from the literature review. The second stage of the research was the examination of the corporate websites to understand the CSR representation. A key finding, based on the information on the corporate websites, was that the companies generally position the CSR information in prominent locations on the corporate websites indicating that it is considered fairly important to the company. However, the information could have been more current to reflect more accurately their CSR activities. There is also no encompassing South African definition of corporate social responsibility, thus all companies interpret their activities and the components in their unique ways. Copyright / Dissertation (MBA)--University of Pretoria, 2010. / Gordon Institute of Business Science (GIBS) / unrestricted

“The question of employee turnover has come to gain greater attention especially in the 21st century where organisations all over the world, in various industries, have faced this problem at some stages of their evolution” (Zahra et al, 2013:78). Turnover intentions have further become a vital study for organisations and researchers as research has found that once an employee has actually implemented the behaviour to quit, it is highly unlikely that an employer will be able to “gain access to them to understand their prior situation” (Darroux, Johnathan & Thibeli, 2013:78). Several studies have been devoted to examine the impact of various factors such as organisational commitment, work engagement, age, gender and tenure on turnover intentions in an attempt to assist organisations in alleviating the challenges associated with turnover (Darroux, Johnathan & Thibeli, 2013). The results of these studies have continually shown that both work engagement and organisational commitment have a significant effect on turnover intentions (Yin & Yang, 2002; Meyer, Stanley, Herscovitch & Topolnytsky, 2002 and Tett & Meyer, 1993).

M.Com. (Business Management) / In the course of firms serving their own interest of securing financial profit, there is a responsibility to take action in protecting and enhancing the interest of the society in which they operate, with the total endeavour and effect of improving the quality of life. This is often done by giving back to the society in the form of community involvement projects. The main objective of this study is:  To investigate the extent to which the value chain in employee volunteering - community involvement programmes is understood and fully optimised from these stakeholders‟ perspective. There were three types of respondent groups within the entire population of Choma, involved in this study. Firstly, there was a respondent group of five senior CSR managers at Choma who manage and co-ordinate all CSR activities within the bank. They have full knowledge of the scope of Choma CSR stated objectives and what is happening in the context of Choma CSI projects, and can thus give valuable insight to the Choma CSI projects‟ current state, including successes and challenges. Two CSR projects were selected by these senior CSR managers, where one was really outstanding and one was also completed, but not considered as valuable in attaining Choma CSR objectives as good as the first. The first group of respondents are members who were actively involved in Project 1 from Choma RBB operations, while the second group was involved in Project 2, from RBB Choma personal loans. Three employees were interviewed from each project. These projects were executed in two different communities leading to two additional respondent samples drawn from the two communities. Two community members were interviewed from each community. This provides three views of the research problem and a triangulation from three different sources of CSR value to a community. All interviews were face-to-face in the respective offices of the respondents by scheduled appointments.

Please read the abstract in the 00front part of this document / Thesis (DCom)--University of Pretoria, 2003. / Communication Management / DCom / Unrestricted

Thesis (M.A.)--Georgia State University, 2008. / Title from file title page. Arla Bernstein, committee chair; Yuki Fujioka, Jaye L. Atkinson, committee members. Electronic text (62 p.) : digital, PDF file. Description based on contents viewed Sept. 25, 2008. Includes bibliographical references (p. 55-59).

Thesis (B.Comm. (Hons.)) -- University of Adelaide, School of Commerce, 2000. / Bibliography: leaves 110-113.

Thesis (M.B.A.)--University of Hong Kong, 1998. / Includes bibliographical references (leaf 74-78).

Thesis (Ph.D. (Education)) - Rhodes University, 2007.

The term “stakeholder engagement” has gained increasing prominence over the last few years in a variety of contexts. This interest has been fuelled by a range of issues that have taken place over time both from a global perspective and also from a South African perspective. From an international perspective, key among these issues include an increased dissatisfaction with business’s focus on stockholder/shareholder interests and the proliferation of business scandals that have been driven by an often singular focus on (financial) “bottom line”. This dissatisfaction has been further facilitated by the dramatic advances in communication technology that has enabled business malpractices to be instantaneously communicated around the globe with disastrous implications for business reputation. This dissatisfaction has resulted in calls on business for greater engagement with other stakeholders who have traditionally been on the periphery of business and have not received the attention it perhaps deserves, except when their interests had been blatantly violated. From a South African perspective the response to this issue is manifested in the attempt to review the corporate governance practices and guidelines of South African business through the lens provided by the King II Report on Corporate Governance for South Africa. This report has specifically highlighted the need for business to engage with all their stakeholders as contributors to the sustainable business success. This has resulted in an expansion of the notion of a singular (financial) “bottom line” to a so-called “triple bottom line” which also accommodates the social (including ethical) and environmental “bottom lines”. Typical questions that arise from a broader stakeholder approach need to be addressed. Examples of these are: Why should business engage with stakeholders? What are or should be the underlying reasons for engaging with stakeholders? Who are stakeholders? What are the implications of engaging with stakeholders? To answer these and other questions, the researcher set out to develop a framework for stakeholder engagement practices for South African business. In order to achieve this objective, the concept of stakeholder engagement was analyzed. This was conducted by reviewing the historical background that has led to the increasing emergence of stakeholder engagement interest by business. To facilitate an understanding of the field of stakeholder engagement an overview of stakeholder literature was presented and the current issues in the literature in relation to stakeholders reviewed. The applied research component of the study involved a qualitative content analysis of the annual reports of a sample of listed South African companies (N=22) to determine whether structured stakeholder engagement practices had been executed. If this had been the case, patterns of stakeholder engagement practices could have been identified. It was, however, found that these companies did not seem to have specific structured approaches to engage with their stakeholders. By integrating the findings from the literature review and the content analysis a framework for stakeholder engagement practices for South African business was developed. This framework depicts stakeholder engagement as a three-step process that broadly consists of stakeholder identification, planning for engagement (setting objectives, prioritizing and developing strategies) and implementation (defining performance measures, monitoring outcomes and reporting). / Prof. LJ Van Vuuren