The effective implementation of infrastructure asset management systems within organizations that own, operate, and manage infrastructure assets is critical to address the main challenges facing the infrastructure industry (e.g., infrastructure ageing and deterioration, maintenance backlogs, strict regulatory operating conditions, limited financial resources, and losing valuable experience through retirements). Infrastructure asset management systems contain connectivity between major operational components and such connectivity can lead to systemic risks (i.e., dependence-induced failures). This thesis analyzes the asset management system as a network of connected components (i.e., nodes and links) to identify critical components exposed to systemic risks induced by information asymmetry and information overload. This thesis applies descriptive and prescriptive analytics strategies to address information asymmetry and information overload and predictive analytics is employed to enhance the resilience. Specifically, descriptive analytics was employed to visualize the key performance indicators of infrastructure assets ensuring that all asset management stakeholders make decisions using consistent information sources and that they are not overwhelmed by having access to the entire database. Predictive analytics is employed to classify the resilience key performance indicator pertaining to the forced outage rapidity of power infrastructure components enabling power infrastructure owners to estimate the rapidity of an outage soon after its occurrence, and thus allocating the appropriate resources to return the infrastructure to operation. Using predictive analytics allows decision-makers to use consistent and clear information to inform their decision to respond to forced outage occurrences. Finally, prescriptive analytics is applied to optimize the asset management system network by increasing the connectivity of the network and in turn decreasing the exposure of the asset management system to systemic risk from information asymmetry and information overload. By analyzing an asset management system as a network and applying descriptive-, predictive-, and prescriptive analytics strategies, this dissertation illustrates how systemic risk exposure, due to information asymmetry and information overload could be mitigated and how power infrastructure resilience could be enhanced in response to forced outage occurrences. / Thesis / Doctor of Science (PhD) / Effective infrastructure asset management systems are critical for organizations that own, manage, and operate infrastructure assets. Infrastructure asset management systems contain main components (e.g., engineering, project management, resourcing strategy) that are dependent on information and data. Inherent within this system is the potential for failures to cascade throughout the entire system instigated by such dependence. Within asset management, such cascading failures, known as systemic risks, are typically caused by stakeholders not using the same information for decision making or being overwhelmed by too much information. This thesis employs analytics strategies including: i) descriptive analytics to present only relevant and meaningful information necessary for respective stakeholders, ii) predictive analytics to forecast the resilience key performance indicator, rapidity, enabling all stakeholders to make future decisions using consistent projections, and iii) prescriptive analytics to optimize the asset management system by introducing additional information connections between main components. Such analytics strategies are shown to mitigate the systemic risks within the asset management system and enhance the resilience of infrastructure in response to an unplanned disruption.

The world’s data sets are growing exponentially every day due to the large number of devices generating data residue across the multitude of global data centers. What to do with the massive data stores, how to manage them and defining who are performing these tasks has not been adequately defined and agreed upon by academics and practitioners. Data science is a cross disciplinary, amalgam of skills, techniques and tools which allow business organizations to identify trends and build assumptions which lead to key decisions. It is in an evolutionary state as new technologies with capabilities are still being developed and deployed. The data science tasks and the data scientist skills needed in order to be successful with the analytics across the data stores are defined in this document. The research conducted across twenty-two academic articles, one book, eleven interviews and seventy-eight surveys are combined to articulate the convergence on the terms data science. In addition, the research identified that there are five key skill categories (themes) which have fifty-five competencies that are used globally by data scientists to successfully perform the art and science activities of data science. Unspecified portions of statistics, technology programming, development of models and calculations are combined to determine outcomes which lead global organizations to make strategic decisions every day. This research is intended to provide a constructive summary about the topics data science and data scientist in order to spark the dialogue for us to formally finalize the definitions and ultimately change the world by establishing set guidelines on how data science is performed and measured.

Nowadays companies are in a dynamic environment leading to competition in finding new revenue streams to strengthen their positions in their markets by using new technologies to provide capabilitiesto organize resources whilst taking into account changes that can occur in their environment. Therefore, decision making is inevitable to combat uncertainties where taking the optimal action by leveraging concepts and technologies that support decision making such as Business Intelligence (BI)tools and systems could determine a company’s future. Companies can optimize their decision making with BI features like Data-Driven Alerts that sends messages when fluctuations occur within a supervised threshold that reflects the state of business operations. The purpose of this research was to conduct an empirical study on how Swedish companies and enterprises located in different industries apply BI tools and with Data-driven Alerts features for decision making whereby we further studied the characteristics of Data-driven Alerts in terms of usability from the perspectives of different industry professionals through the thematic lens of the Technology acceptance model (TAM) in a qualitative approach. We conducted interviews with professionals from diverse organizations where we applied the Thematic Coding technique on empirical results for further analysis. We found out that by allowing possibilities for users to analyze data in their own preferences for decisions, it will provide managers and leaders with sufficient information needed to empower strategic and tactical decision-making. Despite the emergence of state-of-the-art predictive analytics technologies such as Machine Learning and AI, the literature clearly states that these processes are technical and complex to be comprehended by the decision maker. At the end of the day, prescriptive analytics will end up providing descriptive options being presented to the end user as we move towards automated decision making. This we see as an opportunity for reporting tools and data-driven alerts to be in contemporary symbiotic relationship with advanced analytics in decision making contexts to improve its outcome, quality and user friendliness.

Today’s dynamic and increasingly competitive market had expanded complexities for global businesses pressuring companies to start leveraging on Big Data solutions in order to sustain the global competitions by becoming more data-driven in managing their supply chains.The main purpose of this study is twofold, 1) to explore the implications of applying analytics designing supply chain networks, 2) to investigate the link between operational and strategic management levels when making strategic decisions using Analytics.Qualitative methods have been applied for this study to gain a greater understanding of the Supply Chain Analytics phenomenon. An inductive approach in form of interviews, was performed in order to gain new empirical data. Fifteen semi-structured interviews were conducted with professional individuals who hold managerial roles such as project managers, consultants, and end-users within the fields of Supply Chain Management and Big Data Analytics. The received empirical information was later analyzed using the thematic analysis method.The main findings in this thesis relatively contradicts with previous studies and existing literature in terms of connotations, definitions and applications of the three main types of Analytics. Furthermore, the findings present new approaches and perspectives that advanced analytics apply on both strategic and operational management levels that are shaping supply chain network designs.

The increasing demand for healthcare services, coupled with the challenges of managing budgets and navigating complex regulations, has underscored the need for sustainable and efficient healthcare delivery. In response to this pressing issue, this thesis aims to optimize hospital efficiency using Artificial Intelligence (AI) techniques. The focus extends beyond improving surgical intraoperative time to encompass preoperative and postoperative periods as well. The research presents a novel Prescriptive Analytics System (PAS) designed to enhance the Surgical Success Rate (SSR) in surgeries and specifically in high volume arthroplasty. The SSR is a critical metric that reflects the successful completion of 4-surgeries during an 8-hour timeframe. By leveraging AI, the developed PAS has the potential to significantly improve the SSR from its current rate of 39% at The Ottawa Hospital to a remarkable 100%. The research is structured around five peer-reviewed journal papers, each addressing a specific aspect of the optimization of surgical efficiency. The first paper employs descriptive analytics to examine the factors influencing delays and overtime pay during surgeries. By identifying and analyzing these factors, insights are gained into the underlying causes of surgery inefficiencies. The second paper proposes three frameworks aimed at improving Operating Room (OR) throughput. These frameworks provide structured guidelines and strategies to enhance the overall efficiency of surgeries, encompassing preoperative, intraoperative, and postoperative stages. By streamlining the workflow and minimizing bottlenecks, the proposed frameworks have the potential to significantly optimize surgical operations. The third paper outlines a set of actions required to transform a selected predictive system into a prescriptive one. By integrating AI algorithms with decision support mechanisms, the system can offer actionable recommendations to surgeons during surgeries. This transformative step holds tremendous potential in enhancing surgical outcomes while reducing time. The fourth paper introduces a benchmarking and monitoring system for the selected framework that predicts SSR. Leveraging historical data, this system utilizes supervised machine learning algorithms to forecast the likelihood of successful outcomes based on various surgical team and procedural parameters. By providing real-time monitoring and predictive insights, surgeons can proactively address potential risks and improve decision-making during surgeries. Lastly, an application paper demonstrates the practical implementation of the prescriptive analytics system. The case study highlights how the system optimizes the allocation of resources and enables the scheduling of additional surgeries on days with a high predicted SSR. By leveraging the system's capabilities, hospitals can maximize their surgical capacity and improve overall patient care.