In order to compete in the 21st century, it is vital for policymakers and school leaders to create technology-based classrooms for teaching and learning. Teachers are of significant importance in implementing information and communication technology (ICT) in schools. The purpose of this study was to explore Grade 5 mathematics teachers’ experiences of using ICT in teaching and learning. Furthermore, this study explored how the available resources are used, as well as the challenges that teachers experience to implement ICT tools in their lessons. This study determined how teachers perceive the use of ICT in teaching and learning. Also, the researcher addressed the professional development, technical training, as well as support the teachers received at their respective schools. The primary research question for this study is: “How do Grade 5 mathematics teachers from well-resourced schools experience the use of ICT within their classrooms?” The qualitative approach was used, and a descriptive case study research design was selected to answer the research question. The technology acceptance model (TAM) was used as a basis to determine the themes of the study. The data collection strategies were questionnaires and semi-structured interviews to determine teachers’ experiences of using ICT in the mathematics classroom. Purposive and convenience sampling were used to select the participants for this study. The participants comprised six mathematics teachers from three well-resourced and independent schools located in Tshwane, South Africa. An overall conclusion is that this study reveals mixed feelings of both optimism and reluctance when using ICT in mathematics. The results prove differences in teachers’ perceived experiences of ICT in mathematics teaching and learning. The individual schools as well as the teachers received different levels of training, professional development and support from the institution, and also face external and internal barriers when integrating ICT into the classroom. However, despite these barriers, it is still clear that ICT is the future of learning. It is always important to understand that the responses of the participants represent their own perceptions. / Dissertation (MEd)--University of Pretoria, 2020. / Science, Mathematics and Technology Education / MEd / Unrestricted

The thesis focuses on the management and functionality of the Network Operations Center, whose function is to maintain optimal network operations on various platforms, media and communication channels. The department is in a company that develops AAA game titles. The first part defines the theoretical basis. The next section introduces the company together with the analysis of the functioning of the department and communication. The last part is devoted to the design of the organizational structure, which includes the process of creating a new job. The process involves the division of activities, the recruitment process and the economic appreciation itself.

The purpose of the master thesis is a proposal of an effective personnel marketing system in a company operating in a field of information technology resulting in meeting needs of potential and current employees. The thesis includes an analysis of external and internal personnel marketing supported by quantitative research among information technology programme students of Brno universities and current employees. As emerged from the analysis, shortcomings can be found in a company promotion via social media and web page as well as in a professional development of employees. Based on the acquired results and theoretical overview particular proposals of effective personnel marketing have been made.

ICT policies instituted over a number of years by the South African Government have clearly failed to establish Information Communication for Development (ICT4D) initiatives amongst rural communities in South Africa. The author of this thesis argues that, for rural South African communities to reap the benefits of ICT4D initiatives, it would be necessary for the communities to empower themselves and to take ownership of initiatives to participate in the planned South African Information Society. Furthermore, the author argues that the success of the ICT4D initiatives depends very strongly on an understanding of the interaction of such initiatives with the social context at local community level. Some of the significant aspects of the social context at community level include an understanding of the roles of leadership, technology, economy, governance, social welfare, and stakeholders in these communities. Through a grounded methodology approach a theory of context was developed for the rural community in the Dr J.S. Moroka Municipality in Mpumalanga, South Africa. The elements of the framework that emerged were Leadership, Stakeholders, Governance, Social welfare, Economics and Technology (LSGSET). The resulting framework is proposed as a tool that can be used by the community members to interact with the role players who intend to implement ICT4D projects or policies that have an impact on the community. It should also assist policymakers while they develop contextualized policies and improve project managers’ understanding of the developmental impact of the implementation of ICT4D projects on communities. One of the contributions made by this thesis is to “bridge” this divide between policymakers and communities by explicitly framing the developmental discourses of the community as a framework for ICT4D engagement by policymakers and communities at local level. / Thesis (PhD)--University of Pretoria, 2014. / tm2015 / Informatics / PhD / Unrestricted

This study dealt with the issue of sustainability of ICT4D initiatives being a problem with few success stories (Heeks, 2002, Toyama, 2010). Many of these initiatives were planned and executed in a top-down fashion by large funders and governments, and these failures have stimulated the search for new strategies to achieve long-term sustainability. One possible approach is to consider the different levels of systems that are involved. The reasons for failure lie inside the scope of a project, within the community itself, and outside the community in the larger socio-economic system which includes the economy. A systems approach with respect to the analysis of the sustainability (or lack thereof) of development initiatives was therefore adopted. The Choice Framework of Dorothea Kleine (2010) was used since it is a systemic approach, developed in the study of ICT4D initiatives, that embraces the complexity of engaging with development paradigms, societal structures and personal agency. The research was done on a large South African government initiative, the Broadband-for-All (BB4All), community-based wireless mesh network project which aimed to provide a cost-effective way of enabling reliable broadband connectivity in rural areas. The project had two key aspects, the provision of a large-scale demonstrator of a wireless mesh network (WMN) as a broadband solution and the establishment of a Village Operator (VO) model to support access to and increase the use of the technology. The teachers and learners in more than 170 schools were the primary customers. Young people from local communities were trained as VOs to become local entrepreneurs (micro-enterprises) responsible for operating and supporting the BB4All service in their assigned cluster of schools and respective communities. The research focus was the sustainability of the VOs. The Choice Framework was used to provide a context for the research regarding the role played by social resources (social capital) in contributing to the sustainability of the VO micro-enterprises. In-depth interviews were held with all but one of the 15 VOs in order to develop an understanding of their social capital and the influence thereof on them as entrepreneurs. The importance and usefulness of social capital in supporting sustainability at VO and initiative level was analysed. Three major themes emerged that were analysed in detail, namely, the role of social capital, community service and social entrepreneurship, as well as the development of networks of innovation. At a theoretical level, the research reflected on implications of the findings for the role of social capital in the Choice Framework. At a practical level, considerations for using a social capital perspective in order to improve the conceptualisation, design, implementation and transfer of ICT4D initiatives for sustainability were developed. / Thesis (PhD)--University of Pretoria, 2016. / Informatics / PhD / Unrestricted

Human development requires some kind of action and needs information to set the development process in motion. An expansion of choice and the ability to enact choice are outcomes of development. In order to become aware of choices and support the ability to enact choices that can lead to development, access to information is required. In her thesis, Shaping meaningful information and communication technology for development (ICT4D) solutions using design science research: a social shaping of technology framework based on the capability approach, Manti addresses the problem how should the information needs that are meaningful to women working as domestic workers, be effectively translated through the use of ICT in order to enhance their experience of the good life as defined by Sen’s capability approach and to contribute to the success and social value of ICT4D projects. A group of women working as domestic workers and a selected group of organisations in South Africa participated in the study. The artefact produced by the study is the Community Shaping Solutions Framework (CSSF). The CSSF’s contribution is a response to the criticisms against ICT4D of being overly technology deterministic by applying the social shaping of technology and the capability approach theories and suggesting a human-centered approach. The CSSF draws on the capability approach as a way to measure development and the social shaping of technology theory for the positive role in integrating people and technology concerns by offering a greater understanding of the relationship between scientific excellence, technology innovation and social well-being. / Thesis (PhD)--University of Pretoria, 2017. / Informatics / PhD (IT) / Unrestricted

Thesis (MTech (Business Information Systems))--Cape Peninsula University of Technology, 2019 / The recent generation of students, often referred to as ‘Millennials’, are generally familiar with computer games and therefore learn mostly through virtual experiences from game playing. A high failure rate due to the lack of critical thinking (CT) skills among tertiary students still persists, despite the implementation of CT enhancing programmes and frameworks. The aim of this research was to explore the effect of gamification on the critical thinking skills of Information and Communications Technology (ICT) students. A single pre-and post-quasi-experimental research strategy with a pragmatic perspective research approach was followed. Mixed methods research with self-administered semi-structured questionnaires and interviews was employed. In total, 182 questionnaires distributed to students were analysed pre- and post-intervention, and five (5) interviews were conducted with the relevant lecturers post-intervention. The data were summarised and categorised by applying thematic analysis. All participants volunteered to be part of the study, and they were informed of the confidentiality and anonymity of the research before partaking in the study. From the inductive study results, it was found that CT is already an integral part of the subject content being taught to the students. The experimental learning environment did not result in significant domain-general CT compared to the control environment. Judgement was the only CT skills element showing a significant improvement from pre- to post-results on the respondents’ overall CT. Gamification can be an effectual instrument to enhance CT skills, as it enables the retention of knowledge through play by motivating and stimulating inquisitiveness among students.

Donor-funded economic and development assistance for various countries and regions has been steadily increasing in the last half-century. According to the World Bank, the funding amount provided by this organisation has increased more than 40 times from 4.6 billion USD to 166 billion USD in a 58-year span (World Bank, 2018). The notion of development, which came to spotlight after the WWII, has been greatly debated with a lot of academics and theorists linking it to dependency and superiority of one over another.  Since the beginning of the ICT revolution from around 1980s, technologies have become tools and enablers for new opportunities (Forester, 1987). However, with the great benefits, came significant risks, such as data and information misuse, data protection or cybersecurity. Still the ICT related development projects are often portrayed as silver bullets which can resolve matters such as inequality, access to education or poor living conditions. Funding organisations are putting digitalisation at the forefront of their agenda and communicate the change and positive impact they bring. However, the evaluation mechanisms used by those bodies raise the question of suitability as they are very much based on benchmarking against the Western standards of success or failure. This essay is aiming to investigate how significant is Western-centric worldview when it comes to measuring donor funded or co-funded ICT projects, be it in a form of a grant or a loan, as well as what role the terms impact and outcome play when communicating the results. It is also intending to analyse how the ICTs have been changing the notion of development and what conclusions can be drawn.

Philosophiae Doctor - PhD / The experiences and perceptions of ICT access and usage by women in marginalised South African communities is sorely under researched. Where information from a gender-based perspective reflecting potential digital gender disparities exists, it is typically a statistical view of the ICT landscape (largely reflecting access). Exploration of the complex underlying socio-cultural factors affecting women’s ICT usage is under-represented. There is an urgent need to hear women’s own voices and perspectives on such intricate and often obscure subject matter. This research has aimed to bring traditionally overlooked perspectives to the fore by exploring the experiences and perceptions of women in marginalised South African communities regarding ICT access and usage. This qualitative study, guided by a feminist phenomenological perspective, focused on the individual lived experiences of twelve women living in three marginalised areas of the Western Cape of South Africa. Data were collected via semi-structured interviews and analysed through the Interpretative phenomenological analysis (IPA) approach. The findings showed that the women had strong attachments to ICT and had integrated it into their own individual contexts, to fit their needs and activities. ICT had been interwoven into various social, economic, educational, political, cultural, recreational and spiritual dimensions of life. A range of factors emerged as having influence on women’s digital participation. Some of the more significant barriers were digital skills and confidence, poor social support systems, affordability of ICT, awareness of personally beneficial opportunities, time constraints, resistance from a male partner and poor literacy. Additionally, the women lived in highly gendered environments, with sociallyconstructed gender norms, roles and identities, which had a strong influence on digital experiences and perceptions. This socio-cultural gender inequality was fundamental in the time constraints, and in the power dynamics and resistance women faced from male partners. Findings indicated that gender identities and traits disadvantage females in the digital context, for example ideas of femininity being viewed as conflicting with a perceived ‘dirty’ ICT field. Detrimental perceptions associating sophisticated ICT activity with males were reportedly prevalent in the communities and some of the women interviewed subscribed to the essentialist theory which considers men inherently better suited to technology. These findings have important implications for policies and practices in view of enhancing the digital inclusion of women in marginalised South African communities. Recommendations towards this end are outlined, specifically centred on gendersensitive approaches in the planning and implementation of digital inclusion initiatives.

Includes bibliographical references / Although learning management systems (LMSs) have been widely adopted by universities in developing countries, their potential to support students' learning has not been fully exploited due to several factors. Some of the factors limiting the more successful implementation of LMSs in developing country universities have been identified and reported in this study. Most importantly, LMS implementation in developing country universities is constrained by limited institutional ICT infrastructures, Internet bandwidth and electricity outages that affect the accessibility of LMS services by the students. The main research question addressed in this study is: How can we better use the available ICTs and ICT infrastructure in developing country universities to enhance the accessibility of the LMS services by students to better support the implementation of LMSs? The research question was addressed through surveys and experimentation. Two surveys were carried out, and the findings of these surveys were useful in: understanding the current state of practice in LMS implementation in developing country universities; defining the problem; understanding the students' LMS expectations and needs; and deciding the nature of the intervention to be implemented. Through the surveys, it was established that the majority of students in the surveyed universities possessed mobile phones, most of which being internet enabled phones. The study therefore explored the possibility of enabling and enhancing mobile access for LMS services so as to enhance students' LMS accessibility through their mobile phones. The design, development, implementation and evaluation of the intervention (the mobile LMS) were achieved through a user-centred development approach that included participatory design, prototyping and user experience evaluation. An impact evaluation of the mobile LMS intervention indicated that: mobile LMS interfaces can lead to students' increased access and use of the LMS through mobile phones; students prefer streamlined mobile LMS interfaces with fewer and block-based services; with streamlined mobile LMS interfaces, students are able to get the LMS services they need on their mobile phones without the need for desktop and laptop computers and without the need for the full desktop LMS interfaces. While the streamlined mobile LMS allows the students an opportunity to more satisfactorily access the LMS services through their mobile phones, it also takes away the pressure from the constrained institutional ICT infrastructure and facilities such as computer laboratories. The design and development process of the mobile LMS intervention highlighted that students' involvement leads to creation of more usable and useful mobile LMS interfaces and that most of the students' mobile LMS needs can be achieved through a cross-platform mobile Web application.