Aim of the study. To assess managerial human skills of managers from pharmacy employees’ perspective. Objectives: · To assess employees’ opinion about managerial human skills of they managers. · To compare satisfied and dissatisfied with the work employees’ opinion about managerial human skills of managers. Methods. Research method – anonymous semi structured questionnaire, all 223 employees of “Camelia” pharmacy chain: managers, pharmacists and their helpers were involved in the survey. Questionnaire consisted from 37 questions. Statistical data analysis was performed with the SPSS 14 program. Results. More than two thirds (67.0%) of employees noted, that the managerial human skills of managers were important to them. The most important qualities that were mentioned by employees were: communication (78.8%), strategic (48.3%), negotiation with problems (67.0%) and spread of news (57.6%). 42.2% of employees affirmed that they discuss with the manager about their hobbies, 23.9% of them said that they do not know their manager very well and said that manager refuses criticism (20.6%). The majority of employees asserted that their manager is nice (85.1%), that they trust him (72.6 %). Half of the employees (50.3%) insisted the manager pays respect for them individual demands. More than a half (58. 7%) of employees noted, that they can share their worries with manager; half of them (55.0 %) deserved a pat on the back for good performed work... [to full text]