Thesis (Master)--İzmir Institute of Technology, İzmir, 2005. / Includes bibliographical references (leaves. 86-89).

Thesis (Ph.D.)--George Mason University, 2009. / Vita: p. 238. Thesis director: Frederick Brigham. Submitted in partial fulfillment of the requirements for the degree of Doctor of Philosophy in Education. Title from PDF t.p. (viewed Oct. 12, 2009). Includes bibliographical references (p. 229-237). Also issued in print.

Thesis (Ph.D.)--University of Central Florida, 2008. / Adviser: Lesia L. Crumpton-Young. Includes bibliographical references (p. 219-230).

Thesis (Ph. D.)--Industrial and Systems Engineering, Georgia Institute of Technology, 2007. / Flowers, Christopher, Committee Member ; Jose, James, Committee Member ; Jacko, Julie, Committee Chair ; Sainfort, Francois, Committee Member ; Vidakovic, Brani, Committee Member.

Thesis (M.S. in landscape architecture)--Washington State University, May 2007. / Includes bibliographical references (p. 85-89).

Thesis (M.S.) -- Worcester Polytechnic Institute. / Keywords: implicit feedback; explicit feedback; document relevance; implicit indicators; search engine; voluntary feedback; mandatory feedback. Includes bibliographical references (leaves 75-77).

Thesis (MTech (Design))--Cape Peninsula University of Technology, 2015. / This research is based on how an understanding of place can facilitate designing Product Service Systems (PSS) in an urban environment structured by complex social divisions. Predominantly grounded in Participatory Design (PD), the study investigates how certain methodologies within the field are appropriate, and to what level that they are effective when used in a majority-world context. PD has produced successful projects when used in minority-world contexts, however, if the basis of the field – that of co-designers and the synthesised work effort from all stakeholders – is brought into an environment that has extreme social divisions, there is a definitive abstraction of design-orientated social engagement. The project research began in Malmö, Sweden, with the first of three case studies. In this context, PSS and PD were used as a paradigm to engage businesses and people in a specific area in a project referred to as Linjen (‘The Line’). The main purpose of the project was to stimulate the public’s interest in the area and to investigate the potential for connecting local businesses in an effort to propagate constructive communication. This section serves as a baseline framework for minority-world PD projects. The second study of the project was conducted in Cape Town, South Africa, and from the resultant implications a revised approach emerged. This reappraised angle proved far more interesting and relevant: it now aimed to take the PD methodologies of a minority-world project and explore what challenges were encountered when PD approaches were implemented across a socially complex environment. The third and final case study involved prototyping a waste collection trolley as a participatory aid for engaging stakeholders as codesigners. The case studies are presented here to describe the dichotomy of PD practice between contexts or place. A recurring theme of this research area is that of ‘perceived’ distance and roles between co-designers, and specifically that of the researcher and the stakeholders. This thesis concludes by presenting a lens – an amalgamation of experiences, prototypes and research outcomes – through which designers could work when involved in PD projects. The conclusion includes the following research tools: planning casual encounters, valuebased interactions, design ownership and human proxy. These tools present useful and insightful ways in which designers can minimise the perceived distance between themselves and their co-designers, ultimately developing a reflective and mindful design practitioner and engaged participants.

Blogs serve multiple purposes, resulting in several types of blogs that vary greatly in terms of quality and content. It is important to evaluate the quality of blogs, which requires appropriate evaluation criteria. Unfortunately, there are minimal studies on framework and the specific criteria and indicators for evaluating the quality of blogs. Moreover, quality is related to user perception, and should therefore be evaluated by the receivers. This dissertation examines the criteria and indicators that blog users consider important for evaluating the quality of blogs, and develops a user-centered framework for evaluating quality by conducting user surveys and post-survey email interviews. The personal characteristics that affect the users’ choices of criteria to evaluate the quality of blogs are examined as well. The study’s findings include 1) the criteria that users consider important when evaluating the quality of blogs are content quality, usability, authority, and blog credibility; 2) the indicators that blog users consider most important for evaluating the quality of blogs are understandability, accuracy, believability, currency, ease of use, and navigation; and 3) gender, education level, age, profession, purpose of use, and specific interests affect the user’s choices of criteria for evaluating the quality of blogs. Future research may involve exploring and applying the framework developed in this study to build automatic quality blog identification system for the purpose of assisting web users and information specialists to identify quality blogs.

With the complexity increase of enterprise solutions, the need to monitor and maintain them increases with it. SAP Concur offers various services and applications across different environments and data centers. For all these applications and the services underneath, there are different Application Performance Management (APM) tools in place for monitoring them. However, from an incident management point of view, in case of a problem it is time consuming and non-efficient to go through different tools in order to identify the issue. This thesis proposes a solution for a custom and centralized APM which gathers metrics and raw data from multiple sources and visualizes them in real-time in a unified health dashboard called Pulse. In order to fit this solution to the needs of service managers and product owners, Pulse will go through different phases of usability tests and after each phase, new requirements will be implemented and tested again until there is a final design that fits the needs of target users.

<p>The purpose of this study has been to research how to implement a graphical interface for presenting information security information to management. The major conclusion of the study is that management use this kind of information mainly for financial and strategic matters. Hence the information must be presented in a way that enhances this use of the information.</p><p>The study also concludes that people act insecure mainly due to:</p><p>a) Insufficient knowledge of how/why to act secure.</p><p>b) The users do not want to act secure due to social and organisational factors.</p><p>To fight the first factor, the management need a tool that helps them to see where to spend their resources. To fight the second factor, the organisation needs to be well educated and the company culture should allow the users to act secure.</p><p>Three heuristics for the design of information security solutions for management and a design solution for the interface are also presented in the study. The three heuristics are:</p><p>1. Provide overview information very early in the program. The ordinary manager does not have the time or the knowledge to make this overview by himself/herself.</p><p>2. Do not overwhelm the user. The ordinary management man/woman is not interested in the details of the information security and/or do not have time to read this sort of information. If he or she wants to access the details, he or she is likely to find them (if they are placed in a logical place).</p><p>3. Provide information in a way that is common to the manager. Use wordings that the user understands. Provide contextual help for expressions that must be presented in a technical way.</p>