Companies all over the world are seeking ways to address sustainability related issues, both to meet external expectations and as a way to find opportunities for growth and innovation. Many attempts have been made in providing descriptions and guidance in how sustainability can be adopted within corporations. However, much of earlier research has focused on the manufacturing industry where materials and production processes are central in the concept. How sustainability can be incorporated in service industries, more specifically by IT service providers (ITSPs), is a somewhat unexplored area even though the potential for sustainability related risks as well as opportunities are high. Previous research in this area that has set out to construct models of this phenomenon has not managed to consider the characteristics of  ITservice providers to the fullest. This study has investigated how ITSPs can incorporate sustainability into business practices through a multiple-case study with four ITSP and one technical consulting company. The data has been collected through interviews and document analysis, and analyzed both separately nd by comparison. Additional interviews were held with experts and professionals with relevant knowledge to strengthen the findings. This study resulted in model that can serve as an analytical tool and presentation format  hen incorporating sustainability in business practices within the IT Professional service industry. The results showed that incorporation of sustainability in practices needs to be divided in two main categories; incorporating sustainability in internal operations and incorporating sustainability in customer offerings. Within these categories the study identified a number of activities that ITSPs can undertake to incorporate sustainability and what outcomes they may have. It was concluded that the activities in within internal operations were primarily focused n building trust towards customers. The study also showed that incorporating  ustainability in customer offerings can be done to different extent with different outcomes. The critical activities to successfully incorporate sustainability in customer offerings has been described in the study and visualized in a 3-level map to further provide guidance. A main finding within this category was that interaction with the customer is crucial to successfully deploy service offerings that incorporate sustainability. The results can be generalized to other ITSPs in similar settings and parts can also be argued to be adoptable to other companies in the professional service industry that rely on intense technology.

The rollout of electric vehicles (EV) occurring in parallel with the decarbonisation of the power sector can bring uncontested environmental benefits, in terms of CO2 emission reduction and air quality. This roll out, however, poses challenges to power systems, as additional power demand is injected in context of increasingly volatile supply from renewable energy sources. Smart EV charging services can provide a solution to such challenges. The development of effective smart charging services requires evaluating pre-emptively EV drivers’ response. The current practice in the appraisal of smart charging strategies largely relies on simplistic or theoretical representation of drivers’ charging and travel behaviour. We propose a random utility model for joint EV drivers’ activity-travel scheduling and charging choices. Our model easily integrates in activity-based demand modelling systems for the analyses of integrated transport and energy systems. However, unlike previous charging behaviour models used in integrated transport and energy system analyses, our model empirically captures the behavioural nuances of tactical charging choices in smart grid context, using empirically estimated charging preferences. We present model estimation results that provide insights into the value placed by individuals on the main attributes of the charging choice and draw implications charging service providers

The Liability of the Information Society Service Provider for the Infringement of Copyright Abstract This diploma thesis deals with conditions of emergence and exclusion of liability of internet society service providers (ISP) with a focus on copyright. The thesis first defines the terms, which are essential for understanding of the topic. Then, in second chapter, it delas with copyright on the internet, specifically with the author's right to communicate work to the public, which can be violated in large extent by the internet users or ISPs themselves. In this regard, the thesis focuses on the case law interpretation of the concept of the right to communicate works to the public and conditions under which the ISP themselves may be found to be communicating works to the public without authorization. In third chapter, the thesis the work examines the relevant provisions of the E-Commerce Directive, which outlines the scope of the liability of ISPs providing hosting services. The thesis analyses the conditions of the safe harbour, i.e. the conditions that must be met by these providers in order not to incur liability for content which is stored by the users of their services. The recent CJEU is examined in this regard. In addition, the thesis analyses the prohibition of the general monitoring obligation,...

This diploma thesis deals with development of the system for monitoring and supervisory of computer network, which can monitor and control computer network. This information system is based on real experiences from the real running of network, which is based on specialized routing operation system Mikrotik.

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<p>The rising prevalence of developmental disabilities has created an increased demand for service providers capable of delivering behavior-analytic services with high fidelity. As the need for these services continues to grow, ensuring that service providers have easy access to the essential training for delivering high-quality services becomes paramount. This dissertation aimed to evaluate the effectiveness and acceptability of asynchronous training methods in developing service providers' skills to effectively implement trial-based functional analysis (TBFA).</p> <p><br></p> <p>In Study 1, four board-certified behavior analysts (BCBA) were trained using an asynchronous model, which included remote behavior skills training and self-monitoring. Three BCBAs achieved mastery criteria for all TBFA conditions, while one BCBA required additional support through self-monitoring to meet the criteria for the escape condition. While the BCBAs showed improved accuracy in implementing TBFA, they faced challenges in fully generalizing their skills to actual clients, indicating the need for planned support to enhance skill generalization. In Study 2, four BCBA trainees were trained using the same asynchronous model, but with increased mastery criteria and planned supports available during the generalization phase. The findings showed that all BCBA trainees met the mastery criteria when using TBFA with video-annotated feedback, and the inclusion of planned supports during the generalization phase resulted in consistent implementation with 100% fidelity across all TBFA conditions, highlighting the importance of such supports for skill generalization.</p> <p><br></p> <p>Overall, the dissertation suggests that asynchronous training methods hold promise for training service providers, but the availability of planned supports is essential for effective skill generalization. The study's major findings and implications for practice are discussed, along with directions for future research.</p> <p><br></p>

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The retail payment market can be seen as a high velocity market, where the rate of change is high. The future for the retail payment market is uncertain to a large extent. A relatively new phenomenon is the entrance of third party payment providers (hereafter; TPP) who are utilizing the incumbent banks account infrastructure in order access information or initiate payments. A legislation named PSD2 will increase the TPP’s possibilities to utilize the bank’s infrastructure. This makes it possible for TPP to offer new innovative solutions to the end customer. The incumbent actors on the retail payment market have not been successful in regards to innovation, which have given fintech companies room to grow, both in size and numbers. However, the incumbent actors do still possess a strong position, but are frequently challenged by new startups who also want to initiate payments. Historically, the entrance barrier to the retail payment market have been high and the incumbent actors have had an oligopoly position. It has resulted in a lack of competition and a low innovation rate. However, this is starting to change because of new initiatives from EU, where the aim is to increase competition and facilitate a well- functioning retail payment market. Therefore, the increased competition from fintech startups is a relatively new phenomenon and most actors in the retail payment market think it is a beneficial evolution, except few representatives from the incumbent players who are worried that their existing competitive advantages will be outdated. This study provides a picture of how the retail payment market can develop in the future. By determining the most critical trends, it becomes clear what is driving the retail payment market and how the dynamic between actors is changing. In order to get the necessary insights to fulfil the purpose, 18 interviews have been conducted with different stakeholders to the retail payment market. The variation of perspectives of the interviewees give this study a depth that in the end enhance the validity of the result. It is hard to predict the future in a market characterized by high velocity, hence, it is important to understand what trends have the strongest influence on the market. By analysing the interviews, six trends were identified as having a huge impact on the payment market. 1. Merchants are pushing EU to regulate to their favour 2. Access to the information created when conducting payments 3. Incumbent banks have a hard time adopting to new changes 4. New technical solutions enable more actors to create payment solutions with global coverage 5. Actors without payment as core business enter the market 6. New regulations, such as PSD2, aims to increase competition on the retail payment market. Two of these six trends have been identified to be particularly uncertain and having a huge impact on the development of the retail payment market. Furthermore, these two trends are characterised by a dichotomy and the development of them will influence the market in four distinctively different ways. The first dichotomy is whether it becomes easy to be compliant with new legislations, or not. The study shows that if it becomes a heavy burden being compliant with PSD2 and using the technical standard for XS2A, the market will be characterized by economies of scale. If it on the other hand becomes is easy being compliant with PSD2 and initiate payments through XS2A, the overhead costs will decrease and the benefits of scale shrink. The second dichotomy, is whether actors without payment as core business will enter the market, or not. If payments can be seamlessly integrated in other applications, for instance a shopping experience, it is likely that payments will be initiated by actors who does not have payment initiations as core business. However, if it becomes hard to initiate payments on the banks account infrastructure, the attractiveness of having payments as a value adding service fades.

With the growth of the internet and exhaustion of IPv4 addresses, the allocation of IP addresses and routing between autonomous systems is an important factor on what paths are taken on the internet. Paths to different destinations are impacted by different neighbouring autonomous systems and their relations with eachother are important in order to find an optimal route from source to destination. In this thesis we look at a longitudinal change of IP observed on the internet that is owned by large organizations. To achieve this we build tools for extracting and parsing data from a dataset from iPlane where we then compare this to the largest domains and cloud providers. From our results we conclude that large domains and cloud providers are found more often as time has passed and they seem to not peer with eachother. We also find that the routing policies within different autonomous systems varies.

This study examined those employment-focused interventions (services, programming, mentorship, other supports) most effective in supporting an individual’s desistance from gang involvement. Utilizing a qualitative approach (interviews, document analysis and nonparticipant observation), this study engaged with individuals and organizations involved in the critical work of gang desistance to learn what makes their practices most effective. The criticality of gang desistance work lies in its efforts to address the thousands of lives continually lost each year as a result of gang-involvement and activity. Where gangs exist in cities, towns and communities across the country (and world, for that matter), the approaches of demonization, marginalization and suppression continue as the overwhelming response to gangs and gang activity. This study highlighted the individuals and organizations offering an alternative, employment-focused approach built on peer- and community-based efforts founded on inclusion and empowerment. Through the data collection, this study intended to identify and detail the practices of the research participants and why they are effective. Beginning with a review of available research within the field of gang desistance, an understanding of the evolving theories of the phenomenon of one desisting from gang involvement were explored, followed by an exploration of why individuals join gangs, the impacts of gang involvement, what prompts gang members to desist, and those interventions most supportive of this desistance. With an emphasis on service providers and leaders with the lived experience of gang desistance, as well as organizations dedicated to gang desistance work, the themes and evidence that emerged from the data collection provided deeper insights into how the process of desisting from gang involvement can be most effectively supported and realized. The outcome of this research pointed to several components of the work of gang desistance that make it most effective. These components focused on the desisting individual and the internal and external elements that both prompted and help maintained their desistance; the types of interventions most conducive to supporting a desisting individual––especially those focused on the individual’s identity desistance and self-efficacy; and, finally, those qualities of those service providers and organizations who provided these interventions and what made them impactful and effective. The findings of this study revealed that there are models, practices and other elements to support individuals toward effectively desisting from gang involvement. The findings also revealed the challenging and dynamic nature of the phenomenon of gang desistance––both for those desisting and those supporting them. Resulting from this nature of the work and the still developing field of gang desistance studies, these findings also offered areas of focus for future research toward a stronger understanding of the process of gang desistance, and, more importantly, the development and implementation of effective gang desistance concepts and practices.