Prior research has established trickle-down effects (including trickle-out effects) in organizations, that is, perceptions, attitudes, and behavior may flow downward from an individual at a higher level of the organizational hierarchy (e.g., a supervisor) to another individual at a lower hierarchical level (e.g., a frontline employee), or from a frontline employee to an external member (e.g., a customer). Complementing the extant literature, this dissertation examines trickle-in effects, specifically, I examine whether customers' interpersonal and organizational deviance behavior will trickle-in through organizational boundary to influence a frontline employee's interpersonal and organizational deviance behavior. Specifically, I propose customers' interpersonal and organizational deviance behavior will trickle-in through organizational boundaries to affect employees' interpersonal and organizational deviance behavior. In addition, I develop a multiple-mediator model to test the different possible mechanisms underlying trickle-in effects: social exchange, social learning, displaced aggression, self-regulation, and social interactionist model. Two studies were conducted to test my propositions. In retail settings, Study 1 finds customers' interpersonal deviance behavior trickled-in through organizational walls to influence employees' interpersonal and organizational deviance behavior through displaced aggression mechanism. Study 2, collecting data from call centers, demonstrates customers' organizational deviance behavior trickled-in to influence employees' organizational deviance behavior through social learning processes.

The concept of empowering leadership has attracted the attention of both academics and practitioners because of its important role in enhancing employee performance. Although empirical evidence clearly demonstrates that empowering leadership can have a significant effect on positive managerial outcomes, there is a paucity of research on its antecedents and processes through which it influences work outcomes. Thus, this study suggests a comprehensive conceptual model of empowering leadership, mainly focusing on the trickle-down effects of across levels of hierarchy. Specifically, based on theories of social learning and social exchange, this study examines the influence of empowering leadership of second-level leaders on subordinates’ various work outcomes through first-level leaders’ empowering leadership to help identify mediating process that may underlie relationships between second-level leaders and subordinates’ outcomes. Additionally, in order to explore the social learning of empowering leadership in detail, this study focuses on the antecedents and processes of empowering leadership learning. Data were obtained from subordinate–supervisor dyads from the South Korean Army. The results of this study showed mediating effects of first-level leaders’ empowering leadership on the relationship between second-level leaders’ empowering leadership and subordinates’ task performance, organizational citizenship behaviors, and social loafing. These results support the trickle-down effects of empowering leadership on subordinates’ outcomes. Moreover, LLX mediates the relationship between second-level leaders’ empowering leadership and the first-level leaders’ empowering leadership, and this result supports the social learning of empowering leadership. Exchange ideology also moderated the social learning of empowering leadership, such that the relationship was stronger when exchange ideology was low rather than high. The results of this study have both theoretical and practical implications. Theoretically, this study provides empirical evidence to help determine whether second-level leaders’ empowering leadership facilitates first-level leaders’ empowering leadership. This study contributes to the literature by further examining the antecedents of empowering leadership by showing how relational, individual, and situational factors influence empowering leadership. This study also explains how empowering leadership can spread across multiple downward linkages by supporting the existence of “trickle-down effects” of empowering leadership. Practically, this study helps understand the importance of high-level leaders’ empowering leadership to facilitate their low-level leaders’ empowering leadership. This study also suggests the importance of relational, individual, and contextual factors to facilitate the social learning of empowering leadership. In conclusion, empowering leadership has a synergistic effect across leadership levels; therefore, top managers and high-level leaders should focus on training empowering leadership of field managers and leading by example to create a more empowering environment. However, this study has limitations, such as the use of cross-sectional analyses and perceptual data. Future research may seek to use longitudinal and objective measures.

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Gratitude is an emotion with a number of positive benefits for both individuals and organizations; however, very little research has addressed the role of leaders in influencing the gratitude of those they lead. Organizational leaders can increase the gratitude levels of the leaders who report to them, who then can influence the gratitude of their own subordinates. This study addresses how the emotion of gratitude can trickle-down through two levels of an organizational hierarchy. There are two potential theories to support such trickle-down effects of gratitude: a behavioral explanation in social learning theory and an affective explanation in gratitude as an emotional contagion. Social learning theory can explain how gratitude trickles via the influence role models (i.e., leaders) have on the behavior of those below them. In addition, gratitude as an emotional contagion can unconsciously increase feelings of gratitude after experiencing gratitude expressions and these feelings of gratitude should increase the spread of gratitude to others. An experimental study design consisting of students acting as supervisors and subordinates evaluating email manipulations was used to test the hypotheses. The results from this study support the idea that gratitude can spread from upper-level leaders to lower levels in an organizational hierarchy. In addition, results suggest that this relationship is positively mediated by role modeling effects supporting the behavioral explanation of trickle-down effects. However, results did not support emotional contagion theory as a mechanism that explains trickle-down effects. Such findings offer important implications as leaders can play a significant role in spreading the positive effects of gratitude throughout their organization.

This study focuses on the reformation of the cross-border political coalition in the Scandinavian region of Öresund, specifically the re-organization of Öresundskommitteen to Greater Copenhagen & Skåne Committee. Through the lens of Critical Discourse Analysis, the study critically examines the newly advocated regional strategy focusing on international place marketing of the collective brand Greater Copenhagen, underlying power structures and incentives of the reformation as well as the subsequent consequences for the regional development. The result highlights a political shift of focus, from the region in general to Copenhagen in particular, justified by the conviction of growing international competition and the regional core as undisputable ‘growth-machine’ for the whole region. Consequently, local projects can be legitimized as regional concerns, potentially supporting misallocation of regional funds, political and core-periphery polarization.

SM-veckan is a Swedish sports event that gathers minor sports to host their national championships during the same week at the same place. In focus during this study was six Swedish sports clubs in three different sports who were hosts of their respective sports national championship at the event SM-veckan in Sundsvall during the summer of 2015. The aim with this study was to add knowledge about how a sports event impact the hosting sports clubs by investigating the legacy SM-veckan left for the hosting clubs. Qualitative data was gathered through interviews with the six hosting sports clubs, a project leader and a competition leader for one of the sports. The sports clubs got to answer questions about how they were impacted by the event, but also about their goals and expectations of hosting the event. The results show that the sports clubs had very few goals and very low expectations to get something out of hosting the event. The clubs had experienced a small economic impact but did also believe that they had made a statement proving themselves as good hosts. In general the result showed that the event have had very little impact on the hosting sports clubs. One of the clubs had a clear objective to achieve a timing equipment through the event which they also managed to do. This study’s conclusion is that hosts must set up clear goals for why they host an event to be able to leverage and get something out of the event

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This essay aims to establish a marxist perspective upon a phenomena that could be seen as typical neoliberal–femvertising. I have noticed an expanding trend in fashion; the use of feminism as branding. Fashion brands such as Dior and H&M have lately profiled themselves with feminism, framing it as radical as well as feminist. Meanwhile, the theory of reification by Georg Lukács claims that capitalism fools us to believe that we may acccomplish human aims and characteristics through commodities. I will investigate if it is possible to look upon this phenomena as an example of reification? The attempt brings the capitalistic dimension of femvertising into daylight and questions it´s feminist pretense.

Cette thèse s’intéresse aux effets macroéconomiques du développement financier sur la vulnérabilité dans l’emploi dans les pays émergeants et en développement. Dans le premier chapitre, nous montrons que l’accès au crédit et les inégalités de revenu augmentent le travail des enfants surtout dans les pays à forte inégalité ou à faible revenu. Ce résultat indique que les parents tendent à investir leur crédit dans des projets qui accroissent le coût d’opportunité de l’éducation et le bénéfice attendu du travail des enfants. Ainsi, nous démontrons qu’un meilleur contrôle de la corruption permet d’améliorer l’efficacité du développement financier ainsi que des dépenses d’éducation en vue de réduire le travail des enfants. Cela passe notamment par une amélioration de la qualité de l’éducation. Dans le second chapitre, nous démontrons qu’un meilleur accès aux services financiers ainsi qu’une réduction des contraintes en termes d’utilisation de ces produits réduit la proportion de travailleurs pauvres. Cet effet est plus important en cas d’instabilité macroéconomique. De plus, ce meilleur accès bénéficie également aux non pauvres qui étaient précédemment exclus, ces derniers étant plus à même d’investir et de réduire indirectement la proportion de travailleurs pauvres via une croissance plus forte. Les résultats du troisième chapitre suggèrent qu’aussi bien le développement financier et les transferts de fonds des migrants peuvent limiter la prolifération du secteur informel. Cependant, ils tendent à être substituts, avec notamment un faible niveau de développement financier initial qui est compensé par l’utilisation des transferts de fonds. Finalement dans le chapitre 4, nous passons en revue des produits financiers flexibles et innovants qui pourraient permettre aux plus vulnérables de mieux faire face aux chocs. Nos résultats suggèrent que ces produits doivent être conçus de manière à offrir dans un premier temps des produits d’épargne en supprimant notamment les frais d’ouverture de compte. Leur utilisation devrait permettre de produire de l’information sur les emprunteurs notamment sur la base de l’historique des versements et leur fréquence. Ainsi en cas de choc, l’épargne accumulée peut servir de garantie pour le prêt complété si nécessaire par des produits d’assurance. Le « mobile banking » peut également servir pour la diffusion des produits flexibles et dans une plus large mesure de support pour accroître le niveau de bancarisation, vu le nombre croissant de personnes utilisant le téléphone portable. / This thesis explored the macroeconomic effects of financial development on the most vulnerable workers in developing and emerging countries. Chapter one focuses on child labor. Our results suggest that child labor is positively associated to financial development and inequality particularly in countries with high level of income inequalities and low level of income. In fact, with access to credit, households tend to invest in productive activities which increase the opportunity cost of education and the returns from child labor. Hence, we demonstrate that a better control of corruption makes financial development as well as education spending more effective in reducing child labor by improving education quality. In the second chapter, we show that more bank branches and limiting barriers to use financial services reduce the proportion of working poor. This result is more relevant in countries hit by macroeconomic shocks and a better access to financial services also benefits to the excluded non-poor who can in turn invest and reduce poverty. In the third chapter, we find that both financial development and remittances tend to reduce the spread of the shadow economy by channelling funds to the more productive activities. Moreover, they tend to be substitutes, indicating that households rely on remittances in countries with low level of financial development. Finally, chapter four reviews innovative flexible financial products which can be used to help the more vulnerable to manage shocks. Our results suggest that, first barriers to open saving and checking accounts (like opening fees) need to be suppressed in order to increase the use of these services, generating more information on potential borrowers on the basis of the history and frequency of payments. Then, accumulated savings can be used as collateral for loan supplemented by insurance services. Mobile banking could also serve as support for flexible financial services.Keywords: Financial development, financial services; child labor, decent work, vulnerability, informal sector shadow economy, underground economy, institutions, inequality, working poverty, developing countries, trickle-down effect, remittances, microfinance, flexibility, discipline, risk, shocks, index-based insurance, combined products.

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