Social Entrepreneurship is a fairly new but increasingly popular way of creating social value and at the same time an opportunity to build sustainable organisations. The concept covers diversw forms of organisations that use innovative approaches to solve social issues through business means. This thesis shows how such organisations work through the example of the social enterprise Pragulic, which employs homeless as city guides. The aim of this thesis is to describe the operations of the enterprise from different perspectives (social-economical and political). Furthermore, it aims to discover which factors influence operations of the enterprise, what constitute a social impact on stakeholders and with which approach it corresponds the best. The first part of the thesis introduces the historical context and terms which are linked with social entrepreneurship. It describes the most significant areas, reflects the regional diversity and shape a new methodology for research on social enterprises. The Empirical part combines methods such as autoethnography which reflect personal experience of a founder, semi-structured interviews with guides, and analysis of documents, which are link to the organization's work. Key words: Social Entrepreneurship, Pragulic, homeless, innovation

Submitted diploma thesis puts a target to analyze current state of using customer relationship management systems in small or mid-size companies located in Czech Republic. Second main goal of this work is (based on the historical development business information systems) characterize and describe changes of approach from classic CRM systems to Social CRM and usage of this social networks as new channel and space for business. There will be questionnaire base on the theoretical part of the thesis, which will be distributed to the Czech companies in the informatics industry. Results of this questionnaire will then show the current status of CRM and the connection to the social networks together with the possible ways of progress to the future. As well there will be described basic options for business pages on social networking site Facebook, and how easy it is to create such a profile.

This masters's thesis deals with the characterisation of the concept of corporate social responsibility, aiming its attention on its limits and opportunities within the European Union. First part of the thesis focuses on the charactistics of the theoretical concepts and approaches to corporate responsibility, entrepreneurship and businesses, while second part adresses the possibilities of international and european support and control of business activities, especially of the european institutions and other initiatives within the european context

The thesis addresses subject of innovative projects of NGOs in the field of parental support to return to the labour market after maternity leave. The main purpose of the thesis is to deliver a report about the role of the NGO in the process of implementation of innovative projects by using case studies. The objective of the thesis is to identify outcomes and level of innovation of these projects on the basis of testimonies of active participants. The theoretical part of the thesis describes NGOs and their basic functions, definition of innovation, and definition of social innovation. Another part of the thesis discusses issues related to the return to the labour market after maternity leave, family politics in the Czech Republic, and its support in the form of the Structural Funds of the European Union. Main findings of the research is that NGOs in the Czech Republic have mainly linking function between individuals and corporations. Networking enables mutual exchange of information and experience. It is a highly important contribution of these projects. Key words Civil Society, Civil Sector, Non-profit Sector, Function of NGO's, Innovation, Social Innovation, Labour Market, Equal Employment Opportunity, Work Life balance.

The diploma thesis deals with the topic of development and education of Czech social enterprise employees and examines how these services are provided. The research set was made of enterprises listed in the Social Entrepreneurship Directory, which declare their social mission. In the form of a questionnaire survey, it was investigated how the educational process in the enterprise proceeds from the planning, design to implementation and subsequent evaluation of educational activities. The research results show that social enterprises educate their employees, but in most enterprises it is a relatively unsystematic process, with reserves mainly on the theoretical and methodological side, which is mainly hampered by lack of funds and lack of time space. However, in the jungle of social entrepreneurship, there are clear exceptions that, despite all the obstacles, provide their staff with quality education services and care for their development. Keywords social economy, social enterprise, social innovation, development, education, lifelong learning, human resources development, education cycle