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Occupational stress, organisational commitment and ill health of employees at a university of technology / C.G.P. KotzéKotzé, Catharina Gertruida Petronella January 2005 (has links)
Higher education is important to the country's economic growth. Due to globalisation, it is
important for higher education institutions to keep up with change. The introduction of
universities of technology in response to this places a new demand on academic institutions
in South Africa, creating more occupational stress on employees. Other expectations, for
example demands for more research and publication exert more pressure on staff, which
escalates these stress levels. Workload of staff fluctuates between higher and lower and with
this, a change of fluctuating periods of stress from acute to chronic is described. This chronic
stress has a negative impact on the individuals' physical and psychological health, their
interpersonal relationships at work and the quality of their work, as well as on workplace
morale.
The objectives of the study were to establish how occupational stress, ill health and
commitment are conceptualised in the literature; to establish what the occupational stress
levels of staff at a university of technology are and to assess the mutual relationships among
occupational stress, organisational commitment and ill health of employees at the specific
institution.
The research method consisted of a brief literature review and an empirical study. A cross-sectional survey design was used. A stratified random sample was taken of academic and
support staff at a specific university of technology (N = 334). The ASSET Organizational
Stress Screening Tool and a biographical questionnaire were administered on the personnel.
Cronbach alpha coefficients were used to determine the significance of dimensions of the
ASSET. Exploratory factor analysis was used to investigate the factor structure of the
occupational stress items of the ASSET. Pearson correlation coefficients were used to specify
the relationship between the variables. Standard multiple regression analyses were used to
assess whether occupational stress predicts ill health and organisational commitment.
The results showed that two occupational stressors, namely control and work relationships
were higher than the norm. Physical and psychological ill health was predicted by
occupational stress due to job demands and lack of organisational support. Occupational
stress because of job demands had a significant effect on both affective and behavioural
commitment of employees.
Recommendations for future research were made. / Thesis (M.A. (Industrial Psychology))--North-West University, Potchefstroom Campus, 2006.
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Job characteristics, engagement, burnout and organisational commitment of management staff at a platinum mine in the North-West province / Jeanette H.M. JourbertJoubert, Jeanetta Helena Maria January 2005 (has links)
In the new world economy the hey differentiator of competitive advantage is an
organisation's human resources. Increasingly, employees have to cope with multiple demands
arising from various roles. often with limited resources and no guarantee of job security. In
monitoring and improving employee effectiveness in coping with multiple new demands.
stimulating their growth and enhancing their well-being as well as organisational
performance, burnout and engagement are specific research areas.
'The objectives of this study were to investigate the relationships between burnout,
engagement, job demands. job resources and organisational commitment of management staff
at a platinum mine in the North-West Province, and to determine which variables best predict
burnout, engagement and organisational commitment.
A cross-sectional survey design was used. The study population consisted of management
staff at a platinum mine in the North West Province (N = 202). The Job Demands-Resources
Scale, Utrecht Work Engagement Scale: Maslach Burnout Inventory - General Survey. a
Health Questionnaire, and an Organisational Commitment scale were administered.
Descriptive statistics, product-moment correlation coefficients and multiple regression
analyses were used to analyse the data.
The results indicated that burnout correlated significantly with job demands, job resources.
engagement, health and organisational commitment. Engagement. correlated significantly with
job resources. health, and organisational commitment. Exhaustion was best predicted by
workload. job insecurity and lack of resources whilst cynicism was predicted by poor
organisational support and advancement opportunities. Engagement was best predicted by
organisational support. and organisational commitment was predicted by both burnout and
engagement. Ill health was predicted by exhaustion.
Recommendations were made for future research. / Thesis (M.Com. (Industrial Psychology))--North-West University, Potchefstroom Campus, 2006.
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The effectiveness of utilising social networking in driving employee engagement / Ivan SwartzSwartz, Ivan Christo January 2010 (has links)
The use of social networks, as a business tool is becoming more and more frequent in
this day and age. Companies are exploring various ways in which to optimise social
media in gaining a competitive advantage. Social platforms give organisations the ability
to communicate better with their staff, to market their products more effectively to
potential customers and also to drive behaviour within the workplace.
Employee engagement, sense of belonging and organisational commitment can be
considered as components of employee well-being. Companies are investing large
amounts of resources to lower employee turnover by creating an environment that is
favourable for the employee.
Within the call centre environment a well established technological infrastructure exists.
This creates a setting that is very prone to launch a social media platform. The average
age of employees is also quite young, which in most cases means that they understand
and interact on social networks with ease. The applications for social media also seems
to become second nature for younger generations and this also speaks volumes as to
implement social network strategies within working environments.
The experimental research design included a pre- and post assessment with samples of
74 employees for the pre-test and 36 employees for the post test. A qualitative and
quantitative approach was utilised in order to gain better insight of what employees
define as social networks and what effect it has on employees. To measure the various
constructs, the following instruments were utilised: Utrecht Work Engagement Scale (UWES), a self-constructed Sense of Belonging Questionnaire and the Affective
Organisational Commitment Questionnaire (AOC).
The results indicated that the exposure to a social network resulted in lower levels of
employee engagement and lower levels of sense of belonging. The exposure to a social
network however increased the levels of participants? affective organisational
commitment. / Thesis (M.B.A.)--North-West University, Potchefstroom Campus, 2011.
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The impact of cardinal rules on employee safety behaviour at power stations in Mpumalanga / Chauke, T.L.Chauke, Tinyiko Lourence January 2011 (has links)
Occupational risk management can be a catalyst in generating superior returns for all stakeholders on a sustainable basis. A number of companies in South Africa have implemented Cardinal Rules of Safety adopted from international companies to ensure the safety of their employees. The purpose of this study was to measure the impact of the cardinal rules on employee safety behaviour implemented at power stations in Mpumalanga.
The empirical study was done by using a questionnaire as measuring instrument. The questionnaire was developed from a literature review and contains questions and items relevant to the initial research problem. The questionnaire comprised of five–point Likert scale type questions.The convenience sampling method was applied identifying 90 participants at three different power stations in Mpumalanga taking part in the study.
Statistical analysis was performed by the Statistical Consulting Service of the North–West University using SPSS. Cronbach’s alpha co–efficients was used to determine the reliability of the factors. Descriptive statistics (Mean, standard, deviation, were used in the compiling of the profile of the results. While Spearman’s rho correlation coefficient was calculated to identify practically significant associations between variables and factors
The research findings suggest that there is practical significant correlation between the factors that were measured. The opinion given by respondents suggests that cardinal rules of safety were implemented, given all the necessary support by management and enforced throughout the organisation. / Thesis (MBA)--North-West University, Potchefstroom Campus, 2012.
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Job insecurity, burnout and organisational commitment of employees in a financial institution in Gauteng / Karolina LabaLaba, Karolina January 2004 (has links)
The objective of this Study was to identify any relationships that may exist Main job insecurity, burnout and organisational armament. To determine the levels of job insecurity, burnout and organizational commitment, how different demographic p u p s experience different levels of job insecurity and whether job insecurity can predict burnout and orgauisational commitment. A -sectional w e y design was used. A random sample of human resource workers (N = 146) was used & on a financial institution in Gauteng. The Job Insecurity Survey Inventory (JISI), Maslach Bumout Inventory-General Survey (MBI-GS) and Organisational Commitment Questionnaire (OCQ) wae administered with a biographical questionnaire. The regression analyses indicated that 29, 8% of the total variance was explained by job insecurity on burnout and that 28, 7% of the total variance was explained by job insecurity on organisational commitment / Thesis (M.Com. (Industrial Psychology))--North-West University, Vaal Triangle Campus, 2005.
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The relationship between job insecurity, organisational citizenship behaviours and affective organisational commitment / Anita Caldeira JorgeJorge, Anita Caldeira January 2005 (has links)
During the last few decades economic changes leading to transformations in the labour market have taken place in the industrialised world (Mauno & Kinnunen, 1999). These changes have had to be implemented as a result of economic recession, new information technology, industrial restructuring and accelerated global competition (Hartley, Jacobson, Klandermans & Van Vuuren, 199 1 ; Hellgren, Sverke & Isakson, 1999). South African organisations, to remain competitive in these harsh conditions, have been forced to improve organisational effectiveness and streamline operations (Human, Buitendach & Heyrnans, 2004). Many have had to engage in downsizing and restructuring in order to reduce labour costs and to improve competitiveness. These efforts usually result in the reduction of a large number of staff (Labuschagne, 2005). In addition to having adverse effects for those people who lose their jobs, it may also lead to increased stress among the survivors (Ashford, 1988;
Ketz de Vries & Balazs, 1997). The primary objective of this research was to investigate the relationship between job insecurity, organisational citizenship behaviours and affective organisational commitment. Constructs were measured by means of the Job Insecurity Questionnaire (JIQ), the Organisational Citizenship Behaviours Questionnaire (OCB), the Organisational Commitment Questionnaire (OC) and a biographical questionnaire. A cross-sectional survey design was conducted among the 80 employees of a privately-owed franchise store of a large retail supermarket. A response of 66 completed questionnaires was received. / Thesis (M.Com. (Industrial Psychology))--North-West University, Vaal Triangle Campus, 2006.
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The relationship between job insecurity, job satisfaction, affective organisational commitment and work locus of control / James Lenyora RamakauRamakau, James Lenyora January 2006 (has links)
The world that is becoming more advanced and complex, induces acute competitiveness and immense challenges for organisations and employees. This, along with the increased demands from current operating economic conditions around the globe oblige organizations to embark on adaptive strategies such as downsizing, restructuring and temporary employment as a mechanism to sustain their continued existence in a hastened transformation era. Although these impetuses affect the content and structure of work directly, they also have indirect inherent effects as they create pressures of uncertainty and feelings ofjob insecurity. It is apparent that job insecurity may negatively affect employees' job satisfaction and affective organisational commitment. It is deemed important to identify the negative impacts of these changes on individual employees and devise change management and coping interventions to empower employees in lowering the stress that they may experience due to transformations within their organisations. Thus, the objectives of this research was to investigate the relationship between job insecurity, job satisfaction, affective organisational commitment and work locus of control and how demographic groups might differ in their experience of job insecurity among employees (N = 286) in a co-operation industry. A cross-sectional survey design was used. The constructs were measured by means of the Job Insecurity Scale (JIS), Minnesota Satisfaction Questionnaire (MSQ), Organisational Commitment Questionnaire (OCQAffective- subscale), Work Locus of Control Scale (WLCS) and a demographic questionnaire. The research method consists of a brief literature review and an empirical study. Confirmatory factor analysis was used to assess the construct validity of the MSQ, OCQAffective, and WLCS. Alpha coefficients were also computed to assess the internal consistency of the scales. Descriptive statistics, Pearson-product moment correlation coefficients, MANOVA, and ANOVA were used to analyse the data. Multiple regression analyses were used to further examine the potential mediating effect of work locus of control in the job insecurity-outcomes relationships. Simple principal component analyses confirmed appropriate factor structures for the JIS. MSQ and OCQ. Although Spector proposed that the WLCS is a unidimensional scale, various previous studies have obtained evidence supporting a two-factor structure. In a similar vein, simple principle component analysis delivered a two-factor structure. All scales used demonstrated an adequate level of internal consistency. Job insecurity indicated a practically significant positive correlation with intrinsic job satisfaction, although the relationship between job insecurity and extrinsic job satisfaction was not statistically significant. A statically significant positive correlation was found between job insecurity and affective organisational commitment. Work locus of control demonstrated a practically significant correlation with job insecurity. Work locus of control demonstrated a practically significant positive correlation with affective organizational commitment, as well as both job satisfaction dimensions. Regression analyses indicated that work locus of control mediates the relationship between job insecurity and intrinsic job satisfaction. Work locus of control was also found to be a mediator of the relationship between job insecurity and affective organisational commitment. It was established that employees with tertiary qualifications such as degrees and postgraduate degrees experienced lower job insecurity as compared to employees with lower qualifications such as Grade 10 to Grade 12. No further significant differences were established in terms of gender, culture, age and tenure in the experience of job insecurity. Conclusions are made, limitations of the current research are discussed and recommendations for the organisation and future research are outlined. / Thesis (M.A. (Industrial Psychology))--North-West University, Vaal Triangle Campus, 2007.
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Job insecurity, affective organisational commitment and general health : the role of work locus of control / M.A.J. CooksCooks, Martha Anna Johanna January 2007 (has links)
Due to constant changes and demands from external forces markets, today's employees are subjected to continuous change in the workplace in order for organisations to stay competitive. Changes include restructuring, downsizing, technological changes and so forth, which result in employees feeling less secure in their jobs compared to employees a few decades ago. This insecurity is a reality in the lives of employees and leads to a whole range of emotions and reactions toward these changes. The primary objectives of this research is to determine the nature of the relationship between job insecurity and affective organisational commitment, and also the nature of the relationship between job insecurity and the general health of employees in a specific petro-chemical organisation (N = 229). The final objective is to determine if work locus of control plays a mediating role in the above mentioned relationships. A cross-sectional survey design was employed. Constructs were measured using the following: the Job Insecurity Questionnaire (JIQ), the Organisational Commitment Questionnaire (OCQ) [where only the affective subscale was interpreted], the General Health Questionnaire (GHQ), the Work Locus of Control Scale (WLCS) as well as a biographical questionnaire. Results indicated that a practically significant relationship of medium effect exists between job insecurity (both dimensions) and work locus of control, and also a practically significant negative relationship between job insecurity (cognitive subscale) and affective organizational commitment and between affective organisational commitment with work locus of control. No other practically significant relationships were found, although the relationship between the variables did prove to be statistically significant. Regression analysis confirmed that work locus of control fully mediate the relationship between affective job insecurity and affective organisational commitment and also between affective job insecurity with general health, whilst partial mediation by work locus of control was found between cognitive job insecurity and affective organisational commitment and cognitive job insecurity and general health. Conclusions and recommendations were made. / Thesis (M.A. (Industrial Psychology))--North-West University, Vaal Triangle Campus, 2007.
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ob insecurity, job satisfaction, affective organisational commitment and sense of coherence in an educational ins[t]itution / Sandra Cristina Rodrigues Barbosa.Barbosa, Sandra Cristina Rodrigues January 2009 (has links)
Organisations are faced with the reality of a constantly changing environment surrounding them. This brings about the need for changes and adaptations to the changing world around them (Rothmann, 2003). These changes are implemented in the form of restructuring, downsizing, mergers, evolving governmental policies and organisational change initiatives, which can result in high costs, lower productions and poor employee wellness (Van Tonder,2005). In South Africa, the organisations have to cope with change and adaptations to the global world which brings about the need for innovation, competitiveness, customer satisfaction and service quality to remain ahead in the industry which can bring strain on employees and the organisation as a whole (Malhotra & Mukherjee, 2003). ln education institutions, teachers have certain demands to cope with which include syllabus changes and growth, personnel shortages, higher student numbers, multi-lingual teaching and increased specialization (Jackson & Rothmann, 2006) The primary objective of this research was to investigate the relationship between job insecurity, job satisfaction, affective organisational commitment and sense of coherence. Contructs were measured by means of the Job Insecurity Questionnaire (JIQ), the Revised Minnesota Job Satisfaction Questionnaire (JSQ), the Organisational Commitment Questionnaire (OCQ), the Orientation to Life Questionnaire (OLQ) and a biographical questionnaire. A cross-sectional survey design was conducted among the 546 employees of various educational institutions in the Sedibeng District of Gauteng. A response rate of 315 completed questionnaires was received. No statistically significant relationship was found between job insecurity and job satisfaction, job insecurity and affective organisational commitment, and job insecurity and sense of coherence. There was a practically significant relationship found between job satisfaction, affective organisational commitment, and sense of coherence. Sense of coherence was also found to have no moderating effect on job insecurity and job satisfaction, and job insecurity and affective organisational commitment. Recommendations for the organisation and future research were made. / Thesis (M.A. (Industrial Psychology))--North-West University, Vaal Triangle Campus, 2010.
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Psychological empowerment, job satisfaction and organisational commitment in a chemical industry / Lelanie LaageLaage, Lelanie January 2003 (has links)
In response to increasing global competition, companies are continuously under pressure to undergo dramatic changes. Organisations have flattened their structures to replace their traditional hierarchical management structures with empowered work teams. These are teams that have full responsibility of what they do and handle things traditionally handled by management in the past. In order to achieve this, the management challenge is to create working conditions in which individuals in these teams voluntary choose to commit, collaborate and act towards accomplishment of organizational goals (Duvall, 1999). Today's highly competitive environment, technological improvement, complex customer needs, corporate restructuring and continuous search for innovative ways to take organizations to new heights, affect companies throughout the world. To survive in today's difficult economic conditions, organizations demands more from employees. This study conceptualizes empowerment, dividing empowerment into three categories: structural empowerment, leadership empowerment and motivational empowerment. The study narrows to examine psychological empowerment specifically, an aspect of motivational empowerment. The theory of Spreitzer (1995) of four cognitions and the three principles of Menon (2001) is combined to conceptualize psychological empowerment. Job satisfaction is also discussed with emphasis on intrinsic and extrinsic satisfaction. Organisational commitment is examined from the three-component theory of Allen and Meyer (1991). The objective of this study is to determine the relationship between psychological empowerment, job satisfaction and organisational commitment in a chemical industry. A correlation design was used to determine the relationship between the constructs. Data from a sample of 61 (N=61) employees were used. A correlation design is used to determine the relationship between psychological empowerment, job satisfaction and organisational commitment. Data were gathered and explored in terms of descriptive statistics. Cronbach alpha coefients and factor analysis are calculated to give an indication of the validity and reliability of the measuring instruments. Pearson product moment correlation coefficients and canonical correlations were used to obtain the empirical results. A regression analysis and multiple stepwise regression analysis was carried out to determine the extent to which psychological empowerment predict job satisfaction and organisational commitment. The results of the empirical study indicated practically significant differences between psychological empowerment as a total and two variables: Intrinsic job satisfaction and affective commitment. It was found that psychological empowerment could be used to predict job satisfaction to a certain degree, but could not predict organizational commitment as a total. However, there are indications that it could be used to predict affective commitment. / Thesis (M.A. (Industrial Psychology))--North-West University, Vaal Triangle Campus, 2004.
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