M. Tech. Business Information Systems / The Department of Education should be contributing to the South African government's objective to provide a better life for all. However, the provision of education to all is hampered by the fact that a significant majority of the South African population is plagued by high levels of poverty resulting in learners attending school without having had a nutritious meal. Consequently, the provision of food in South African schools, as a lead project of the Reconstruction and Development Programme, referred to as the 'feeding scheme', was introduced. This project aimed to improve both health and education by fighting malnutrition and improving the ability of learners to concentrate during lessons. The South African government provides the funds for the school feeding programme for learners from primary to secondary schools and the Department of Education spends a large amount of money on this programme nationally. However, there is no precise data showing how successful the feeding programme is. In order for the Department of Education to meet its objectives, it is recommended that an efficient system be developed for keeping records of all the reports. It is thus critical to explore the potential use of technologies, such as interactive voice response systems. The interactive voice response solutions have the potential to assist the Department of Education in monitoring and evaluating the school feeding programme in timely, accurate and reliable ways. This research aims to evaluate how this interactive voice response system can be implemented to effectively enhance the monitoring of the feeding programme in South African schools.
| Identifer | oai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:tut/oai:encore.tut.ac.za:d1001592 |
| Date | January 2014 |
| Creators | Qwabe, Olwethu. |
| Source Sets | South African National ETD Portal |
| Language | English |
| Detected Language | English |
| Type | Text |
| Format |
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