Thesis (M.A.)--Rowan University, 2009. / Typescript. Includes bibliographical references.

Thesis (M.A. in Security Studies (Homeland Security and Defense))--Naval Postgraduate School, December 2009. / Thesis Advisor(s): Bergin, Richard ; Josefek, Robert. "December 2009." Description based on title screen as viewed on January 27, 2010. Author(s) subject terms: Trust, collaboration, inter-organizational relations, interorganizational trust, cooperation, emergency management, trust building, New York City Fire Department. Includes bibliographical references (p. 101-102). Also available in print.

CHDS State/Local / Since 9/11 much progress has been made by Federal, State and local authorities to prepare for future Catastrophic Incidents. The March 1, 2004 release of the National Incident Management System (NIMS) mandated the use of Unified Command and Incident Management Teams (IMTs) for multi-agency, multi-jurisdictional incidents. These teams have strong potential for improving complex incident management. However, the potential for interagency conflict threatens effectual IMT functioning in the absence of team skills instruction as part of a national training curriculum. The current curriculum teaches technical skills and ICS role responsibilities, and omits skills needed to build healthy team dynamics. Training for IMTs needs to include more than technical skills ("What to do"), and that Department of Homeland Security (DHS) should expand the curriculum to include team dynamics ("How to do it"). Further, DHS need not "re-invent the wheel" when looking for sources of team dynamic theory, but need only look to and adapt the experience of business and academia. Over the past 20-25 years a variety of inter-organizational networks and Work Teams have been studied and field tested. This thesis examines literature lessons on the problems shared by Work Teams and IMTs, with particular emphasis on effectiveness and managing conflict. / Division Chief, Austin Fire Department

Thesis (M. P. A.)--Texas State University-San Marcos, 2008. / "Spring 2008." Includes bibliographical references (leaves 97-99).

Thesis (M.A. in Security Studies (Homeland Security and Defense))--Naval Postgraduate School, March 2005. / Thesis Advisor(s): Christopher Bellavita. Includes bibliographical references (p. 133-139). Also available online.

Thesis (M.S. in Systems Technology)--Naval Postgraduate School, June 2005. / Thesis Advisor(s): Alex Bordetsky, Brian Steckler. Includes bibliographical references (p. 69-70). Also available online.

Thesis (M.A. in Security studies (Homeland Security and Defense))--Naval Postgraduate School, March 2005. / Thesis Advisor(s): Maria Rasmussen. Includes bibliographical references (p. 85-88). Also available online.

This project focuses on the Incident Management System (IMS) and how it was used to manage the Oklahoma City, World Trade Center, and Lafayette, IN terrorism incidents. The Incident Management System is used by emergency response agencies to manage the scene of a disaster and consists of eight management components which are: Modular Organization, Integrated Communications, Common Terminology, Unified Command Structure, Consolidated Action Plans, Manageable Span of Control, Designated Incident Facilities, and Comprehensive Resource Management. Through journal articles and interviews, this project assesses observations that occurred during the response phase of each terrorism incident. These observations are then categorized under each of the IMS components to determine whether unique, or more complex procedures occurred with terrorism, as compared to other types of emergency disasters. This study further explores why the IMS is important to communities, and why a community's comprehensive plan should include goals and risk management studies that affect a community's ability to effectively respond to a terrorism incident. / Department of Urban Planning

Thesis (M.A.)--Naval Postgraduate School, 2004. / Title from title page of source document (viewed on April 23, 2008). Includes bibliographical references (p. 105-113).

During an incident, which is critical in nature, sense-making by the individuals involved are essential in ensuring an optimal response to the incident. The incident management systems employed to manage the allocation of resources to an incident allow for the visualisation of the incident and its constituents, and this visualisation supports sense-making by improving knowledge transfer. Knowledge visualisation contains pitfalls that can be avoided by implementing knowledge visualisation criteria. The purpose of this study is to identify the knowledge visualisation criteria that optimise the knowledge transfer by visual artifacts in incident management systems like emergency medical or fire-response systems. This study used the design science research (DSR) methodology and was conducted in the context of critical incident response management. A review of the existing literature was done to identify an initial set of knowledge visualisation criteria. The initial set was evaluated by content experts (using questionnaire driven interviews) and usability experts (using questionnaire driven interviews, usability testing with eye tracking and a survey) in the context of an emergency incident management system. The main contribution of this study is a validated set of knowledge visualisation criteria to guide knowledge transfer in incident management systems. / School of Computing / M. Sc. Computing