Thesis (Ph. D.)--University of Wisconsin--Madison, 1933. / Typescript. eContent provider-neutral record in process. Description based on print version record. Includes bibliographical references (leaves [371]-[373]).

The modern automobile industry faces an increasing demand on personalized high quality products. In order to stay competitive the automobile manufacturers have to ensure the customers high quality demands. With the increasing amount of applied parts and components manufacturing processes are becoming more complex. The recent quality assurance of the manufacturers considers only the product quality. Furthermore are with the recent quality assurance methods only punctual integrations of quality assurance tools in production chains possible. These limitations cause a large quality control loop. This leads in case of defective parts to an enormous time and money effort to track the cause for the defect. This project presents an innovative measurement strategy of quality assurance within the modern automobile production which will minimize the control loop and identify the tool causing the defect in the part. It highlights the possibility to integrate equipment for quality assurance directly into the production cell itself and analyse the geometrical conditions within the manufacturing processes. The result of this thesis is a fully automated prototype which is installed into the actual production of the Volkswagen Golf assembly. The prototype system consists on the one hand out of different on the market free available hardware and software components. On the other hand there are specifically for this prototype developed hardware components and software tools. For the first time it is possible to inspect the geometrical conditions of one tool continuously during production and identify, if occurring, deviations in the tool in position direction and size. The installation of similar systems in the production will minimize the control loops of the production. The chance of early recognition of errors will reduce the efforts and cost of error backtracking. In ideal conditions this instrument will identify defective tools before a product is manufactured. This innovative quality tool is the ideal addition to the current quality assurance and is the first link between the product quality and the geometrical conditions of the tools.

M.Comm. / The subject of the study is the way in which the coordinated marketing-logistics interface through the fourteen coordination techniques creates a sustainable competitive advantage. The investigation is limited to the passenger car manufactures in South Africa (SA). The literature has acknowledged that marketing and logistics are inseparable and managers from these functions have been working on the relationship in order to use it as a competitive advantage strategy. The fourteen marketing-logistics interface coordination techniques were identified in order to assist these managers to improve the interface and increase the level of cooperation with the intention of achieving a sustainable competitive through the interface. The use of fourteen marketing-logistics interface was not tested during the identification process of such techniques and it is important to find out if they are used in the passenger car industry in SA. Each of the fourteen coordination techniques differs on the basis of the level of use in the passenger car manufacturing organisations. Some techniques are mostly used in organisations than others. For example, top management support and information sharing are mostly used in these organisations while unified department and third-party intervention are not used and there is no plan to use them. There are techniques that have very high- to-high impact on the interface. It is important for the organisations to focus on those techniques that have very high and high impact on the interface since this can assist in improving cooperation between marketing and logistics and create the interface that can serve as a way to a sustainable competitive advantage. The level of cooperation between marketing and logistics functions in the manufacturing organisations in the passenger car industry was measured followed by questions relating to the use, the impact and the importance of the fourteen marketing-logistics interface coordination techniques in order to build and improve the cooperation and create a sustainable competitive advantage through the interface. Other techniques, except the predetermined fourteen techniques were identified however most respondents stated that organisations use the fourteen existing techniques. Some techniques such as a top management support, joint outings and information sharing were mostly used by organisations. It is interesting to note that mostly used does not imply that the technique has a high to very high impact on the interface. Although joint outing is mostly used it was found to have a moderate impact on the marketing-logistics interface. Recommendations provided should be applied in order to identify the difference in cooperation between marketing and logistics before and after the study. The marketing-logistics interface coordination can be a strategic tool for creating a sustainable competitive advantage if there is high level of cooperation between marketing and logistics through the use of coordination techniques.

Magister Commercii - MCom / Proponents of lean production (LP) argue that successful implementation is dependent on creating an organisational climate that complements the adoption and implementation of innovation. Transformation of the organisational climate, from a culture of adversarialism (management versus workers) and worker exclusion (in terms of decision making) toward a culture of co-operation and worker participation, is thus a necessary complement to LP. Successful implementation of LP, and associated practices, thus requires the commitment of all stakeholders. This study explores worker attitudes towards transition to LP within a chosen company in the South African auto components sector. The study focuses on understanding worker perceptions of shifts in Human Resource and Industrial Relations practices which are associated with the transition to LP. The research reports on two surveys of workers to better understand their perceptions of the changes to the relationships among workers, and between workers and management. / South Africa

Over and above the fact that South African automotive business firms do not have the advantages of a major domestic market and are far removed from the major world markets, they face the challenges of operating in a tough and ever-changing environment. This environment is characterised by a global recession, aggressive global competition, high inflation and more demanding customers. To overcome these obstacles and to ensure their continuous success and existence, these domestic firms need to create a competitive advantage. The establishment of such a competitive advantage is dependent on a number of factors which mainly include sourcing from a world-class supplier base in terms of price, quality and service delivery. The main objective and central theme of this study is to determine the factors that are required by a supplier in the South African automotive industry to be classified as a world-class supplier. In support of the main objective, it was necessary to source the reasons why a firm would find it important to trade with a world-class supplier base, and to determine whether the current levels of supplier performance as experienced by buying firms in the Eastern Cape automotive industry, could be regarded as world-class. Furthermore, the study set out to determine the consequences to customer firms of inferior supplier performance, as well as the actions currently taken and support programmes in place to bring suppliers in line with world-class standards. As a starting point to the study, a literature review was undertaken which revealed the definite interdependence between a business firm and the environment in which it operates. The review underlined the need for environmental scanning as a means to proactively manage the impact of environmental changes on a firm. Porter’s value chain and business process re-engineering, as discussed in the study, are also perceived as means to manage environmental changes. The literature study further revealed some of the latest business trends followed by automotive business firms, as well as the expected supplier buy-in to ensure success. A statistical analysis on the quantitative data gathered, grouped specific items (questions) that relate to the study’s main objective with three respective individual supplier performance areas. A confirmatory factor analysis which focused on the three factors, namely quality, pricing and service delivery was carried out to assess the validity of the questions used for gathering the research data. The Cronbach Alphas determined for the three factors portrayed the reliability of the research instrument as acceptable. The empirical study revealed a few main factors that automotive business firms strongly perceive as being key to the establishment of a world-class supplier base. These factors are: a culture of continuous improvement; consistently meeting delivery deadlines by being able to respond to customer schedule changes; quoting fair prices and having respect for business ethics; as well as the consistent application of a quality policy which leads to conformance to specifications and subsequent high levels of product reliability. The empirical study also identified the following benefits enjoyed by customer business firms when trading with a world-class supplier base: Firms are able to be more flexible to customer schedule changes; they receive products that meet specifications; and they are able to operate at lower costs. The empirical findings with regard to the current level of supplier performance in the Eastern Cape Province automotive industry highlighted mainly three problem areas. These are late deliveries; the inability of suppliers to respond to customer schedule changes; as well as a lack of continuous improvement. Late deliveries which lead to production stoppages, with its resultant high costs, as well as the receipt of below-par quality products, were revealed as the main consequences when dealing with suppliers whose performance are not world-class. The main actions taken and programmes or incentives offered by automotive business firms to bring inferior suppliers more in line with world-class performance, include the rewarding of good suppliers by granting them more business; applying formal supplier performance evaluations; and having regular supplier audits.

For many manufacturing companies, equipment is the largest capital investment andeffective maintenance of these assets can impact on profitability. It extends equipment life, improves equipment availability and retains equipment in proper condition. Conversely, poorly maintained equipment may lead to more frequent equipment failures, poor utilisation of equipment and delayed production schedules. Malfunctioning equipment may result in scrap or products of poor quality. Total productive maintenance (TPM) is one of the most popular concepts for improving process dependability (Nakajima 1988). It focuses on increasing the effectiveness of maintenance which is commonly measured by the overall equipment effectiveness (OEE). Ford Struandale Engine Plant (FSEP) applies lean manufacturing through its Ford Production System (FPS) which consists of twelve elements. One element of FPS is Ford Total Productive Maintenance (FTPM) with the objective to maximise the overall effectiveness of plant facilities, equipment, processes and tooling through the focused efforts of work groups and the elimination of the major losses associated with manufacturing equipment. The concern for FSEP management was that although FTPM is implemented, the OEE data revealed that equipment availability targets are not achieved. The researcher identified a gap to investigate the reasons for the poor performance. A literature study was conducted to search for relevant information on the subject. A questionnaire was constructed from the theoretical information and a survey was conducted. After data collection the results were captured and analysed. The researcher made conclusions based on the data and made recommendations. The main findings were that autonomous maintenance is not functioning well, spares management is not good and the Computerised Maintenance Management System is underutilised. The recommendations were that these issues must be addressed.

Thesis (Ph. D.)--University of California, San Diego, 2003. / Vita. Includes bibliographical references.

Thesis (M.S.)--University of Texas at El Paso, 2008. / Title from title screen. Vita. CD-ROM. Includes bibliographical references. Also available online.

Thesis (Ph. D.)--University of Illinois at Urbana-Champaign, 1995. / Vita. Includes bibliographical references (leaves 233-242).

Thesis (Ph. D.)--Boston University, 1993. / Vita. Includes bibliographical references (leaves 453-499).