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Implementing change in child protection agencies : the case of the Ontario Risk Assessment Model at Children's Aid Society "X"

This qualitative study presents findings from interviews with ten front line social workers employed at a small, eastern Ontario Children's Aid Society. The interviews explored the implementation of the Ontario Risk Assessment Model at this agency from the perspective of these social workers. The findings of this research identify perceived impediments as well as supports to organizational change within this context. Analysis of the data revealed that both the manner in which ORAM was implemented and the content of the model itself resulted in confusion, frustration and anxiety on the part of the workers. The research also sought to determine the potential fit between effective child protection organizational change endeavours and strategies inherent in the action research model. Implications for change management policy, practice and future research within child protection systems are also discussed.

Identiferoai:union.ndltd.org:LACETR/oai:collectionscanada.gc.ca:QMM.31035
Date January 2000
CreatorsCarter, Jayna.
ContributorsSpeirs, Carol Cumming (advisor)
PublisherMcGill University
Source SetsLibrary and Archives Canada ETDs Repository / Centre d'archives des thèses électroniques de Bibliothèque et Archives Canada
LanguageEnglish
Detected LanguageEnglish
TypeElectronic Thesis or Dissertation
Formatapplication/pdf
CoverageMaster of Social Work (School of Social Work.)
RightsAll items in eScholarship@McGill are protected by copyright with all rights reserved unless otherwise indicated.
Relationalephsysno: 001808453, proquestno: MQ70209, Theses scanned by UMI/ProQuest.

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