The current study investigated whether reactions to electronic monitoring and task satisfaction are a function of the task-relatedness of monitoring practices and the presence of justification for monitoring. A sample of 176 undergraduate participants completed a computer-based task correcting electronic retail order forms. Participants were randomly assigned to one of five conditions: task-specfic monitoring with justification, task-specific monitoring without justification, off-task inclusive monitoring with justification, off-task inclusive monitoring without justification, or no monitoring. Task-specific monitoring involved electronic tracking of computer activities directly related to task performance, whereas off-task inclusive monitoring supposedly tracked nontask-related computer activities. Justification entailed providing a rationale or explanation for why monitoring was being implemented. The following dependent variables were assessed: perceived relevance of monitoring, perceived rationale for monitoring, invasion of privacy, procedural justice, and task satisfaction. Results indicated task-relatedness of monitoring and justification had an effect such that monitoring task-specific behaviors and providing a clear justification for monitoring resulted in relatively favorable attitudinal outcomes. Implications and recommendations for practice are discussed.
| Identifer | oai:union.ndltd.org:NCSU/oai:NCSU:etd-03172008-172519 |
| Date | 30 March 2008 |
| Creators | Watson, Aaron Michael |
| Contributors | Dr. Bart Craig, Dr. Joan Michael, Dr. Lori Foster Thompson |
| Publisher | NCSU |
| Source Sets | North Carolina State University |
| Language | English |
| Detected Language | English |
| Type | text |
| Format | application/pdf |
| Source | http://www.lib.ncsu.edu/theses/available/etd-03172008-172519/ |
| Rights | unrestricted, I hereby certify that, if appropriate, I have obtained and attached hereto a written permission statement from the owner(s) of each third party copyrighted matter to be included in my thesis, dis sertation, or project report, allowing distribution as specified below. I certify that the version I submitted is the same as that approved by my advisory committee. I hereby grant to NC State University or its agents the non-exclusive license to archive and make accessible, under the conditions specified below, my thesis, dissertation, or project report in whole or in part in all forms of media, now or hereafter known. I retain all other ownership rights to the copyright of the thesis, dissertation or project report. I also retain the right to use in future works (such as articles or books) all or part of this thesis, dissertation, or project report. |
Page generated in 0.1035 seconds