Service value as a source of competitive advantage : exploring its application in the airline industry /

Description

Thesis (M.B.A.)--University of Hong Kong, 1995. / Includes bibliographical references.

Links & Downloads

1. http://sunzi.lib.hku.hk/hkuto/record.jsp?B19672354

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Additional Fields

Identifer	oai:union.ndltd.org:OCLC/oai:xtcat.oclc.org:OCLCNo/51381568
Date	January 1995
Creators	Ng, Ka-wai, Ophelia.
Publisher	Hong Kong : University of Hong Kong,
Source Sets	OCLC
Language	English
Detected Language	English
Source	View the Table of Contents & Abstract.