Why do individuals derive different value when working remotely using Enterprise Collaboration Systems during Covid-19? This mixed methodology research used a Service-Dominant Logic lens and undertook a literature review, qualitative interviews and a quantitative survey to identify the characteristics and variables that impacted perceived value for individual Australian Actors. To assist future studies it also developed an equivalency model of value and the desire to work remotely. The research found the strongest predictive variable is the suitability of the workspace, followed by a list of a dozen significant variables. By knowing these variables and their predictive weights, Actors can adjust them to optimise the value derived from working remotely through ECSs.
Identifer | oai:union.ndltd.org:UPSALLA1/oai:DiVA.org:lnu-107678 |
Date | January 2021 |
Creators | Brundin, Nicklas Joar |
Publisher | Linnéuniversitetet, Institutionen för informatik (IK) |
Source Sets | DiVA Archive at Upsalla University |
Language | English |
Detected Language | English |
Type | Student thesis, info:eu-repo/semantics/bachelorThesis, text |
Format | application/pdf, application/pdf |
Rights | info:eu-repo/semantics/openAccess, info:eu-repo/semantics/openAccess |
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