Thesis (PhD)--Stellenbosch University, 2014. / ENGLISH ABSTRACT: This study examined the origins and development of theory-based evaluation (TBE) and the logic models associated with this approach. This was done in order to better understand the roots and evolution of these models which are currently used by donor agencies both nationally and internationally. It was found that logic models, which are used for both project management and evaluation, had their origins in a range of domains including management, education and curriculum design from as early as 1909. Early evaluators from the education, training and health sectors as well as contextual factors such as the professionalization of evaluation and an ever- increasing demand for accountability contributed significantly to the development of both TBE and its associated models. A systematic review of a large sample of logic models and logical frameworks was conducted in order to bring some order and clarity to the plethora of models facing stakeholders in the field of evaluation. It was discovered that four key types of logic models and two key types of logframes face developers and users of models but that the "branding" of donors of their particular demand for accountability, obscures this fact. In order to understand the experience of South African Non-Governmental Organisations when engaging with donors and their demands for accountability a survey was carried out of those organisations which were utilising a specialised form of planning tool. The findings of this study show that South African donors, like their international counterparts, mainly use the models associated with TBE to obtain standardised and focused evidence of results from projects albeit with a distinct scepticism about the actual necessity of some of the donor requirements. Most Non-Governmental Organisations view the donor requirements, such as the logic model and logical framework, as necessary in the funding relationship despite indicating that they find the models inflexible. The study not only makes a contribution to an under-researched area in programme evaluation, it also provides insights into an under-researched area of the South African Non-Governmental sector. / AFRIKAANSE OPSOMMING: Die doel van die studie was om 'n in-diepte begrip van die ontwikkeling van logika modelle ("logic models") en logika raamwerke ("logical framework") te ontwikkel ten einde die ervarings van Suid-Afrikaans nie-regeringsorganisasies met donateurs beter te begryp. In besonder was die doel om vas te stel hoe sodanige organisasies die vereistes rondom projekbeplanning, monitering, evaluasie en rapportering ervaar. Die studie het gevind dat die oorspronge van hierdie modelle, wat beide vir projekbestuur en evaluasie gebruik word, te vinde is in verskeie areas insluit bestuur, opvoedkunde and kurrikulumontwerp. Die eerste generasie evalueerders in opvoedkunde, opleiding en gesondheid sowel as kontekstuele faktore soos die professionalisering van evaluasie en die immer-toenemende vereistes van rekenpligtigheid het alles beduidend bygedra tot die ontwikkeling van logika modelle. 'n Sistematiese oorsig en ontleding van 'n beduidende steekproef van logika modelle en raamwerke is uitgevoer ten einde meer helderheid en sistematiek te kry in 'n domein waar daar uiteenlopende benaderings en modelle is. Daar is gevind dat vier sleuteltipes logika modelle en twee sleuteltipes logika raamwerke deur die meeste organisasies gebruik word maar dat verskillende befondsingsagentskappe en organisasies hul eie betekenis en inhoud aan hul logika modelle gee. Ten einde die ervarings van Suid-Afrikaanse nie-regerings organisasies te begryp is 'n opname uitgestuur aan alle organisasies wat hierdie raamwerke gebruik. Die resultate van die opname wys dat Suid-Afrikaanse befondsagentskappe, soos hulle internasionele vennote, veral modelle gebruik wat geasosieer is met teorie-gebaseerde evaluasie ten einde gestandaardiseerde en gefokusde getuienis van projektesultate te genereer. Die meerderheid Suid-Afrikaanse nie-regeringsorganisasies aanvaar die vereistes van donateurs alhoewel hierdie "aanvaarding" gepaardgaan met 'n duidelike skeptisisme oor die absolute noodsaaklikheid van somige van hierdie vereistes. Die meerderheid organisasies beskou donateur vereistes, veral wat betref die logika model en die logika raamwerk, as noodsaaklik binne die konteks van die befondsingsverhouding ten spyte van persepsies dat sodanige modelle some uiters rigied kan wees. Die studies maak 'n bydrae, nie alleen in area in programevaluasie waar daar weinig navorsing is nie, maar dit bied ook insig in die gedrag en persepsies van die Suid-Afrikaanse nie-regeringsektor wat programevaluasie praktyke betref.

Thesis (MEdPsych)--Stellenbosch University, 2012. / Includes bibliography / ENGLISH ABSTRACT: There has been a paradigm shift occurring in the field of educational psychology over the last few decades from a predominantly medical approach towards a more inclusive and systemic approach. This development has called for a change in the way educational psychologists conceptualise problems, as well as an expansion in their practices in order to provide effective support services. However, the question arose which theoretical approach educational psychologists currently espouse and implement. This study therefore endeavoured to explore the theoretical approaches underpinning educational psychologists’ practice, with a focus on those professionals working within District Based Support Teams (DBSTs) in the Western Cape.Within this broad aim, the research aimed to identify which theoretical approach(es) the educational psychologists personally espouse and which theoretical approach(es) is/are espoused within the DBSTs. A further objective was to determine what the practice of their theory-in-use entailed. This information would ascertain whether the educational psychologists’ espoused theories and theory-in-use correspond. Qualitative research within the interpretive/constructivist paradigm was employed for the research design. The participants included eight educational psychologists practising within District-Based Support Teams (DBSTs) in the Western Cape. Data was collected by means of an extensive literature review, self-administered questionnaires and individual interviews and analysed using qualitative thematic analysis and interpretation. The key findings of this research revealed that the educational psychologists in this study personally espouse a systemic approach to their practice of educational psychology. However, it was revealed that this approach is not necessarily adopted by all members of the DBSTs. Furthermore, the educational psychologists themselves experience many challenges in implementing this theory. Their theory-in-use at the Education District Offices incorporates both medical and systemic approaches. Assessment of learners is largely based on a medical model, whilst the interventions and support they provide appeared to be focused on a more systemic level. It was concluded that the theory that the educational psychologists personally espouse; the theory espoused within DBSTs; and the theory-in-use within the DBSTs, do not entirely correspond. / AFRIKAANSE OPSOMMING: ’n Paradigma skuif wat die laaste paar dekades plaasgevind het in die veld van opvoedkundige sielkunde, het meegebring dat die benadering verander het vanaf ‘n hoofsaaklik mediese model na ‘n meer inklusiewe en sisteem gebaseerde model. Hierdie ontwikkeling vra dat opvoedkundige sielkundiges probleme op nuwe maniere konseptualiseer, asook hul praktyk uitbrei om effektiewe ondersteuningsdienste te kan verskaf. Die vraag watter teoretiese benaderings opvoedkundige sielkundiges tans onderskryf en implementeer, het onstaan. Hierdie studie poog dus om te ondersoek watter teoretiese raamwerke opvoedkundige sielkundiges se praktyke onderlê, en fokus op die opvoedkundige sielkundiges wat werk binne die Distriksgebaseerde Ondersteuningsspanne (DBSTs) in die Wes-Kaap. Binne hierdie breë doelwit, word deur die navorsing gepoog om die teoretiese benadering(s) wat opvoedkundige sielkundiges binne die DBSTs persoonlik aanhang sowel as die teoretiese benadering(s) wat binne hierdie DBSTs gepropageer word, te identifiseeer. ‘n Verdere mikpunt was om vas te stel wat die deelnemers se praktyk (teorie-in-gebruik) behels. Hierdie inligting sou dit moontlik maak om vas te stel of die teorie voorgestaan en die teorie-in-gebruik ooreenstem. Kwalitatiewe navorsingsmetodologie vanuit ‘n interpretatiewe/konstruktivistiese paradigma is gebruik in die ontwerp van die navorsing. Die deelnemers was ag opvoedkundige sielkundiges wat binne die DBSTs van die Wes-Kaap praktiseer. Data is versamel deur ‘n uitgebreide literatuur oorsig, self ingevulde oop vraelyste en individuele onderhoude. Die data is geanaliseer deur van kwalitatiewe tematiese analise en interpretasie gebruik te maak. Die kernbevindinge van die studie het gedui op ‘n sistemiese benadering tot hul praktyk, wat deur die opvoedkundige sielkundiges persoonlik onderskryf word. Die bevindige het ook gedui daarop dat nie al die lede van die DBSTs dit aangeneem het nie. Verder ervaar die opvoedkundige sielkundiges self verskeie uitdagings ten opsigte van die implementering van sodanige teoretiese benadering. Die teorie-in-gebruik binne die Onderwys Distrikskantore bevat beide mediese model benaderings sowel as meer sistemiese benaderings. Die assessering van leerders is grootliks gebaseer op ‘n mediese model, terwyl die intervensies en ondersteuning wat gebied word blyk meer sistemiese onderlê te wees. Dit kom dus vooras of die teorie wat opvoedkundige sielkundiges persoonlik aanhang, die teorie wat binne die DBSTs onderskryf word, en die teorie-in-gebruik binne die DBSTs nie noodwendig ooreenkom nie.

Much prior research has shown that if students have a poor command of the language in which they are taught and assessed, they experience a complex and deep learning disadvantage (Barton & Neville-Barton, 2003). Abedi (2006) mentions, in particular, that unnecessary linguistic complexity can threaten the validity of examination items and thus compromises the fairness of the assessment for English language learners. In Clarkson’s (1991, p. 31) research it was found that for the English language learners in the study “comprehension errors [made] up a high proportion of the errors made when…students attempt[ed] to solve mathematical word problems”. In an attempt to explore whether this was the case for a group of National Certificate (Vocational) [NC(V)] students at an FET college, the research conducted in this study focused on describing the cognitive and linguistic complexity of Level 4 Mathematical Literacy examination items as well as the types of responses from a sample of students. A mixed-methods case study design was selected. Student errors were classified as either due to mathematical literacy-related sources, or language-related sources and the question was asked as to how the cognitive and linguistic complexity of items might be related to the types of errors made. Statistically significant correlations were found between the linguistic complexity of items and language-related errors, and between the cognitive complexity of items and all types of errors. It was also possible to identify which language features, in particular, were statistically significantly correlated with linguistic complexity, namely: prepositional phrases; words of 7 letters or more and complex/compound sentences. As was expected, the majority of errors were categorised as mathematical literacy-related. However, as many as 19.22% of all errors made were identified as language-related. While the scope of the study prevents any generalisations from being made, the results indicate a need for a larger-scale study of this nature to determine if the complex and deep learning disadvantage mentioned by Barton and Neville-Barton (2003) does exist with regard to the assessment of Mathematical Literacy for NC(V) students who are English language learners (Barton & Neville-Barton, 2003).

The aim of this quantitative study was to develop and validate a model to measure the organisational effectiveness of a metropolitan municipality in South Africa. The literature review phase explored the concept of organisational effectiveness and the assessment thereof in both the Public and Private Sectors. The literature review indicated that there is a clear distinction between business performance (operational and financial performance) and the larger concept of organisational effectiveness, and also that the measurement of organisational effectiveness in the Public Sector differed from the measurement thereof in the Private Sector. The literature review also indicated that measures of Public Sector effectiveness could not be directly applied to measure the effectiveness of Private Sector organisations. From the literature review a proposed theoretical model for measuring the organisational effectiveness of a metropolitan municipality in South Africa was proposed. This proposed model included organisational and behavioural variables contained in traditional approaches to organisational effectiveness, variables that were identified in previous organisational effectiveness studies, as well as variables contained in existing assessment models of organisational effectiveness. This model was then validated during the empirical phase by conducting a survey of an existing metropolitan municipality in South Africa (n = 6514) and exposing the results of the survey to Structural Equation Modelling (SEM). The confirmatory factor analysis conducted as part of SEM subsequently identified three main and 10 secondary statistically significant organisational and behavioural variables that could be used to measure the effectiveness of a metropolitan municipality in South Africa. The three main variables identified were (1) Healthy Systems, (2) Goal Achievement and (3) Service Delivery, while the 10 secondary variables identified were (1) Diversity, (2) Training & Development, (3) Rewards & Recognition, (4) Management Practices, (5) Internal Functioning, (6) Work Environment, (7) Interpersonal Relations, (8) Workforce Equity, (9) Customer Satisfaction and (10) Vision & Mission. It was thus recommended that metropolitan municipalities in South Africa could use this validated model as an assessment framework to measure their current organisational effectiveness, to identify aspects which need to be rectified to improve effectiveness, and to compare and benchmark their municipality in order to learn from other metropolitan municipalities to improve their effectiveness. / Industrial and Organisational Psychology / D. Admin. (Industrial and Organisational Psychology)

The purpose of this research was to explore how management explains the difference between the overall service quality ratings of staff at Company X versus the overall service quality ratings of Company X. The organisation conducts customer service measurements on a regular basis to monitor their customers overall service experience regarding the staff and the organisation. The results of the research identified a discrepancy regarding customer perceptions of the service they receive from the staff versus the service Company X is providing. Management was the focus of the study due to management having a direct or indirect influence on service gaps in the organisation. The SERVQUAL model, together with systems theory, was applied as a framework to explore management perceptions as to why a service quality gap exists. In-depth face-to-face interviews were conducted with management staff of Company X who are responsible for customer service. Thematic analysis was used to analyse the interviews and through content analysis six main themes were identified with various subthemes. The theoretical and empirical objectives were addressed and it was concluded that inconsistent practices within the organisation specifically the lack of consistent performance management can create an inconsistent service experience. The findings also revealed that Company X have various focus areas to improve the overall customer experience of the organisation. / Psychology / M.A. (Psychology (Research consultation))

Dissertation submitted in fulfilment of the requirements for the degree Magister Technologiae: Quality in the Faculty of Engineering at the Cape Peninsula University of Technology 2008 / Increasing customer demand for quality products and services have virtually forced organisations to adopt quality in every aspect of their business enterprises. Due to dynamic technological, political and economic changes in the world of business, the science of management is volatile. Higher Education Institutions are service providers and the customers thereof should be the focal point of their existence, requiring very specific structures to manage service quality within the various areas of application. After extensive research on customer complaint behaviours, the value of customer complaints have been highlighted, as it leads to useful insight into critical aspects pertaining to service organisations. Some customers 'pre-plan' complaints, and this act has been labeled as 'faked complaints'. This may lead to the organisation obtaining an image of service failure, however this is not a true representation of the organisation, thus impacting adversely on the efficiency of the organisation. The primary research objectives of this study are the following: ~ To identify key drivers underpinning complaints at the Cape Peninsula University ofTechnology (CPUT), in terms of service delivery. ~ To determine if management has a strategic focus on the quality of service to students at CPUT. ~ To demonstrate the impact that management has on the quality of service delivery. ~ To improve customer service at CPUT by minimizing complaints. It is anticipated that the research will lead to an improvement in the current state of service delivery at CPUT. By identifying and providing possible solutions to customer complaints and addressing problem areas, the research in addition should lead to improved communication between departments and communication between CPUT and its customers (students).

The measurement of economic performance and social development has become increasingly important as societies have evolved and become more complex. At present nations do not only seek to improve economic performance but are also compelled to improve social development through improvements in socially and environmentally sustainable initiatives. Traditional measures such as Gross Domestic Product (GDP) which is derived from United Nations’ System of National Accounts (SNA) have been criticised given the inability to adequately account for these social and environmental aspects of social development. Given these perceived deficiencies in the conventional measures, several alternative objective measures have been proposed in an attempt to address these shortcomings. Therefore the primary aim of this study is to analyse, via a literature survey, these alternative objective measures of economic performance and social development. The alternative measures that constitute the survey are the Index of Sustainable Economic Welfare (ISEW), the Genuine Savings (GS), and the United Nations’ Human Development Index (HDI). Upon the completion of the literature survey, sustainable development theory is used to evaluate the extent to which the National Accounts and the alternative objective measures are consistent with Hicksian and Fisherian definitions of income and capital, which embody the concepts of sustainability and sustainable development. The evaluation reveals that the National Accounts neither conform to the Hicksian nor the Fisherian definitions of income, thus could not be viewed as a measure of sustainable income. It is found that the ISEW is consistent with the Fisherian definition of income and is also a partial indicator of sustainable development. The evaluation of the GS measure reveals that it is consistent with the Hicksian definition but not the Fisherian definition. In terms of overall sustainability, it is argued that GS is a partial measure of weak sustainability. The HDI is similar to the National Accounts, in that it is neither consistent with the Hicksian nor the Fisherian definitions of income and is also not a measure of sustainability. In summary, the study demonstrates that despite GDP's shortcomings as a measure of economic performance and social development, currently, there is no alternative approach which simultaneously addresses every flaw in GDP. However, all the alternatives yield a much better approximation of social development than GDP.

The measurement of economic performance and social development has become increasingly important as societies have evolved and become more complex. At present nations do not only seek to improve economic performance but are also compelled to improve social development through improvements in socially and environmentally sustainable initiatives. Traditional measures such as Gross Domestic Product (GDP) which is derived from United Nations’ System of National Accounts (SNA) have been criticised given the inability to adequately account for these social and environmental aspects of social development. Given these perceived deficiencies in the conventional measures, several alternative objective measures have been proposed in an attempt to address these shortcomings. Therefore the primary aim of this study is to analyse, via a literature survey, these alternative objective measures of economic performance and social development. The alternative measures that constitute the survey are the Index of Sustainable Economic Welfare (ISEW), the Genuine Savings (GS), and the United Nations’ Human Development Index (HDI). Upon the completion of the literature survey, sustainable development theory is used to evaluate the extent to which the National Accounts and the alternative objective measures are consistent with Hicksian and Fisherian definitions of income and capital, which embody the concepts of sustainability and sustainable development. The evaluation reveals that the National Accounts neither conform to the Hicksian nor the Fisherian definitions of income, thus could not be viewed as a measure of sustainable income. It is found that the ISEW is consistent with the Fisherian definition of income and is also a partial indicator of sustainable development. The evaluation of the GS measure reveals that it is consistent with the Hicksian definition but not the Fisherian definition. In terms of overall sustainability, it is argued that GS is a partial measure of weak sustainability. The HDI is similar to the National Accounts, in that it is neither consistent with the Hicksian nor the Fisherian definitions of income and is also not a measure of sustainability. In summary, the study demonstrates that despite GDP's shortcomings as a measure of economic performance and social development, currently, there is no alternative approach which simultaneously addresses every flaw in GDP. However, all the alternatives yield a much better approximation of social development than GDP.

The purpose of this paper was to examine the competitiveness of the South African sugar industry relative to the top ten exporters of the product, namely Brazil, Thailand, Netherlands, Mexico, China, Germany, Canada, France, Belgium and the United States of America. Different techniques were used in the study to ensure that the main objective of the study was achieved. Three popular indices, namely the Balassa Revealed Comparative Advantage (RCA#) Index, the Net Export Index (NXi) and the Relative Revealed Comparative Trade Advantage (RTA) Index were used to compare the competitiveness of the top ten sugar exporting countries including South Africa. The Trade Potential Index was also applied in the study to investigate markets that South Africa could use to increase its exports. Time series data collected on the trade map and the Food and Agricultural Organization of the United Nations were used for the analysis of the markets by using an Excel spreadsheet. The results of the study showed that South Africa has a trade competitive advantage against the majority of the countries considered. South Africa's competitive performance was surpassed by that of Brazil, which was the strongest trader of sugar, followed by Thailand and China. The remaining seven countries (Mexico, Belgium, Netherlands, Canada, Germany, USA and China) were all exceeded by the South African sugar industry. The top potential markets that South Africa could exploit to increase its exports were identified with the use of the Trade Potential Index (TPI). The countries that were identified were selected by calculating the scores, comparing tariffs imposed by these markets to the exporters of sugar and looking at the concentration of the markets that supply these potential markets. The United States of America, Lesotho, Democratic Republic of Congo, Malawi and Egypt were identified as the top five countries that South Africa could exploit for its sugar exports. South Africa has trade agreements with the majority of these countries which assist the country in obtaining preferential agreements when exporting its products to these countries. Recommendations were made that could help the sugar industry to grow its competitiveness. / Inhloso yaleliphepha bekukuhlola kuncintisana kwemboni yashukela yaseNingizimu Afrika nayicatsaniswa nebatfumeli ngaphandle labasembili labalishumi balomkhicito, lekuyiBrazil, iThailand, iNetherlands, iMexico, iChina, iGermany, iCanada, iFrance, iBelgium ne-United States of America. Kusetjentiswa emasu lahlukene kulesifundvo kucinisekisa kutsi inhloso lenkhulu yesifundvo iyaphunyelelwa. Kusetjentiswe ema-indice, lekuyi-Balassa Revealed Comparative Advantage (RCA#) Index, i-Net Export Index (NXi) kanye ne-Relative Revealed Comparative Trade Advantage (RTA) Index kucatsanisa kuncintisana kwalamave lasembili lalishumi lakhicita shukela kufaka ekhatsi eNingizimu Afrika. I-Trade Potential Index nayo isetjentisiwe kulesifundvo kuphenya timakethe letingasetjentiswa yiNingizimu Afrika kute ikhulise kutfumela ngaphandle kwayo lomkhicito washukela. Idatha yeluchungechunge lwesikhatsi legcogcwe kulibalave lekuhwebelana kanye naseNhlanganweni Yekudla Neyetekulima yaMhlab'uhlangene isetjentisiswe kuloluhlatiyo lwetimakethe ngekusebentisa si-spreadsheet se-Excel. Imiphumela yesifundvo ikhombise kwekutsi iNingizimu Afrika inekusitakala ngekuncintisana ekuhwebeni nayicatsaniswa nelinyenti lalamave lamanyenti lahlatiyiwe. Kusebenta kwekuncintisana kweNingizimu Afrika kundlulwe kusebenta kweBrazil, lebeyingumhwebi lomkhulu washukela, ilandzelwe yiThailand kanye neChina. Lamave lasikhombisa lasele (iMexico, iBelgium, iNetherlands, iCanada, iGermany, i-USA neFrance) onkhe andlulwe yimboni yashukela yaseNingizimu Afrika. Timakethe letingaba khona letiphambili leti iNingizimu Afrika ingatisebentisa kukhulisa kutfumela ngaphandle kwayo tibonwe ngekusebentisa iTrade Potential Index (TPI). Emave laboniwe akhetfwe ngekubala imiphumela, kucatsanisa ematharifu lafakwe nguletimakethe kubatfumeli bangaphandle bashukela nekubuka kulokucocana kwetimakethe lephakela letimakethe letingaba khona. I-United States of America, iLesotho, iDemocratic Republic of Congo, iMalawi ne-Egypt abonwe njengemave lasembili lasihlanu langasetjentiswa yiNingizimu Afrika kutfola ngaphandle shukela wayo. INingizimu Afrika inetivumelwano tekuhwebelana nelinyenti lalamave lokusita lelive ekutfoleni tivumelwano tekubekwa ngembili nangabe kutfunyelwa ngaphandle imikhicito yayo kulamave. Tiphakamiso letingasita imboni yashukela kukhulisa kuncintisana kwayo tentiwe. / Inhloso yalo mbhalo wocwaningo kwabe kuwukucubungula nokuhlaziya amandla okuncintisana ngempumelelo kwemboni kashukela yaseNingizimu Afrika uma iqhathaniswa namazwe ayishumi ahamba phambili emhlabeni ekuthumeleni imikhiqizo kashukela emazweni angaphandle, okuyi-Brazil, Thailand, Netherlands, Mexico, China, Germany, Canada, France, Belgium kanye neMelika (USA). Kulolu cwaningo kwasetshenziswa izindlela ezihlukahlukene ngenhloso yokuqinisekisa ukufezekiswa kwenjongo enkulu yocwaningo. Kwasetshenziswa izinkomba-simo ezintathu ezidumile futhi okuyizona ezisetshenziswa kakhulu, okuyi-Balassa Revealed Comparative Advantage (RCA#) Index, Net Export Index (NXi) kanye ne-Relative Revealed Comparative Trade Advantage (RTA) Index ukuqhathanisa amandla okuncintisana ngempumelelo kwamazwe ayishumi ahamba phambili emhlabeni ekuthumeleni ushukela emazweni angaphandle, kubandakanya neNingizimu Afrika. I-Trade Potential Index yasetshenziswa futhi nayo kulolu cwaningo ukuphenya nokucubungula izimakethe ezingasetshenziswa yiNingizimu Afrika ukukhulisa inani lemikhiqizo yayo ethunyelwa emazweni angaphandle. Idatha eqoqwe ochungechungeni lwamaqophelo alandelana ngokwesikhathi ebalazweni lokuhwebelana kanye naseNhlanganweni Yokudla NezolimoyeNhlangano Yezizwe yasetshenziselwa ukuhlaziya izimakethe ku-Excel spreadsheet. Imiphumela yocwaningo yabonisa ukuthi iNingizimu Afrika isesimweni esikahle futhi inamandla angcono okuncintisana ngempumelelo kwezohwebo uma iqhathaniswa neningi lamazwe acutshungulwayo. Amandla eNingizimu Afrika okuncintisana ngempumelelo adlulwa yilawo e-Brazil, okuyizwe elinamandla kakhulu futhi elihamba phambili kwezokuhwebelana ngoshukela, kulandele i-Thailand kanye ne-France. Imboni kashukela yaseNingizimu Afrika inamandla angaphezulu kwawo wonke lawa amanye amazwe asele ayisikhombisa (okuyi-Mexico, Belgium, Netherlands, Canada, Germany, USA kanye ne-China). Amazwe ahamba phambili angasetshenziswa yiNingizimu Afrika ekukhuphuleni umthamo wemikhiqizo yayo ethunyelwa emazweni angaphandle ahlonzwa ngokusebenzisa i-Trade Potential Index (TPI). Lawo mazwe ahlonziwe akhethwe ngokubala inani lamaphuzu, ukuqhathanisa intela yempahla ekhokhiswa yilawo mazwe emazweni angaphandle athumela ushukela kanye nokubheka ubuningi bamazwe athumela imikhiqizo yawo kulawo mazwe angasetshenziswa yiNingizimu Afrika ukukhulisa umthamo wemikhiqizo yawo ethunyelwa emazweni angaphandle. I-USA, Lesotho, Democratic Republic of Congo, Malawi kanye ne-Egypt ahlonzwa njengamazwe aphuma phambili iNingizimu Afrika engathumela kuwona ushukela. INingizimu Afrika inezivumelwano zokuhwebelana neningi lalawa mazwe, okuyizivumelwano eziyilekelelayo ekutholeni izivumelwano ezizokwenza ibhekelelwe kangcono futhi icatshangelwe uma ithumela imikhiqizo yayo kulawa mazwe angaphandle. Kwenziwa izincomo ezingayilekelela imboni kashukela ukuthi ikwazi ukukhulisa amandla ayo okuncintisana ngempumelelo. / Agriculture and  Animal Health / M. Sc. (Agriculture)

Text in Afrikaans / Educational Studies / M.Ed.