Adequate assessment of the needs of HIV-positive individuals in the South African context is essential, as it may provide insight concerning limitations in healthcare. This study focuses on the subjective experience of nine HIV-positive individuals, in order (a) to investigate their needs; (b) to gain knowledge and understanding of the strengths available to them; (c) to investigate their coping strategies; and (d) to generate a set of guidelines for the development of a secondary prevention programme to improve their psychological well-being and immune functioning. This article employs a qualitative research method, utilising hermeneutic thematic analysis to gain a greater understanding of the subjective psychological functioning of HIV-positive individuals in the South African multicultural context. To a great extent, this research focuses on the salutogenic/fortigenic perspective, where the focus is on strengths, capacities and emotional/psychological well-being. Semi-structured interviews were conducted with nine asymptomatic HIV-positive individuals. The needs identified during this study involved the psychological, economical, informational and social categories. The strengths available to HIV-positive individuals in order to make sense or construct meaning in their lives, consisted of four themes, namely internal, social, self-regulative and spiritual strengths. The study further indicates that the psychological strengths utilised by HIV-positive individuals are closely related to the concept of meaningfulness, the mechanisms of coping and psychological resilience. A broad range of coping strategies was identified that participants employed in the management of the disease and in dealing with the negative emotions associated with an HIV-positive diagnosis. These strategies could be conceptually grouped into five categories based on the functions these strategies served, namely self-management coping strategies, cognitive coping strategies, social support coping strategies, religious coping strategies, and avoidance coping strategies. The implications of this study are that the various identified concepts related to needs, strengths and coping strategies, may contribute to the development of a secondary prevention programme, in order to improve HIV-positive individuals' psychological well-being and immune functioning. The concept of "Sense of Coherence" which consists of three elements, namely Comprehensibility, Manageability and Meaningfulness, could be successfully incorporated into an intervention programme in order to achieve a positive redefinition of participants' subjective feeling that life is meaningful, as well as to improve their comprehensibility and manageability of their illness. / Thesis (M.Sc.)--North-West University, Potchefstroom Campus, 2004.

Die doel van hierdie ondersoek was om die interpersoonlike komponent van psigologiese welsyn te verhelder. Vanuit die literatuur is dit duidelik dat psigologiese welsyn 'n interpersoonlike komponent bevat, maar ook dat dit op verskillende wyses gekonseptualiseer word. Die aard van interpersoonlike welsyn is dus nog nie duidelik nie, en dit is ook nie duidelik in watter mate indikatore van interpersoonlike welsyn oorvleuel met indikatore van algemene psigologiese welsyn nie. In 'n empiriese ondersoek het 'n multi-kulturele beskikbaarheidsteekproef van 384 persone, 8 rneetinstrumente of hul sub-skale voltooi ter meting van algemene psigologiese welsyn en konstrukte wat interpersoonlike welsyn verteenwoordig. Interpersoonlike welsyn is geoperasiodi met behulp van die BarOn Emotional Quotient Inventory (EQ-i) van Bar-ON (1997), die Fortitude Questionnaire (FORQ) van Pretorius (1998), die Revised NEO Personality Inventory (NEO-PI-R) van Costa & Mc Crae (1992) en die Attachmeat Style Questionnaire (AS) van Feeney, Noller & Hanrahan (1994). Psigologiese welsyn is geoperasionaliseer vanuit 'n fortigene persperktief met die Sense of Coherence Scale (SOC) van Antonovsky (1989), die Satisfaction with Life Scale (SWLS) van Diener, Emmons, Larsen en Griffen (1985), en die Affectometer 2 (AFM) van Kammann en Flett (1983), sowel as vanuit 'n patogene perspektief, met behulp van die General Health Questionnaire (GHQ) van Goldberg en Hillier (1979). Goeie betroubaarheidsindekse is vir alle skale en subskale gevind. Gemiddeldes van alle skale en subskale was vergelykbaar met die wat in die literatuur gerapporteer is vir ander soortgelyke groepe. Die resultate toon dat interpersoonlike welsyn in 'n mate oorvleuel met algemene psigologiese welsyn, maar as dit ook 'n afsonderlike komponent of dimensie van van psigologiese welsyn vorm. Bevindings toon ook twee onderskeibare patrone van interpersoonlike welsyn. Die eerste een word primer uitgedruk in die uitreiking na ander, omgee-gedrag, 'n houding van nederigheid in nabye verhoudings asook verantwoordelikheid teenoor ander in die groter sosiale konteks. Die tweede patroon word gekenmerk deur 'n geniet van sosiale interaksie en 'n houding van gemak en assertiwiteit in nabye sowel as wyer sosiale kontekst Hierdie onderskeid hou moontlik verband met persoonlikheidsverskille soos inskiklikheid versus ekstraversie. Implikasies van die bevindinge vir psigoterapie en lewensvaardigheidsontwikkeling word aangedui. / Thesis (M.A. (Clinical Psychology))--North-West University, Potchefstroom Campus, 2004.

The aim of the research was to design and assess the effectiveness of a hope enhancement programme for a group of adults and the resulting influence on their general psychological well-being. The purpose of the programme was to increase hope, as conceptualised by Snyder et al. (1991), by enhancing participants' abilities to set feasible goals, planning ways to reach those goals (pathways) and increasing determination and motivation (agency) towards goal achievement. The workshop-format programme, presented by the researcher, consisted of six two-hour sessions spread over five days. The programme was developed through incorporating suggestions from existing Hope literature together with health psychological and positive psychology principles. In order to determine the impact of the programme, four measurement instruments were used, namely the Hope Scale, the Hunter Opinions and Personal Expectations Scale (HOPES), the Satisfaction with Life Scale (SWLS) and the Sense of Coherence scale (SOC-29). A pre and post-test design included an experimental group (n = 8), control group (n = 8) and 'chat' group (n = 8). Prior to group compilation, screening interviews were conducted with interested participants to exclude those who had recently experienced trauma or displayed overt signs of psychological pathology. The control group received no intervention, while the 'chat' group, of which the researcher was also a member, was allowed to discuss topics of their choosing. The study groups comprised both men and women of different ages and socio-economic status. All participants were White and Afrikaans speaking. Descriptive statistics, psychometric analysis of the measuring instruments and significant differences between groups were calculated with the assistance of the STATISTICA (version 6) computer programme (Statsoft Inc., 2003). Reliability indices compared well with those recorded in the literature for the various scales. For the experimental group, the findings indicated an increase in the hope levels as reflected by significant improvement on the Hope Scale and the Hopefulness subscale of the HOPES. Subjective feedback from the group confirmed these findings. Psychological well-being improved, as shown by a significant increase in Sense of Coherence (SOC-29) along with a positive change in Satisfaction with Life (SWLS). Neither the control nor experimental groups revealed any significant changes. It was established that the hope enhancement programme is effective in increasing the levels of hope and general psychological well-being of a group of adults relatively free of psychological pathology. Considering the findings, it is recommended that future wellness intervention should not focus solely on individuals with established psychological pathology, but also consider a preventative approach within the average population. / Thesis (M.A. (Clinical Psychology))--North-West University, Potchefstroom Campus, 2005.

Call centre employees in the insurance industry constantly interacts and negotiates with strangers, and are confronted with the unknown, unfamiliar and the unpredictable. They use interactive display terminals during telephone calls and thus perform multiple-tasks with frequent interruptions. Their jobs are also characterised by repetitive movements, while complex information is processed. In addition, call centre employees often work in noisy environments under time pressure, and their performance is usually monitored on line. Job demands and job resources can influence the well-being of call centre employees. Emotional intelligence is deemed to aid in the conceptualisation of psychological well-being and can be applied as a means to successfully cope with daily demands and pressures. The objective of this research was to determine the relationship between job demands, job resources, emotional intelligence (EQ) and work-related well-being of call centre employees. A cross-sectional survey design was used. The study population (n = 141) consisted of call centre employees in a corporate insurance environment in Gauteng. The Bar-On EQ-i, Maslach Burnout Inventory-General survey, UWES, Job characteristics scale and a biographical questionnaire were used as measuring instruments. Cronbach alpha coefficients, inter-item correlation coefficients, factor analysis, Pearson product moment correlation coefficients and structural equation modelling were used to analyse the data. Principal component analysis resulted in a fifteen factor model of emotional intelligence namely emotional self-awareness, assertiveness, self-regard, self-actualisation, independence, empathy, interpersonal relationship, social responsibility, problem-solving, reality testing, flexibility, stress tolerance, impulse control, happiness and optimism. Regarding the Job Characteristics Scale, eight factors were extracted, namely role clarity, supervision, pay and benefits, workload, job security, colleague support, opportunity to grow and social contact between the call centre agents. For the MBI-GS two factors were extracted namely: exhaustion and cynicism and for the UWES one factor was extracted, namely vigour/dedication. The correlation coefficients indicated that exhaustion was statistically a significant positive correlation (practically significant, large effect) with cynicism and a statistically significant positive correlation (practical1y significant, medium effect) with workload. Exhaustion was also a statistically significant negative correlation (practical1y significant, large effect) with engagement and a statistically significant negative correlation (practically significant, medium effect) with role clarity, col1eague support, self-regard, self-actualisation, flexibility, stress tolerance, impulse control, and happiness. Cynicism showed a statistically significant negative correlation (practical significant, large effect) with engagement and a statistically significant negative correlation (practical significant, medium effect) with role clarity, supervision, opportunity to grow, engagement, emotional self-awareness, self-regard, self actualisation, flexibility, and happiness. The results indicated that EQ directly influences the experience of burnout (main effect), however, no results could be obtained supporting the moderating effect of EQ between emotional demands and burnout. Recommendations were made for cal1 centre management in the insurance industry and for future research purposes. / Thesis (M.Com. (Industrial Psychology))--North-West University, Potchefstroom Campus, 2007.

There is a lacuna in the field of positive psychology as far as the conceptualisation of influences of environmental contexts on psychological well-being is concerned, and there is also a lack of credible empirical findings on the dynamics of processes involved. The aim of the current study was to test various models on the possible mediating role of subjective perceptions of health, personality factors and spirituality in the dynamics of context and psychological well-being. Psychological well-being was conceptualised and measured multi-dimensionally as defined from a general psychological well-being, hedonic, and eudaimonic perspective. Context was defined in terms of the historical stratification in South African society by socioeconomic differentials pertaining to race, socioeconomic indices and infrastructural resources. An availability sample of 5 14 participants from Potchefstroom (n=384) and Mafikeng (n=130) completed questionnaires on psychological well-being, subjective perceptions of health, personality factors and spirituality after informed consent was obtained. Psychological well-being was measured with the Affectometer 2 (Kammann & Flett, 1983), the Sense of Coherence Scale (Antonovsky, 1987) and Satisfaction with Life Scale (Diener, Larsen and Griffin, 1985). General psychological well-being was defined and operationalised in terms of the degree of sense of coherence, satisfaction with life and affect balance; hedonic well-being in terms of the degree of satisfaction with life and affect balance, and eudaimonic well-being in terms of the degree of sense of coherence and satisfaction with life. Subjective perceptions of physical health was measure with the General Health Questionnaire of Goldberg and Hillier (1979); Agreeableness and Extraversion as personality factors with the NEO- Personality Inventory - Revised of Costa and McCrae (1992); and Spirituality with the Spiritual Well-being Scale of Paloutzian and Ellison's (1979). The findings indicate, firstly, that perceptions of physical health (article I), personality factors (article 2) and spirituality (article 3) mediate the relationship between contexts and psychological well-being. Secondly, that the hedonic model of psychological well-being (albeit variably conceptualised in article 1 and articles 2 and 3) overall, yielded the highest amounts of variance. Thirdly, the results also indicated differences among the two predominantly black and white samples in terms of the roles played by subjective perceptions of health, personality factors and spirituality in the relationship between contexts and psychological well-being. It is concluded that due consideration must be given to social context and the dynamics of interaction between social ecology and individual factors in order to make a meaningful contribution to the understanding and promotion of psychological well-being. Theoretical and practical implications of these findings are indicated. / Thesis (Ph.D. (Psychology))--North-West University, Potchefstroom Campus, 2006.

The aim of this study was to explore, from different perspectives, whether obesity related variables are associated with facets of psychological well-being, with a vision to future enhancement of health and the quality of life of people in the African context. This study was undertaken from the perspective of positive psychology and focused on the metabolic syndrome and obesity as biological facets. This research was conducted as part of the multidisciplinary POWIRS (Profiles of Obese Women with Insulin Resistance Syndrome) project. African (n=102) and Caucasian (1 15) women took part in a cross-sectional design. The thesis consists of 3 articles: I) Childhood relationships and bio-psycho-.gocia1 well-being in African women, 2) Psychological well-being and rhe metabolic syndrome in African and Caucasian women, and 3) Psychological wellbeing and (the absence of obesity in African and Caucasian women. In this study psychological well-being was conceptualized and operationalized by means of the General Health Questionnaire (GHQ); Sense of Coherence Scale (SOC-29); Affectometer 2 (AFM) (short form); Fortitude Questionnaire (FORQ); Cognitive Appraisa1 Questionnaire (CAQ); Psychological Well-being Scales (SPWB); Quality of Childhood Relationship Questionnaire (QCR); Satisfaction with Life Scale (SWLS) and the Jarel Spiritual Well-Being Scale (SWS-H). These scales were chosen to include hedonic as well as eudaimonic psychological well-being facets, but also an index of psychological symptoms. As far as possible, scales with acceptable psychometric properties as described in international as well as South African context were selected. The first article focused on whether African women with a recalled higher level of quality of childhood relationships mould differ significantly with regard to biological, psychological and social well-being from women with a recalled lower level of quality of childhood relationships. Body mass index (BMI) was used as objective measure of obesity to operationalize physical health. Findings were that the recalled quality of childhood relationships is linked with obesity and psycho-social well-being in this group of African women. The second article focused on psychological well-being and (the absence of) the metabolic syndrome (MS). It explored the possible association between comprehensive psychological well-being and MS in different cultural contexts, and explored whether African and Caucasian women without MS markers and those with MS differ on specific indices of psychological well-being. The criteria of the NCEP ATPIII mere implemented to determine markers of MS, and the absence of markers of MS was used as measure of physical health. Findings were that an association is found in Caucasian women between comprehensive psychological well-being and the absence of the metabolic syndrome, but not in the case of African women. Caucasian women without metabolic syndrome markers had significantly higher levels of psycho-social wellbeing than uomen with the metabolic syndrome. but a less apparent pattern of differences emerged for African women. MS markers for African women should be further explored. The third article explored facets of psychological well-being as predictors for (the absence of) obesity (measured by BMI and WHR) in African and Caucasian women, and whether similar or different psychological well-being facets will emerge as predictors of obesity in different cultural contexts. Obesity was operationalized in terms of waist-hip-ratio (WHR) and body-mass-index (BMI). The finding was that clusters of psychological well-being facets are practical significant predictors of obesity (measured by BMI and WHR) and that these clusters differ in some respects for African and Caucasian women. It was concluded that, firstly. findings support holistic conceptualizations of health such as proposed by the WHO (1999). Secondly, it may be worthwhile to include facets of psychological well-being in already existing intervention programmes. The development of strengths that focus on life skills and behaviours related to positive interpersonal relationships, optimistic cognitive attributional styles, finding a sense of purpose and meaningfulness in life, may be particularly beneficial. Sensitivity for cultural contexts is indicated. In view of the increase in the occurrence of obesity in childhood and adolescence it is recommended that educational training programmes should be implemented early in life in order to facilitate protective strengths and to promote bio-psycho-social health in individuals and communities. Advocacy for more attention to psycho-social and protective factors in public health is needed. / Thesis (Ph.D. (Psychology))--North-West University, Potchefstroom Campus, 2006.

Change and transformation in higher education institutions worldwide are advancing at a rate that institutions and individual employees find hard to comprehend. During the past two decades, complex changes challenging institutions' mandates, traditional practices, authority and organisational structures have surfaced. It is widely acknowledged that stable and productive higher education institutions are vitally important to any country in order to ensure sustainable economic, social and political reconstruction and development. In the South African context, higher education institutions have an additional duty to contribute to the consolidation of democracy and social justice as well as the growth and development of the economy and redress the imbalances institutionalised by apartheid. The responsibility to execute the institutional strategies and plans to adapt to changes and to transform rests primarily with the staff of these institutions. However, the above-mentioned changes present major challenges for staff as it results in a multiplicity of roles, expectations to make paradigm shifts, implementation of new policies and practices as well as constant innovation. These challenges may be considered a healthy diversification leading to eustress and engagement, or a toll. which may well be an important cause of distress and burnout. Consequently. staffs' experience of distress/burnout and eustress/engagement, i.e. their work-related well-being, is crucially important to the success of the institution. The general objective of this research was to assess the work wellness of staff at a university of technology, and to understand the relationships between factors contributing to the experience of distress/burnout and eustress/engagement and how these relate to employees' levels of commitment and ill health. Furthermore, the study aimed to develop and test a comprehensive structural model of work related well-being to determine the effect of job demands and (lack of) job resources on distress. eustress. ill health and commitment of employees at a university of technology in South Africa. The findings are presented in three research articles, each consisting of a brief literature review and an empirical study. A cross-sectional survey design was used. The study included 353 participants (132 academic staff members and 221 support staff members). The questionnaire used in the empirical study comprised the Maslach Burnout Inventory-General Survey (MBI-GS), the Cognitive Weariness Scale (CWS). the Utrecht Work Engagement Scale (UWES). An Organizational Stress Screening Tool (ASSET), the Life Orientation Test- Revised (LOT-R), the Job Demands-Resources Scale (JDRS) and a biographical questionnaire. Structural equation modelling confirmed a four-factor structure of burnout, and a two-factor structure of work engagement. Principal component analysis indicated that work-related wellbeing consists of a dual bipolar structure namely Eustress/Engagement (vigour, dedication, professional efficacy) and Distress/Burnout (exhaustion. cynicism, cognitive weariness). It was found that language \vas the only reliable background variable to predict differences in levels of distress/burnout and eustress/engagement between subgroups. Different organisational stressors were found to contribute significantly to psychological and physical ill health and low organisational commitment. The comprehensive structural model that was tested showed that job demands lead to distress, which in turn leads to ill health. Furthermore. job resources contributed to work wellness and organisational commitment whilst dispositional optimism has a limited effect on staffs distress. Recommendations for the institution and future research are made. / Thesis (Ph.D. Thesis (Ph.D. (Industrial Psychology))--North-West University, Potchefstroom Campus, 2006.

Emotional intelligence is a growing area of behavioural research; it recently grabbed the attention of some of the major organisations worldwide. The objective of this study was to determine the relationship between wellness and emotional intelligence in order to develop a structural model of psychological well-being. The following constructs were looked at, Optimism, Sense of Coherence, Life Satisfaction, Emotional Intelligence are all seen as good indicators of Psychological well-being. A cross-sectional design was used for this study. The participants (N=324) were students within the field of economic science. The Schutte Emotional Intelligence Scale, the Life Orientation Test Revised, the Satisfaction with Life Scale and the Orientation to Life scale were administered. Using a principal component analysis, a six-dimension factor structure for emotional intelligence among students emerged, explaining 45,24% of the variance. These factors were labelled positive affect, emotions-others, happy emotions, emotions-own, nonverbal emotions and emotional control. The most significant correlations found in this study was that Sense of Coherence is significantly positively related to Emotions Management and Life Satisfaction and significantly positively related to Emotions-Own, Happy Emotions, Positive Affect and Optimism. Sense of Coherence was negatively related to Pessimism. Emotions Management is significantly positively related to Emotions-Own, Happy Emotions, Positive Affect, Optimism and Life Satisfaction. Positive affect is significantly positively related to Optimism. Pessimism is significantly negatively related to Life Satisfaction. Optimism is significantly positively related to Life Satisfaction. After conducting a second factor analysis on the factors of the SEIS, LOT-R, SOC and SWLS, two factors were extracted, namely interpersonal and intrapersonal mastery. Using these factors, along with the results of the product-moment correlations, a psychological well-being model was designed and compiled. The results showed that Interpersonal mastery consisted of Positive Affect, Emotional Management, Sense of Coherence, Life Satisfaction and Optimism. Intrapersonal mastery consisted of Emotions-Others, Emotions-Own, Happy Emotions and Non-Verbal Emotions. It is evident from the above that the psychological well-being model consisted of intrapersonal mastery and environmental mastery. Recommendations for future research were made. / Thesis (M.A. (Industrial Psychology))--North-West University, Potchefstroom Campus, 2007

The aim of this study was to determine the psychometric properties of a shortened version of the Zimbardo Time Perspective Inventory (ZTPI) in an African context. This self-report questionnaire, referred to as the Zimbardo Time Perspective Inventory -Revised Form (ZTPI-RF) consists of 20 items representing the five subscales of the original scale, namely: Past-Positive, Past-Negative, Present-Hedonistic, Present-Fatalistic and Future. The ZTPI-RF was completed by participants (N=1050) from urban (n=451) and rural (n=599) areas in the North-West Province of South Africa, together with a number of measures of psychological well-being. These scales, which were included for criterion-related validity purposes, were the Affectometer 2 (short version) (Kammann & Flett, 1983), the Satisfaction with Life Scale (Diener, Emmons, Larsen & Griffin, 1985), Sense of Coherence Scale (Antonovsky, 1987, 1993) and the General Health Questionnaire (Goldberg & Hillier, 1979). Results regarding the reliability and construct validity of the ZTPI-RF and its subscales were unsatisfactory. Qualitative data was also obtained, and analyzed by means of direct content analysis to help establish a picture of how time perspective prevails in an African context, and to determine whether time perspective is associated with psychological well-being. Qualitative results showed that participants from an African context were strongly oriented toward the present and that social support played the most prominent role regarding participants' attitude toward the present. It was concluded that the ZTPI-RF is, in its current form, not reliable for the determination of time perspective of individuals from an African context, and that a longitudinal qualitative approach might be best suited to obtain information about the nature and dynamics of time perspective in an African context. / Thesis (M.A. (Psychology))--North-West University, Potchefstroom Campus, 2008.

Thesis (M.A. (Psychology))--North-West University, Potchefstroom Campus, 2008.