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Assessments are fundamental to the process improvement program of any organization in the software industry. Assessments provide a view of the state, capability, and maturity of processes in an organization relative to a reference model. Formal assessments are the most recognized, and are comprehensive in nature. Although the depth of their evaluation often results in significant process improvement opportunities, formal assessments are too costly for frequent use by many organizations. The interim between assessments typically leaves these organizations without the currency of process state information necessary to effectively drive continuous process improvement. Mini-assessments have emerged as a solution. This paper presents a mini-assessment approach that offers a substantial cost reduction compared to formal assessments and satisfies the process state currency requirement. A specification of the approach is given, followed by discussions on the process improvement possible with its use, comparisons to other assessment methods, and an example implementation.

The thesis focuses on the selection and design of using project management methodology in a small IT company. The company develops enterprise software and deals with many problems that lead to frequent failure to comply with deadlines and cost overruns on projects. The theoretical part deals with the analysis of a range of approaches and "best practices" for implementation of the project management methodology into the organization. The analysis of these materials is then the basis for creating my own framework of recommended procedures for implementing project management methodology into the organization. The theoretical part also contains characteristics of the most widely used project management methodology. There are two objectives in the theoretical part - analysis of approaches and best practices for the implementation of the project management methodology into the organization and creating a framework of recommended procedures for implementing the methodology into the organization. The practical part has three objectives and starts with analysis of the current state of the small IT company from the perspective of project management. This analysis is the first objective of the practical part. To achieve this objective, several analytical methods were used, alongside with the measurement of the maturity of processes using CMMI models. The second objective of the practical part is the comparison and selection of a suitable methodology for project management of the small company according to selected criteria. To select the appropriate project management methodology are used two approaches - empirical and simplified selection. The final objective of the thesis is the application of the framework of recommended procedures for establishing the project management methodology into the organization.

The thesis deals with the possibilities of the quality information system assessment. The theoretical part of the thesis describes the information systems, explains the term quality in information systems and describes the methods of the IT processes maturity assessment. The implementation of selected methods of the IT process maturity assessment is the content of the practical part of the thesis. A questionnaire survey based on the selected methods was conducted in the SAINT-GOBAIN ADFORS CZ s.r.o. company. The survey was analyzed, the level of the Problem Management process maturity was defined and possible improvements of this process were suggested.

The thesis deals with the evaluation of IT processes maturity. In the theoretical part, management of information technologies and methods of assessment in the organization are described. Four methods are selected and used for the maturity assessment of the Release Management process in Česká pojišťovna a.s. In the practical section, a questionnaire is evaluated and the Release Management process maturity level is set. The main objective of this thesis is to evaluate maturity of Release Management process and suggest possible improvements. The objective was achieved through the completed questionnaires of Česká pojišťovna a.s. employees and subsequent consultations with the process owner. The thesis consists of six parts. The first chapter deals with the management of information technology in an organization. The second chapter is devoted to the evaluation of process maturity and description of the selected methods of maturity evaluation. The third chapter maps processes according to ITIL, Cobit 4.1 Cobit 5 and provide their introduction. The fourth chapter introduce the organization of Česká pojišťovna a.s.. The fifth chapter describes the specific process Migrating applications in the Česká pojišťovna a.s.. The sixth chapter focuses on the actual comparison of individual methods of evaluating and interpretation of the results.