- About
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The Global ETD Search service is a free service for researchers
to find electronic theses and dissertations. This service is
provided by the
Networked Digital Library of Theses and Dissertations.
Our metadata is collected from universities around the world. If you manage a university/consortium/country archive and want to be added, details can be found on the NDLTD website.
Search results
Showing 171 to 180 of 5449 (0.031 seconds)| 171 |
Customer service as an element of the marketing mix : the evaluation of a descriptive model of customer service /Zinszer, Paul H. January 1976 (has links)
Thesis (Ph. D.)--Ohio State University, 1977. / Includes vita Includes bibliographical references (leaves 126-131). Available online via OhioLINK's ETD Center.
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| 172 |
The impact of compatibility & complementarity between information technology assets and organizational resources on firm performance /Nevo, Saggi. January 2007 (has links)
Thesis (Ph.D.)--York University, 2007. Graduate Programme in Higher Education. / Typescript. Includes bibliographical references (leaves 100-120). Also available on the Internet. MODE OF ACCESS via web browser by entering the following URL: http://gateway.proquest.com/openurl?url_ver=Z39.88-2004&res_dat=xri:pqdiss&rft_val_fmt=info:ofi/fmt:kev:mtx:dissertation&rft_dat=xri:pqdiss:NR32062
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| 173 |
Adoption of Customer Relationship Management (CRM) in local manufacturing industry /Lam, Lai Ki. January 2005 (has links) (PDF)
Thesis (M. Phil.)--City University of Hong Kong, 2005. / "Submitted to Department of Manufacturing Engineering and Engineering Management in partial fulfillment of the requirements for the degree of Master of Philosophy." Includes bibliographical references.
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| 174 |
Analytical CRM developing and maintaining profitable customer relationships in non-contractual settings /Wübben, Markus. January 2009 (has links)
Dissertation, Technishce Universität München, 2008. / Includes bibliographical references.
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| 175 |
Die Potenzialqualität von Dienstleistungen Konzeptualisierung und empirische Prüfung /Steffen, Dirk. January 2006 (has links)
Univ., Diss.--Basel, 2005.
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| 176 |
KidsPeace New England action research quality of information systems customer service /Frank, Tyler. January 2006 (has links) (PDF)
Thesis (M.S.M.)--Regis University, Denver, Colo., 2006. / Title from PDF title page (viewed on Nov. 30, 2006). Includes bibliographical references.
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| 177 |
Customer relationship management : a research framework for investigating how customers' detailed preferences are learned and recorded /Li, Pu. January 2005 (has links)
Thesis (M.Phil.)--Hong Kong University of Science and Technology, 2005. / Includes bibliographical references (leaves 73-77). Also available in electronic version.
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| 178 |
Customer service as an indication of service quality in South African supermarketsMarx, J. M. M. January 2005 (has links)
Thesis (M. Consumer Science)--University of Pretoria , 2005. / Title from opening screen (viewed March 22, 2006). Includes summaries in English and Afrikaans. Includes bibliographical references.
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| 179 |
Understanding customer relationship management from managers' and customers' perspective : exploring the implications of CRM fit, market orientation, and market knowledge competence /Bang, Jounghae. January 2005 (has links)
Thesis (Ph. D.)--University of Rhode Island, 2005. / Typescript. Includes bibliographical references (leaves 150-165).
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| 180 |
Scheduling and control of stochastic processing networksAdusumilli, Kranthi Mitra, January 1900 (has links)
Thesis (Ph. D.)--University of Texas at Austin, 2007. / Vita. Includes bibliographical references.
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