The purpose of this dissertation is to examine the attitude of the Saudi people toward the Saudi bureaucracy. The study was performed by constructing a survey translated into Arabic language and conducted in Saudi Arabia. It was used to test the following major items: (1) the Saudi people's receptivity to change; (2) the Saudi people's trust in bureaucrats; (3) the Saudi people's civic responsibility toward bureaucracy; and (4) the Saudi people's satisfaction with public services: hospitals, postal, telephone, price control and utilities. / A random sample of 900 Saudi citizens was drawn from the city of Jeddah as an urban area (600) and from Wadi Fatima as a rural area (300) to reach an approximate representation for the Saudi population as a whole. However, the result obtained was only 448 respondents from Jeddah and 254 from Wadi Fatima (a total of 702). The respondents' attitudes as dependent variables were examined with several independent variables, such as age, education, income, location, media, job, and tribal status to ascertain how much the Saudi people's predisposition toward the bureaucracy fluctuates under these different variables. / The findings show, first that the majority of the Saudis are generally receptive to change since the Saudi women were strongly invited to participate in the development programs, but in an Islamic framework. Second, the majority of the Saudis lack confidence in the Saudi bureaucrats due to their insensitivity to the public. Third, most of the Saudis display low civic responsibility toward bureaucracy. Finally, most of the Saudis have minimal satisfaction with public services previously stated. The findings also show little or no relationship between the Saudi's attitude and age, education, income, location, media, job, and tribal status since they are generally dissatisfied with bureaucracy. / The Saudi bureaucracy's endeavors to achieve the development goals will be aborted unless the cooperation of the people can be assured. Accordingly, a list of recommendations are listed in Chapter V as solutions for the bureaucracy to regain a popular confidence. The most important one is to have the ministers of the public services under study elected rather than appointed so that greater concern for the people's needs may be engendered. The election technique described has the advantage of fitting the existing monarchical system and boosting the morale of both the servants and the served in a country like Saudi Arabia. / Source: Dissertation Abstracts International, Volume: 43-12, Section: A, page: 4032. / Thesis (Ph.D.)--The Florida State University, 1982.
| Identifer | oai:union.ndltd.org:fsu.edu/oai:fsu.digital.flvc.org:fsu_74996 |
| Contributors | AL-MIZJAJI, AHMAD DAWOOD., Florida State University |
| Source Sets | Florida State University |
| Detected Language | English |
| Type | Text |
| Format | 220 p. |
| Rights | On campus use only. |
| Relation | Dissertation Abstracts International |
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