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  • About
  • The Global ETD Search service is a free service for researchers to find electronic theses and dissertations. This service is provided by the Networked Digital Library of Theses and Dissertations.
    Our metadata is collected from universities around the world. If you manage a university/consortium/country archive and want to be added, details can be found on the NDLTD website.
261

The Interplay of Human and Social Capital among Internationalization of Small and Medium-sized Enterprises

Zijan, Valerija, Eriksson, Kajsa January 2024 (has links)
Purpose - This thesis aims to explore the combined effects of entrepreneurs' human and social capital on the growth of small and medium-sized enterprises through internationalization.  Research question - How does the interplay of an entrepreneur´s human and social capital influence small and medium-sized enterprise´s growth through internationalization? Method - This research is a qualitative single case adopting an inductive approach aligned with an ontology relativism position and social constructivism position of epistemology. Seven semi-structured interviews were conducted to collect data for the research. The data was analyzed using the Gioia method, creating 33 first-order terms, 8 second-order themes, and, lastly, the aggregate dimension.  Findings - The results of this research show that both the entrepreneur's human and social capital play a decisive role in the growth of SMEs through internationalization. There is a strong correlation between human and social capital, which means that SMEs cannot effectively go through the internationalization process solely with the support of one of these capitals without the other. By effectively utilizing both human and social capital, companies can create advantages and increase their competitiveness. Implications - This research's Theoretical implications highlight that by examining the interplay between entrepreneurs' human and social capital, researchers can identify key factors for successful SME internationalization and understand network leveraging for growth. Additionally, this research provides practical implications by emphasizing the importance of leveraging human and social capital, existing networks, and strategic relationships to enhance SME internationalization and drive sustainable growth.
262

Desenvolvimento e caracterização do filtro óptico de interferência variável para detectores de alta resolução espectral e biossensores. / Development and characterisation of optical filter of variable interference for detectors of high resolution spectral and biosensors.

Celso Manoel da Silva 01 March 2016 (has links)
O presente trabalho está fundamentado no desenvolvimento de uma metodologia e/ou uma tecnologia de obtenção e caracterização de filtros ópticos de interferência de banda passante variável [C.M. da Silva, 2010] e de banda de corte variáveis, constituídos por refletores dielétricos multicamadas de filmes finos intercalados por cavidades de Fabry-Perot não planares com espessuras linearmente variáveis, que apresentam a propriedade do deslocamento linear da transmitância máxima espectral em função da posição, isto é, um Filtro de Interferência Variável (FIV). Este método apresenta novas e abrangentes possibilidades de confecção de filtros ópticos de interferência variável: lineares ou em outras formas desejadas, de comprimento de onda de corte variável (passa baixa ou alta) e filtros de densidade neutra variável, através da deposição de metais, além de aplicações em uma promissora e nova área de pesquisa na deposição de filmes finos não uniformes. A etapa inicial deste desenvolvimento foi o estudo da teoria dos filtros ópticos dielétricos de interferência para projetar e construir um filtro óptico banda passante convencional de um comprimento de onda central com camadas homogêneas. A etapa seguinte, com base na teoria óptica dos filmes finos já estabelecida, foi desenvolver a extensão destes conhecimentos para determinar que a variação da espessura em um perfil inclinado e linear da cavidade entre os refletores de Bragg é o principal parâmetro para produzir o deslocamento espacial da transmitância espectral, possibilitando o uso de técnicas especiais para se obter uma variação em faixas de bandas de grande amplitude, em um único filtro. Um trabalho de modelagem analítica e análise de tolerância de espessuras dos filmes depositados foram necessários para a seleção da estratégia do \"mascaramento\" seletivo do material evaporado formado na câmara e-Beam (elétron-Beam) com o objetivo da obtenção do filtro espectral linear variável de características desejadas. Para tanto, de acordo com os requisitos de projeto, foram necessárias adaptações em uma evaporadora por e-Beam para receber um obliterador mecânico especialmente projetado para compatibilizar os parâmetros das técnicas convencionais de deposição com o objetivo de se obter um perfil inclinado, perfil este previsto em processos de simulação para ajustar e calibrar a geometria do obliterador e se obter um filme depositado na espessura, conformação e disposição pretendidos. Ao final destas etapas de modelagem analítica, simulação e refinamento recorrente, foram determinados os parâmetros de projeto para obtenção de um determinado FIV (Filtro de Interferência Variável) especificado. Baseadas nos FIVs muitas aplicações são emergentes: dispositivos multi, hiper e ultra espectral para sensoriamento remoto e análise ambiental, sistemas Lab-on-Chip, biossensores, detectores chip-sized, espectrofotometria de fluorescência on-chip, detectores de deslocamento de comprimento de onda, sistemas de interrogação, sistemas de imageamento espectral, microespectrofotômetros e etc. No escopo deste trabalho se pretende abranger um estudo de uma referência básica do emprego do (FIV) filtro de interferência variável como detector de varredura de comprimento de ondas em sensores biológicos e químicos compatível com pós processamento CMOS. Um sistema básico que é constituído por um FIV montado sobre uma matriz de sensores ópticos conectada a um módulo eletrônico dedicado a medir a intensidade da radiação incidente e as bandas de absorção das moléculas presentes em uma câmara de detecção de um sistema próprio de canais de microfluidos, configurando-se em um sistema de aquisição e armazenamento de dados (DAS), é proposto para demonstrar as possibilidades do FIV e para servir de base para estudos exploratórios das suas diversas potencialidades que, entre tantas, algumas são mencionadas ao longo deste trabalho. O protótipo obtido é capaz de analisar fluidos químicos ou biológicos e pode ser confrontado com os resultados obtidos por equipamentos homologados de uso corrente. / This work presents the development of a method to obtain and characterize a variable interference optical band pass filter, made up of a number of thin films forming dielectrical reflectors intercalated by non flat Fabry-Perot cavities whose thickness varies linearly. These filters present the propriety of a linear variation in the maximum spectral transmittance as a function of the position in the filter, for this reason this is called Variable Interference Filter (VIF). This method allows of manufacturing linear interference filters or any other function desired, variable cut wavelength (low or high pass) and variable neutral density filters by means of metallic depositions. The first step in this work was to design and built a conventional filter, with homogeneous layers and a fixed central wavelength. The following step was, using basics of the Optical theory of thin films, introduce the variation in the thickness of the layers in a linear inclined outline. Accordingly with the design requirements, it was made some adaptations in an e-beam evaporator (electron-beam), adding a mechanical obliterator adjusted with series of depositions and characterizations of a single layers in order to find a linearly inclined outline. In the end of this step it was designed and built the specified VIF. It is also described a possible application of this VIF: a multispectral device for biological analysis. Among many applications, others can be cited, such as: Lab-on-Chip systems, biosensors chip-sized detectors, on-chip fluorescence spectrometry, shift wavelength detectors, interrogation systems, environmental analysis systems, etc. The scope of this work covers the study of variable interference filters as a wavelength scanning detector in biological and chemical sensors compatible with CMOS post-processing. To demonstrate the viability, and enable the exploration of other applications, it is proposed a basic system composed of a VIF, mounted on top of a matrix of sensors connected to a dedicated electronic module, to measure and store the intensity of the incident radiation data and the absorption spectra of molecules present in a detection chamber of a microfluidic system. Other applications of this basic structure are mentioned. This prototype is aimed to analyze biological fluids and results will be compared with results obtained using standard commercial instruments.
263

Desenvolvimento e caracterização do filtro óptico de interferência variável para detectores de alta resolução espectral e biossensores. / Development and characterisation of optical filter of variable interference for detectors of high resolution spectral and biosensors.

Silva, Celso Manoel da 01 March 2016 (has links)
O presente trabalho está fundamentado no desenvolvimento de uma metodologia e/ou uma tecnologia de obtenção e caracterização de filtros ópticos de interferência de banda passante variável [C.M. da Silva, 2010] e de banda de corte variáveis, constituídos por refletores dielétricos multicamadas de filmes finos intercalados por cavidades de Fabry-Perot não planares com espessuras linearmente variáveis, que apresentam a propriedade do deslocamento linear da transmitância máxima espectral em função da posição, isto é, um Filtro de Interferência Variável (FIV). Este método apresenta novas e abrangentes possibilidades de confecção de filtros ópticos de interferência variável: lineares ou em outras formas desejadas, de comprimento de onda de corte variável (passa baixa ou alta) e filtros de densidade neutra variável, através da deposição de metais, além de aplicações em uma promissora e nova área de pesquisa na deposição de filmes finos não uniformes. A etapa inicial deste desenvolvimento foi o estudo da teoria dos filtros ópticos dielétricos de interferência para projetar e construir um filtro óptico banda passante convencional de um comprimento de onda central com camadas homogêneas. A etapa seguinte, com base na teoria óptica dos filmes finos já estabelecida, foi desenvolver a extensão destes conhecimentos para determinar que a variação da espessura em um perfil inclinado e linear da cavidade entre os refletores de Bragg é o principal parâmetro para produzir o deslocamento espacial da transmitância espectral, possibilitando o uso de técnicas especiais para se obter uma variação em faixas de bandas de grande amplitude, em um único filtro. Um trabalho de modelagem analítica e análise de tolerância de espessuras dos filmes depositados foram necessários para a seleção da estratégia do \"mascaramento\" seletivo do material evaporado formado na câmara e-Beam (elétron-Beam) com o objetivo da obtenção do filtro espectral linear variável de características desejadas. Para tanto, de acordo com os requisitos de projeto, foram necessárias adaptações em uma evaporadora por e-Beam para receber um obliterador mecânico especialmente projetado para compatibilizar os parâmetros das técnicas convencionais de deposição com o objetivo de se obter um perfil inclinado, perfil este previsto em processos de simulação para ajustar e calibrar a geometria do obliterador e se obter um filme depositado na espessura, conformação e disposição pretendidos. Ao final destas etapas de modelagem analítica, simulação e refinamento recorrente, foram determinados os parâmetros de projeto para obtenção de um determinado FIV (Filtro de Interferência Variável) especificado. Baseadas nos FIVs muitas aplicações são emergentes: dispositivos multi, hiper e ultra espectral para sensoriamento remoto e análise ambiental, sistemas Lab-on-Chip, biossensores, detectores chip-sized, espectrofotometria de fluorescência on-chip, detectores de deslocamento de comprimento de onda, sistemas de interrogação, sistemas de imageamento espectral, microespectrofotômetros e etc. No escopo deste trabalho se pretende abranger um estudo de uma referência básica do emprego do (FIV) filtro de interferência variável como detector de varredura de comprimento de ondas em sensores biológicos e químicos compatível com pós processamento CMOS. Um sistema básico que é constituído por um FIV montado sobre uma matriz de sensores ópticos conectada a um módulo eletrônico dedicado a medir a intensidade da radiação incidente e as bandas de absorção das moléculas presentes em uma câmara de detecção de um sistema próprio de canais de microfluidos, configurando-se em um sistema de aquisição e armazenamento de dados (DAS), é proposto para demonstrar as possibilidades do FIV e para servir de base para estudos exploratórios das suas diversas potencialidades que, entre tantas, algumas são mencionadas ao longo deste trabalho. O protótipo obtido é capaz de analisar fluidos químicos ou biológicos e pode ser confrontado com os resultados obtidos por equipamentos homologados de uso corrente. / This work presents the development of a method to obtain and characterize a variable interference optical band pass filter, made up of a number of thin films forming dielectrical reflectors intercalated by non flat Fabry-Perot cavities whose thickness varies linearly. These filters present the propriety of a linear variation in the maximum spectral transmittance as a function of the position in the filter, for this reason this is called Variable Interference Filter (VIF). This method allows of manufacturing linear interference filters or any other function desired, variable cut wavelength (low or high pass) and variable neutral density filters by means of metallic depositions. The first step in this work was to design and built a conventional filter, with homogeneous layers and a fixed central wavelength. The following step was, using basics of the Optical theory of thin films, introduce the variation in the thickness of the layers in a linear inclined outline. Accordingly with the design requirements, it was made some adaptations in an e-beam evaporator (electron-beam), adding a mechanical obliterator adjusted with series of depositions and characterizations of a single layers in order to find a linearly inclined outline. In the end of this step it was designed and built the specified VIF. It is also described a possible application of this VIF: a multispectral device for biological analysis. Among many applications, others can be cited, such as: Lab-on-Chip systems, biosensors chip-sized detectors, on-chip fluorescence spectrometry, shift wavelength detectors, interrogation systems, environmental analysis systems, etc. The scope of this work covers the study of variable interference filters as a wavelength scanning detector in biological and chemical sensors compatible with CMOS post-processing. To demonstrate the viability, and enable the exploration of other applications, it is proposed a basic system composed of a VIF, mounted on top of a matrix of sensors connected to a dedicated electronic module, to measure and store the intensity of the incident radiation data and the absorption spectra of molecules present in a detection chamber of a microfluidic system. Other applications of this basic structure are mentioned. This prototype is aimed to analyze biological fluids and results will be compared with results obtained using standard commercial instruments.
264

Integrated manufacturing strategy for deployment of CADCAM methodology in a SMME

Esan, Adedeji O., Khan, M. Khurshid, Qi, Hong Sheng, Craig, N. January 2012 (has links)
yes / Purpose – Cost reduction through the use of technology has become the competitive strength of companies. The benefits of technology integration are quite credible and have been effective in business competition. The purpose of this paper is to describe an integrated manufacturing strategy for the deployment of a CAD/CAM system in a small, medium manufacturing enterprise (SMME). Design/methodology/approach – A case study of a SMME is utilised in deploying an integrated CAD/CAM system for practical application of manufacturing technology for achieving sustainable growth through lean systems design (LSD). The paper presents a techno-economic and technology change management framework, with an application of a holistic set of lean deployment tools that include establishing a strategic and operational plan for implementing CAD/CAM systems as a means to achieving world-class performance. Findings – The paper shows that the CAD/CAM integration within the case company increased knowledge of CAD/CAM technology, productivity, and flexibility whilst reducing throughput times. Based on the literature review and the current case study, a framework for ideal CAD/CAM implementation has been proposed. The paper also shows that management and organisational structures are key inhibitors for successful implementation of technology integration. Research limitations/implications – The paper uses a single case study to validate deployment of the integrated manufacturing strategy in SMMEs. Hence there is a limitation to its generality. Practical implications – ThepaperprovidesanopportunitytofurtherunderstandCAD/CAMsystem implementation protocols within a well structured framework and its configuration within SMMEs. Social implications – The CAD/CAM implementation framework will allow the SMMEs to achieve Lean manufacturing (thereby minimising wastes) leading to improved growth and employment rates. Originality/value – The presentation of conceptualisation, development and implementation of an integrated CAD/CAM system in support of organisational wide Lean manufacturing initiative in SMMEs is an originality of this paper.
265

Motivationer till frivilligt hållbarhetsarbete för SME

Bast, Emelie, Henningsson, William January 2024 (has links)
Titel: Motivationer till frivilligt hållbarhetsarbete för SME   Nivå: Examensarbete på̊ grundnivå (kandidatexamen) i ämnet företagsekonomi   Författare: Emelie Bast och William Henningsson Handledare: Asif M Huq  Datum: 2024 – maj  Syfte: Tidigare forskning visar en ökad trend med CSR aktiviteter bland SME trots att lagkraven inte påverkar dem ännu. Den här studien syftar till att undersöka varför små och medelstora företag (SME) engagerar sig i CSR aktiviteter även om de enligt lag inte är skyldiga att rapportera det. Där fokuset ligger på att öka kunskapen hur SME påverkas av CSRD, utifall CSR aktiviteter är ekonomiskt lönsamt för SME och utifall CSR ger långsiktiga konkurrensfördelar.   Metod: Studien utgår ifrån socialkonstruktivismen med ett hermeneutiskt synsätt med en abduktiv forskningsansats. Studien tillämpar en kvalitativ forskningsstrategi, där studiens empiriska data samlats in genom semistrukturerade intervjuer. Där respondenterna bestod främst av ägare bland små och medelstora företag inom Gävle/Sandviken. Studien har analyserat den teoretiska referensramen som baserats på tidigare forskning och det empiriska datamaterialet analyserades utifrån studiens teman. Genom den abduktiva forskningsansatsen har författarna pendlat mellan teori och empiri för att besvara studiens syfte.  Resultat och slutsats: Studien tyder på att SMEs ökade kunskap samt kring CSR och CSRD samt implementering av CSR aktiviteter kan ge potentiella fördelar i verksamheten och samhället. CSR arbete bland SME kan ge en positiv påverkan på interna samt externa faktorer inom ekonomiska, sociala och miljömässiga aspekter.   Examensarbetets bidrag: Studien ger ett teoretiskt bidrag i en ökad kunskap om SMEs motiv samt engagemang till CSR arbete om de inte berörs av lagkrav. Studien ger även ökad information och insikter i SMEs åsikter om CSRD. Studien ger även ett praktiskt bidrag till SME där ökad kunskap samt information kring CSR och CSRD ger en positiv påverkan på verksamheten. Där företag bör implementera CSR arbete där de kan utifrån deras förutsättningar, då det kan ge positiva verkningar i framtiden.  Förslag till fortsatt forskning: Vidare forskning borde fokusera på hur SMEs relation och motiv till CSR kan skilja sig mellan olika branscher samt vilka aspekter som gör att det eventuellt skiljer sig mellan branscher. Vidare forskning bör även replikera denna studie inom några år då CSRD inte riktigt har påverkat SMEs ännu men kommer förmodligen att göra det i framtiden.  Nyckelord: Small and medium-sized enterprises (SME), Corporate Social Responsibility (CSR), Corporate Sustainability Reporting Directive (CSRD), hållbarhetsarbete och motivationer. / Title: Motivations for voluntary sustainability work for SMEs  Level: Bachelor's degree thesis in business administration  Author: Emelie Bast och William Henningsson  Supervisor: Asif M Huq  Date: 2024 - may  Aim: Previous research shows an increasing trend of CSR activities among SMEs even though legal requirements do not yet affect them. This study aims to investigate why small and medium-sized enterprises (SMEs) engage in CSR activities even though they are not required by law to report it. The focus is on increasing knowledge of how SMEs are affected by CSRD, whether CSR activities are economically profitable for SMEs, and whether CSR provides long-term competitive advantages. Method: The study is based on social constructivism with a hermeneutic approach and an abductive research strategy. A qualitative research strategy is applied, where the empirical data of the study was collected through semi-structured interviews. The respondents mainly consisted of owners of small and medium-sized enterprises in Gävle/Sandviken. The theoretical framework of the study, based on previous research, and the empirical data were analyzed according to the study's themes. Through the abductive research approach, the authors have oscillated between theory and empirical data to address the study's purpose. Results and conclusions: The study indicates that increased knowledge and implementation of CSR activities among SMEs can provide potential benefits for the business and society. CSR work among SMEs can have a positive impact on internal and external factors within economic, social, and environmental aspects.  Contribution of the thesis: The study provides a theoretical contribution by increasing knowledge of SMEs' motivations and engagement in CSR work despite not being subject to legal requirements. It also provides increased information and insights into SMEs' opinions on CSRD. The study offers a practical contribution to SMEs, where increased knowledge and information about CSR and CSRD can positively impact the business. Companies should implement CSR activities based on their conditions, as it can have positive effects in the future.  Suggestions for future research: Future research should focus on how SMEs' relationships and motivations for CSR may differ between different industries and what aspects may cause these differences. Further research should also replicate this study in a few years, as CSRD has not yet significantly impacted SMEs but is likely to do so in the future.  Key words: Small and medium-sized enterprises (SME), Corporate Social Responsibility (CSR), Corporate Sustainability Reporting Directive (CSRD), sustainability work and motivations.
266

An investigation of the factors influencing the success of small and medium-sized women-owned businesses / Yolandi Klopper

Klopper, Yolandi January 2015 (has links)
Figures show the unemployment rate in South Africa is increasing. Entrepreneurship is a very good solution to decrease the unemployment rate and increase the economic growth of South Africa. Very few studies have been done on entrepreneurship, including women entrepreneurs, as men have always been the leaders in this regard. More than 50% of South Africa‟s population is female and deemed as a very important factor for the country's economic growth. Women entrepreneurs have been understudied; there are also other factors and relationships that should be investigated and understood for the government to be able to establish programmes and assistance for women entrepreneurs to start and grow businesses. The research for this study was conducted in the Gauteng Province as poverty levels are high, despite large industries in this province and the fact that it is the most Gross Domestic Province for South Africa. The objective of this study is to investigate women entrepreneurship in the Gauteng and to make practical recommendations to enhance women entrepreneurship in this province. A survey including 41 women-owned businesses was conducted. A detailed profile of the woman entrepreneur in Gauteng was compiled, including the structure of the business. Factors such as the level of organisational commitment, dimensions of entrepreneurial orientation, job satisfaction, life satisfaction, development needs as well as the perceived business success, have been investigated. The relationships between these factors have also been investigated in the empirical research. The most urgent needs of women entrepreneurs in Gauteng are marketing training, financial support, machinery, equipment and tools as well as infrastructure. It is recommended that these needs are addressed through a support initiative especially implemented for women entrepreneurs. These factors need to be understood by the government in order to establish and assist women entrepreneurs in South Africa. / MBA, North-West University, Potchefstroom Campus, 2015
267

An investigation of the factors influencing the success of small and medium-sized women-owned businesses / Yolandi Klopper

Klopper, Yolandi January 2015 (has links)
Figures show the unemployment rate in South Africa is increasing. Entrepreneurship is a very good solution to decrease the unemployment rate and increase the economic growth of South Africa. Very few studies have been done on entrepreneurship, including women entrepreneurs, as men have always been the leaders in this regard. More than 50% of South Africa‟s population is female and deemed as a very important factor for the country's economic growth. Women entrepreneurs have been understudied; there are also other factors and relationships that should be investigated and understood for the government to be able to establish programmes and assistance for women entrepreneurs to start and grow businesses. The research for this study was conducted in the Gauteng Province as poverty levels are high, despite large industries in this province and the fact that it is the most Gross Domestic Province for South Africa. The objective of this study is to investigate women entrepreneurship in the Gauteng and to make practical recommendations to enhance women entrepreneurship in this province. A survey including 41 women-owned businesses was conducted. A detailed profile of the woman entrepreneur in Gauteng was compiled, including the structure of the business. Factors such as the level of organisational commitment, dimensions of entrepreneurial orientation, job satisfaction, life satisfaction, development needs as well as the perceived business success, have been investigated. The relationships between these factors have also been investigated in the empirical research. The most urgent needs of women entrepreneurs in Gauteng are marketing training, financial support, machinery, equipment and tools as well as infrastructure. It is recommended that these needs are addressed through a support initiative especially implemented for women entrepreneurs. These factors need to be understood by the government in order to establish and assist women entrepreneurs in South Africa. / MBA, North-West University, Potchefstroom Campus, 2015
268

Cluster dynamics in the Basque region of Spain

Luque, N. E. January 2011 (has links)
Developing and retaining competitive advantage was a major concern for all companies; it fundamentally relied on being aware of the external environment and customer satisfaction. Modifications of the environment conditions and unexpected economic events could cause of a loss of the level of organisational adjustment and subsequent loss in competitiveness, only those organisations able to rapidly adjust to these dynamics would be able to remain. In some instances, companies decided to geographically co-locate seeking economies of scale and benefiting from complementarities. Literature review revealed the strong support that clusters had from Government and Local Authorities, but it also highlighted the limited practical research in the field. The aim of this research was to measure the dynamism of the cluster formed by the geographical concentration of diverse manufacturers within the Mondragon Cooperativa Group in the Basque region of Spain, and compared it to the individual dynamism of these organisations in order to have a better understanding the actual complementarities and synergies of this industrial colocation. Literature review identified dynamic capabilities as the core enablers of organisation when competing in dynamic environments; based on these capabilities, a model was formulated. This model combined with the primary data collected via questionnaire and interviews helped measure the dynamism of the individual cluster members and the cluster as whole as well as provided an insight on the complementarities and synergies of this type of alliance. The findings of the research concluded that the cluster as a whole was more dynamic than the individual members; nevertheless, the model suggested that there were considerable differences in speed among the cluster members. These differences on speed were determined by the size of the company and their performance in dimensions such as marketing, culture and management. The research also suggested that despite of the clear differences in the level of dynamism among cluster members, all companies benefited in some way from being part of the cluster; these benefits were different in nature depending on each specific members.
269

Attitudes towards Establishing Trust, Commitment & Satisfaction in International B-2-B Relationships : A Comparative Study of Swedish Sellers and German Buyers in the Textile Industry

Bonde, Wictor, Lübken, Verena, Settergren, Martin January 2007 (has links)
<p>Background</p><p>Globalization has opened up new possibilities for firms of all sizes to operate internationally. In that context, especially small- and medium sized companies often have limited resources and market power, which makes efficient relationship building with new intermediaries a key component when entering foreign markets. Therefore, approaching foreign companies and potentially engaging in new business relationships should be a strategic managerial issue.</p><p>Purpose</p><p>The main objective is to analyze how Swedish SMEs in the textile industry should approach German buyers in accordance to their preferences, taking cultural differences into account, as well as maintaining and developing the relationship. The focus will primarily be on the on the stages where the initial contact has been made, thus aiming at advancing in the development process. For this to be achieved, Swedish sellers must know what values to communicate to their counterpart.</p><p>Method</p><p>A qualitative approach has been used in order answer the purpose of the thesis. We have gathered our data from ten in-depth interviews; five with Swedish sellers and five with German buyers. The essential part of the data collection was done over telephone.</p><p>Conclusion</p><p>The most critical components that are found to be vital in developing a successful buyer-seller relationship include trust, satisfaction and commitment with all their related aspects. It was found that the product offer plays a critical role in the Early Stage of the relationship development process. Communication is essential for the building of trust and satisfaction and supplements the actions of commitment shown by the parties. Having an understanding on what values the counterpart appreciates and when these are especially important in the respective stages of the relationship building enables the firm to adapt its relationship marketing to the buyers preferences in a cost efficient and successful way.</p>
270

Impacts of inter-organisational knowledge transfer networks on different types of innovations in SMEs

Poorkavoos, Meysam January 2013 (has links)
This research aims to understand the contributions of inter-organisational knowledge transfer to innovation in SMEs from a social network perspective. The main objective is to identify the impact of the network characteristics on company’s innovation performance. Organisations are embedded in a network of relationships with other companies. They must make the best use of all available resources in order to survive and thrive in today’s competitive environment. However, most of the previous network studies focus on large organisations and studying network effects in the context of SMEs is not well explored. This study sheds light on the relationships between different network characteristics and two different types of innovation performance in High Tech SMEs. In this study inter-organisational knowledge transfer networks were investigated from ego-network perspective. Radical and incremental innovation was identified as specific types of innovation. More specifically this research studied the impact of the structural, relational and nodal properties of inter-organisational knowledge transfer network on radical and incremental innovation performance. In addition to network characteristics, internal capabilities of companies were also identified important. Pentathlon framework was used to capture firms’ innovation management capabilities. A survey instrument was used to collect data from a sample of UK Small to Medium size Enterprises (SMEs). A new innovation measurement instrument was developed to measure different types of innovation from companies’ and customers’ perspectives. The SMEs were chosen randomly from IT and Chemical industry. Inter-organisational relationships were mapped using social network techniques. Path analysis techniques including PLS were used to test the hypotheses of the study. In addition to the statistical method, Fuzzy set Qualitative Comparative Analysis was used to shed light on different combinations (various configurations) of factors that impact on radical and incremental innovation. This study has made theoretical contributions by identifying research gaps through review and synthesis of literature in innovation and inter-organisational relationships and social network theories. Moreover, a new framework was developed based on the concepts identified in social network and innovation literature. The integration of theories and concepts regarding inter-organisational relationships, innovation and social networks with a view of better understanding of the impact of network characteristics on specific types of innovation is another contribution of this study. This research shows how different network properties can help companies to achieve ambidextrousness, which is vital for organisations’ competitive advantages and long term survival. Moreover, this study reveals that the internal capabilities (innovation management practices) of a firm play a significant role in enabling the company to benefit from its network resources. It shows how different configuration of the internal capabilities and network resources can lead to a better radical/incremental innovation performance. Findings from this research can help managers to adapt their network resources according to their strategies and the level of the innovation that they want to achieve.

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