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Evaluating Healthcare Governance Using Knowledge-based System to Enhance Quality ManagementAl Khamisi, Yousuf N., Munive-Hernandez, J. Eduardo, Campean, Felician 22 March 2018 (has links)
Yes / Governance perspective plays a vital
role in the success of Quality Management in Healthcare
Environment (QMHE). In fact QMHE has adopted and
applied different quality tools and models in recent
times, with some even developing their own
quality‐based initiatives.
This paper will present an original and novel approach
(KB/ES coupled with GAP analysis) to evaluate the
effectiveness of governance body in QMHE. The KB
system inserts GAP for benchmarking and evaluating
the current practices with the desired ones.
The KB system will benchmark the current position of
governance perspective as part of QMHE with the ideal
benchmark one. The results will help healthcare
practitioners to improve the governance boy’s gaps and
take the correct decisions. / Sultan Qaboos University, Oman
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