The purpose of this study is to explore the perceptions of Korean public employees about the utilization and effects of computer technology. Particular emphasis is given to the motives which prompt managers to adopt new technology. Possible associations between managerial motivations and behaviors and several variables regarding the use and effects of computer technology are then explored. To contribute to a broader theoretical understanding, the responses of employees of three Korean financial agencies are compared to American employees randomly selected from financial agencies in the State of Florida. / Univariate and bivariate data analysis shows numerous significant findings. Findings from the Korean sample confirm that managerial motivations are multidimensional. Korean managers are motivated by such factors as service improvement, employee well being, cost savings and desire to enhance control. Managers' behaviors, however, are not always helpful. Management often does not give employees enough time to learn computer skills during regular work hours. Respondents in both countries indicated that informal conversation and self-teaching are the most important ways of learning about computers. Improvements in operational performance measures such as service improvement, work speed, accuracy and coordination of service delivery seem to result from the use of computers. Managerial motivations and behaviors were found to be significantly related to the attitudes of employees about computer utilization, the ways in which employees learn to use computers, and operational performance. Multidimensional motivation, and the adoption of several supportive behaviors seem to positively enhance the utilization of computers in both countries. / Similarities seem to greatly outweigh the differences between the two countries. The response patterns suggest the possibility of framing theory about the role of managerial motivations and behaviors associated with adoption of computer technology that might apply to newly industrialized countries as well as to the more maturely developed ones. / Source: Dissertation Abstracts International, Volume: 55-09, Section: A, page: 2983. / Major Professor: William Earle Klay. / Thesis (Ph.D.)--The Florida State University, 1994.
| Identifer | oai:union.ndltd.org:fsu.edu/oai:fsu.digital.flvc.org:fsu_77243 |
| Contributors | Moon, Sin-Yong., Florida State University |
| Source Sets | Florida State University |
| Language | English |
| Detected Language | English |
| Type | Text |
| Format | 262 p. |
| Rights | On campus use only. |
| Relation | Dissertation Abstracts International |
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