Through decades of development along the thriving economy, the paper mill industry in Taiwan has had substantial growth in both quality and quantity. However, the rising trend of corporate digitalization and paperless information transmission in recent years brought the paper industry a never-before-seen impact.
Therefore, this research approaches the subject from the aspect of constructing a performance evaluation model for assessment of direct labor in the paper mill industry by using the Analytic Hierarchy Process (AHP), in expectation to provide a set of more subjective evaluation model to replace the objective, impression-based evaluation method traditionally used in the dominatingly small and medium enterprise centered paper mill industry. A subjective evaluation system will provide evaluated employees information on their performance and development; through such method, the company will be able to strengthen employees¡¦ core abilities and further upgrade the company¡¦s competitiveness to achieve the goal of sustainable development.
Subjects of this research are 108 member companies of the Taiwan Paper Mill Industry Association. The survey study were conducted in two stages: The first stage focused on significance analysis; in which indicators that do not have significance to the performance of direct labor in the paper mill industry are deleted. The second stage interviewed 52 companies that are currently implementing performance evaluation systems. The screened performance evaluation indicators are then calculated by the Analytic Hierarchy Process to derive their relative importance and weight.
Through analysis of the Analytic Hierarchy Process, we derived an evaluation form for assessment of direct labor in the paper mill industry. Through further study, we discovered that in the performance evaluation dimensions, the work performance dimension has the highest relative importance, professional knowledge/abilities second and personal quality last. Since the full evaluation developed in this research are statistically based, it can be not only provided as a reference for evaluation activities but also converted into an internal audit system for regular evaluation and perpetual improvement to constantly reinforce the company¡¦s competitiveness.
This research was also implemented on a target case for empirical study. In which, an actual evaluation with the model developed in this study was carried out. Results of the performance evaluation were highly affirmed by the higher-level management of the experimented company. They consider that this evaluation model is highly interpretative and can be used for future performance evaluation.
| Identifer | oai:union.ndltd.org:NSYSU/oai:NSYSU:etd-0621105-230723 |
| Date | 21 June 2005 |
| Creators | Chang, Yu-Hsien |
| Contributors | Yi-Jung Chen, Shyh-Jer Chen, Chin-Ming Ho |
| Publisher | NSYSU |
| Source Sets | NSYSU Electronic Thesis and Dissertation Archive |
| Language | Cholon |
| Detected Language | English |
| Type | text |
| Format | application/pdf |
| Source | http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0621105-230723 |
| Rights | campus_withheld, Copyright information available at source archive |
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