Neste trabalho é apresentado estudo sobre a geração de viagens e a demanda por estacionamento em seis shopping centers localizados em cidades de porte médio do interior do estado de São Paulo. Em três deles foram realizadas pesquisas de campo detalhadas. Os outros três não permitiram a realização de pesquisas, mas forneceram dados globais sobre a geração de viagens e a demanda por estacionamento. Com base nos dados obtidos, são determinados os principais parâmetros relacionados com a geração de viagens e a demanda por estacionamento para cada um dos empreendimentos, bem como analisados os conjuntos de valores desses parâmetros utilizando conceitos básicos da Estatística. Na sequência, é verificado se os principais padrões de geração de viagem apresentados nos modelos desenvolvidos no país representam adequadamente a realidade no caso do universo estudado. Em seguida, à luz dos resultados obtidos nas pesquisas realizadas, dos resultados apresentados em outros trabalhos e das análises efetuadas, é proposto e desenvolvido um novo método para definir alguns parâmetros de projeto para shopping centers localizados no interior do estado de São Paulo. Por último, os principais parâmetros que caracterizam a geração de viagens e a demanda por estacionamento, obtidos com a aplicação do novo método proposto, são comparados com os valores fornecidos por outros modelos desenvolvidos no Brasil. / In this work, a study about trip generation and parking demand in six shopping centers located in Brazilian medium sized cities in the country side of the state of Sao Paulo is presented. In three of them detailed field researches were accomplished. The other three didn\'t allow the realization of researches, but they provided global data about trip generation and parking demand. Base on the obtained data, the main parameters related to the trip generation and parking demand for each one of the enterprises are determined, as well as, the group of results of those parameters using basic Statistics concepts are analyzed. In the sequence, it is verified if the main patterns for trips to the shopping centers and the new models developed at the country represent adequately the reality in the studied universe. Afterwards, due to the survey data collected in this study, to the results presented in other studies and to the effectuated analysis, a new method to measure some project parameters is developed and proposed for shopping centers located in Brazilian medium sized cities, in the country side of the state of Sao Paulo. Finally, the main parameters that characterize the trip generation and parking demand, obtained with the application of the new proposed method, are compared to the furnished values by other models developed in Brazil.

Summary in Chinese. / Thesis (M.B.A.)--Chinese University of Hong Kong. / Bibliography: leaves 88-90.

Chang Hoi Wood Howard. / "Architecture Department, Chinese University of Hong Kong, Master of Architecture Programme 1999-2000, design report." / Includes bibliographical references. / Chapter §0 --- foreword / Chapter §1 --- As all I know- / Chapter §2 --- Architecture and my heart / Chapter §3 --- "About research method," / Chapter §4 --- "In the films of Pasolini," / Chapter §5 --- "In the thesis," / Chapter §6 --- Confinement / Chapter §7 --- "House," / Chapter §8 --- What is the meaning of a tone? / Chapter §9 --- "Reading the books of Foucault," / Chapter §10 --- "...passport," / Chapter §11 --- "Architecture, planned quantitative environment," / Chapter §12 --- "...we have the potential, to commit the same crime..." / Chapter §13 --- I may start with an analogy. / Chapter §14 --- "From the analogy of medical system," / Chapter §15 --- The cities / Chapter §16 --- "Lives are segregated," / Chapter §17 --- Philosophy is the creation / Chapter §18 --- "Architecture, the patron saint" / Chapter §19 --- The presence of a secret police / Chapter §20 --- "Truth: So, here must raise a question: how is the morality" / Chapter §21 --- So the story would develop like this: / Chapter §22 --- "Architecture as a thing," / Chapter §23 --- 8/9/99 / Chapter §24 --- the first raising of the four notions / Chapter §25 --- the implication of the ox picture / Chapter §26 --- general structure / Chapter §27 --- encystment / Chapter §27-1 --- general exposition of the concept / Chapter §27-2 --- "specific exposition of the notion: on occasion, on event, on form, on mood- state of mind, on action´ؤstate of body " / Chapter §28 --- boredom / Chapter §28-1 --- general exposition of the notion / Chapter §28-2 --- "specific exposition of the notion: on occasion, on event, on form, on mood- state of mind, on action´ؤstate of body " / Chapter §29 --- forgetfulness & fancy / Chapter §29-1 --- general exposition of the notions / Chapter §29-2 --- "specific exposition of the notion: on occasion, on event, on form, on mood´ؤstate of mind, on action´ؤstate of body " / Chapter §30 --- Mirror Ball / Chapter §31 --- Confession / Chapter §32 --- the four notions diagram / Chapter §33 --- Limbo / Chapter §34 --- duration / Chapter §35 --- """Every understanding has its mood. Every state-of-mind is one in which one understands." / Chapter §36 --- "position, location & site" / Chapter §37 --- The locations may not have direct relation with the notions. / Chapter §38 --- combined exposition on the locations and the notions / Chapter §39 --- "boredom temporalizing the world and encystment spatializing the world, and let Being become world- related." / Chapter §40 --- "I watched ""Fight Club""." / Chapter §41 --- mission statement at 1/11/99 / Chapter §42 --- client / Chapter §43 --- "the statement The piece exposed, through the rewriting of the mall, the situation of boredom and encystment as the contemporary attunements. It helped recognize, in confession, that they are formed by our indulging of the secular affairs´ؤwe are bored/ encysted in our life lines." / Chapter §44 --- life lines / Chapter §45 --- """The standard architectural program consists of habits, routines and work." / Chapter §46 --- "In an apparently free place, with so much choices, the mall," / Chapter §47 --- I may ask what does these diagrams and timetables means? / Chapter §48 --- """We are designed to be hunters and we're in a society of shopping." / Chapter §49 --- (The following pictures are the reference to form the program) / Chapter §50 --- "It is not an improvement of the conventional shopping mall," / Chapter §51 --- "Wasting time, wasting energy" / Chapter §52 --- "Beside taking the heros as the subject for the construction of the architecture," / Chapter §53 --- Program / Chapter §54 --- "In play, the everyman participates into the operation of power, / Chapter §55 --- Maze / Chapter §56 --- drawing / Chapter §57 --- models / Chapter §58 --- precedent studies / Chapter §59 --- bibliography / Chapter §60 --- thank you

No description available.

The consumption society is expanding with stores and shopping malls which require that a store as well as a mall distinguish from the great mass. Today's consumption society is a difficult marketplace for companies to reach out to their consumers. In this master thesis it has been investigated how shopping malls can create competitive advantages in a saturated market. It has also been researched how the similarity of the stores in shopping malls affect the future development of the concept in itself. The research has been carried out through a qualitative research method and a case study of three different shopping malls in Stockholm, Sweden: Brunogallerian, Forum Nacka and Vällingby City. Four respondents have been interviewed from each shopping mall. The investigation has also been supplemented by a online consumer survey of 105 people. There has been used a theoretical framework based on relationship marketing, branding strategies, experience- and sensory marketing. Throughout the thesis it has consistently been used four fields of knowledge with the aim of facilitate the common thread throughout the thesis. The four fields are: Shopping malls on the Swedish market, Image and branding of shopping malls, Creating relationships with the consumers and Shopping as an experience. Furthermore, it has been presented the empirical results of the interviews and the consumer survey according to the previously mentioned fields. The result of the interviews and the theoretical findings has been analyzed and further on been discussed with the purpose of discover own theories and results. In conclusion, it has been stated that it is of great importance to offer the consumer added value and niche the profile and the retail mix of the shopping mall in a unique way. It is also essential to get to know its target group by creating events and activities that address the certain target. The similarity of the stores in the malls is profitable and the great mass of consumers demand for the large retail chains. In the future there can be a major development of more niche stores in the large shopping malls, with the aim of attract a broader as well as a more definite target group. / Program: Magisterutbildning i fashion management med inriktning modemarknadsföring

E-commerce has made life simple and innovative of individuals and groups; customer expectationin online shopping is different from the physical market where he has access to see the product.The primary goal of this research is to analyze the customer expectation and usability of the onlineshopping in Bangladesh. The theoretical framework discusses in brief about the customerexpectation and effect of retention on customer satisfaction. The study on customer expectation andonline shopping usability has been done from the perspective of a firm performing online business.To understand the customer satisfaction and loyalty level of online Bangladeshi shoppers, Ipursued with the collection of quantitative data with the help of survey. This study has no limitsregarding different product categories. From marketing and strategic point of view I will point outthose factors that might affect the customers, while purchasing goods online. Price, time savingand convenience were identified as important factors which lead to certain buying behavior inonline shopping. To measure the customer satisfaction and loyalty of online shoppers inBangladesh, the survey results are calculated with the help of SPSS software. The results of thesurvey reveal that while a moderate percentage of Bangladeshis are satisfied with online shoppingonly less than half of them stay loyal to their online sellers. However, on the long run, thesecustomers will be loyal and can be retained only when online businesses constantly satisfy them byproviding detailed product information on websites, superior customer service, quality and timelydelivery of goods and importantly effective website designs. This study does not control thedifferences across product categories. The study, focus on overall online shopping experience ofBangladeshi consumers. This research contributes to the study of online shopping customersatisfaction and loyalty in Bangladesh, and identifies the factors that might, influence the customer,while doing online shopping. / Program: Magisterutbildning i informatik

Thesis (M. Arch.)--Massachusetts Institute of Technology, Dept. of Architecture, 1976. / Includes bibliographical references (leaves 45-48). / M.Arch.

Enquanto faz suas compras, o consumidor despende tempo e esforço para a realização de várias tarefas como o deslocamento até a loja, a busca por informação sobre o produto desejado, a localização do produto dentro da loja até sua efetiva posse, após a finalização da transação no caixa. É a conveniência o atributo que minimiza os gastos de tempo e esforço do consumidor durante todas as etapas do processo de compra. Sua importância é crescente, na medida em que os recursos não-monetários de tempo e energia se tornam escassos e, conseqüentemente, mais valorizados na sociedade contemporânea. Neste contexto, objetivouse neste trabalho, o estudo da conveniência como necessidade do consumidor moderno, com a finalidade de determinar se ela varia em distintos formatos de varejo. Sendo assim, esta necessidade é estudada no shopping center, um formato de varejo tradicional composto por lojas, e no varejo eletrônico, um formato sem lojas, de expansão recente. A comparação entre os formatos de varejo se deu pela determinação das dimensões do constructo necessidade de conveniência em cada um deles, bem como pela identificação dos tipos mais importantes de conveniência na composição do constructo em cada formato. A pesquisa teve caráter exploratório, quantitativo, sendo realizada por meio de um levantamento, aplicado em meio eletrônico. Os resultados mostraram que a necessidade de conveniência na amostra estudada varia entre formatos, indicando não se tratar de uma necessidade intrínseca do consumidor. A conveniência constitui, portanto, uma necessidade dinâmica, que se modifica de acordo com o contexto de compra. Foram identificadas, para o shopping center, quatro dimensões da necessidade de conveniência: acesso, busca, transação e posse. No varejo eletrônico, porém, esta necessidade se desdobra em apenas três tipos, com as conveniências de acesso e busca formando uma única dimensão. Além disso, na composição da necessidade de conveniência total dos consumidores, identificou-se relevância predominante de um tipo de conveniência distinto em cada formato de varejo. No shopping center, observou-se a predominância da conveniência de transação, enquanto no varejo eletrônico, o tipo mais relevante foi a conveniência de acesso e busca. Estes resultados indicam que os esforços para a criação de um composto de conveniência no varejo devem levar em conta as especificidades de cada formato. / Consumers spend time and effort to complete several tasks while shopping. These tasks include the trip to the store, the search for information on the desired product as well as locating the product they wish to purchase and completing the checkout process. Convenience is the attribute which minimizes the time and effort spent by the consumer in the buying processes stages. Its importance is growing as the non-monetary resources of time and energy become scarce and consequently more valued in contemporary society. This study has aimed to investigate convenience as a modern consumers need which has been analyzed in two different retail formats. The first one was the shopping center, a traditional format composed by stores and the second was electronic retailing, a non-store format of recent growth. The dimensionality of the need for convenience construct was assessed and the dimensions were compared across formats in terms of their composition and relevance for the overall construct. To accomplish the proposed goals, a quantitative research of exploratory nature has been undertaken by the administration of an online survey. It was found that the need for convenience varies according to the retail format for the sample studied. This result indicates that the need for convenience is not an enduring consumer need but a dynamic necessity that changes between different shopping contexts. Four dimensions have been identified for the shopping center, which are access, search, transaction and possession. However, for electronic retailing only three dimensions were obtained since the access and search conveniences have formed a single dimension. In addition, the relevance of each dimension in the overall construct composition was examined. It was found the predominance of one convenience type for each format, namely the transaction convenience for the shopping center and the access and search convenience for electronic retailing. These results indicate that the efforts toward the creation of a retailers convenience offer should take into consideration the particularities of each retail format.

Mobile commerce is becoming an important component of modern business especially in the retail sector thanks to the fast diffusion of smartphones. This new shopping technique enables consumers to shop wherever and whenever they choose. It also helps retailers to grow their business in omni-channel – many major UK retailers including the “Big Four Grocers” (Tesco, Asda, Sainsbury’s and Morrisons) have adjusted their digital and category strategies in response to mobile customers. Despite the growing body of literature on mobile commerce, little research has been conducted to provide a comprehensive list of factors that affect the mobile grocery shoppers’ decision-making and their loyalty. In addition, some of the studies had issues relating to inappropriate sampling techniques, which led to unrepresentative findings. This thesis will explore the factors that drive consumers’ intention to use smartphones for grocery shopping, and to identify the key elements that drive consumer loyalty to the mobile grocery provider. Building on an extensive literature review, the key determinants of mobile commerce adoption were analysed with a consideration of issues around online grocery shopping, diffusion of innovation, and customer satisfaction. The key research methods and approaches were compared along with an analysis of the research methods used by the existing literatures, and concluded that a mixed-method approach was the most appropriate way to meet the aim and objectives of this study. Following the research design, the author undertook 32 interviews with shoppers from various backgrounds, 12 of which had previous experience of using a smartphone for grocery shopping. Content analysis was carried out to produce 13 themes relating to the mobile grocery shopping acceptance. Based on the result from the thematic analysis and existing literature, a questionnaire was designed and launched. Three hundred valid responses were collected, including 150 purchasers and 150 non-purchasers. Statistical techniques such as factor analysis and multiple-regression analysis were used to analyse the survey data. Results from the quantitative study suggested there were 7 factors affecting shoppers’ decision to use smartphones for grocery shopping, while purchaser and non-purchaser models showed a different pattern. In parallel, the study also identified factors affecting mobile grocery shopping satisfaction and customer loyalty. Drawing together these findings, the thesis helps grocers to understand their mobile channel customer in a wider angle. It also provides managerial applications to improve both customer experience and digital strategy.

Wong Ka Yan Patsy. / "Architecture Department, Chinese University of Hong Kong, Master of Architecture Programme 2005-2006, design report." / Includes bibliographical references (leaf 75). / Chapter A. --- THEORETICAL RESEARCH / Generic city / Shopping / Flexible planning / Chapter B. --- FROM THEORETICAL RESEARCH TO SITE RESEARCH / Analysis / Mong Kok / Chapter o --- Shopping / Chapter o --- Shopping and other urban issues / Chapter o --- Nelson Street / Chapter o --- Sai Yeung Choi Street / Parallel Analysis / Methodology - parallel study between Mong Kok and Urban Village / "Street studies - Sai Yeung Choi Street, Mong Kok and Wing Fok Central Street, Daxin Village" / Chapter C. --- FINDINGS AND EXPLORATIONS / Potential ideas from the findings / Vertical Development vs Horizontal Development / Programmatic Fragmentation vs Programmatic Integration / Chapter D. --- FROM SITE RESEARCH TO DESIGN EXPERIMENTATIONS / Methodology / Matrix experimentation between Urban village and Mong Kok / Design Experimentations / From urban village to Mong Kok / From Mong Kok to urban village