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Implementation of a developmental approach to social welfare service delivery at Nkandla in Kwazulu–Natal

A thesis submitted to the Faculty of Arts in partial fulfilment of the requirements for the Degree of Masters in Community Work) in the Department of Social Work at the University of Zululand, South Africa, 2014 / The study focused on the implementation of a developmental approach to social welfare
service delivery at Nkandla. It intended to establish whether or not existing service
providers implement a developmental approach to community development initiatives
with aim of developing and empowering individuals. It further looked at the extent to
which local communities participate or do not participate in public affairs.
The findings revealed that, the majority of people view the government departments’
system of governance as unresponsive to the societal needs. Lack of effective
communication mechanisms between the officials and the communities appears to be
the main factor. Communities are hardly consulted for planned initiatives as a result
projects are just implemented not really looking at the felt needs. People at the
grassroots level do not have knowledge on how government structures function. This
makes it difficult for them to have meaningful and effective means of participation.
All the undesirable effects outlined above, provide a sound and compelling basis for the
strictly implementation of the developmental approach or the available policies for the
benefit of the community at large. Lastly on the basis of this study, the critical
recommendation was a need to change the mindset of government departments’
officials in order to involve communities more seriously.

Identiferoai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:uzulu/oai:uzspace.unizulu.ac.za:10530/1400
Date January 2014
CreatorsKhanyile, Nomusa Hlengiwe Patience
ContributorsNtombela, N.H., Sithole, M.S.
PublisherUniversity of Zululand
Source SetsSouth African National ETD Portal
LanguageEnglish
Detected LanguageEnglish
TypeThesis
Formatapplication/pdf

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