Text in English with summaries in English, isiXhosa and Sesotho / Includes bibliographical references (leaves 141-153) / Provision of municipal services to urban residents particularly those residing in small towns across developing countries, is facing challenges. A small town or rural district of Luwingu in Zambia, is no exception. This study provides an analysis of factors that influence provision of municipal services in developing countries with Luwingu town or rural district in Zambia as the case study. Through this study, it has been shown that urban residents in small towns and to some extent, those residing in urban peripheries such as informal settlements, low-income residential neighbourhoods in major cities continues to experience poor provision and access to basic services such as drinking water, sanitation, refuse removal and electricity supply. Influencing effective provision of municipal services in the developing countries including Luwingu district council in Zambia, is a number of factors. Amongst others, is inadequate service infrastructure; lack of human and financial resources in various local municipalities particularly small rural local municipalities including Luwingu district council in Zambia. / Phano ya ditshebeletso ya masepala ho baahi ba diteropo haholo ba dulang diteropong tse nyane ho pharalla le dinaha tse ntseng di tswelapele, e lebane le mathata. Torotswana e nyane kapa setereke sa mahaeng sa Luwingu ho la Zambia, le yona e ya tshwana. Phuputso ena e fana ka manollo ya dintlha tse amang phano ya ditshebeletso tsa masepala dinaheng tse ntseng di tswelapele e sebedisa teropo kapa setereke sa mahaeng sa Luwingu jwalo ka mohlala wa phuputso. Ka phuputso ena, ho bontshitswe hore baahi ba diteropong ba leng diteropong tse nyane le ka tsela e itseng, ba dulang mabopong a diteropo jwalo ka diahelo tse sa hlophiswang, metse ya batho ba kgolang tjhelete e nyane diteropokgolong tse kgolo, ba tswelapele ho fumana phano e fokolang le phihlello ho ditshebeletso tsa motheo tse jwalo ka metsi a nowang, tlheko ya dikgwerekgwere, tlhwekiso ya dithole le phepelo ya motlakase. Ke dintlha tse mmalwa tse amang phano e ntle ya ditshebeletso tsa masepala dinaheng tse ntseng di tswelapele ho kenyelletswa khansele ya setereke ya Luwingu e Zambia. Hara tse ding ke boteng bo fokolang ba disebediswa tsa ditshebeletso; tlhokeho ya ditjhelete le basebetsi dimasepaleng tse fapaneng tsa lehae tse kenyelletsang khansele ya setereke ya Luwingu e Zambia. / Ukunikezelwa kweenkonzo zikamasipala kujongene nemingeni kubahlali basezidolophini, ngakumbi abo bahlala kwiidolophu ezincinci kumazwe asaphuhlayo. Le nto iyenzeka nakwidolophana encinci okanye isithili sasemaphandleni aseLuwingu eZambia. Esi sifundo sihlalutya izinto ezinefuthe kunikezelo lweenkonzo zikamasipala kumazwe asaphuhlayo, kwaye sizekelisa ngedolophana okanye iphandle laseLuwingu eZambia. Ngokwenza esi sifundo, kubonakele ukuba abahlali beedolophana ezincinci kunye nabo bahlala kufuphi nazo, njengabo bahlala kwiindawo ezingekho sesikweni nabahlala kwiindawo zabantu abanemivuzo ephantsi kwizixeko ezikhulu, bafumana iinkonzo ezikumgangatho osezantsi. Ezo nkonzo zifana namanzi okusela, ukugcina ucoceko, ukuthuthwa kwenkunkuma nokunikezelwa kombane. Ziliqela iimeko ezinefuthe ekunikezelweni kweenkonzo zikamasipala ezisemgangathweni kumazwe asaphuhlayo njengeZambia, kwisithili saseLuwingu. Phakathi kwezo meko singabalula ukungafakwa ngokwaneleyo kwezilungiselelo nezibonelelo zeenkonzo, (infrastructure); ukunqongophala kwemali nabantu abaqeqeshelwe umsebenzi koomasipala bendawo abahlukeneyo, ngakumbi abeendawo ezincinci, kuquka nekhansile yesithili saseLuwingu eZambia. / Development Studies / M.A. (Development studies)

Abstracts in English, Afrikaans and Zulu / Worldwide, students compete for a limited number of places at universities. By increasing the use of distance education, more students could have access to tertiary education. The problem addressed in this study related to the challenges faced by an ODL university to assess undergraduate modules in accounting sciences by way of technology-enhanced, non-venue-based alternative assessments, instead of the traditional venue-based examinations. The purpose of the current study was to develop an alternative assessment framework for ODL undergraduate accounting sciences modules as a possible solution to the assessment challenges faced by accounting graduates and universities in an ODL environment. The legitimacy of qualifications was considered by reviewing the identity verification of students and other ethical issues, as well as the influence on the accreditation by professional and other regulatory and governing bodies. Institutional and neo-institutional theories were used within the ODL context as foundational principles. Design-based research was used to develop two conceptual frameworks – one based on the theoretical elements and the other on non-venue-based alternative assessments in the ODL context. The two conceptual frameworks were evaluated using interviews conducted with ODL lecturers and members of professional accounting bodies. Thereafter, the data were analysed using thematic analysis. Triangulation was used as a final evaluation of the conceptual frameworks by analysing comments from students included in reports from an alternative assessment pilot study. The two conceptual frameworks were combined in one final framework. This final framework demonstrates how the institutional theory affects the institution and, specifically, internal issues. Due to the complexity of the ODL institution, external influences (such as technology) result in aspects of the neo-institutional theory becoming even more relevant to the current study. This complexity, together with the mimetic forces of technology and innovation, creates uncertainty. However, it became clear from the data analysis that coercive and normative forces result in ‘more certainty’. The alignment of these isomorphic forces resulted in legitimacy. Due to the importance of technology in the ODL environment, it became clear that technology should be anthropomorphically considered a stakeholder in the ODL institution. The inclusion of stakeholder theory created improved performance and the potential for innovation in order to ensure the legitimacy of qualifications. / Studente ding wêreldwyd mee vir 'n beperkte aantal plekke in universiteite. Indien die gebruik van afstandsonderrig uitgebrei word, kan meer studente toegang tot tersiêre onderwys kry. Die probleem waarop hierdie studie fokus is die uitdagings van 'n OAO-universiteit om voorgraadse modules in rekeningkundige wetenskappe te assesseer deur middel van tegnologies verbeterde, nie-lokaalgebaseerde alternatiewe assesserings in plaas van die tradisionele, lokaalgebaseerde eksamens. Die doel van die huidige studie was om 'n alternatiewe assesseringsraamwerk vir voorgraadse rekeningkundige wetenskapmodules in OAO te ontwikkel as 'n moontlike oplossing vir die assesseringsuitdagings van rekeningkundige gegradueerdes en universiteite in ’n OAO-omgewing. Die geldigheid van kwalifikasies is oorweeg deur 'n oorsig te doen oor die identiteitsverifiëring van studente en ander etiese aangeleenthede, asook die invloed op die akkreditasie deur professionele en ander regulatiewe beheerliggame. Institusionele en neo-institusionele teorieë is in die OAO-konteks as grondbeginsels gebruik. Ontwerpgebaseerde navorsing is gebruik om twee konseptuele raamwerke te ontwikkel – een gebaseer op die teoretiese elemente en die ander op nie-lokaalgebaseerde alternatiewe assesserings in die OAO-konteks. Die twee konseptuele raamwerke is geëvalueer aan die hand van onderhoude met OAO-dosente en lede van professionele rekeningkundige liggame. Hierna is die data deur middel van tematiese analise ontleed. Triangulasie is gebruik as 'n finale evaluering van die konseptuele raamwerke deur die kommentaar van studente wat in verslae van 'n alternatiewe assesseringsvoorstudie ingesluit is, te evalueer. Die twee konseptuele raamwerke is in een finale raamwerk gekombineer. Hierdie finale raamwerk demonstreer hoe die institusionele teorie die instelling en, spesifiek, interne aangeleenthede beïnvloed. As gevolg van die kompleksiteit van die OAO-instelling, veroorsaak eksterne invloede (soos tegnologie) dat die neo-institusionele teorie selfs meer relevant vir die huidige studie word. Hierdie kompleksiteit, tesame met die mimetiese magte van tegnologie en innovasie, skep onsekerheid. Dit is egter duidelik uit die data-analise dat dwang- en normatiewe magte ‘meer sekerheid’ veroorsaak. Die belyning van hierdie isomorfiese magte veroorsaak geldigheid. As gevolg van die belangrikheid van tegnologie in die OAO-omgewing, is dit duidelik dat tegnologie antropomorfies beskou moet word as 'n belanghebber in die OAO-instelling. Die insluiting van die belanghebbende teorie het verbeterde prestasie en die potensiaal vir innovasie tot gevolg gehad, om sodoende die geldigheid van kwalifikasies te verseker. / Emhlabeni wonke, abafundi bazabalazela ukuthola ithuba lokungena kwizindawo ezingamanyuvesi amancane ngenani. Ngokukhulisa izinga lokusetshenziswa kohlelo lokufunda ukude, abafundi abaningi bebangakwazi ukungena emazikweni ezemfundo aphakemeyo. Inkinga exazululwa kulolu cwaningo imayelana nezinselelo ezibhekene nenyuvesi yohlelo lwe-ODL ukuhlola amamojuli asesigabeni seziqu zokuqala kwisayensi ye-accounting ngendlela yoncedo lobuchwepheshe, ngezinye izinhlelo zokuhlola ezingenziwa endaweni eyodwa, kunokusebenzisa uhlelo olwejwayelekile lokuhlolwa okwenziwa endaweni eyodwaethize. Inhloso yocwaningo lwamanje kwaye kungukwakha esinye isakhiwo sokuhlola samamojuli esayensi ye-accounting yeziqu zokuqala, lokhu kwenziwa njengekhambi elingaxazulula izinselelo zokuhlola ezibhekene nabafundi besifundo se-accounting kanye namanyuvesi akusizinda sohlelo lwe-ODL. Udaba lokuba semthethweni kweziqu luye lwabhekwa ngokubuyekeza ukuqinisekiswa kwamagama abafundi kanye nezinye izindaba ezimayelana nemigomo yokuziphatha, kanye nomthelela phezu kokwamukelwa kwamaprofeshinali kanye nezinye izinhlaka eziqinisa umthetho kanye nezinye izinhlaka eziphetheyo. Amathiyori eziko kanye nalawo ohlelo olusha lwamaziko asetshenziswe ngaphakathi kwesizinda se-ODL njengemigomo eyisisekelo. Ucwaningo olususelwa kwidizayini lusetshenziswe ukwakha izinhlaka ezimbili zegama – olunye uhlaka lususelwe kwizinto zethiyori kanye nakwezinye izinhlelo zokuhlola ezingasuselwa ezindaweni ezimile ngaphakathi kwesizinda se-ODL. Izinhlaka ezimbili zezakhiwo ziye zahlolwa ngokusebenzisa izinhlolovo ezenziwa abafundisi be-ODL kanye namalungu wezinhlangano eziprofeshinali zesifundo se-accounting. Ngemuva kwalokho, idatha ihlaziywe ngokusebenzisa uhlelo lokuhlaziya isihloko. Unxantathu wezinhlolovo (triangulation) usetshenziswe njengohlelo lokugcina lokuhlola izakhiwo zegama ngokuhlaziya izimvo ezivela kubafundi ezixutshwe kwimibiko evela ohlelweni lokuhlolwa kwesivivinyo socwaningo.Lezi zakhiwo zamagama ezimbili zihlanganiswe kuhlaka olulodwa lokugcina. Lolu hlaka lwesakhiwo lukhombisa indlela umqondo weziko othinta ngayo iziko, ikakhulu, izinto ezingaphakathi. Ngenxa yengxubevange yeziko elinohlelo lwe-ODL, imithelela evela ngaphandle (enjengobuchwepheshe) idala izinto ezihambelana nomqondo omusha weziko oya ngokuya uhambisane nesifundo samanje socwaningo. Le ngxubevange indawonye nemimoya yobuchwepheshe kanye namaqhinga amasha, kuletha isimo esingenakuqinisekiswa. Yize kunjalo, kuya ngokucaca ukusukela ekuhlaziyweni kwedatha ukuthi imimoya ephoqayo kanye naleyo eyejwayelekile idala isimo esingaziwa. Ukuhambisana kwalawa mandla okudalwe yizinto ezisemthethweni. Ngenxa yokubaluleka kobuchwepheshe kwisizinda se-ODL, kuye kwacaca ukuthi ubuchwepheshe kufanele buthathelwe phezulu njengesidlalindima kwiziko le-ODL. Ukufakwa komqondo womdlalindima kudale umsebenzi omuhle othuthukile kanye namathuba okuveza amaqhinga amasha ukuze kuqinisekiswe isimo sokuqinisekisa iziqu ukuthi zibe semthethweni. / College of Accounting Sciences / D. Phil. (Accounting Sciences)