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A influência da forma de comunicação interpessoal do líder na motivação e no desempenho dos liderados: um estudo de caso em uma empresa do varejo de moda masculina.Mourão, Cláudia de Oliveira 26 February 2016 (has links)
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Abraço
Catarina
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Previous issue date: 2016-02-26 / A comunicação interpessoal, especialmente entre líderes e liderados tem sido objeto de estudo e pesquisa pelas empresas, tendo em vista o grande número de barreiras de comunicação e outros efeitos gerados. A forma de comunicação e estilo de liderança que o líder decide exercer gera reações em sua equipe que, muitas vezes, não são facilmente identificadas pelo próprio líder. Esta pesquisa teve como objetivo investigar e analisar se a forma como o líder se comunica influência na motivação e no desempenho de cada membro de sua equipe e, consequentemente, no desempenho para a consecução das metas e objetivos organizacionais. O método utilizado foi um estudo de caso em uma empresa do varejo, do segmento de moda masculina, para investigar as percepções de seus líderes e dos liderados. Eles foram convidados a responder um questionário específico que abordava três temáticas principais: a forma ou maneira de comunicação interpessoal do líder, os estilos de liderança e o uso da inteligência emocional na liderança. Os resultados desta pesquisa mostraram, por exemplo, que na interpretação dos líderes eles costumam comunicar claramente as mensagens, que estão abertos para receber feedback e que praticam a empatia com a sua equipe, enquanto os liderados mostraram em suas respostas que não percebem estes pressupostos exercidos pelos líderes no dia-a-dia na mesma proporção identificada pelos líderes, mostrando alguma discrepância de percepções, o que gera impacto nem sempre positivo na motivação e no desempenho da equipe. Esta pesquisa pode colaborar com as organizações favorecendo os líderes através de um Programa de Desenvolvimento de Liderança, levando-os a ampliar seus conhecimentos sobre os estilos de liderança e sobre as diferentes formas de comunicação disponíveis e de possível adoção no exercício da sua liderança, incluindo os aspectos da inteligência emocional, considerando a diversidade humana e, finalmente, alcançando melhores resultados com suas equipes e para a organização. / Interpersonal communication, particularly among leaders and followers has been studied by companies in view of the large number of communication barriers and other generated effects. The form of communication and leadership style that the leader decides to exercise generates reactions in his team, which are often not easily identified by the leader himself. This research aimed to investigate and analyze if the way the leader communicates influence the motivation and performance of each member of their team and hence productivity to achieve the organizational goals and objectives. The method used was a case study in a retail company, the menswear segment, to investigate the perceptions of their leaders and the members of the team. They were asked to answer a specific questionnaire that addressed three main themes: the leader communication styles, leadership styles and the use of emotional intelligence in leadership. The objective of this research is to verify that the form of interpersonal communication leader positively influences the motivation and team performance. The results of this research showed, for example, that leaders interpret what they usually clearly communicate the messages, they are open to receive feedback and practicing empathy with his team while the led showed in their responses that leaders do not really act that way in daily interactions not always positively affecting motivation and team performance. This research can collaborate with organizations, developing leaders competences and new abilities through a Leadership Development Program, contributing to expand their knowledge about leadership styles, practicing communication techniques available to be more clear and assertive, including aspects of emotional intelligence, considering human diversity and achieve better and positive results with their team and for the organization.
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Motivace a spokojenost pracovníků organizace / Motivation and satisfaction of employees in organizationNovotná, Jana January 2015 (has links)
The master thesis theme is motivation and satisfaction of employees in organization. Theoretical part focuses especially on motivation in relation to work motivation and performance. Its task is to define the theories and tools of motivation and factors that influence it. In the practical part there is summary and analysis of survey that has been done on the premises of specific company in Prague. This parts task is to find out whether employees are satisfied with the selected motivational factors and how are these factors important to them.
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Srovnání motivačního systému vybraných firem / Comparison of incentive system of selected companiesKleinová, Martina January 2010 (has links)
The topic of the diploma thesis Comparison of incentive system of selected companies is a comparison of companies's motivation programmes and motivational factors in the company branches to improve the work performance of employees. The theoretical partdeals with a definition of terms. The practical part is focused on Move One Inc. In the research part, the employee satisfaction in the company and suitable ways of motivation are verified by using a questionnaire and a personal interview. In the conclusion of the thesis, a motivational programe is proposed, including changes which should contribute to a more effective motivation of the employees.
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Vybrané pedagogické aspekty řízení lidských zdrojů / Selected educational aspects of human resources managementPRENER, Zdeněk January 2010 (has links)
The thesis describes and evaluates selected eduacational aspects of human resources management. It introduces some recent conceptions of specialization and evolution from personnel administration through personnel management to human resources management as the unity of emloyee development and utilization of their potential to achieve organization`s objectives according to their needs. It outlines the structure of human resources management (recruitment, performance management, evaluation {\dots}) and compares the aplication of principles of specialization in the work of a human resources manager and a line manager. Subsequently, several determinants of educational processes within human resource management are pointed out in connection with human factors (personality, health, human relations) and job performance (work, free time, work environment). Furthermore, educational dimension of human resources management is evaluated. In the final part Possible prognosis and future expectations are included. Namely, the worth of information for functioning of organizations and comparing the modern roles of technology with the role of humanity in the modern world.
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Problematika motivace u dětí s ADHD. / Problems of motivation in children with ADHDKŘENKOVÁ, Lenka January 2010 (has links)
This graduation thesis deals with problems of motivation in children with ADHD (Attention Deficit Hyperactivity Disorder). The theoretical part contains the definition of ADHD, definition, typical symptoms, factors contributing to the emergence of sowing disorder (malfunction) and problems of children with ADHD. The next section describes the motivation, resources and ways to motivate students. The practical part is devoted to research, the technique used was a questionnaire and interview. The research group consisted twenty-five ADHD children from the second degree of primary schools. The research question was set up: Do motivation in children with ADHD from children without the disorder differ any way? The aim was to determine the level of motivation of students with ADHD on school work. This mentioned graduation work will be used to familiarize the public with ADHD problems, this work could serve as an outline of the targeted educational development of motivation of students with ADHD.
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Motivační systém vybraného podniku / Motivation System of Chosen CompanyPetíková, Lucie January 2015 (has links)
The Diploma thesis is focused on analysis of the current status of motivation system of chosen company and also on creation suggestions for its improvement. Specifies, which motivation system is used in this company and on the base of questionnaire survey evaluate whole satisfaction of employees. Provided suggestions contain resources for improvement of situation in the company.
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Motivace a stimulace podnikatele / Motivation and Stimulation of EntrepreneurIvanov, Tomáš January 2011 (has links)
The goal of the graduation thesis: “Motivation and stimulation of enterpriser” is to examine motivation of enterprisers program in a concrete company and to create a suggestion that will improve it. The thesis is divided into two parts. First of them is concentrated on determination of elementary terms, development of a motivation theories and influence of a motivation on a job performance. The second part describes, examines and analyses e situation in a concrete company. The inquiry is realized through the use of questionnaire. There are given suggestions to improve motivation of enterprisers in the last part.
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Stimulační nástroje v personálním řízení výrobního podniku / Stimulation in Human Resources Management in the Manufacturing CompanyNavrátilová, Ludmila January 2009 (has links)
Diploma thesis deals with the stimulation tools in a big manufacturing company with which it’s possible effectively influence the work force. The first part is focused on theoretical and methodical area; it describes the importance of personal management and human resource management, influence employees in the procedure and effective communication. The second section represents the current situation of personal management, motivation and communication tools in the company. In the third part founds own analysis which was carried out by interview, it presents results of research. The fourth part shows possible solutions for problems of stimulation and communication with the staff.
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Řízení lidských zdrojů na oblastním pracovišti Raiffeisen stavební spořitelny / Human Resources Practices in Raiffeisen Holding, Ltd.Suchánková, Jana January 2012 (has links)
This thesis deals with the human resources management in Raiffeinsen building society, which can effectively meet the criteria of recruitment, selection and training of sales representatives and enable to meet regional product objectives through them. The first section focuses on the methodological field and describes the importance of human resources and its management. In the second part, a plan is developed to improve the work of sales representatives in order.
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