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國民中學總務主任核心能力指標建構之研究 / A Study of Main Competency Indicators Construction of Director of General Affairs in Junior High School.陳靖婷, Chen, Ching Ting Unknown Date (has links)
本研究旨在建立國民中學總務主任核心能力指標,藉以提供相關主管單位進行總務人力培訓及學校行政人員職涯進修之參考。研究初始,先以文獻分析法歸納出國民中學總務主任核心能力指標,並邀請專家委員進行適切性問卷與模糊德菲術問卷評估,完成指標的修正與確立。接著,即運用三角模糊術整合專家委員對指標內容重要性之看法,並接續指標篩選作業,最後以歸一化方式求得各構面與指標權重,遂完成整體指標系統建立。
本研究建構之指標系統共為六大構面38項指標,各構面權重介於15.8%至17.3%之間,有關構面權重與指標內涵依序排列為:
一、「自我管理」構面(17.3%),各指標權重介於3.2%至3.8%間,依序為:廉潔自持、敬業精神、溝通表達、行政倫理、情商管理。
二、「法規知能」構面(17.2%),各指標權重介於2.0%至2.5%間,依序為:政府採購法規知能、消防法規知能、財產管理法規知能、建築法規知能、營繕法規知能、主計法規知能、勞工安全衛生法規知能、文書管理法規知能。
三、「管理實務」構面(16.8%),各指標權重介於1.7%至2.0%間,依序為:採購管理、營繕工程管理、防災與校安管理、風險與危機管理、出納與財務管理、資源管理、事務工作管理、職工管理、文書與檔案管理。
四、「行政領導」構面(16.8%),各指標權重介於1.7%至2.0%間,依序為:領導與協調、行政與績效管理、團隊建立與合作、政策執行、人力資源管理、計畫撰擬與管理、問題分析與規劃、公共關係管理、會議管理。
五、「校園營造」構面(16.1%),各指標權重介於3.9%至4.2%間,依序為:設備與設施維護、綠能與環保管理、空間規劃、綠美化管理。
六、「永續創發」構面(15.8%),各指標權重介於5.1%至5.4%間,依序為:顧客導向、前瞻與創新、反思與再造。 / The purpose of this study is to construct main competency indicators of director of general affairs in junior high school, which aim to provide governments with information about training personnel of general affairs and school administrators. To start the research, main competency indicators of director of general affairs was organized by literature review. Then invite experts to conduct appropriate assessment and Fuzzy Delphi questionnaire evaluations, completing modification of indicators. Secondly, Symmetric triangular fuzzy number was used to analyze experts’ opinions on the importance of each indicator and continue indicator selection. Finally, normalization of fuzzy number’s total score determined the weight of each dimensions and indicators, so that build the whole indicator system.
The indicator system consists of six dimensions and 38 indicators, and the weight of each dimension is between 15.8% and 17.3%. The contents of dimensions and indicators are as follows:
1. Dimension of “self-management”: each weight of indicators is between 3.2% and 3.8%, which are reputation, professional dedication, communication, administrative ethics and emotional quotient management.
2. Dimension of “knowledge of rules and regulations”: each weight of indicators is between 2.0% and 2.5%, which are rules of public purchasing, rules of fire services, rules of property management, rules of building technique, rules of construction and maintenance, rules of accounting, rules of labor safety and health, and rules of document management.
3. Dimension of “practice of management”: each weight of indicators is between 1.7% and 2.0%, which are purchasing management ,building and maintenance management, management of disaster reduction and school security, risk management, finance management, resource management, general affairs management, personnel management, and document management.
4. Dimension of “ administrative leadership”: each weight of indicators is between 1.7% and 2.0%, which are leadership and negotiation, administration and performance management, team building and collaboration, policy enforcement, management of human resource, program writing and management, problem analyzing and programing, public relationship management and meeting management.
5. Dimension of “school operation and maintenance”: each weight of indicators is between 3.9% and 4.2%, which are facilities maintenance, green resource and environment management, space design and greenification management.
6. Dimension of “sustainable development”: each weight of indicators is between 5.1% and 5.4%, which are customer orientation, being proactive and creative, introspection and re-built.
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