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Close encounters of various kinds empirical studies of customer-firm interactions /Dolen, Willemijn Maria van. January 1900 (has links)
Proefschrift Universiteit Maastricht. / Met lit. opg. - Met samenvatting in het Nederlands.
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Image culture : media, consumption, and everyday life and reflexive modernity /Jansson, André. January 1900 (has links)
Thesis (Ph. D.)--Göteborg University. / Includes bibliographical references (p. 369-388).
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Service quality and customer loyalty in professional business service relationships an empirical investigation into the customer-based service quality concept in the Dutch advertising industry /Venetis, Karin Ariadne. January 1997 (has links)
Proefschrift Universiteit Maastricht. / Met lit. opg. - Met samenvatting in het Nederlands.
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